某物业公司员工手册-范本

is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is XXXX 物业公司员工手册物业公司员工手册 第一章 总经理致辞 您好 欢迎您加入长沙 XX 物业管理有限公司 成为我们公司的新员工 长沙 XX 物业管理有限公司 位于湖南省长沙市 管理面积达 45 万平方米 共有 5200 多亩地 管理上亿资产 其中高级管理人员有 7 名 中级职称管理人员 15 名 主营物业管 理服务为主 同时开展劳务派遣 人力资源管理 家政服务等项目 公司实行经理负责制 下设行政办公室 财务部 人力资源部 护卫部 工程维修部 保洁部 房管部 绿化部 市场拓展部和各物管处 公司重视人力资源的开发与培养 达 到了知识结构合理性和组织结构高效性的和谐统一 培养了一支素质高 能力强 能打硬 仗和胜仗的管理队伍 公司正在大力发展业务 同时也离不开大批的管理人才和专业人才 您的加盟给公司 增添了一份新活力 同时也给了自己展示才能的机会 物业管理作为一项新兴的服务行业 拥有十分广阔的发展空间 当我们投身物业管理的时候 相信您不仅能从中学到大量知识 拓宽视野丰富阅历 还能体会到身为创业者的成就感和自豪感 无论您来自哪里 无论您有过什么样的经历 一旦您加入长沙 XX 物业管理有限公司 您便会迎来人生旅途上的一次重要转变 您首先将要面对问题是 如何与周围的人相处融 洽 如何得到领导和同事的认同与信任 对此 我们员工队伍的建设精神是 要做事 先 学做人 我们的忠告是 多看 多想 多做 多问 保持虚心学习的态度 脚踏实地的 做好每项工作 是您赢得大家认同的最佳方法 勤动脑筋 锐意创新 是您获取成功的捷 径 我们公司从上到下都器重扎实 认真的人 鼓励敢想 敢干的人 努力为员工创造公 平竞争的环境 提供施展才华的舞台 员工的晋升和发展建立在您出色的工作实力及过人 的才华的基础上 也不要期望一步到位 适当的磨练将会帮助您更快获得成功 本手册介绍了我们长沙 XX 物业管理有限公司的有关情况 并对新加入员工进行了必要 的指导 如有疑问 随时欢迎您与您的上级和公司领导坦诚交流 今日您以公司为荣 明 日公司将以您为荣 让我们携手共进 为湖南长沙 XX 物业管理有限公司的美好明天努力奋 斗 总经理 XXX 2007 年 10 月 第二章 企业文化 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is 标徽示涵 1 最上面的月牙是 诚 字的首字母 表示 XX 人永不满足 不懈的追求 事业的更高峰 配以红色象征着 XX 人以饱满的热情为业主提供最优质的服务 2 下面的双手是 和 字的首字母 象征 XX 人团结一心 绿色代表激情和活力 3 整体象征着 XX 人用勤劳的双手托起 XX 事业的希望与辉煌 我们队伍的指导思想 以国家法律和有关政策为依据 以满足所管辖的小区 学校 大厦 行政机关 医院 等不同层次的安全需要为中心 以市场竞争经营思想为准则 以防为主 以保为辅 以安 为本 我们队伍服务宗旨 讲求信誉 服务业主 我们的发展战略方针 立足自我 面向社会 提高素质 争创一流 严格管理 注重效益 我们的经营方式 以服务为宗旨 以质量为保证 以管理为手段 以信誉为根本 团结协作 服务第一 第三章 组织架构 公司董事会 总经理 副总经理副总经理 行政人事部护卫部保洁部绿化部财务部后勤部各物管处总公司办公室市场拓展部工程 维修部 第四章 员工的权利和义务 您有权享受公司规定的薪资福利待遇 并拥有以下权利 咨询权 建议权 申诉权与 保留意见权 在确保工作顺利开展的前提下 您有权向上司咨询 有权向上一级领导反映 问题 公司有责任做出解释和说明 拥有知情权的同时 您必须保守公司的秘密 您要努力学习工作技能 做好本职工作 并履行以下义务 在遵纪守法的基础上维护 公司的利益 按时按质地完成公司及上级领导交办的任务 发现任何有损于公司利益的问题 特别是紧急事件要及时向公司报告 履行劳动合同的各项条款 遵守公司的各项规章制度 执 行公司各项工作规范和流程 第五章 劳动管理制度 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is 劳动管理制度阐述了调节公司劳动关系的一系列程序和指导原则 部分制度已列入本 手册 其中包含的许多条文对您有直接的影响 包括您的薪酬晋级和职务晋升 请仔细阅 读 并透彻理解 如有不明之处可随时向您的上司或公司行政人事部咨询 第一节 录用 一 个人资料 1 您加入公司时 应在公司行政人事部提供身份证 学历证明 专业资格证等原件并 留存复印件 还须提供近期免冠两寸彩照 并亲笔填写 长沙 XX 物业管理有限公司入职申 请表 并签订用工协议 2 当个人资料有以下更改或补充时 您应及时知会公司人力资源部或各物管处主管 以确保您的各项权益 A 姓名 B 家庭地址和电话号码 身份证号码 C 婚姻状况 D 出现事故或紧急情况时的联系人 E 毕业证明 F 家庭主要成员 3 公司保留审查您所提供个人资料真实性的权利 如有虚假 您会被处分 严重者予 以除名 二 报到程序 接到公司通知单后 您应在指定的日期到各物管处办公室报到 或直接在行政人事办公 室办理相关手续 如因故不能按期前往 应与有关人员取得联系 另行确定报到日期 报 到程序包括 A 办理报到登记手续 B 与试用部门主管见面 接受工作安排 C 到所在岗位 部门报到 三 试用转正 1 试用期原则上为 1 个月 在此期间 如果您感到公司实际情况 发展机会与预期有 较大差距 或由于其它原因而决定离开 您可提出辞职 如果您在上班七个工作日内离职 公司不给予工资 一般超过七个工作日的应在 30 天后提出辞职报告 按规定时间办理离职 手续 如果您在试用期工作无法达到要求 公司或各物管处主管有权辞退或延长您的试用 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is 期 最多为两个月 如在延长试用期后 仍无法达到公司要求 公司或各物管处主管有权 终止您的试用 并无需承担任何赔偿责任和一切善后事宜 且应在三个工作日内办理完离 职手续 如在试用期间表现优异 为公司做出突出的贡献物管处或人事部可以根据实际表 现决定您是否免除试用期资格 2 如试用合格 您可填写 员工转正申请报告 由试用主管负责人签署意见 经直 接领导逐级审批 3 试用期内员工原则上不能请假 如有特殊请假 您的转正时间将会被顺延 试用期 员工一个月有两天公休 正式员工一个月有四天假 4 从公司离职后 重新进入公司时 您的司龄将从最后一次进公司起计算 四 入职引导 试用期间 公司会给您指定一名入职引导人 入职引导人的职责包括介绍公司基本情 况 本部职能 人员情况 讲解本职工作内容和要求 帮助您了解公司有关规则和规定 统一安排培训时间 任何有关工作的具体事务和日常问题皆可咨询您的入职引导人 五 工作时间 1 公司实行 24 小时值班制度 主要负责人员 24 小时不定时对所辖点全权负责 2 工作时间根据各点实际情况和岗位要求由各点主任自行安排 第二节 薪酬 一 发薪日期 公司按您的实际工作天数支付薪金 公司将在每月 15 日将上一个月的薪酬发放到您本 人手上 如因节假日则向后延时至上班后第二个工作日发放 二 薪金构成 员工薪金由基本工资 绩效工资 效益奖金 各种补贴四部分构成 三 薪金级别 薪金的评定以能力 贡献 责任为主 按照工作岗位 经验和工作能力差异 确定不 同级别的薪金 四 晋级降级 1 各级主管职务的委派分为实授 代理两种 2 职务的任 免 依章程项目需由董事办核定者 物管处主管如认为有必要时可填写调 派意见表呈总经理核定任免 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is 3 职务任免经核定后由人事部门填发人事任 免 通知 然后各物管处正式公开宣布任 免 职 4 职务委派经核定后准支职务加 减 薪 其数额按公司额定的各级职务薪金标准 第三节 异动 一 异动包括正常调动 转岗调动 借调 地区间调动 晋升 降职 离职 任何异动 需按流程审批 正常调动 公司因需要亦可能调动您的工作岗位 因此而改变您的工作时间 工作条 件 工作部门 工作地点 及出勤距离 请您以大局为重 如拒绝服从分配 公司将依法 与您解除劳动关系 转岗调动是指以培训为主要目的的调配活动 一般指同级别不同岗位的异动 借调工 作需要 满足特定时期和特定工作任务而进行的调配活动 晋升与降职 晋升 降职员工由一个层级晋升 降职到高 低一个或数个层级的岗位调整 活动 每一位员工的调职和晋升机会均等 亦给与均等非学习机会 并获应有的职位和薪 酬 由于您的工作表现和工作成效尚未达到解聘的程度 您将会被降职使用 同时 也将 影响到您的薪酬待遇 二 员工离职 1 解除劳动关系 在工作期间 您若严重违反公司规章制度 公司将会依法解除与您的劳动合同 并不 做任何补偿 2 离职手续 请您从最后工作日次日起 3 天内 办好相关离职手续 过期未办者 公司将视作您放 弃所有权益 在您离开前 须将所有工作 资料 文件 物品交接清楚 所有物品的损毁 均会被要求折价赔偿 3 质押 在您离职还没有按规定办理完有关手续或在工作中因个人行为造成公司损失时 公司 有权将您的薪金作为临时质押 直至相关手续办理完毕 第四节 考勤管理制度 一 工作时间 1 您每天的工作时间为 8 个小时 不包括膳食 班前准备 班后交接及培训时间 按 实际工作要求做适当编排 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is 2 确因工作需要而交班 应报部门负责人批准 经批准的加班 公司将按有关规定安 排补休或计发加班工资 3 因员工本人原因致使工作积压而延长工作时间的不计做加班 4 公司提倡敬业奉献的工作精神 请服从公司关于工作时间调整的安排 二 作息时间 1 公司实行 24 小时工作制度 各岗位工作人员实行 8 小时工作制 主要负责人员 24 小时不定时对所辖点全权负责 2 其它各工种的工作时间根据各点实际情况和岗位要求由各点主任自行制定具体的作 息时间 并将作息时间安排报人力资源部审批 备案 3 出勤变更规定 请您按照您所在岗位规定的工作时间及排班安排按时出勤 如有变更 请提前提交书 面出勤变更申请 报部门负责人审批 如有特殊情况无法回公司申报出勤变更 应与您的 上级主管电话沟通 取得同意 返回公司后 24 小时之内补办手续 第六章 员工行为准则 一 员工守则 1 遵守国家政策 法令 法规 讲究职业道德 遵守公司与各物管处一切规章制度 严守公司及用户机密 廉洁奉公 维护集体利益和公司声誉 2 如实填写各类人事档案 提供有效证件 不得有隐瞒或假造行为 3 按照公司与各物管处培训制度的要求接受业务指导 各类培训及考核制度 4 严格遵守劳动纪律 按质量标准要求展开工作 5 服从领导 听从指挥 团结同志 互帮互助 按时按质完成各项工作任务 6 爱护公物及公用设施 自觉维护和保持环境卫生 7 仪容整洁 精神饱满 待人热情 文明用语 8 勤俭办公 节约用水 电 气 杜绝一切浪费现象 9 关心公司事务 主动提出合理化建议 发扬团结奉献创新的精神 为公司与各物管 处作贡献 二 考核制度 1 公司各级员工考核分为试用考核 月考核 年中考核 年终考核等四种 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities monthly projects involved in the business activities of the company including expenses business management cost control cash flow revenue etc financial analysis provide a basis for decisions for the company the business of the company responsible for monitoring forecasting and risk analysis 21 responsible for the settlement of transactions with the Bank 22 is A 试用考核依公司行政人事部规定试用 1 个月后参加试用人员考核 由试用部门负责 人与主管负责考核 试用部门认为必要延长试用时间或提前转正或解雇 应附考核表 注 明具体事实情节 呈报经理或公司人事部核准 延长试用 但不得超过两个月 B 月考核 1 各点负责人对于所属员工应就其具体工作效率 操行 态度学识随时严正考核 其 有特殊功过者 应随时申报奖惩 2 各点负责人每月进行一次评比 包括平时落实执行力度 工作表现与员工相处 评定 如连续三个月被评最差 给予降职 C 年中考核 于每年 6 8 月份举行 D 年终考核 于每年 12 2 月份举行 1 有下列情况者不得参加 年中 终考核 A 试用期人员 B 复职未满 4 个月或停薪留职者 2 公司年终考核标准按每月考评平均分数和平时工作表现作为考评结果 3 年中 终考核时 凡有下列情况者其考核成绩不得列为优秀 A 所请各假 不包括公假 合计数超过人事规定请假办法规定日数者 B 旷工日数达 2 天以上者 C 在本年度受记过以上处分未经撤销者 三 职务行为规范 1 公司倡导守法 廉洁 诚实 敬业的职业道德 2 员工的一切职务行为都必须以维护公司利益 对社会负责为目的 任何私人理由不 应成为其职务行为的动机 3 因违反职业道德规定给公司造成经济损失者 公司将依法索取经济赔偿 情节严重涉 嫌犯罪的将提请公安与司法机关追究其刑事责任 4 员工不得超越本职业务和职权范围 开展经营活动 特别禁止超越业务范围和本职权 限从事其它业务 5 员工除本职日常工作外 未经公司授权批准 不得从事下列活动 A 以公司名义考察 谈判 签约 B 以公司名义提供担保 证明 C 以公司名义对新闻媒体发表意见 消息 D 代表公司出席公众活动 is responsible for Organization training and implementation and check 12 master workshops annual economic indicators of implementation reporting to financial health on a regular basis 13 is responsible for the daily oversight in the allocation and use of funds 14 responsible for all Department statistics collecting sorting reporting of accounting reports 15 the company responsible for the supervision of the Treasury including the third grade library a library of materials products for regular inventory handling sampling storage monitoring the picking work and provide the inventory report and make the appropriate accounting treatment 16 responsible for waste and recycling transportation and settlement 17 is responsible for all product sales accounting functions 18 responsible for the company s raw materials auxiliary materials account management 19 is responsible for the flow of control of all assets of the company according to the changes in accounting treatment of fixed assets and assets to the departments responsible for clearing settlement and asset monthly report submitted to the asset management section of the Finance Department of the company organized on a company wide special inspection of asset management 20 according to the company s business activities mo