旅游英语课件.doc

旅游英语15课 姓名： 班级：Part I： Reading-Travel SafetyWhile most trips will be pleasant and without incident, it is a good idea to do some research and be prepared before you leave home. Be attentive to basic preparations (such as copying essential documentation and noting emergency contact information) and ensure that you are aware of any risk of seasonal natural hazards, seismic activity, extreme weather patterns, disease outbreaks or endemic health issues, personal security concerns, or any patterns of socio-political instability in your destination. One good place to start your research is with the websites of government agencies that report safety, security, and health issues related to travel in a foreign country.Just as we travel to places with different climates and customs, we also travel to locations faced with different types of hazards that could interrupt trip plans or have a potential impact on out health and security. Consequently, it is as important to familiarize ourselves with basic knowledge about cultural norms in a country as it is to be aware of any risks we may encounter while traveling. There are many sources that can prepare travelers for potential crisis event in a destination. Websites, such as news and weather sites and your countrys foreign office website are good places to start.If an event hits before you leave for your destination, there could be cancellation or postponement of inbound tourism. Check on the status of the event and if required, find out what the procedures may be in place for altering your schedule.1._Basic preparations include copying essential documentation and noting emergency contact information. 2._You should try to find out whether there are any patterns of socio-political instability in your destination. 3._The website of government agencies is a good place to find information about safety, security, and health issues related to travel in a foreign country. 4._We do not have to know basic knowledge about cultural norms in the destination country. 5._If an event hits before you leave for your destination, you have to cancel your trip. Part II: Video Appreciation 1: Make a brief summary of the 5 advice given by the woman according to the video- Tips for Travelers Security2:How to perform the Heimlich Maneuver ( abdominal thrusts)Abdominal thrusts also known as the Heimlich Maneuver can be used to expel a ( ) lodged in a choking victims ( ) .You will need someone to call 911, and firm resolve. Never practice the Heimlich on an infant under a year old or on a non-choking person: you could cause serious injury.Step 1: Confirm the victim is chocking. If they are ( ) , they are not choking yet. So encourage them to continue. Signs of chocking include the universal handsign of clutching ones hands to the ( ) , the ( ) to cough or speak. Labored or noisy breathing, luish skin, lips and nails, and ( ) .Dont ( ) a coughing person ( ) . It doesnt help and can make them start to choke. Step 2. Once you determined the person is choking, act quickly but calmly. First, send someone to call 911. Step 3, help the victim stand if they are not already on their feet. And stand behind them with your chest to their back.Step 4，( ) around the victims torso, making a ( ) with your (dominant)hand and center it against the victims upper abdomen, thumb ( ) , above the navel and below the ribcage, with your other hands over your fist for support. If you cannot reach around, the victim or she is ( ) , compress the victims chest between the breasts at the breast bone, and make firm ( ) thrusts.Step 5, quickly thrust inward and slightly upward with your fist, as if you are trying to lift the victim off their feet. Causing air to ( ) their lungs. Dont ( ) the rib cage or you could break a bone.Step 6, repeat the thrusts until the object dislodges, or the victim loses consciousness.Step 7, if the object does not come free and the victim loses consciousness, ( ) with CPR until EMTs arrive.Step 8, to perform a Heimlich Maneuver on yourself, leave your upper abdomen over a ( ) surface, such as railing or the back of a chair, and use it to ( ) strong upward thrusts.Did you know? Besides inventing the famous abdominal maneuver. Dr. Henry Heimlich also invented a chest valve that saved thousands of wounded soldiers in ( ) .Part III: Listening Practices1: Emergency Medicines for Travel Nothing can ruin a vacation faster than an unexpected ( ) or injury. So before taking your next trip, be sure to ( ) a small kit of emergency supplies and medications in case the unexpected happens. The most important items to remember to bring with you on any trip are an ample supply of your ( ) medications. With a good supply in hand, you wont have to worry about getting a ( ) if your luggage is lost or theres a ( ) in your returning flight. ( ) on how your body usually reacts when youre away from your home routines, you might want to bring along some antacids, a laxative, and/or anti-diarrheal medication. If you are traveling to an area where travelers diarrhea is common, consider packing oral rehydration salts. Drinking these salts mixed with clean, bottled water can help offset dehydration ( ) by severe diarrhea. Take along such ( ) emergency supplies as bandages, gauze and tape, eye drops, and antiseptic wipes. If youre embarking on a more active vacation, an elastic support bandage might come in handy for an unexpected strain or sprain. Dont forget insect repellent and plenty of sunscreen. Though you probably wont use a vast ( ) of your emergency supplies during travel, chances are at least an item or two will turn out to be ( ). And that in itself makes it worth the space in your luggage.2. A Car Accident- Please1.person causing the car accident2.damaged part of Sues car3.cause of the accident4.reason for Sues saying to call the police5.items Jim shows to SueA.insurance number and IDB.JimC.the bumperD.Jims suddenly changing the lane without giving signals and overtaking Sues carE.Jim denies it is her faultColumn AColumn B match the information in column A with that in column B.3：a. Listen to the dialogue and answer these questions.1. How long has the tourist been lining for?2. Why the stations are closed?3. When will the plane to China take off?4. Where did the explosion happen?5. How does the tourist go to the airport?b. Listen to the dialogue again and supply the missing words.1. A tourist is ( )to enter the station, but something unusual happened.2. Attention, please! Something ( )has happened. 3. ( )should be evacuated at once.4. I think you can go to the Russell Square to ( ).5. Would you give me ( )?Part IV: Be Useful to Expand-Consolidation1)As long as a thunderstorm is five miles away or farther from you, you are pretty safe from lightning strikes. A. True B. False2)When an earthquake strikes, you should:A. Run outside to avoid falling building debrisB. Take cover under a heavy piece of furniture C. Panic D. Lean against an inside wall or stand under an inside doorway E. B and/or D3)Which areas of the United States are vulnerable to earthquakes?A. The West Coast, particularly California B. The Eastern Seaboard C. The central United States D. All 50 states 4)Whats the most common disaster that occurs in the United States?A. Fire B. Flood C. Earthquake D. Tornado 5)Whats the number one disaster related killer in the United States?A. Fire B. FloodC. Earthquake D. Tornado 6)If your car stalls while youre evacuating from a flood, you should: A. Stay inside the car until assistance can arrive B. Leave it C. Call a towing service D. Flag someone down to help you start it 7)When treating frostbite, you shouldA. Rub the limbs down with snow B. Give the victim a cup of hot chocolate to warm up C. Gradually warm the body by wrapping in dry blankets D. Plunge the affected areas in HOT water 8)The most dangerous part of a hurricane isA. The breaking waves B. The gale-force winds C. The flood-causing rains Part V: Expanded Reading-How Hotels Help Themselves to Your MoneyIf you think your hotel is done with you when you check out, think again. It might just be getting started.Charges can be quietly added to your hotel bill after youve left. And increasingly, they are.When Andrew Fox was a weekly guest at a W Hotels & Resorts property, the items he found on his credit card bill after checkout were often bogus - a candy bar he hadnt eaten or a bottle of water he hadnt drunk. Although he successfully fought to have the charges reversed, “It got to the point that before I checked in, I would ask them to remove the goodie-box from my room,” he says.Just a year ago, about one in 200 bills at full-service hotels was revised after checkout, according to Bjorn Hanson, an associate professor at New York University. Today, as hotels struggle with slipping occupancy levels and flat-lining growth, properties are wasting no opportunity to add late charges. As a result, the number of re-billings has doubled.The late charges are usually correct, say experts. And if they arent, most hotels are quick to correct the error. But not always. Some properties either resist crediting their customers or refuse.Thats what happened to Charles Garnar when he stayed at the Renaissance Fort Lauderdale Hotel recently. “When we checked out, we were told there were no charges so we had a zero balance,” he remembers. But when he returned home after a cruise vacation, he found an unwelcome surprise on his credit card statement: a $57 charge. “It took two days to get through to the accounts payable department,” he says. “They said we used the mini-bar.”The hotel only removed the charges after he proved it couldnt have been him. How? Garnar had turned down the mini-bar key when he checked in.This shouldnt be happening, of course. The latest hotel accounting systems let you see your room charges in real time, often from your TV screen. Theres no reason the bill thats slipped under the door on the morning of your checkout shouldnt include all of your charges, with the possible exception of your breakfast check. “It should be your final bill,” says Robert Mandelbaum, a hotel expert with PKF Consulting.In Depth I contacted several hotel chains to find out about their policy on late charges, including Marriott (which owns the Renaissance) and W Hotels. Only one of the major hotels, Inter-Continental, bothered to respond. My favorite non-answer came from W, where a spokeswoman told me that, “because of transitions in the company, we dont have an appropriate spokesperson to speak on this topic right now.”Oh, too bad.Heres what InterCountinental, which owns the Crowne Plaza, Holiday Inn and Staybridge Suites brands, had to say about late billing. Its rare, and usually only happens when guests choose the express checkout option thats where the bill is slipped under your door on the day of checkout. If someone bills something to your room after 3 a.m., chances are youll get a late charge.Normally, guests arent notified about the charges, because theyve agreed to them as part of the terms of their express checkout. But when theres a significant additional fee, a hotel typically notifies travelers before billing them. What if they disagree with the bill? Contact the hotel and tell a representative you have a problem with the charge, recommends InterCountinental spokesman Brad Minor.“Our hotels value their guests and we want to make sure guests are satisfied with all aspects of their stay,” he says.Im pretty confident that the other hotels would have said more or less the same thing. But guests dont necessarily agree with that. After I posted Foxs story on my blog, I received a firestorm of comments accusing the hotels of deliberately charging guests after their stay.It doesnt really matter. What matters is that you, the guest, dont get socked with a surprise charge on your credit card days or weeks after your vacation. Here are three excuses hotels use for separating you from your money after youre long gone. You might hear some of these reasons articulated by a hotel employee - other excuses are probably reserved for the privacy of the break room or the hotels executive offices.You sure you didnt take something from the mini-bar? A vast majority of late checkout charges - about 75 percent, according to Hanson - are from those little refrigerators stocked with vastly overpriced snacks. Hotel mini-bars have become figurative traps that guests get stuck in. Often, they dont even know about it until its too late. The newest mini-bars have sensors that charge your room the moment an item is moved. Heres a first-person account of guest falling into one of these traps at a Los Angeles hotel.The solution? Dont accept the key to your mini-bar. If theres no key, ask to have the mini-bar (or goody-basket) removed. Its the only way to be sure.But you checked out before we could charge you!Unless youre talking about breakfast on the day you check out, this is an empty excuse. Remember, most hotel accounting systems are lightning-fast. The moment you sign your check for an activity or meal, your account is charged. But if a major charge shows up on your credit card, its worth calling the hotel.The solution? Review your bill before checking out to make sure nothing is missing. And check out your credit card bill after your stay to make sure nothing is added.We didnt think you would notice.I have no proof - no memos or transcripts, scheming hotel employees saying this. Scores of guest experiences suggest this attitude i