饭店英语培训课件

HotelEnglish Unit20 Sightseeing IDiscoveringLanguage I msorry Whichsound or Sightseeing 发音方法 I DiscoveringLanguageWhichsoundcanyouhear 1 bathbreathcloth bathebreatheclothe2 athousandthanksthreebrothersthis thatandtheother or 发音方法 3 1 Theymaythankthemselvesforthat 2 Thereissomething 3 Theteacherpointedoutthatthat that thatthatstudenthadwrittenwasinthewrongplace 4 Ithinkyoushoulddosomethingtohelphim Theycouldnotfinishitbythemselves or IIIntroduction Introduction Sightseeing WordReference sightseeingn 观光dailybusiness日常事务cooperationn 合作 协作CITS ChinaInternationalTravelService中国国际旅行社CYTS ChinaYouthTravelService中国青年旅行社packagetour包价游privateguide私人导游nationalguide全程陪同atsomeone srequest按某人的要求 Sightseeingisusuallyanimportantpartforatrip nomatterthattripisforbusinessorcompletelyforpleasure Touristsarethemainpartofalltheguestsinhotels Butthehotelsdonotprovideaccommodationsonly Forthehotels toprovidesightseeingservicesisalsoanimportantpartofdailybusiness Introduction Sightseeingservicesmainlyincludetwoparts thesightseeingenquiryanditineraryplanning Toprovidesightseeinginformation thehotelsoftenoffersomebrochuresabouttheplacesofinterest Theguestscouldgetthemfreelyandhaveageneralviewaboutthetourismresources Somehotelsmayhavecooperationswithtravelagencies suchasCITSandCYTS andcouldarrangedifferentkindsofpackagetoursfortheirguests Andtheymayalsoprovidetheirgueststheprivatenationalguideattheirrequest Thiskindofservicewillsurelysatisfytheguestsandwinmorereputationforahotel Asthereceptionistandthewaiterinthelobby andalsotheoperator allthepeopleinthesepositionsshouldhavetheabilitytobriefthecustomersonfeaturesofviewspotsandgivebasictoursuggestionstotheguests IIILead inActivities Doyouknow Letmeexplainittoyou Sightseeing Canyougivetheanswerstothem 1 Forthesightseeingenquiry whatarethethingsanintroducermustacquuire 2 Toarrangeatourfortheguests whatarethethingsyoumustconfirm 3 Haveyoueverjoinedthetripahotelarranges Andwhatdoyouthinkaboutthat 4 Asareceptionist doyouthinkitisnecessarytoknowwellaboutsomelocalfamousplacesofinterest Whyorwhynot Classactivity teamwork IVTopicextension WordsandExpressions Listentothefollowingdialogues Sightseeing Wordsandexpressions convenienta 方便的consideratea 体贴的 周到的interruptv 打扰destinationn 目的地accommodationn 住宿itineraryn 行程routinen 行程 路线confusionn 疑问abundanta 富裕的 充足的recommendv 推荐 DialogueI O OperatorofJadeGardenHotel canIhelpyou G Yes I dliketohavesomeinformationaboutthelocalsightseeing O OK Whichkindoftourdoyouprefer G I dliketoseetheplacesthatarenotfarfromourhotel ItwillbeperfectifIcanwalkthere I dliketomaketheplacesmydestinationsofwalkaftereveryday sdinner Ifthereisn tonenearby IwanttogosomewherewhereIcanarrivewithin15minutesbytaxi What syouradvice IVTopicExtension UsingaSightseeingInformationCard O OperatorG GuestR Receptionist O Ithinkyouwanttovisitsomespotsthatarenearourhotel Inthatcase Isuggestyouenquireatthefrontdesk Wehaveasightseeinginformationcardthere Itmaybehelpfultoyou G OK I llaskforthat Thankyou O Mypleasure Bye IVTopicExtension Atthefrontdesk R Goodafternoon sir MayIhelpyou G Yes Theoperatorhasjusttoldmethatyouhaveasightseeinginformationcard CanIhaveit R Ofcourse Hereitis IVTopicExtension G Thankyou Andcouldyoubesokindtoshowmewhatitisusedfor R Mypleasure Thecardhasbothsidesprinted Onthisside youcanseeseveralfamousplacesofinterestinourcity suchasWangfujingStreetandtheForbiddenCity andallofthemarenotsofarfromourhotel Youcanreadatravelbrochure G Yes ThatisexactlywhatIwant IVTopicExtension R Nowlet sseetheotherside Onthisside here thissentencewasprintedinbothChineseandEnglish Iwanttogoto andbelowthissentence allthenamesofthespotsareprintedhere alsoinChineseandEnglish soyoucaneasilyfindthenameoftheplaceyouwanttogo Ifyoudecidetogosomewhereonthiscard youcaneithershowthiscardtoataxidriverandpointoutthespotnameorshowthecardandpointoutthespotnametoapasserbywhenaskingtheway G Howconvenient You resoconsiderate Thankyou R You rewelcome Enjoyyourselfandhaveagoodday IVTopicExtension DialogueII IVTopicExtension ArrangingforaPackageTour G Sorrytointerruptyou butI dliketoasksomethingaboutthesightseeing R Withpleasure Whichkindoftourdoyouprefer Howmanydaysdoyouhaveforsightseeing Anddoyouhavesomeparticulardestinationsinmind R ReceptionstG Guest IVTopicExtension G No Ihavenoideaaboutmytripnow andIhavenospecialinterestforaparticularplace ItismyfirstvisittoBeijing andIjustwanttoseesomethingtypicallyChinese andalsotastethelocalflavorshere Andthat sall Iwillhave3or4daysforsightseeing ButIpreferstayinghereaftereachday sitinerary R Yourtimewillbeenoughtoseewhatyoulike Anddoyoustillhaveanyotherrequestsexcepttheaccommodation G No Idon tthinkso IVTopicExtension R Isee Inthatcase Irecommendyoutotakeseveraldifferentone daypackagetours Thepackagetoursusuallyincludetheentrancefeesandalunch andtheitinerarywillbearrangedbythetravelagency Andafteryoufinishyourtripoftheday youcangobacktoourhotelandhavearestatnight Thenextdayyoucancontinueyourtripwithanotherone daypackagetour G That sagoodidea IthinkIcanenjoyeachtripthen R Yes Indeed G AndhowcanIfindthetravelagenciesandjointhepackagetourslikethat R WehaveacooperationrelationshipwithCITS Andtheyhavesuchone daypackagetours G Good CanIhavemoreinformationaboutthat R Yes HereisthebrochureofCITS Youcanchooseyourroutineaccordingtothis IVTopicExtension G Thankyou WhenIdecide shouldIcontactthemorjustcontactyou R BothareOK Andifthereisanyconfusion don thesitatetocontactusanytimeyoulike G Thankyousomuch R You rewelcome Wishyouagoodjourney IVTopicExtension DialogueIII IVTopicExtension ArrangingforaPrivateNationalGuide G Excuseme butcouldyougivemesomeinformationaboutsightseeing R Withpleasure Doyouhavesomeparticulardestinationsinmind R ReceptionistG Guest IVTopicExtension G Yes BeforeIcamehere allmyfriendstoldmethattheGreatWallissplendid soIwanttoseeandclimbitbymyself ForbiddenCityandtheSummerPalaceinBeijingarealsoveryfamous SoIwanttovisitthemall AndIknowTianjinistheneighborcityofBeijing andisfamousforitsdeliciousseafood IalsowanttovisittheTangguHarborandtastethefabulousseafoodthere R Isee Butitishardtofindapackagetourwhichcoversallofthesespots especiallysincetheyareindifferentcitiesthoughthesetwocitiesareverynear IVTopicExtension G Yes Thatistheproblem Butthat snotall Forthistrip Ihavebroughtmymother mywifeandmythreechildrenwithme Youknow theyareeasytogettired Andmymotherisalmost70 shewillneedmorecareduringthetrip R Isee Andhowmanydaysdoyouhavetofinishyouritinerary G We llstayherefor7days Ithinkthat llbeenough R Yes Timeisabundant Inthiscase Irecommendyoutohaveaprivatenationalguide G CanI Thatwillbegreat Canyougivememoredetailsaboutthat R Aprivatenationalguidewillserveyouandyourfamilyonlyduringthewholetrip Andhecanarrangetheitineraryatyourrequest Ithinkitisthemostsuitablewayforyourfamily G Andcanwehaveaprivatecar too R Thatisalsonegotiable Astoaprivateoptionaltour allthethingscouldbediscussedbetweenthetwoparties IVTopicExtension G Perfect Andthefee R Thatdepends Youcandiscussthedetailswiththeguide includingthefees G OK HowcanIgetaprivatenationalguidethen R WehavethecooperationrelationshipwithCITS Ifyoudon tmind Icanrecommendoneforyou IVTopicExtension G That sgreat You resoconsiderate R You remorethanwelcome Hereisthebusinesscardoftheguide Youcancallhimandmakeanappointment G OK Thankyou R Mypleasure Haveaniceday IVTopicExtension VOralTime Translatethefollowingsentences please Actitout Completethedialogue Sightseeing SituationA Youarethereceptionist andaguestcomestoaskforasightseeinginformationcard Trytoexplainthecardtotheguestandteachhimhowtouseit Actitout SituationB Youareaguest andyouwanttovisitthefamousWestLakeinHangzhou Trytoenquiretheinformationfromthereceptionistandmakeareservationinapackagetour Actitout Completethedialogue Checkup A Excuseme but B Withpleasure Howmanydays A 2days AndI dliketoliveinourhotelatnight B Inthatcase I youtovisittheTheTempleofHeavenonthefirstday A Canyougiveme B Yes Thisisthetemplethefeudalemperorsacrificearticlesoftributetotheheaven Soitissplendidandgrand A Ok Andwhataboutmy day B Thesecondday youcangotowangfujingStreetto Afterall goodsinChinaismuch thanthoseinEurope A That sa A Excuseme butcanyougivemesomeinformationaboutsightseeing B Withpleasure Howmanydaysdoyouhavetomakesightseeing A 2days AndI dliketoliveinourhotelatnight B Inthatcase IrecommendyoutovisittheHeavenTempleonthefirstday A Canyougivememoredetailsaboutit B Yes Thisisthetemplethefeudalemperorsacrificearticlesoftributetotheheaven Soitissplendidandgrand A Ok Andwhataboutmysecondday B Thesecondday youcangotowangfujingStreettodoshopping Afterall goodsinChinaismuchcheaperthanthoseinEurope A That sagoodidea Translation 1 我想了解一些有关旅游的信息 2 您有几天的时间可以用于观光 3 我想参加一个2日的包价游 4 请根据我的要求安排行程 5 您有没有特别想去的地方 Checkup 1 I dliketohavesomeinformationaboutsightseeing 2 Howmanydaysdoyouhavetomakeyourtrip 3 Iwanttojoinatwo daypackagetour 4 Pleasearrangetheitineraryatmyrequest 5 Doyouhavesomeparticulardestinationsinmind VIVocabularyDevelopment Read Learn Sightseeing 天安门和天安门广场TiananmenandTian anmenSquare故宫ThePalaceMuseum天坛TheTempleofHeaven地坛TheTempleofEarth颐和园TheSummerPalace长城TheGreatWall明十三陵TheMingTombs北海公园BeihaiPark Wordsandexpressions 雍和宫YonghegongLarmasery白云观TheWhiteCloudTaoistTemple北京孔庙BeijingConfuciusTemple国子监Th