The End-to-End eTom Perspective and Solution.ppt

ngoss theend to endperspective beasolution seteamleader telco bea china ltd xiao cui leocui tmnlayerscorrespondwithtomhorizontals tomprocessesarecapturedin fab areaofetomoperations etommapsthengossbusinessview agenda introductiontongoss explorethengossmaps business systemviews info implementationviews execsummaryviewofngoss frameworkforrapidandflexibleintegrationofosss bsssincom telecomindustry framework supportsmultipleviewpointsarchitecture techneutral techspecificmethodology businessprocessdrivendevelopment model basedinteroperability contract component basedusingsharedinformationmodelscommunication distributednetworkingoperation distributedcomputingservicescompliance standardable testable drawsonabroadbaseofideas ngoss ngoss keyelements definitionofbusinessprocessesandinformationmodelsdefinitionofsystemsframeworkuponwhichthesebusinesssolutionswillbebuiltpracticalimplementationsandmulti vendordemonstrationsviaaseriesofcollaborativecatalystprojectscreationofaknowledgebaseofdocumentation modelsandcodetosupportdevelopers integratorsandusers ngossmethodology methodology systemofprinciplesandproceduresappliedtoadiscipline ngoss knowledgebase sid overallrepositoryofinformation businessview etom driverfordevelopment run timeviewoperationalsolutiontosolvethebusinessproblem implementationviewguidestheimplementationofsystemrequirements systemsview sim aidsindefiningsystemrequirements ngoss newgenerationossetom enhancedtelecomoperationsmapsim systemintegrationmapsid sharedinformation datamodel ngossframeworkco ordinatestheelementsinvolvedinintegratedosssolutions explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm bpmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t architecture business system behavior information implementation ngoss thelandscape vieworvistaofscenery artifacts viewpoint focusonparticularconcernswithinasystem ieeestd1471 2000 architecture business system behavior information implementation artifacts viewpoint focusonparticularconcernswithinasystem ieeestd1471 2000 ngoss themaps representationofaregion businessmap etom etom businessmap referencemapofidealizedorganizationbusinessprocessmodel basedviewpointexternalviewoffunctionalitysupportedbybusinessactivitiesmechanismforidentifying catalogingbusinessprocessesactorsdomainboundariesentitiescornerstoneofbusinessview etom e telecommunicationsoperationsmap ngossbusinessmap architecture business system behavior information implementation artifacts viewpoint focusonparticularconcernswithinasystem ieeestd1471 2000 ngoss themaps representationofaregion systemmap sim sim systemmap referencemapofidealizeditenvironmentsystemsolutionmodel basedviewpointinternalviewoffunctionalitysupportedbycomputingsystemsmechanismforidentifying catalogingsystemprocessesactorsinterfacereferencepointscontractssharedinformation datamodelscornerstoneofsystemview sim systemsintegrationmap level1sim logicalbusinesscomponents managementdomains operations enterprisemanagement customer supplier partner si plifecyclemanagement invoice payment technology workforce equipment enterprise eaiapproach eairoadmap level1 p2p level2 messagebus level3 processintegration level4 wwwintegratration beaweblogicintegration beaweblogicintegration beaweblogicserver database javavirtualmachine operatingsystem kernel network tcp enterpriseintegration portal applications overviewcanbefoundat applicationserver j2eecacontainer connectionmanager transactionmanager securitymanager enterpriseinformationsystem e g sap eis specificinterface resourceadapter j2eeconnectorarchitecture j2eeca adapterclientinterface e gclientconnectioninterface cci applicationcomponent e g jsp ejb j2eeistransformingtheeaimarketthesamewayittransformedapplicationservers bea sstandards basedadapters 应用视图 applicationview wli业务流程管理 if ifplug in xml xml 应用视图 业务级别的带xml数据的服务和事件接口 200 adaptersready applicationadapterssapr 3 siebel peoplesoft oracleapplications jdedwardsandmore adaptersforindustry specificcompliancehipaa fix swiftandothers utilityadaptersrdbms smtp ftp httpandmore technologyadaptersforlegacyenvironmentsincludingmainframes messagequeuingsystems ediandothers 超过200个adapters业已就绪 且在不断扩展中 serviceadapterarchitecture beavalueadd uddiregistry wsdl webservice soap serviceconsumer pointstodescription pointstoservice describesservice findsservice communicateswithxmlmessages webservicestechnologies webservices webservices是松耦合型系统整合的基础 soapserver weblogic thin javaclient soapclient weblogicserver j2eeapps otherclients soapclient soapclient otherweblogicapps soapserver othervendorapps soapserver weblogicserver j2eeapps http http rmi enterpriseclasswebservices tosupportenterpriseintegrationscenarios webservicesmustbebuilttosupport asynchronous mostsystemsdonotreturnanimmediateresponsesupportmessagebufferingtosmoothspikesinloadessentialforscalability loosely coupled separateinternalimplementationfrompubliccontractensurechangesdonot break existingintegrationscoursegrainedmessagingintegrationatbusinessdocumentlevel ex purchaseorder shippingnotice vs piecesofdatabusinessprocesseschangelessfrequentlymorenetworkfriendly po invoice weblogicplatform siebel sap ai bpm workflow webservices portal jca jca weblogicintegration portlets weblogicportal weblogicworkshop weblogicplatformsolution beaweblogicserver architectureteam artifacts businessteam systemteam informationmodel implementation datamodel tncontract ngoss theitinerary proposedrouteofajourney businessentity tscontract businesstrade ngosssteering systemprocessplan businessflow executionscript behaviordriven informationdriven processmanagement turningcustomerdesireintodelivered goods makingbusinessprocesses visible andmaintainablescopeofvisibilitymustbeend to endseparationofcontrolofbusinessprocessfromsystemcomponentsbusinessprocessimplementationpolicyruleengineeai basedworkflowenginehard codedxmllanguages bpml xpdl 原始的多层企业级的c s架构 控制散落在各个层面上复杂的c s控制图 state machine基于状态变量企业组件彼此调用每一个组件均有可能执行其它组件的调用每一个组件均有可能成为网状调用的组成节点 businessprocess的架构 所有的控制由流程引擎完成流程的流转由引擎通过p2p的调用完成 企业级的流程驱动架构 工作流 工作流引擎工作流定义和模板工作流元素和节点 elementsandnodes 工作流触发任务 tasks 动作 actions 功能 functions 表达式 expressions weblogicintegration architectureteam artifacts businessteam systemteam informationmodel implementation datamodel tncontract ngoss theitinerary proposedrouteofajourney businessentity tscontract businesstrade ngosssteering systemprocessplan businessflow executionscript behaviordriven informationdriven informationdrivenactivities sharedinfo data sid modelingkeytointeroperabilitybusinessprocessandexperiencedrivenngossmeta modelforsharedinfo data architecture business system behavior information implementation ngoss thelandscape vieworvistaofscenery artifacts viewpoint focusonparticularconcernswithinasystem ieeestd1471 2000 ngoss keyarchitecturalprinciples builtusingcommercialofftheshelfsoftware implementedcontractinterfacespecification commoncommunicationinfrastructure common shared info separationofprocessandinfo commonregistryservice processflowcontrol commoninterfacedefinitions separationofprocessanddata commondatadirectory commoncomm infrastructure componentbasedsoftware j2eevsnogss positioningstatement http www2 tmforum org va asp linkid 5074 process policyengine communicationinfrastructureservices shareddataservices ngossarchitecturalconcepts architecture styleormethodofdesignandconstruction e g crmbillingserviceassuranceprovisioning e g presentationservicesadaptation mediationcomponentregistrysecurity agenda introductiontongoss explorethengossmaps business systemviews info implementationviews explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm pbmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t themethodologyis awayofanalyzingthebusinessthroughitssupplychains awayofautomatingselectedprocessesthroughtheuseofavariantoftheunifiedsoftwaredevelopmentmethodologyawayofimplementingandintegratingsystemstoautomatetheselectedprocesseswhichisusableacrossmoststandard fullfeatured technologiessuchasj2ee corba javacore xml soapandpublish subscribeandmanyothers architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel businessviewpoint businessorganizationetoml1mapbusinessprocessspecificationetoml2 processmapsbusinessprocessflowplanandtrades realizedthroughactivity etoml2 scenariomapsbusinessinformationetomentitywithattributes tmnlayerscorrespondwithtomhorizontals tomprocessesarecapturedin fab areaofetomoperations etommapsthengossbusinessview etombusinessprocessframeworkconceptualstructure theoperationsarea operations fab isstillthecoreoftheoperationsareaoperationssupport readinessisseparatedfromfab ops alsosupportsfunctionalprocessgroupingsshownashorizontallayers thestrategy infrastructure productarea sip encompassesstrategyandlifecyclemanagementprocessesinsupportofoperationsstrategy commitinfrastructurelifecyclemanagementproductlifecyclemanagement sip alsohasfunctionalgroupings alignedwiththosein ops strategy infrastructure product theenterprisemanagementarea enterprisemanagement etom level0viewoflevel1 operations fulfillment assurance billing operationssupport readiness customerrelationshipmanagement servicemanagement operations resourcemanagement operations supplier partnerrelationshipmanagement theoperationsarea serviceconfiguration activation serviceproblemmanagement servicequalityanalysis action reporting service specificinstancerating sm osupport processmanagement servicemanagement operationsreadiness supplier partnerinterfacemanagement s pbuying s ppurchaseordermanagement s pproblemreporting management s pperformancemanagement s psettlements billingmanagement s prmoperationssupport processmanagement s prelationshipmanagementoperationsreadiness resourceprovisioning allocationtoserviceinstance resourceproblemmanagement rm osupport processmanagement resourcemanagement operationsreadiness retention loyalty customerinterfacemanagement billing collectionsmanagement customerqos slamanagement problemhandling selling orderhandling marketingfulfillmentresponse crmoperationssupport processmanagement crmoperationsreadiness sales channelmanagement resourcedatacollection analysis control resourcequalityanalysis action reporting thesiparea theenterprisemanagementhierarchy ngossmethodology methodology systemofprinciplesandproceduresappliedtoadiscipline businessprocessdrivenapproach processdecompositions level2 level3 level4 architecture business system behavior information implementation ngoss themaps businessentity businesstrade businessflow artifacts identifyneed modelsolution validatemodel etom businessprocessflows 企业级的流程驱动架构 architecture business system behavior information implementation ngoss themaps businessentity businesstrade businessflow artifacts identifyneed modelsolution validatemodel businesstosystem applicationassociations businessprocessmodel systemmodel determinefreeports generateworkorder determineroute resourcemgmtsystem applicationassociation logicalsystemcomponentscaptureapplicationsupportforbusinessprocesses architecture business system behavior information implementation ngoss themaps businesstrade businessflow artifacts identifyneed modelsolution validatemodel businessentity businesstosystem sidminteractions dataassociation businessprocessmodel sharedinformationdatamodel sidmodelcapturesbusinessandsysteminformation summary etomprovidesthengossbusinessmapetomincludesabusinessprocessframeworkwhichshowsprocessstructure hierarchy processdecompositions levels processflows linkages processdynamics behavior etomlinkswiththengosssystemviewapplicationassociations systemstructure dataassociations business systeminformation etomisbeingusedinngossprojects explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm pbmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel b2binteractions spacustomerrole spbsupplier partnerrole ngosssystemmapvaluechainview architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel informationmodel tncontract systemprocessplan processplananalysis architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel informationmodel systemprocessplan tncontract processplanknittingtogethersystemactivities techneutralcontractsdefiningsystemactivities sharedinformationtobindtogethersystemactivities exposes implements exposes implements customer product thecontract information thecontract information thebusinessservicethatoneprocess organizationperformsforanotherisdonebycontractthesystemsservicethatonecomponentperformsforanotherorthatacomponentperformsforapersonisdonebycontractacontractishowtheserviceisinvokedwhatinformationisexchangedastrictdefinitionofthe rulesofuse oftheservice thecontract information sharedinformationisthelanguageofthecontractitidentifiestheconceptsandrelationshipsoftheinformationthatisbeingexchangedsharedinformationisnotadatabaseorenterprisewidedatasharedinformationmustcommunicatethesameconceptsasthebusinessrequires butnotnecessarilyinthesameformxmlandwebserviceswillbethebestchoice ngosscontract architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel tncontract systemprocessplan informationmodel sim logicalbusinesscomponents explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm pbmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t architecture business system behavior information implementation ngoss themaps tncontract systemprocessplan businesstrade businessflow tscontract executionscript artifacts identifyneed modelsolution validatemodel whatissid thesidisanorganizedcollectionofbusinessandsystementitydefinitionsandumlmodelsthatprovideacommoninformation datalanguagedepicttherelationshipsamongtheentitiesprovideasetofmanagementabstractions sidandngoss sidisthengoss glue providesabusinessviewsystemviewimplementationviewthreeviewsnecessarytoensurethatbusinessrequirementscandrivesystemdesignandimplementation businessentitytemplate umlmodelsofbusinessentities explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm pbmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t architecture business system behavior information implementation ngoss themaps informationmodel tncontract businessentity businesstrade datamodel tscontract artifacts identifyneed modelsolution validatemodel processmanagement guidelinesforexpressingbusinessprocessforeachviewguidelinesforprogressingthroughthemethodologybusinessviewbusinessactivities interactionssystemviewlbcs contracts systemprocessplansinformationviewcommondata implementetom simoperations lbc logicalbusinesscomponent explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm pbmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel ngossprinciples1 2 ngossprinciples2 2 process policyengine communicationinfrastructureservices shareddataservices ngossarchitecturalconcepts architecture styleormethodofdesignandconstruction webinterface framework extranet authentication authorization singlesignon webinterface framework extranet files internal erp 遗留系统 external apps portal j2ee applicationserver custombusinesslogic customization accesscontrol jca contentspi javamail personalization beaplatformandcomponents groupware e mail content portal应用已步入第三代 operatingsystems databases beapresentationframework contenttranscodedtodevicespecificformatusingdeviceprofiles device specificcontent xmlcontentfrombeaweblogic beaweblogicserver protocolgateway beapersonalizationframework 规则引擎 ruleengine weblogicworkshop contentmanagementsystems runtimeadmin http ebusinesscontrolcenter designtime rulesengine events events campaignsandinteractionmanagement unifieduserprofile personalization shop cart catalog dis counts order commerce entitlements externaluserprofiles portalframework portlets delegatedadministration layouts skins collaborationtools searchtools reporting analyticstools webflow inputproces pipelines transactionalbusinesslogic beaportalfoundationframework webserverssopluginweblogicplugin webserverssopluginweblogicplugin loadbalancer ssoauthserver webserverssopluginweblogicplugin weblogiccluster weblogicpluginconfigurlpattern forwardurlofthecluster ssopluginconfigurlpattern rolestoaccesstheurl config xml application xmlshouldhaveentryforeachapplication beaportalsso框架 explorethemaps methodology thequadrantsbusinessviewpoint etomsystemviewpoint siminformationviewpoint sidbehaviorviewpoint pm pbmarchitecture tnaimplementationviewpoint tsacomplianceviewpoint vv t architecture business system behavior information implementation ngoss themaps artifacts identifyneed modelsolution validatemodel implementationviewpoint architecturalselectionselectthetsacontractimplementationthetsaversionofthecontractarchitecturalfeatureselectio