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剑桥商务英语初级模拟41READINGPART ONEQuestions 1-5 Look at questions 1-5. In each question, which sentence is correct? For each question, mark one letter (A, B, orC. on your Answer Sheet.1、 MEMO To: Tom From: Mike The publicity leaflets for the new car will not be back from the printers until Friday 13 April. A. We might have the leaflets before 13 April. B. We wont have the leaflets before 13 April. C. We are sure to have the leaflets before 13 April.2、 Business Club Annual Dinner Tickets on sale from the next week advanced purchase essential. A. Queue here to buy tickets for this event. B. You must have tickets for this event. C. Tickets are now on sale for this event.3、 I am sorry but the files will not be available until 25 January. The files can be delivered A. immediately. B. before 25 January. C. after 25 January.4、 Please inform the supervisor if this photocopier runs out of ink. The supervisor A. needs to know if there is no ink in the photocopier. B. should repair the photocopier if it prints badly. C. will tell you how to repair the photocopier without ink.5、 Boarding times: 30 minutes before departure time for domestic and I hour for international flights. A. You must get to the airport earlier if you are about to go abroad. B. It takes thirty minutes to check in for domestic flights. C. More time is requested for international flights before taking off.PART TWOQuestions 6-10 Look at the list below. It shows a number of tasks that staff need to do in order to organize an anniversary party for their company. For questions 6-10, decided which task (A-H) would be most suitable for each person on the opposite page. For each question, mark the correct letter (A-H) on your Answer Sheet. Do not use any letter more than once. A. Find suitable place to hold party B. Organize food and drinks (catering specialist needed) C. Create attractive invitations and posters D. Find guest speaker-e, g. a local business leader good at public speaking E. Type address labels for invitations F. Book local hotel accommodation for guests G. Select and check availability of entertainers H. Meet and greet guests on arrival (confident person required)6、 Andrew Taylor used to work for a PR company, so he has good social skills and mixes well at public events.7、 Robin Richards is skilled in art and computer-aided design, and previously worked for a publicity company.8、 Fiona Murphy used to work for a local business producing CDs and has contacts with performers in the music business.9、 Since working as an office manager, Mary Smith has gained experience of booking large local venues for entertainment events.10、 John Albright, who worked briefly as a hotel porter, has developed accurate keyboard skills since he joined the company.PART THREE Questions 11-15 Look at the charts below. It shows road accident figures in different countries from 1992 to 1999. Which figure does each sentence (11-15) describe? For each sentence, mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once.Road Accident Figures ABCDEFGH19921993199419951996199719981999Bilgium10798908487889084Denmark2625192120202017ltaly279276244239227218216230U.K.360354332333354356358342Spain99105999710410711619Numbers are in 1,000s 11、 In which year was the number of accidents equal to that of the year before and after it in Denmark?12、 In which year did the U. K. have the most accidents?13、 In which year did Spain suffer the fewest accidents?14、 From which year on did Belgium have a steady rise in the number of accidents?15、 From which year on did Italy have several years of steady fall in the number of accidents?PART FOUR Questions 16-22 Read the following passage. Are the sentences (16-22) “Right” or “Wrong”? If there isnt enough information to answer “Right” or “Wrong”, choose “Doesnt say”. For each sentence, mark one letter (A, B orC. on your Answer sheet. The Inspiron and the Others DELL INSPIRON notebooks are designed for small businesses which demand better performance and more advanced technology at lower prices. The Inspiron is not as expensive as other notebooks, and it is smaller and lighter. The advanced design of the Inspiron makes it easy to upgrade. This same design makes it more reliable than other notebooks. Dells low price includes higher quality service and support. And we promise faster delivery of your new computer, usually within 6 to 10 days after receiving your order. For a better notebook, buy Dell.16、 The Inspiron is less reliable than other notebooks. A. Right B. Wrong C. Doesnt say17、 It is not as advanced as other notebooks. A. Right B. Wrong C. Doesnt say18、 It is more reliable than other notebooks. A. Right B. Wrong C. Doesnt say19、 Service and support is included in the price. A. Right B. Wrong C. Doesnt say20、 The Inspiron is more expensive than its competitors. A. Right B. Wrong C. Doesnt say21、 The Inspiron is bigger than other notebooks A. Right B. Wrong C. Doesnt say22、 Buying Inspiron can get a discount. A. Right B. Wrong C. Doesnt sayPART FIVE Questions 23-28 Look at the article below about psychology in business and the questions. For each question (23-28) that follows, choose the correct answer. Mark one letter (A, B or C ) on you Answer Sheet. Psychology in Business Nowadays it is often not enough to be an expert in your own field of business, It helps to apply a little psychology to your business dealings. Some psychological study shows that all have different perceptions, which affect our expectations and attitudes in life in general and in our business dealings. Our attitudes and perceptions of other people affect our relationships with them. Perceptions can often be more important than reality. When taking part in a business meeting or negotiation, it can be useful to think about how you see yourself in the business relationship. Some people perceive themselves as being in the stronger position, others consider themselves as a weaker. This immediately creates a win or lose situation. If people put themselves and their opposite number somewhere between the two positions, they are more likely to work together to find common interests and to end up with a win situation in which both parties achieve something. This outcome not only leaves people feeling satisfied but also contributes towards a successful, long-term relationship. In most business dealings, it is important to work on relationships and the establishment of rapport. This includes thinking about common interests, rather than conflicting positions. It is useful, therefore, in a discussion to consider your opposite numbers approach and to consider the best way of dealing with that person. If youre dealing with a skeptical person who does not like to take risks, you will need to build up his trust and enable him to have confidence in you. If you are dealing with various people of different professional backgrounds, it may help to consider varying your approach or presentation so that it is more relevant and interesting to the particular person with whom you are dealing. For example, people with a financial background often respond well to graphic input and a linear approach. So if you can adapt your approach to your customer or business colleague, he or she is more likely to identify with you and therefore cooperate with you.23、 According to the passage, our attitudes and perceptions of other people A. have nothing to do with business dealings. B. exert some influence on our relationships with them. C. change greatly when we fail to reach an agreement in a business dealing.24、 Which outcome of the following would be desirable in a business negotiation according to the passage? A. One party is more likely to make a fortune and the other end up without obtaining anything. B. One party is to get more than the other by taking advantage of the other party. C. Both parties are more likely to cooperate to find common interests and achieve something in the end.25、 What is essential in most business dealings according to the passage? A. To build successful and long-term business relationships, including considering common interests. B. To make use of good relationships with the business partner and make more profit. C. To consider only the conflicting positions in a business dealing so as to take an advantage position.26、 According to the passage, people with a financial background A. always react well to practical demonstration and a “hands on” approach. B. often respond well to graphic input and a linear approach. C. usually prefer strong visual information.27、 When we do business with various kinds of people, we should A. maintain an advantageous position all the time. B. expand our market share as much as possible. C. change our methods and use suitable approach to deal with different people.28、 Which of the following best summarize the passage? A. Application of a little psychology helps people in their business dealings. B. A little knowledge of psychology is a dangerous thing. C. It is quite necessary and sufficient to be an expert in your own field of business.PART SIX Questions 29-40 Read the article below about time management. Choose the correct word to fill each gap from A, B or C on the opposite page. For each question (29-40), mark one letter (A, B orC. on your Answer Sheet. Time Management Until recently, books on how to manage your time at work were seen as a bit of a joke in the business world. Many were enjoyable to read 29 werent taken seriously. 30 told their readers to dress well, be positive, decide 31 they were going and then use 32 valuable minute to make sure they got there. One very successful book, first published twenty years 33 and still available in bookshops, is The One-Minute Manager. It tells the story of a keen young man who wants to learn 34 about how to be a top-performing executive. The authors believe that most people 35 the day putting 36 problems, or when they do try to solve 37 they dont do enough. According 38 the authors, having achievable targets should be a managers aim. Managers everywhere should read 39 book carefully, in order to benefit from 40 sensible advice.29、 A. but B. or C. even30、 A. It B. They C. We31、 A. where B. who C. why32、 A. some B. all C. every33、 A. before B. ago C. since34、 A. lot B. much C. more35、 A. spend B. spending C. spent36、 A. about B. over C. off37、 A. them B. these C. those38、 A. for B. from C. to39、 A. the B. one C. a40、 A. their B. his C. itsPART SEVEN Questions 41-45 Read the memo and note below. Complete the claim form. Write word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. Memo TO: Barbara Sinclair FROM: Peter Rogers DATE: 25 May 2002 SUBJECT: Insurance Claim Could you deal with this? Its our insurance claim, for the damage at the weekend. The insurance policy is in my name, and we bought the carpet for 300, although it will cost at least 500 to replace. Luckily our office carpets seem fine. Thanks. OWEN SMITH INSURANCE COMPANY with compliments Thank you for your recent phone call regarding flood damage in your photocopy room. Could you please complete the attached form and return it to me as soon as possible? Insurance Claim NAME OF POLICY HOLDER: 41. _ POLICY NUMBER: LD4756030C ITEM (S) TO BE REPLACED: 42. _ LOCATION OF ITEM (S): 43. _ VALUE WHEN PURCHASED: 44. _ CAUSE OF DAMAGE: 45. _ DATE OF DAMAGE: SUNDAY 19 MAYWRITINGPART ONE Question 46 You have to organise an urgent meeting at 9 a.m. tomorrow with all the staff from your department. Write an email to the staff: saying when the meeting will be held. telling them where the meeting will be held. explaining what the meeting will be about. Write about 30-40 words on your Answer Sheet.46、PART TWO Question 47 Read this note you have received from your boss. Mary Brown at Head Office called to invite staff from our branch to have a tour round their new building. Could you reply? 20 people definitely want to go. She wants to know which departments wed be most interested in seeing. She didnt say anything about Sat time the tour would start. Could you please check? Thanks. Write an email to Ms Brown: thanking her for the invitation to Head Office telling her how many people are planning to go saying which departments people would like to see asking about the time of the visit. Write 60-80 words on your Answer Sheet. Do not include any postal addresses.LISTENINGPART ONE Questions 1-8 For questions 1-8, you will hear eight short recordings. For each question, mark one letter (A, B orC. for the correct answer. After you have listened once, replay each recording.48、 What is the mans title? 49、 Which graph is correct? 50、 Which is the flight to Hong Kong? 51、 Which department has a vacancy at the moment? A. Personnel B. Sales C. Production52、 When does the plane take off? 53、 What does the woman want? A. an account B. money C. check54、 Which machine are the people talking about? A. A fax machine B. A printer C. A photocopier55、 Where does Hugh work? A. Japan B. Korea C. EnglandPART TWO Questions 9-15 Look at the notes below. Some information is missing. You will hear a woman ordering some electrical equipment. For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters. After you have listened once, replay the recording. BRIDGE ELECTRICAL Telephone order ltem: 56 Belmont _ Customer: 57 Ann _ Model number: 58 _ Delivery address: 59 22 _ 60 on the _ Delivery day: 61 _ Today: 62 send a _PART THREE Questions 16-22 Look at the notes about the qualities of great managers. Some information is missing. You will hear part of a presentation by a professor of management. For each question (16-22), fill in the missing information in the numbered space using one or two words. After you have listened once, replay the recording. Qualities of Great Managers accept 63 _ know how to give 64 _ properly criticize 65 poor _ find out 66 customers _ see 67 _ learn 68 _ look out for 69 higher-level _PART FOUR Questions 23-30 You will hear a conversation between a head of department and an employee. For each question (23-30), mark one letter (A, B orC. for the correct answer. After you have listened once, replay the recording.70、 The biggest problem with the computer is that A. it is difficult for her to know the program well. B. it regularly stops working. C. the monitor is too small.71、 Sharon would like the company to buy A. new software. B. new computers. C. new machines.72、 When dealing with complaints, she would like to A. take more responsibility. B. pass the customer on to her boss. C. didnt care for.73、 Sharons boss thinks that some customers A. often receive faulty orders. B. are often honest. C. are not always honest.74、 Sharons main aim for next year is to A. raise the sales of the company. B. make fewer mistakes. C. learn more about the products.75、 Sharon started working for the company A. next year. B. one year ago. C. over a year ago.76、 Sharon found out about the vacancy from A. his colleague. B. a newspaper. C. an internal memo.77、 Sharon does not enjoy A. attending meetings. B. typing invoices. C. preparing price lists.SPEAKINGPART ONE In this part, the interlocutor asks questions to each of the candida

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