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大学英语四人长对话-退货大体情景就是A买了个MP3,第二天就坏了,A的朋友B陪A 一起去退货,结果售货员支支吾吾一直不肯退,最后叫出来经理依然支支吾吾,然后B佯装打315求助,经理才给退了货。B: Oh, its you, A.A: Hey, B. Fancy meeting you here. Hows things going?B: So far so good. Look, Im going to the Tesco. I want to buy some daily use. How about you?A: To tell the truth, Im going there ,too.B: Really?A: Yes. Im going there for my new MP3 which bought there yesterday.B: How do you like your new mp3? I also want to buy a new one.A: Dont mention it. It worked very well yesterday,but now it doesnt work.B:It sounds incredible. Have you checked the batteries?A:Actually,I have checked all the things including batteries,but it still doesnt work。B:Let me have a look。A: Here you are。B:Er .OK. Lets go to the counter and ask for returning. Oh, have you picked the receipt?A: Of course. Its a must.谢: Good afternoon. Can I help you?B: Yes, Wed like to return this mp3.谢:Is there something wrong with it?A: Yes, I bought it yesterday, but it doesnt work now.谢: Well, our productions quality is always very good. Maybe you did something bad to it. Hmm, let me have a check, perhaps we can repair it for you freely.B: Oh, no no no. you didnt get it, we want to return it, not repair it.谢: Hmm, I know your idea, but you checked it yesterday when you buy it, and at that time, it worked well. Im sure you have done something bad to it.A: Im very sure that I didt. Whats more, I remember it clearly that you said I can return the mp3 in three days and exchange it in seven days.谢: Hmm. I need to ask instructions from my manager.B: Can we talk to your manager face to face?谢: Er, boss is very busy at the moment.B: Then we can wait here until he finished all works.谢: All right, all right. Please wait a moment.谢: May I come in?D: Yes, what happened?谢: Two customs bought a mp3 from our mall yesterday, but it didnt work now, so they want a returning.D: What? Its out of the question. Havent you made them realize that asking for returning in our mall is a stupid action?谢: I had tried my best, but they still want to talk with you.D: Maybe you can prepare for your new job. Where are they?谢: Just at the counter. D: Good afternoon,everyone. Im the manager here. What can I do for you?B: The seller should have told you what happened. We want to return the mp3.D: Hmm, generally speaking, digital productions especially mp3 sold by us are always in high quality and our quality and service is highly spoken ofA: Wait, good service? The seller told me yesterday that I can return the mp3 in three days and exchange it in seven days. But he changed just now. How do you think your service is good?At this time B call the 315B: Hello, is that 315? My friend bought a mp3 in Tesco yesterday(声音渐小).谢:(轻拍经理提示)Boss,she is calling 315.D: Wait .wait. wait, you may misunderstand me. I didnt mean I wouldnt return for you.B: So we can ask for the returning?D: Hmmm. Ill do it if you dont call the 315. Miss, would you please make a recalling for the 315? Then Ill have it returned.谢: But bossD: You stupid, cant you understand my word?谢: Ok, you are the boss. Hmmm do you have the receipt? A: Here it is.谢: Ok, heres your money. Check it once more if you want to buy something next time!A: Ill, thank you.B: I think it should be check it once more
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