销售面试准备技巧 改.doc

销售行业面试准备技巧1比如服装/化妆品/计算机销售技巧、服装销售常用语言、如何与顾客搭讪。销售职位面试的时候，雇主常问。（Marketing industry, interview preparation techniquesAn example, clothing / cosmetics / computer sales techniques, clothing sales of common language, how to strike up with the customer.When sales job interviews, employers often ask.）1你知道你应聘的职位吗？（You know the position which you are applying for?）（salesman）为什么想应聘这个职位？（Why do you want to apply for this position? ）(因为我喜爱这个工作并且我是一个性格外向、从满信心和努力工作的人)2你知道这个职位的工作职责吗？(Do you know the work responsibilities of this position?)3你知道我们的公司吗？你对我们公司的产品有何了解？(You know our company? What do you kown about our companys products?)（a large super market）4你有销售经验吗？请具体给我说说？你的工作范围有哪些？(Do you have sales experience? Please tell me specificly ? What are the scope of your work?)（Marketplace）5你推销的产品有什么特点？(What are you selling the product characteristics?)（价格低、质量好、针对女性。）(Low price, good quality, against women.)6你推销的产品是多少钱？(how much your product is selling?)（200-1000）7你一天能卖多少？(How much can you one day?)（600）在你的公司中你的销售业绩是怎么样？(In your companys sales performance was how you like?)（经理基本满意）(Manager is satisfied with me)你们有销售任务吗？(You have a sales job?)（Yes）8你可以向我现场推销你的产品吗？(You can sell your site to my product?)（yes）（要有语言能力说服他购买你的产品）9你如何吸引顾客到你的柜台？(How do you attract customers to your counter? )(主要利用广告和一些促销手段)（The main use of advertising and a number of promotions）10你如何拜访你的客户?( How do you call your customers?) 留下顾客的资料，便于为顾客更好的服务。（Customer files, leaving the customer information to facilitate better service to customers.）11你有什么优势让我聘用你?( What are the advantages you let me hire you?)12你是一个什么性格的人？（What character you are a person?）13你认为你适合这个职位吗？为什么？（Do you think you fit this position do? Why?）（是的，应为我有做这方面的经验并且我喜爱这份工作，我会怀有足够信心和努力工作的态度来为经后的工作）（Yes, should I have done this kind of experience and I love this job, I will cherish enough confidence and attitude to work hard to serve through the post）14.你有什么问题问我？(Do you have any questions ask me?)服装销售技巧(Clothing sales techniques)服装销售技巧1、推荐时要有信心，向顾客推荐服装时，营业员本身要有信心，才能让顾客对服装有信任感。(Their recommendations have confidence, to recommend to the clients clothes, the salesperson should have confidence in itself, in order for customers of clothing has a sense of trust.)2、适合于顾客的推荐。对顾客提示商品和进行说明时，应根据顾客的实际客观条件，推荐适合的服装。(Suitable for customers recommendation. Tips for customers and a description of goods should be based on customers actual objective conditions, recommend suitable clothing.)3、配合手势向顾客推荐。(Recommended to customers with the gesture.)4、配合商品的特征。每类服装有不同的特征，如功能、设计、品质等方面的特征，向顾客推荐服装时，要着重强调服装的不同特征。(With the product characteristics. Each type of clothing has different characteristics, such as functional, design, quality, features, etc., to recommend to the clients, when clothing is necessary to emphasize different characteristics of clothing.)5、把话题集中在商品上。向顾客推荐服装时，要想方设法把话题引到服装上，同时注意观察顾客对服装的反映，以便适时地促成销售。(The conversation focused on commodities. Recommended clothing to customers, they must find ways to put the topic onto a garment at the same time to observe the right clothes reflect the customer in order to promote sales in a timely manner.)6、准确地说出各类服装的优点。对顾客进行服装的说明与推荐时，要比较各类服装的不同，准确地说出各类服装的优点。(Precisely the advantages of all types of clothing. Customer for clothing description and recommendation, we should compare the different types of clothing, precisely the advantages of all types of clothing.)针对性服装销售技巧:(Targeted clothing sales techniques)对于服装的设计、功能、质量、价格等因素，要因人而宜，重点销售有下列原则：(For fashion design, function, quality, price and other factors, it is necessary for persons who wish to focus on selling any of the following principles. 1、从穿着时间When、穿着场合Where、穿着对象Who、穿着目的Why方面做好购买参谋，有利于销售成功。(From the wear of time When, wearing occasions, Where, dressed in an object Who, wearing the purpose in doing the buying staff Why is conducive to sales success.) 2、对顾客说明服装特性时，要做到语言简练清楚，内容易懂,服装商品最重要的特点要首先说出.( For their customers clothes feature, we should be concise and clear language, the content easy to understand, the most important feature of apparel goods should be the first to say.) 4、营业员把握流行的动态、了解时尚的先锋，要向顾客说明服装符合流行的趋势,服装店营业员应该：（To grasp the dynamics of popular salesperson to understand the fashion vanguard, to their customers in line with prevailing trends in clothing, clothing stores salesperson should:）1，熟悉自己店内的货品，能清醒的知道哪件衣服适合什么样的顾客.（Familiar with their store of goods, can awake to know what pieces of clothing suitable for what kind of customer） 2，掌握顾客心理，通过顾客进店时的穿着和进店后的浏览，判断出顾客想要什么样的衣服。（Master customer psychology, by the time customers into the store and into the store wearing a post-browsing, determine what customers want clothes.） 3，专业度的撑握；做到专业的建议和搭配，让顾客选到不仅自己满意，包括周围朋友都要满意的服装。（Professional degree grip stays; to do with professional advice and to allow the election to not only their own customers satisfaction, including satisfaction of clothing to be around friends） 4，多掌握与自己工作有关或与顾客群相对有关的知识和顾客聊天的时候能找到共同话题。（Multi-master with his work-related or with the customer base is relatively the knowledge and time to chat with customers able to find common topics.） 服装销售常用语言 （Clothing sales Common Language）要熟悉货品了解卖场，还要有礼貌。（To understand the stores are familiar with goods, but also polite.）先介绍产品特性(款式 颜色 材料)（First introduced the product characteristics (style color material)）在介绍产品卖点(用途 功能 促销)（In introducing the product a selling point (use features, promotions)产品给顾客带来的利益(要站在顾客的角度去想) 给顾客介绍产品当成帮朋友选。 有气质、 眼光好、皮肤白、衣服漂亮、头发等，都是可以用来赞美的，但一定要恰当适度，说到顾客心里去切忌夸张。（The benefits of products to customers (to stand in the customers perspective to think about) introduced the product to the customer as a friend to help the election.There temperament, good vision, skin white, beautiful clothes, hair, etc. can all be used to praise, but it must be appropriately modest when it comes to customer mind to avoid exaggeration.）销售和客户怎么搭讪（How sales and customer struck up a conversation）先自我介绍，说明你是哪个公司的，介绍你的产品能够给客户带来什么样的好处。我看你挺面熟的，是不是在那见过可以这么一说 ；您好请问你需要什么服务吗？本公司主要。 （The first self-introduction, indicating which company you are to introduce your products to give customers what kind of benefits.I see you quite familiar, is not seen in thatIt can be said that one; Hello, you need to ask what services? The company mainly. . . . . .）销售业务员的岗位职责（Sales clerks job responsibilities）1.认真贯彻执行公司销售管理规定和实施细则，努力提高自身推销业务水平。 2.积极完成规定或承诺的销售量指标，为客户提供主动、热情、满意、周到的服务。 3.负责与客户签订销售合同，督促合同正常如期履行。 4.对客户在销售和使用过程中出现的问题、须办理的手续，帮助或联系有关部门或单位妥善解决。 5.收集一线营销信息和用户意见，对公司营销策略、广告、售后服务、产品改进新产品开发等提出参考意见。 6.填写有关销售表格，提交销售分析和总结报告。 7.做到以公司利益为重，不索取回扣，馈赠钱物上交公司，遵守国家法律，不构成经济犯罪。 8.完成营销部长临时交办的其他任务。（. Conscientiously implement the companys sales management regulations and the implementation details, and strive to improve their own marketing professional level. 2. Positive or committed to complete the sales target, to provide customers with initiative, enthusiasm, satisfaction, and thoughtful service. 3. Is responsible for the signing of sales contracts with clients and s