质量英文缩写Quick_Reference.xls

ELEMENTAL DATA QUICK REFERENCE ELEMENTAL DATA ABBREVIATION ELEMENTAL DATA FULL NAME CDMCUSTOMER DELIVERIES MADE CDSCUSTOMER DELIVERIES SCHEDULED DOADEAD ON ARRIVAL UNITS ECENGINEERING COST FFUFIELD FAILURE UNITS R RREWORK AND REPAIR SCRAPSCRAP SDMSUPPLIER DELIVERIES MADE SDSSUPPLIER DELIVERIES SCHEDULED SPRSUPPLIER PARTS REJECTED SRESUPPLIER REASONABLE ESCAPES TSTOTAL SALES TSPRTOTAL SUPPLIED PARTS RECEIVED UPUNITS PRODUCED URUNITS REJECTED USUNITS SOLD WEWARRANTY EXPENSE STANDARD DEFINITION This is how many shipments Carrier made each month to customers promise dates This is the number of promised shipments to customers established each month The number of units failing within 30 days after installation regardless of their root cause for the current month only Expenses incurred each month making required changes to product designs that have previously been released for production but are not meeting the original or required specifications The number of units failing within 365 days after installation regardless of their root cause for the current month Includes those failures that also qualify as DOA failures The cost of labor and materials required to rework or repair nonconforming parts or units each month The cost of parts or materials that are deemed unusable in the manufacturing process each month This is a supplier s performance to the promised ship date This is the sum of all supplier shipments scheduled to a Carrier plant This is the sum of all defective supplier parts identified at a Carrier plant regardless of where they were found This is a measurement of the total number of supplier responsible quality incidents that occur each month Total sales is the total sales as shown each month for each site in the Hyperion accounting system This is the sum of all supplier parts received at a Carrier plant The total number of units attempted for the first time across all quality gates The total number of units rejected across all quality gates The total number of units sold for the current month only Warranty expense is defined as the actual spending not the P L provision for the Warranty Reserve to pay warranty claims during a given accounting period each month ELEMENTAL DATA QUICK REFERENCE TIME FRAME OF DATA TO ENTER INTO QMTS Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only Current month only ELEMENTAL DATA QUICK REFERENCE QUALITY METRIC QUICK REFERENCE QUALITY METRIC ABBREVIATION QUALITY METRIC FULL NAME STANDARD DEFINITION COPQ COST OF POOR QUALITY TOTAL COST This quality metric includes all of the costs experienced by an operating unit associated with poor quality COPQ COST OF POOR QUALITY AS A PERCENT OF SALES This quality metric includes all of the costs experienced by an operating unit associated with poor quality COPQ UNITCOST OF POOR QUALITY PER UNIT This quality metric includes all of the costs experienced by an operating unit associated with poor quality DOA DEAD ON ARRIVAL The number of units experiencing a failure within the first 30 days after installation normalized by the number of units sold DOA PPM FFR FIELD FAILURE RATE OR FIRST YEAR FAILURE RATE The number of units experiencing a failure within the first 365 days after installation FFR PPM FPYFIRST PASS YIELDFirst Pass Yield is defined as the number of units that successfully pass or are accepted through each quality gate without incident i e scrap rework etc each month OTDON TIME DELIVERThe factory s performance to the ship date that was promised to the customer each month SOTDSUPPLIER ON TIME DELIVERY Supplier On Time Delivery measures the supplier s performance to the promised ship date It is stated as a percent each month SPPMSUPPLIER PARTS REJECTED PER MILLION This metric effectively defines your supplier s first pass yield in the Carrier factory each month SRESUPPLIER REASONABLE ESCAPES This is a measurement of the total number of supplier responsible quality incidents that occur each month W SWARRANTY AS A PERCENT OF SALES W S is the warranty expense normalized by total sales for a site EQUATION TIME FRAME REPORTED CURRENT MONTH ONLY CURRENT MONTH ONLY CURRENT MONTH ONLY 3 MONTH ROLLING AVERAGE 3 MONTH ROLLING AVERAGE CURRENT MONTH ONLY CURRENT MONTH ONLY CURRENT MONTH ONLY 100 TS EW ER R SC R A P C O PQ C CEWER R SCRAPCOPQ U P EW ER R S C R A P C O P Q u n it C 100 UP UR 1 FPY 100 SDS SDM SOTD 100 CDS CDM OTD 100 1 2 3 mo US 1 2 3 mo DOA DOA 100 1 2 3 mo US 1 2 3 mo FFR FFR 000000