酒店术语中英文对照.doc

酒店术语 Hotel Terms酒水仓Beverage Store食品仓Food Store日用品仓General Store前厅部Front Office Department管家部Housekeeping Department洗衣房Laundry Room布草房Linen Room餐饮部Food & Beverage Department市场及销售部Marketing & Sales Department大堂吧Lobby Bar送餐部Room Service宴会中心Banquet Center会议厅Conference Hall管事部Steward Department娱乐部Entertainment Department夜总会Night Club桑拿Sauna健身中心Health Center美容美发中心Beauty & Barber Center保龄球室Bowling Ball工程部Engineering Department保安部Security Department员工食堂Staff Canteen医务室Clinic Room图书馆Library宴会厅Ballroom宴会厅下客处Banquet Dropoff宴会厨房Banquet Kitchen商务中心Business Center酒店入口Hotel Entry水疗馆SPA水疗套房SPA Suites接待处Reception行政楼层Executive Floor询问处Information Desk订房处Reservation Office总机房Operator / Telephone Room礼宾部Concierge车队Transportation大堂Lobby财务处Cashier后勤办公室Back Office员工通道 Staff Entrance前台办公室Front Office贵重物品室Safety Deposit行李房Luggage Room消防监控中心FCC & CCTV倒班宿舍Shift Dormitory打卡室Time Keeper收货部办公室Receiving Office粗加工间Butchery食品检验室Hygiene Lab员工娱乐室Staff Recreation Room污衣房Soiled Linen商务扩展Business Development会务部Conference and Banqueting饼房Bakery花房Flower Preparation垃圾房Garbage Room干库房Dry Goods Store高、低温冷库Refrigerators & Freezers管事部仓库Stewarding Store手推车清洗Trolley Wash消毒间Sanitizing Room瓶箱储存Bottle Bins Storage面包房Pastry Bakery变配电室Transformer冷冻机房Refrigeration Room锅炉房Boiler Room热交换站Heat Exchange生活水泵房Living Water Pump消防水泵房Fire Water Pump工程部办公室Engineering Office机电设备房Mechanical & Electrical Area酒店后勤区域总计Total BOH Area车位Parking地上车位Surface Parking地下车位Underground Parking消防控制室Fire Control Room标准间Standard Room大床间Double Room小酒吧Mini Bar音乐吧Music Bar美容中心Beauty Salon收银处Cashier”s中餐厅Chinese restaurant咖啡厅Coffee shop客房部Housekeeping Department洗衣部Laundry订房部Reservation人力资源部Human Resources Department培训部Training Department西餐厅Western restaurant行政办公室Executive Office会议室Conference room前台收银F/O cashier贵宾VIP票务处Ticket counter餐饮预订台F&B reservation desk健康中心Fitness center室内泳池Indoor swimming pool桌球室Snooker room美容美发中心The stylist/beauty salon总机话务员Operator餐饮部办公室F&B office牌艺室Card room财务部Financial Department市场营销部Sales Department等候名单Waiting list平均房价Average room rate请勿打扰Do Not Disturb包价服务Package订房不到No-show留言Message取消Cancellation无预订散客Walk-in叫醒服务Morning call投诉Complain超额预订Overbooking 维修房OOO=Out of Order失物招领Lost and found房间状态Room status登记入住Check in结帐离店Check out预订Reservation套房Suite国内直拨DDD=Domestic Direct Dial国际直拨IDD=International Direct Dial市话LDD=Local Direct Dial洗衣服务Laundry service菜单Menu公共区域PA=Public Area音控员DJ=Disk Jockey大堂副理AM=Assistant Manager总经理General Manager副总经理Deputy General Manager外方总经理Expatriate General Manager财务总监Finance Controller销售总监Director of Sales市场总监D