酒店 系统常见英文.doc

酒店系统常见英文account receivable (A/R)应收账；advance deposit预付订金；account payable (A/P)应付账；assigned room已分配房；available room可用房；back office后台；baggage行李；balance结算，余额；banquet room宴会厅；bellboy行李员；bill账单；booking预订；breakfast voucher早餐券；budget预算；business center (B.C) 商业中心；busy season旺季；cancel取消；captain order点菜单；certificate证件，证明；change 兑换，零钱；cashier收款员；check查对，支票；check in住宿登记；check out结账，退房；citizenship国籍，市民权；city call市内电话；city ledger街帐；claim索赔；comment备注；commission佣金；complimentary免费赠送的；concierge department礼宾部；confirm确认；connecting room连通房；counter前台；credit card信用卡；credit limit信用限额；CRS中央预订系统；currency conversion外币兑换；delay C/O延迟离店；deluxe豪华间；deluxe suite豪华套房；departure time离开时间；deposit定金，寄托；dining-room餐厅；direct dial phone直拨电话；discount折扣；room discrepancies房态差异；room service客房送餐；domestic direct dialing (DDD) 国内直拨电话；double room双人房；dry-cleaned干洗的；due out到期；entertainment招待；entry visa入境签证；family suite家庭套房；financial statements财务报表；flight number航班号；floor楼层；folio客人主单，帐单，帐户；food and beverage department (F&B)餐饮部；foreign guest外宾；forecasting rate预计房价；front office department (F.O)前厅部；front desk前台；general ledger (G/L)总账；go through核对；group key envelopes团队钥匙袋；group master团队主单；group reservation团体订房；guest history客人历史；guest room客房；high season旺季；hotel channel酒店频道；hotel coupon酒店餐券；hotel voucher酒店收据；house phone call饭店内线；house use饭店自用；housekeeping (H.K)客房部；housemaid客房服务员；identification身份证，证件；in house guest在住客人；income auditor收入审核员；information问讯处，信息；internal call内线电话；international direct dialing (IDD) 国际直拨电话；inventory control仓库管理，库存管理；invoice发票；journal account流水账；laundry form洗衣单；laundry service洗衣服务；leave a message留言；lobby大堂；local dialing市内电话；local tour本地旅行团；log日志；long-distance call长途电话；long staying room长包房；lost property form财物遗失单；luggage tag行李牌；mailing labels邮寄标签；maintenance维护；manual transfer手工转帐；menu菜单；menu item菜单项；message消息，口信；mini bar客房小酒吧；morning call叫早服务；morning report夜审晨报，饭店日报表；multiple rooms link联房；nationality国籍，国家，民族性；native place籍贯；night audit夜间审计；no show应到未到客人；occupant住客；occupied room占用房；operator总机，接线员；optimum service最佳服务；origin客源；out of inventory (OOI)非统计房；out of order (OOO)维修房；package套餐服务，成套服务；passport护照；passport number护照号码；password口令；pay in cash付现金；pay the bill结账；pay with credit card用信用卡付账；peak season旺季；permanent folio永久帐户；permission权限；personal cheque私人支票；pickup预留，分配；point of entry入境地；preferential优惠；presidential suite总统套房；price价格；privacy保密性；profession职业；query查询；rebate打折，部分退款；receipt收据；receive接待，接收；receive the payments收费；red-carpet隆重接待，贵宾礼遇；refundable可退款的；registration登记；registration card登记卡；registration desk登记处；remark备注；rentable room可售房；report form报表；reservation预订；reservation chart预订表；reservation clerk受理预约的职员；restaurant饭店，餐厅；restroom洗手间；revenue收益，总收入；rollaway活动床铺；room bill房间账单；room charge房费；room clerk客房管理员；room key钥匙；room number房间号码；room rate房价；room status房态；sales department销售部；schedule时间表，计划；security安全，保安；service charge服务费；settle complaints解决投诉；settlement结算；share room分租房；single room单人房；skipper逃账者；slack/off-season淡季；spare room剩余房间；special rate优惠价；standard room标准房；starch给(衣服等)上浆；statement heading报表头；statistics统计；suite套房；surcharge附加费；uperior高级的；tariff房价表；the Cashiers Desk收银处；tip小费；transit passenger过境旅客；transaction交易，帐目；travel agency旅行社；travelers chec