中英文管理评审程序.doc

Procedure 程序 Issue 版本：1TITLE：Management Review 標題： 管理评审DOC No. Rev文件編號： FQP-MGR01 版次：APages: 5 of 5Revision History更改记录Issue版本Page#页码Rev版次CHANGE更改內容WRITTEN BY编写DATE日期Review and Approval審查和批准Review x x x x x x x Signature / DateQS Officer:_Senior QC Sup:_QE Sup: _QA Mgr&MR:_Program Director： _Senior ME Mgr:_Facility Mgr: _Facility Engineering Mgr:_ Review x x x x x x x x x Signature / Date1st process Mgr:_2nd Process Mgr:_PPC Mgr: _Purchasing Mgr:_Store Mgr:_HR Mgr: _ADM Mgr:_MIS Mgr:_Tooling Repair & Maintenance Mgr:_APP x Signature / DatePlant. Manager:_Checked by DCC / Date: 文控審核/日期:Effective date Expiry date 文件生效日期：_ 文件失效日期：_1.0 目的 Purpose: 建立一份程序以将管理评审的过程及主要议程文件化，评估可改善的空间，确保持续的、稳定的、充分的和有效的伟创力质量和环境管理系统。To establish a procedure to document the process and primary agenda of issues in the Management Review, to evaluate and assess the opportunities for improvement, to ensure continuing suitability, adequacy and effectiveness of Flextronics QMS and EMS.2.0 範圍 Scope: 适用于质量和Green Partner管理体系所有部分. Apply to the entire sections of quality and Green Partner management system. 3.0 定义Definitions:3.1 管理評審management review：由最高管理者就方針和目標，對質量和环境體系的現狀和适應性進行正式的評價。.Formal evaluation by top management of the status and adequacy of the quality and environment system in relation to quality and environment policy and objectives.3.2 QMS：品质管理系统Quality Management System。3.3 GP: Green Partner 管理体系 Green Partner Management System3.4 QS：品质系统办公室Quality System Office. 4.0 职责Responsibility:4.1 最高管理者召开质量管理审查会议，并对会议中各项目做出决定。The top management should call in the Quality Management Review, and do some decision.4.2 相关部门经理/主管应出席管理审查会议，并汇报各负责项目的工作情况及对其他事宜提出意见及建议。The relevant department manager/supervisor should attend the Management Review, report to the management and give some suggestions and advises.5.0 程序 Procedure:5.1 由厂长或授權代表主持管理評審會議。方針、目標只能由厂长主持評審。Plant Manager or his authorized representative chair Management Review Meeting. Only Plant Manager can hold the review to policy and objects.5.2 出席人员Attendance: 厂长质量或环境管理者代表有关部門经理/主管有關事項特約人員。Plant manager, Quality or Environment Management Representative, the relevant department manager/supervisor, and relevant appointment persons.5.3 管理評審周期 Period：管理評審每年至少須實行一次，當出現特殊情況時，由厂长批准，可臨時追加管理评审会议。Management Review performed at least once per year. A provisional management review meeting can be executed out of a special situation with plant managers approval.5.4 管理評審准备 Preparations:5.4.1 由QS部门就各管理人員对品質和Green Partner管理系统有關提議和此文件要求的审查输入編寫“管理評審計劃” ,安排評審具體時間; “管理評審計劃”經厂长或其授權代表批准, QS部门需確保管理評審的有關信息及時傳遞給參會人員。 According to the related suggestions on quality management system, Green Partner management system, and the review input requirements as specified by this procedure, QS Office initiates a “Management Review Plan”and the schedule for the review, it shall be approved by Plant Manager or his authorized representative. QS Office must inform the meeting attendees of all review information in time.5.4.2 要求参会的人员就发布的“管理评审计划”的议程进行资料收集、统计，以便会中呈报和提供改进建议。It is required for the attendance to collect the necessary data against the agenda specified in the released “Management Review Plan” in order to make report or provide the improvement suggestions in the meeting.5.5 评审输入內容Review input (content):评审输入內应包括以下方面的信息,但不限于以下各項: Reviewing the quality system, Following information are considered as review input but not limited to:5.5.1 质量方針和GP环境方针是否適用；If the quality policy and GP Environment Policy are appropriate. 5.5.2 質量目標、指标达成情况及更新的建议(仅实用于质量体系)；Whether the quality objective and target been reached and provide the suggestions on updating quality target. (only applicable for quality system)5.5.3 本年度審核结果（包括内审、第二、第三方审核等），發現的問題是否都得到糾正；What is the conclusion of this years quality audit (including internal audit, 2nd partys & 3rd partys audit, and if the discovered problems have been solved.5.5.4 顾客反馈，包括来自顾客的意见、投诉、退货以及对顾客满意程度的测量分析。Customer feedback information including customers complaints and the handling results, customers reject product and customers satisfaction measurement results.5.5.5 过程运作的业绩和产品的符合性，如：生产周期、生产效率、经营效益、质量成本、制程能力、开机率、产品外观、尺寸、特性的符合性及CPK指数等(仅实用于质量体系)；Process operational performance and product conformity such as production cycle, production efficiency, business profit, quality cost, process capability, machine using rate, the conformity of product cosmetic, dimension and characteristics and CPK control etc.( only applicable for quality system)5.5.6 上次管理評審跟进情况；The follow-up result of the last management review.5.5.7 在质量管理体系和GP管理体系运作过程中，糾正和預防措施的状况及有效性评价；The status and effectiveness assessment of corrective and preventive actions during implementing quality management system, and GP management system.5.5.8 新的或修改的法规要求；New or revised regulatory requirements.5.5.9 各方面改进的建议；Recommendations for improving all aspects.5.5.10 對質量體系隨著技術質量概念市場戰略和社會要求或環境條件的變化而進行更新的考慮；Considerations for updating the quality management system in relation to changes brought by new technologies, quality concepts, market strategies, social requirements or environment conditions.5.5.11 GP目标、指标、管理方案的进展和持续改进。以及改变生产规模、作业流程、环境及法律法规而带来的环境控制物质管理体系的变更。The accomplishment status and its continual improvement of GP Environment objective, target, and environment program, and change of management system of various environmental regulated substances caused by production scope, procedure and environment laws varying.5.5.12 各部门对自身资源需求的检讨. Review from each dept on the requirement of the resource for itself.5.5.13 體系是否符合ISO9001, ISO13485和GP标准，體系是否有效；If quality and GP management system , satisfy ISO9001, ISO13485 and GP standard and they are effective.5.6 评审输出(结果) Review output(result)管理评审的输出需包括以下方面有关的任何决定的措施：Any decided action regarding the following aspects should be considered as review output:a) 质量管理体系和GP管理体系及其过程有效性的改进；Improvement on effectiveness of quality management system and GP management system;b) 与顾客要求有关的产品或其生产工艺的改进；Improvement on the product or its production techniques which associated with the customers requirements; c) 资源需求。Resources requirements.5.7 由QS部门根據評審會議結論和建議，編寫 “管理評審報告”， 會后以電腦网絡發布至參會人員，同時呈書面的 “管理評 審報告”予厂长批准，若審批者對報告內容有修改，QS部门根据修改后的報告作相應修改，再以電腦网絡發布給參會人員。On the meeting conclusion and suggestions, QS Office initiates a “Management Review Report” and informs the meeting attendees via e-mail. One copy is passed to the plant manager for approval. If the approver has any disagreement on it, QS Office makes responding change on it and informs the attendees again via e-mail. 5.8 评审结果的任何决定和措施由相关部门执行，如需要采取糾正和預防措施,由各部門和各科負責人按FQP-CAR01糾正和 預 防措 施控制程序執行,由QS部门監督執行，并每月組織跟蹤及更新_年度管理评审输出及有关任何决定的措施及其跟进一览表(QF-QA-039)。Any resolution and action of the review result is performed by the relevant dept, if corrective and preventive action is required, the related de