保安部Sec-JD.doc

苏州香山国际大酒店Xiangshan International Hotel岗 位 职 责 描 述Job DescriptionSECURITYDEPARTMENT保安部Job Description岗 位 职 责 描 述目 录01：保安部经理 Security Manager-Sec-00102：保安部主管 Security Supervisor-Sec-00203：保安部领班 Security Captain-Sec-00304：消防中控员 Fire Control Room Staff-Sec-00405：大厅保安员Security In The Hall-Sec-00506：正门保安员 Main Entrance Security-Sec-00607：停车场保安员Security Guard Of Car Park-Sec-00708：员工通道保安员Staff Channel Security-Sec-00809：外围巡视保安员 Outlying Inspection Security Guards-Sec-009职位Position : 保安部经理/ Security Manager级别 Grade ： A部门Department ：保安部/ Security 汇报至Report To ：总经理/ General Manager工作编号Job Code：Sec-001执行日期Valid Date：2010年10月批准Approved By： 部门经理/总监Dept. Head 总经理/副总GM/DGM 直接主管下属Direct Supervisors：保安部主管/ Security Supervisor 任职条件Criteria：l 热爱本职工作，富有献身精神，工作责任心强。 Loving his job, Dedication, Work a strong sense of responsibilityl 熟悉宪法、刑法、消防法、民法，外国人管理条例、治安管理处罚条例等有关法律条文和有关法规；熟悉旅游企业安全、保卫、保密、侦破等有关知识；懂得消防业务，了解各种消防设备、器材的原理、性能和使用方法，了解财务管理基本知识。l Familiar with the Constitution, the Criminal Code, Fire Code, Civil Code, foreigners Management Ordinance, The security administration punishment and other relevant laws and provisions of relevant legislation; familiar with tourism enterprises safety, security, confidentiality, The detection of such knowledge; know how the fire business, understanding of fire-fighting equipment, equipment principle, performance and the use of methods, understand basic knowledge of financial management. l 有一定组织能力；有较强的理解判断力；具有较强处理突发事件能力；有一定的语言文字表达能力；能用英语同客人就有关问题进行一般对话。Organizational ability; understanding of judgment; With a strong ability to handle unexpected events; language ability; English can be used with the guests on issues related to the general dialogue.l 具有大专以上学历。With a college education or higher.l 身体健康，精力充沛，毅力坚强，能连续工作。 Health, energy, perseverance firm will work continuously职责范围Job Scope：l 协助上级领导制定计划，传达指示，负责领导和组织酒店区域内的安保及消防工作。保证客人及酒店员工的人身及财产安全。积极配合公安机关调查各种违法活动和侦破各类案件，充分发挥安全工作在酒店整体工作中的重要职能作用。负责计划、训练、指导，并参加所有消防工作，避免危及酒店财产、员工、客户安全的所有火灾，保证各项消防措施的贯彻执行。To help draw up plans to relay instructions for leading hotels and regional organizations within the security and fire work. Guarantee that the hotel staff and guests the personal and property safety. Actively cooperate with the investigation by the public securityorgans in various illegal activities and the detection of cases, give full play to safety work in the hotel the whole work of the important functions. Responsible for the project, training, guidance, and participate in all of the fire service, to avoid jeopardizing the hotel property, employees, customers of the safety of all fires, guarantee that all the fire safety measures are implemented. 主要负责区域Key Areas：l 负责保安部的全面工作，其工作对总经理负责。Responsible for the security of the overall work, the vice president in charge of workl 负责本部门内的人员调配，岗位机构设置和本部门内的选拔、聘用、奖惩、辞退等管理工作。 In charge of the departments within the deployment status of the institutions and departments within the selection, recruitment, incentives, such as the dismissal of management. 工作任务Job Tasks：l 制定各岗位的工作流程和工作细则为保安部更好的完成各项工作定制标准。The status of the development work flow and work rules for the better security of the complete customization work standards.l 带领保安部全体员工定期进行消防及针对各种突发情况的演练，保证保安员能随时出动。Lead all the staff of the Ministry of Security to conduct regular fire and emergency response to a variety of drills to ensure that security staff can readily dispatchedl 贯彻执行国务院颁发的新消防条例，协助组织实施消防安全委员会下达的各项指令性工作。Implement the State Council issued the new Regulations of Fire to help organize the implementation of the Fire Safety Commission issued the mandatory work.l 在发生火情的情况下，迅速赶到现场，协助总指挥工作。 In the event of a fire, rushed to the scene to assist in the work chiefl 组织安排定期防火演习，协助组织酒店所有员工学习消防常识和进行消防训练。Organization of regular fire drills, assisting in the organization of the hotel fire all the staff knowledge and learning of fire trainingl 定期与工程维修联系，对公司内部的消防器材进行检查，提出维修、更换意见；发现或预见不正常的情况，应及时向上级报告；Regular maintenance associated with the project, the companys fire-fighting equipment for inspection, repair and replacement; found abnormal or unforeseen circumstances, in time report to higher authorities mannerl 负责保安员的业务知识和上岗技能培训，使保安员业务知识、自身素质、协调能力、整体形象不断得到提高；Security guards responsible for the knowledge and skills training posts, security guards professional knowledge, and their quality, coordination, overall image has been enhancedl 贯彻执行安全保卫工作的方针，政策和有关法律、法规、建立并健全各项安全保卫制度，督促和检查各项安全制度的执行落实情况。Implementing security measures to protect the principles, policies and relevant laws and regulations, establish and improve the security system, supervise and check the Implementation of the security system is implemented.根据“预防为主”的安全保卫工作方针，在酒店内开展以四防（防火、防盗、防爆、防治安伤害l 事故）为中心的安全教育和法制教育。According to the prevention first approach to security in a hotel within a four defense (fire, burglar alarms, explosion, An injury accident prevention) for the safety and education in the legal system.l 加强内部治安保卫管理，及时掌握酒店内部人员的思想动态及人员变动趋势，建立健全内部治安管理规章制度，建立员工保卫制度，建立员工档案，排查一切不利于安全的因素。Strengthen internal public security management, timely hotel staff internal ideological and personnel changes in the trend, establish a sound internal security management regulations, the establishment of staff to defend the system, the establishment of the staff files, All the investigation is not conducive to safety. l 贯彻“谁主管、谁负责”的原则，落实安全责任制，协助各部门把安全职责列入各部门管理工作当中。Implement the whos in charge and who is responsible principle，the implementation of safety responsibility system, assist departments to put security responsibilities include management of the departments work.l 以酒店要害部位为重点，加强安全管理，严密防范措施，加强巡视和各区域的安全控制工作，预防和控制各类案件的发生，定期组织安全检查，查找不安全因素，及时发现漏洞，提出合理化整改意见并制定出相应的措施。Hotel key position to focus on strengthening security management, strict precautions measures to strengthen inspections and the regional security control work prevention and control of all types of cases, regular safety inspections and look for the factors of insecurity and vulnerability discovered in a timely manner, rationalizing opinions on reform and formulate corresponding measures.l 贯彻“预防为主，防消结合”的方针，在公寓防火委员会的领导下，完善公寓防火系统，制定防火规章制度，消防计划，履行消防监督检查职能，组织义务消防队，防范火灾的发生。Implement the prevention first and combining prevention According to the principle of fire in the apartment under the leadership of the Committee, perfect apartment fire protection systems, Fire regulations formulated, fire, fire perform supervision and inspection functions, organization obligations fire brigade to prevent fires from happeningl 调查酒店内发生的治安事故和有关安全方面的投诉，并提出处理意见。Survey of hotel security incidents and security-related complaints and give its views on dealing with. l 定期向消防安全委员会汇报工作并与消防大队保持良好关系。Regularly to the Commission on Fire Safety work with the fire brigade to maintain good relations.l 配合公安机关，国家安全机关以及其他执法机关对违法犯罪行为，进行调查取证的工作。Coordination with the public security organs, and national security organs and other law enforcement agencies on criminal acts and conduct investigation and evidence collection work.l 对酒店治安保卫、消防等不够严密和完善的方面，有权向总经理建议，使其逐步完善。Hotel security and fire are not strict and perfect, the right to the general manager, it gradually improved.职位Position : 保安主管/Security Supervisor级别 Grade ： C部门Department ：保安部/ Security 汇报至Report To ：保安经理/Security Manager工作编号Job Code：Sec-002执行日期Valid Date：2010年10月批准Approved By： 部门经理/总监Dept. Head 总经理/副总GM/DGM 直接主管下属Direct Supervisors：保安部领班/Security Captain 任职条件Criteria：l 热爱本职工作，能吃苦耐劳，富有献身精神，工作责任心强。l Deeply loves the official duty work, can bear hardships and stand hardworking, richly devotes the spirit, the work sense of responsibility strong.l 熟悉安全保卫工作的有关知识、消防知识，了解国家有关酒店安全工作的政策和法规，懂得治安管理处罚条例。l The familiar safety and security work related knowledge, the fire knowledge, understood the national related hotel trouble-free security policy and the laws and regulations, understand the public security management punishment rule.l 有较强的理解能力，有一定沟通能技巧，有较好文字表达能力，有较高的业务水平，有一定英语会话能力。Has the stronger understanding ability, has the certain communication to be able the skill, has the better writing expression ability, has the higher vocational level, has the certain English speaking ability.l 具有高中毕业以上学历或同等文化程度。l Above has the high school to graduate the school record or the same level years of schooling.l 身体健康，精力充沛，毅力坚强，能连续工作。l Health, energetic, the will is strong, can the continuous working.职责范围Job Scope：l 主持保安部各班日常工作，协助保安部经理完成酒店保卫工作、消防工作，防止各类事故、突发事件的发生，保护住店宾客和酒店员工的人身、财产安全。l The management Security various class of routine work, assists Security manager to complete the hotel security work, the fire work, prevented each kind of accident, arise suddenly the event the occurrence, protecting lodging guests and hotel staff person, and property safety.主要负责区域Key Areas：l 保安部的正常运转。l Is responsible Security normal work.l 有权对酒店内的可疑人员进行询问，有权对有可能危及酒店安全的物资进行检查。l Is authorized to the hotel in the suspicious personnel carries on the inquiry, is authorized to has the possibility to endanger the hotel security the commodity to carry on the inspection.l 有权对发生在酒店内的事故和事件进行调查。 l Is authorized to occurs carries on the investigation in the hotel accident and the event. 工作任务Job Tasks：l 协助保安部经理协助酒店经营者制定、实施和管理本酒店的安全计划。根据实施中所发现的问题或各种变化的因素，向酒店管理层提出修改或完善有关酒店安全的政策、程序等方面的建议。在得到酒店经营者认可后，负责对酒店安全计划的修订。Assistance Security manager assists the hotel operator to formulate to implement and manages this hotel the safe plan. According to implements the question or each kind of change factor which discovered, proposes the revision or consummation related hotel policies and procedures and so on security policy, procedure to the hotel management level suggestion. After obtains the hotel operator to approve, is responsible to the hotel safe plan revision. l 协助保安部经理指导并协助酒店内各部门的安全工作，使安全工作与各工作部门及各工作岗位的职责、任务有机地结合起来，从而在整体上保证酒店安全计划的实施。l Assistance Security manager instructs and assists in the hotel various departments trouble-free service, causes the trouble-free service with each work depart safe plan in the whole the implementation and each work post responsibility the duty organically unifies, thus guarantees the hotel.l 做好酒店内安全警卫工作，排除各类事故隐患、不安全因素。l Completes in the hotel the security guard to work, remove each kind of accident hidden danger, not the safety factor. l 组织安排部门员工的日常工作，并督促其做好各自的本职工作，经常检查其工作状态、工作质量。l The organization arranges the department staffs routine work, and supervises it to complete respective official duty work, frequently inspects its active status, the work quality.l 做好部门员工的教育和培训工作，提高其业务水平及专业技能，使其有良好的安全意识和熟练处理各类突发事件的能力。l Completes the department staffs education and the training work raises its vocational level and the specialized skill, causes it to have the good safe consciousness and skilled to process each kind arise suddenly the event the ability. l 协助人事行政部做好酒店新进员工的入职培训工作，并经常对各部门员工进行安全、消防培训，不仅使每位员工了解并掌握与各自工作岗位有关的安全工作程序与技术，还要使全体员工都懂得如何应付可能出现的紧急事故。如火灾、停电等，明了在当时当地自己应起的作用及应采取的措施，并学会使用各种安全设备的方法及技术.l The assistance human resources department completed the hotel recently the staff to enter the duty training work, and frequently carried on the security, fire training to various departments staff, not only caused each staff to understand and to grasp with respective work post related trouble-free service procedure and the technology, but also had to cause all staffs all to understand how dealt with the urgent accident which possibly appeared. The measure in locality which if the fire 、the power cut and so on, were bright which should play at that time the role and should adopt, and the academic society used each kind of safety equipment the method and the technology. l 协助保安部经理定期或经常的检查酒店的各种安全设施设备，管理好监控中心内设备设施的维护保养工作，保证其始终处于良好的使用状态。l Assistance Security manager regular or frequent inspection hotel each kind of safety equipment、manages in the good monitoring center the equipment facility maintenance, guaranteed it throughout is at the good running condition.l 协助保安部经理处理酒店各类突发事故。l Assistance Security manager processes hotel each kind arise suddenly the accident l 执行日常的安全任务，对酒店的前台各部位、工作区域及外围地区进行巡逻及保持监视。发现有不安全情况，及时向有关部门通报联系，以求解决。同时协助安全部经理负责调查和处理客人及职工报告的各种涉及安全问题的事件。Carries out the daily security task, to the hotel onstage various spots, the working space and the outlying zone carries on the patroland the maintenance surveillance. The discovery does not have the security situation, promptly notifies the relation to the department concerned、 solves in order to. Simultaneously assists safety department manager to be responsible to investigate and processes each kind which the visitor and the staff reported to involve the security problem the event.l 做好外来施工单位和“四工”人员的管理工作。l Completes the external construction and four labor personnels supervisory work.l 做好部门日常工作的记录和存档。l Completes the department routine work the recording and the archive.l 完成上级交给的其他工作指示。l Completes other work instructions which the higher authority gives.职位Position : 保安部领班/Security Captain级别 Grade ： C部门Department ：保安部/ Security 汇报至Report To ：保安主管/Security Supervisor工作编号Job Code：Sec-003执行日期Valid Date：2010年10月批准Approved By： 部门经理/总监Dept. Head 总经理/副总GM/DGM 直接主管下属Direct Supervisors：保安部员工/Security Staff 任职条件Criteria：l 热爱本职工作，能吃苦耐劳，有较强责任心与事业心。l Deeply loves the official duty work, can bear hardships and stand hard-work, has a stronger sense of responsibility and the dedication to work.l 熟悉旅游企业安全、保卫、保密、侦破等有关知识；懂得消防业务，了解各种消防设备、器材的原理、性能和使用方法。l The familiar traveling enterprise security, the security, the security, solves and so on the related knowledge; Understood the fire service, understands each kind of fire fighting equipment, the equipment principle, the performance and the application method.l 有一定组织能力和理解判断力，有一定的语言文字表达能力。l Has the certain organization ability and the understanding judgment has the certain language and writing expression ability.l 具有高中以上学历或同等文化程度。l Has above the high school the school record or the same level years of schooling.l 身体健康，精力充沛，能连续工作。l Health, energetic, can the continuous working. 职责范围Job Scope：l 主持保安部各班日常工作，协助保安部主管完成酒店保卫工作，防止各类事故、突发事件的发生，保护住店宾客和酒店员工的人身、财产安全，为客人提供安全舒适的居住环境。l The management Security various class of routine work, assists Security to boil the manager to complete the hotel security work prevented each kind of accident, arise suddenly the event the occurrence, protects stays at an inn the guest and the hotel staffs person, the property safety, provides the safe comfortable environment for the visitor.主要负责区域Key Areas：l 组织安排部门员工的日常工作，并督促其做好各自的本职工作，保证员工的工作状态、工作质量。l The organization arranges the department staffs routine work, and supervises it to complete respective official duty work, guarantee staffs active status, the work quality. 工作任务Job Tasks：l 主持召开班务会议，准确传达上级工作安排和决策指令,带领全班人员做好安全保卫工作。l The management convention class service conference, accurately transmits the higher authority to work the arrangement and the policy-making instruction, leads the entire class personnel to complete the safety and security work.l 负责对日常班务的处理，负责检查纠正本班人员执勤中的违规行为。l The management convention class service conference, accurately transmits the higher authority to work the arrangement and the policy-making instruction, leads the entire class personnel to complete the safety and security work.l 负责本班人员考勤，考核工作，对不称职者交上级主管领导处理。l The management convention class service conference, accurately transmits the higher authority to work the arrangement and the policy-making instruction, leads the entire class personnel to complete the safety and security work.l 负责对本班人员的岗位培训和训练及相关记录的整理。l Is responsible to this class of personnels on-the-job training and the training and the correlation recording reorganization.l 熟悉各岗位职责和任务，掌握本辖区治安工作规律和特点。l The familiar various posts responsibility and the duty, grasp this area of jurisdiction public security working rule and the characteristic. l 负责协调本班人员与其他班人员的关系，搞好团结。l The familiar various posts responsibility and the duty, grasp this area of jurisdiction public security working rule and the characteristic. l 督促指导本班人员的日常工作，并对因管理不力造成的本班人员工作失误及重大责任事故承担连带责任。l The supervision instructs this class of personnels routine work, and to because manages this colleague work fault and the significant accident caused by negligence which the strength does not create under takes the joint and several liability. l 带领本班人员积极主动地完成各项工作任务。l Leads this class of personnel to be positive completes each work task on own initiativel 了解全班人员的思想状况，关心组员及时做好思想工作。l Understood entire class personnels thought condition, nice group promptly completes the ideological work. l 带领全班人员认真贯彻条例，条令和各项规定制度，维护内部秩序。Leads the entire class personnel earnestly to implement the rule, the regulations