酒店客房常用词汇短语

一 常用词汇（一） 中餐餐具用品筷子 Chopsticks 古典杯Old Fashion Glass筷架 Chopsticks Rack 烈性酒杯Mao tai Glass筷套 Chopsticks Bag 鸡尾酒杯 Cocktail Glass调味碟 Soy Sauce Dish 冰桶 Ice Bucker汤碗 Soup Bowl 酒蓝 Wine Basket汤勺 Soup Spoon 酒精炉Chafing Dish骨碟 Plate 水果叉 Fruit Fork茶杯 Tea cup 托盘 Service Tray茶垫碟Tea Saucer 手推车 Service Trolley洗手盅 Finger Bowl 工作台 Sideboard烟灰缸 Ash Tray 保温盖Plate Cover花瓶 Vase 毛巾保温箱 Towel Warmer餐巾环 Napkin Ring 茶具 Tea Set牙签Toothpick 咖啡具 Coffee Set台布 Table Cloth 银器 Silver Ware餐巾 Napkin 玻璃器皿 Glass Set餐巾纸Paper Napkin 服务叉Service Fork小毛巾 Hot Towel 服务勺Service Spoon菜单 Menu 烛台 Candlestick餐椅 Chair 桌裙Table Skirt水杯 Water Glass 垫布 Silent Cloth啤酒杯 Beer mug 热水瓶 Thermos葡萄酒杯 Wine glass 蒸笼 Bamboo Steamer白兰地杯 Brandy glass 席次卡 Place Card（二） 中餐常见原料 猪肉 Pork 凤尾鱼 Long Tail Anchovy ntvi 牛肉 Beef 石斑鱼 Roach rut羊肉 Mutton 墨鱼 Ink Fish肉丁 Diced meat daisd 鲨鱼 Shark肉片 Sliced meat slaisd 鲸鱼 Whale肉丝 Shred red meat 甲鱼 Turtle肉馅 Meat filing 比目鱼 Flat Fish排骨 Spare ribrib choptp 章鱼 Octopus ktps肉末 Mincedminsd Meat 莼菜 Water Shield i:ld舌头 Tongue t 发菜 Black Mossmos乳猪 sucking pig 泡菜pickle pikl香肠 Sausage 芥末 Shepherds epd Purse公鸡 Cock 花菜 Cauliflower kliflau母鸡 Hen 芦笋 Asparagus sprs鸡脯 Chicken Breast brest 芹菜 Celery selri鸡胗 Gizzard izd 菠菜 Spinach spinid烤鸭Beijing Duck 苦瓜 Bitter bit Gourd ud鹅 Goose u:s 辣椒 Hot Pepper野鸭 Wild Duck 菜心 Cabbage Heart鸭掌 Duck Web 刀豆 French Bean鹌鹑 Quail kweil 黄瓜 Cucumber禾花雀 Rice Bird 西红柿 Tomato乳鸽 Pigeon pidin 冬瓜 Winter Melon野味 Game 苋菜 Amaranth mrn野兔 Hare h 萝卜 Turnip t:nip家兔 Rabbit 茄子 Egg-plant鸭蛋 Duck Egg 莴笋Lettuceletis鸽蛋 Pigeon Egg 大蒜Garlic:lik蛋黄Egg Yolk juk 竹笋 Bamboo Shoot蛋白 Egg White 香菜 Parsley p:sli鲜蛋 Fresh Egg 大白菜Chinese Cabbage咸蛋 Salted Egg 卷心菜 Cabbage松花蛋 Lime-preserved Egg laim priz:v 胡萝卜 Carrot大虾 Prawns pr:n 百合 Lily Root Artichoke :tituk 小虾 Shrimp rimp 红豆 Red Bean龙虾 Lobster lbst 豇豆 String Bean stri淡水小龙虾 Crayfish krei-fi 绿豆芽 Green Bean Sprouts spraut鲤鱼 Crap krp 黄豆芽Soybean Sprouts鲫鱼 Black Crap 豆腐 Bean Curd鳜鱼 Mandarin Fish mndrin 豌豆 Pea黄鱼 Yellow Fish 蚕豆Broad Bean鲈鱼 Perch p:t 藕 Lotus Root luts青鱼 Herring heri 土豆 Potato咸鱼 Salted Fish 蘑菇 Mushroom mrum鱼子 Hard Roe ru 木耳 Fungus fs鱼翅 Sharks Fin 脱水蔬菜Dried Vegetable鱼骨 Fish Bone 中国酱油Soya Saucesi海蟹 Sea Crab krb 虾酱 Shrimp Sauce河蟹 River Crab 醋Vinegarvini海米Dried Shrimps 香醋 Aromatic Vinegar rumtik湖米 Dried Clams 红醋Red Vinegar虾干Dried Prawns 白醋White Vinegar牡蛎 Oyster ist 红辣椒 Chilli tili蟹黄 Crab Roe 番茄酱 Ketchup ketp蛤、蛏 Clam 植物油 Vegetable Oil干贝 Scallop Meat sklp 桂皮 Cinnamon sinmn燕窝 Birds Nest 味精 Gourmet Powder umeit 田鸡 Frog 丁香 Clove kluv海带 Kelp kelp 芥末 Mustard mstd海螺 Sea Conch kk,knt 青葱 Spring Onion njn带鱼 Hair Tail Fish 生姜 Ginger dind鳝鱼，鳗鱼 Eel 淀粉 Starch st:t花鲢鱼 Big Head 发酵粉 Baking Powder白鱼 White Fish 冰糖Rock Sugar银鱼 White Bait beit 红糖 Brown Sugar鲳鱼 Butterfish 糖浆Syrupsirp鱿鱼 Squid skwid 糖精Syrup鳕鱼 Cod kd 蜂蜜 Honey 鳟鱼 Trout traut 黑胡椒粉Black Pepper pep海参 Sea Slug, Sea Cucumber 香叶Bay Leave海蜇Sea Blubber, blb Jelly deli Fish（三） 中餐厅常用酒水 中国白酒Spirit 红茶 Red Tea茅台酒 Mao Tai 花茶 Jasmine Tea dsmin黄酒 Yellow Wine 砖茶 Brick Tea brik绍兴酒Shao Xing Wine 柠檬茶 Lemon Tea江米酒 Glutinous Rice Wine 乌龙茶 Wulong Tealu:tins清酒 Sake 浓茶 Strong Tea白干酒 Samshu smsju: 淡茶 Light Tea啤酒 Beer 龙井茶 Longjing Tea淡色啤酒Aleeil 咖啡 Coffee黑啤酒 Stout staut 速溶咖啡 Instant Coffee instnt生啤酒 Drought Beer draut 可可 Cocoa kuku酒精标准强度 Proof pru:f 酸奶 Yogurt jt红葡萄酒 Red Wine 冰激凌Ice Cream白葡萄酒 White Wine 矿泉水 Mineral Water minrl香槟酒 Champagne mpein 苏打水 Soda Water sud葡萄汽酒 Sparking Wine 汽水 Aerated Water eireitsp:ki玫瑰葡萄酒Rose Wine 橙汁 Orange Juice du:s青瓜汁 Cucumber Juice 西瓜汁 Watermelon Juice（四） 饭店专业名词服务员Waiter 安全部Security Department sikjuriti女服务员 Waitress 工程部 Engineering Department endiniri领班 Captain 财务部 Accounting Department kaunti收银员 Cashier 客房部House-keeping Department调酒师Bartender 前厅部 Front Officeb:tend电话接线员Telephone Operator 公共关系部Public Relations Department preit rilein杂工 Valet 销售部 Sale and Marketing Department vlit m:kiti迎宾员Hostess 工会 Trade Union hustis餐厅经理Manager 洗衣房 Laundry Department l:ndri mnid 总经理 General Manager 礼品店 Gift Shop餐饮部 Food and Beverage 花店 Florist Department bevrid flrist中餐厅 Chinese Restaurant 面包店 Bakery beikri厨房Kitchen 小酒吧 Pub厨师Chef 员工餐厅Cafeteria/Staff-canteen kfitiri knti:n洗手间 Wash Room 美容院Beauty Parlor西餐厅 Western Restaurant 理发店Barbershop b:bp咖啡厅Coffee Shop 书店 Book-store客房送餐 Room Service 免税商店 Duty Free Shop特色菜 Special Dish 自动洗衣店 Laundromat l:ndrmt,l:ndrmt点菜 Take the Order 收据Receipt risi:t 人事部 Personnel Department 特色烹调 Regional Cookingp:snel ri:dnl二 服务用语（一） 预订（1） Good morning/afternoon/evening.(The name of the restaurant and your name)May I help you?早上，下午，晚上好。（某餐厅及你的名字），我能为您做些什么？（2） How many guests coming?请问共有多少人用餐？（3） How many persons are there in your party, sir/madam.请问共有多少人用餐，先生、女士？（4） What time would you like to arrive?请问你们几点钟到？（5） May I have your name, please?请问贵姓？（6） Could you spell your name, please?请您拼读下您的名字好吗？（7） Im afraid we only serve lunch until 2:00 in the afternoon.恐怕我们餐厅午餐时间到下午两点。（8） May I take your telephone number, please?可以留下您的电话吗？（9） Is there anything special you would like us to prepare, sir/madam?请问您有什么特殊要求需要我们准备的，先生、女士。（10） I am afraid that we only can guarantee the table before 8:00in the evening.恐怕我们只能为您留桌到晚上8点。(二) 迎宾（1） Good morning/afternoon/evening. Welcome to our restaurant.早上、中午、晚上好。欢迎光临。（2） May I help you, sir/madam？我能为您做些什么，先生、女士？（3） Do you have a reservation, sir/madam?请问您有预定吗，先生，女士？（4） Please follow me, sir/madam.请跟我来，先生、女士。（5） This way please, sir/madam.请这边走，先生、女士。（6） Please mind your step, sir/madam.请留意脚下，先生、女士。（7） Im sorry, sir/madam .We do not have a table free now. Would you like to drink in the bar(lounge)? We shall call you as soon as possible.对不起，先生、女士。我们现在没有空餐桌。请您在酒吧(堂吧)稍等一下，好吗？一有空桌我们就会立即通知您。（8） Is this table fine with you, sir/madam.请问您对这张餐桌满意吗，先生、女士？（9） Here is the menu for you, sir/madam.这是您的菜单，先生、女士。（10） If you need any help, please call me.如您再用餐时有什么问题，请告诉我。（11） Would you care for something to drink before your meal?您在用餐前需要些饮料吗？（12） Would you like to see the drink/wine list?您是否要看佐餐酒单？（13） May I suggest Tsingtao beer with your meal ?It goes well with it.我可以向您推荐青岛啤酒配餐吗？它非常合适。（14） I suggest Chinese mineral water if you would like something refreshing.如果您需要一些清新的饮料，我可以向您推荐中国矿泉水。(三) 点菜(1) Are you ready to order now?请问可以为您点菜了吗？(2) May I take your order now？请问可以为您点菜了吗？(3) What would you like to start?请问先给您上些什么？(4) What would you like to order?请问您想吃些什么？(5) Would you like some more？请问您还需要点别的吗？ silekn(6) Yes, sir/madam. We do have a selection of vegetable dishes.是的，先生、女士。我们有很好的蔬菜精选。rekmend (7) Im afraid we do not have this brand .But I can recommend the five star beer.恐怕我们没有这个牌子。但我可以向您推荐五星啤酒。 sju:pvaz(8) If possible, well be pleased to meet your wish. Ill check with the supervisor and chef.如果可能，我们十分高兴能满足您的要求。(9) Im afraid we do not have time to prepare the dish unfortunately. May I suggest something else?对不起，恐怕我们没有这个菜，我能向您推荐别的吗？(10) Im terribly sorry, sir/madam. We dont have any now.对不起，先生、女士。这道菜已经卖完了。(11) The chefs special today is vegetable with green peas.今天厨师长精选是青豆蔬菜。(12) May I recommend he shrimps sauted with green peas.rekmend 我们向您推荐虾仁炒青豆，好吗？(13) If you dont mind, may I recommend the vegetable with crab meal?如果您不介意，我向您推荐蟹肉菜好吗？(14) May I recommend the steamed turtle?sti:m我可以向您推荐清蒸甲鱼吗？(15) The sweet and sour fish is particularly good tonight. Would you like to try? sau 糖醋鱼是今晚特别推荐。您是否试试？(四) 征询意见(1) Is everything to your satisfaction?stisfkn请问您对一切还满意吗？(2) Would you care for another drink?请问您还喝点什么吗？(3) Can I bring you anything else?请问您还需要什么吗？(4) Is there anything that I can do for you？请问我能为您做点什么吗？(5) May I take up a few moments of your time？请问我能占用您一些时间吗？(6) May I speak to you for a moment, sir/madam?对不起，先生、女士，我能和您谈一会吗？(7) May I take the glasses away?我可以撤下杯子吗？(8) May I clean your table, now?请问我能清理餐桌吗？(9) Would you like me to clear your table?请问您需要我帮您收拾一下餐桌吗？（五） 致歉（1） Im terribly sorry for such a mistake.我为这样的鲁莽向您道歉。（2） Im terribly sorry, sir/madam. I must apologize.实在对不起，先生、女士。我很抱歉。（3） Is there anything else I can do for you?我能为您做些什么呢？（4） I would like to apologize once again.我再次向您郑重道歉。（5） Im sorry, sir/madam. I did not notice.对不起，先生、女士。我没有注意（6） Im sorry, sir/madam. Ill change it right now.对不起，先生、女士。我马上给您换掉。（7） Thank you for bringing this matter to our attention.感谢您让这件事引起我们的注意。（8） Im sorry the dish should be replaced immediately.imi:ditli （9） 对不起，这道菜将立即被换掉。（10） Im sorry, but we are glad you pointed this out to us.对不起，但我们很高兴您向我