导师培训ppt课件

TRAININGtheTRAINERAnInfopeopleWorkshop CherylGouldgouldc infopeople orgSpring2003 Agenda PurposeofTrainingQualitiesofagoodtrainerNeedsAssessmentandObjectivesDesigning DevelopingTrainingMaterialsDelivery WhyOfferTraining Yourtraininggoalsshouldsupportthegoalsofyourorganizationoverallpurpose s longrangevisionsbroad PurposeofTrainingistoProduceChangeIn SkillshowtostepsKnowledgecriticalthinkingdecisionmakingAttitudesethics valuesbehavior SkillsRequiredtobeaTrainer SubjectmatterexpertiseDesigninstructionaldesignapplylearningprinciplesMaterialproductiongraphics layout mediacreationcomputerexperiencePresentationvoice personality technicalexpertise PersonalQualitiestoLookForinaTrainer Self confidenceAwarenessofenvironmentAbilitytobuildbridges relateoldtonewOrganizationalskillsDesiretolearn AbilitytolistenSenseofhumorCommunication theatricalskillsFlexibilityPatienceCoolhead warmheart TrainingorTeaching FacilitatororExpertReal LifeorTheoreticalActiveorPassiveYoudoitorWatchMeWhatwouldorHere showtouseit youdo TrainingProcess ADDIE Analysisformal informalneedsassessmentdeterminegoals objectivesDesigndeterminethecontentdeterminedeliverymethodDevelopmentcreatethematerialsImplementdeliverthecontentEvaluationresultsbasedonobjectives WhyDoANeedsAssessment FindthegapinSKA SKA Skills Knowledge AttitudeGap whattheyknowminuswhattheyneedtoknowDetermineiftrainingistheanswerDetermineobjectivesoftrainingWhatshouldtheydobettertoimprovejobperformanceorservicetothepublic AssessmentMethods Informalobservationpre classsurveysgroupdiscussionsFormalinterviewstaskanalysisfocusgroupssurveys NeedsAssessmentTips ChooseasubgroupifunabletosurveyallContactthosemostrelevanttothetrainingfirstbecarefulnottobiasinputFocusonparticipantoutcomesaftertrainingDominineedsassessmentbeforeeachtraining Objectives SMART SpecificstatedesiredresultsindetailMeasurable observable useverbsthatdescribewhattraineeswilllearnActiondescribeanactionthatthetraineewillperformRealisticachievableTimeframehowlongwillittakethetraineestolearntheskill Evaluations EvaluatebasedonobjectivesDidtheparticipants learnwhatyouhadplanned implementwhattheylearned improvetheirjobperformanceorservicetothepublic ConsiderationsforTeachingAdults AretheyREADYsufficientskillsseeaneedtolearnHowwilliteffecttheirdailyjoblifepersonalbenefitsPracticalpracticehands onexercises real lifescenariosKnowledgesharing ParticipationaskquestionsencouragediscussionRelatetrainingtosomethingtheyknow Read HearWords Watchstillpicture Watchmovingpicture Watchdemonstration Doasitevisit Doadramaticpresentation Simulatearealexperience Dotherealthing Visual Kinesthetic Experiential Verbal 10 ofwhattheyread20 ofwhattheyhear30 ofwhattheysee50 ofwhattheyhearandsee 70 ofwhattheysayorwrite90 ofwhattheysayastheydoathing ConeofExperience Peoplegenerallyremember AdaptedfromWiman Meirhenry EducationalMedia 1960onEdgarDale DesignStartsfromYourObjectives BrainstormthetopicEliminatewhatisn tnecessarytomatchyourneedsassessmentandobjectiveswhattheyalreadyknowmorethantheyneedtoknownow Considerlimitationsduetofacilitieslengthoftrainingdeliverymethodhowquicklythetrainingneedstohappen OptionsforSequencingMaterials StoryboardOutlinePowerpointIndexcardsStickynotes OrganizingthePresentation Setthestageintroductions you them agenda breaks bathroomsget buy in bytellingthemwhatandwhyContentlogicallyorganizethemainpoints inchunks addsub pointstoeachchunkincludeVisualAids Exercises HandoutsEndsummaryquestionsotherlearningopportunities ForEveryChunk Tellthemwhatyouaregoingtoteachandwhytheycarebigpicture overviewhowitfitsintotheirworklifewithexamplesTeachthemshowthemhowdoanexerciseask receivequestionsGetthemtopersonalize byhavingthem sayhowtheywilluseitconsiderpros consandbarriers HowMuchDetailisNeeded Itdepends Doestheaudienceneedto haveanideaofhowtodoit beabletodoit beabletothinkaboutitindependently comeupwithcreativesolutions MethodsofDeliveringTraining Instructor ledOne on oneGroupLectureSelf pacedDistance EdWebtutorialCD ROM WhentoCreateVisualAids ComplexpointtobemadeToshowprocessorstepsToshowchangeovertimeMakesomethingstandout TypesofVisualAids Videos Audios SlidesCheatsheets HandoutsCharts graphs diagramsFlipchartsPosters IllustrationsModels DesignGuidelinesforVisualAids EasytoseeEasytonavigateQuicktoscanAccurateRelevantClearComplete inrelationtotask It sOktoHaveFun HumorGamestrainingtoolIcebreakersintroductionsquestionsMusic Rehearsing Revising Twopurposesofrehearsinglogicalorder transitionstimingReviselearnfromtherehearsalmakemodificationsin chunks logicalordertransitionstatementstimingopportunitiesforinteraction DeliveryTips Makenoassumptionsjargonaskdon ttellAskquestionsyoureallywantananswertocountto7VocalvarietyNon verbalsaffectcommunicationtoneappearanceappropriateforaudience ManagingFear BepreparedknowyourpresentationrehearseCalmyourselfisometricsdeepbreathingTurnyournervousnessintoenergy