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.,JobInterview面試的準備與面試技巧,byJenniferH.Hsiang向慧芳hsiangjh,.,JobInterview,Introduction面試的重要Thefunctionofinterview面試的功能Preparation如何準備面試Dresssmartly面試時的服裝Bodylanguage面試時的肢體語言Importanttips面試前的叮嚀Interviewedbyaforeignenterprise參加外商公司面試,.,JobInterview,Getyourselvespreparedforthesequestions面試題庫Questionsforyoutoask適當適時的提問Howtoimpressthecompany?面試的結束Follow-ups面試後的追蹤Whatkindofcompanyisrightforyou?如何挑選公司,.,Introduction,95%ofthejobsrequireaninterview.Dontthinktheemployersonlyevaluateyoubytheansweryougivetotheirquestions.Iftheydo,readingyourCVisgoodenoughtomakethatdecision.Mostofthesupervisorsbelievethattheycanknowalotmoreaboutjobapplicantsthroughaninterview.,.,TheFunctionofInterview,Toevaluateyourfuturepotentials,possibleadvancement.Toknowifthejobapplicantscanworkwellwiththeirco-workers.Toobservejobapplicantsnon-verbalcommunicationskills.,.,TheFunctionofInterview,Remember,nomatterwhatquestionsareaskedinaninterview,thepurposeofthesequestionsisfortheinterviewertoevaluate-ifyouhavetheskill,experience,trainingandinterestnecessarytofulfilltherequirementsoftheposition.ifyoufitthejobandtheircorporateculture(companypersonality)ifyouarehired,areyougoingtoremainwiththeemployerforatleastseveralyears?,.,Preparation,Afteryouhavemadecontactwithanemployerandscheduledaninterview,youwillneedtodosomepreparation.Interviewisnotonlyaconversation,thepurposeofquestionsaskedbyinterviewerareforemployerstojudgeifyourethebestcandidatefortheposition.,.,Preparation,Toprepareyouranswerstothequestionsmostlikelytobeasked,youwillneedtoknowmoreaboutthecompanybeforetheinterviewSurftheinternettofindandgothroughthewebsiteofthecompany.(companyhistory,products,market)Readtherecruitmentadvertisementagaintofindoutwhatqualificationsarethemostwantedforthisposition.,.,Preparation,Aninterviewmayinclude:IQTestAptitudetestWrittenexaminationOralexamination,.,Preparation,First,purchaseapresentationfolder(twin-pocketportfoliofolder).Placeinthefolderacopyofyourresume,autobiography,certificates,reference,samplesofyourwork.Bepreparedtoleavethefolderwiththeemployer.Bypreparingthisfolder,youdemonstrateoutstandingplanning,organizing,andpresentationskills.,.,Preparation,Youshouldalsopurchaseasmallnotebooktotakenotesduringtheinterview.Youshouldtakenoteswheninterviewer-1.mentionsabouttheresponsibilitiesoftheposition2.tellsyouaboutthecompanysbackground3.asksyoutoprovidesomeadditionalinformation.(ex.Universitytranscript)Whenyoumakeanoteofabovementionedmatters,itagainemphasizesyourorganizationalability.,.,Preparation,“Wouldyoupleasetellmeaboutyourself?”isoneofthemostfearedquestionsaskedinaninterview.Preparea“three-minute”self-introductionincludingyour-workingexperience-skills-educationalbackground.Nextslidewillhelpyoupreparefortheintroduction.,.,Preparation,Doyoureallyunderstandyourself?Doyouhaveananswerforthefollowingquestions?Whatarethestrengthsinmyworkingexperience,educationalbackgroundandskillsdirectlyrelatedtothisjob?WhatqualificationandskillsIhavewillimpresstheinterviewer?WhatqualificationandskillsIhavecandemonstratemyfuturepotentials?,.,Preparation,TosimulateaninterviewPrepareandmemorizetheanswerforpossiblequestionsaskedinaninterview.Recordyouranswerwitharecordingdevice.(audiorecorder/digitalcamera/camcorder)Askopinionfromafriend.practice,practiceandpractice.Attendalltheinterviewsyoucan.,.,Dresssmartly,Agrowingnumberoffirmsrealizethattheiremployeesappearanceisimportant.Therefore,manycompaniesareintroducingdresscodesfortheirstaff.Yourpotentialemployergetsthefirstimpressionbythewayyoudress,sodontoverlooktheimportanceofit.Yourdressalsotellsthecompanyifyouknowhowtodressproperlyinabusinesssituation.,.,Dresssmartly,Appropriateclothingneednotbeexpensive.Oftenthepersoninterviewingyouwillbeolderandmoreconservativethanyou.Itisusuallybesttodressabitmoreconservative.Someofthedressorjewelryitemsthatyourfriendsthinkarecoolmaynotbeviewedthesamewaybytheinterviewer.Theruleofappropriatedressinaninterviewistodressasyouwouldifyouwereemployedinthepositionforwhichyouareapplying,.,Dresssmartly,Forafemaleinterviewapplicant-Businessdressmodestinlength,colorandstyle.Businesssuitoraskirtandablousearesuggested.Stockingsshouldcomplementyouroutfitiftheinterviewersattentionisdrawntothem,theyarenotappropriate.Shoesshouldbeclean,polished,andingoodrepairusuallyalowheelisappropriate.Donotwearslippers*.,.,Dresssmartly,Forafemaleinterviewapplicant-Nailsshouldbemodestinlengthandnaturalincolor.Tattoosonthearmsshouldbecoveredbywearinglongsleeves.Minimaljewelrysuchasawatch,ring,plainnecklace,orpinareingoodtaste.Donotwearmorethantwoearringsperear,norshouldearringsbetoolargeorlong.Avoidnoisyjewelry,suchasclangingbracelets.,.,Dresssmartly,Forafemaleinterviewapplicant-Undergarmentsshouldneverbeseenthroughorbelowonesouterclothing.Clothingthatisnormallyworntoparties,weddingsisnotappropriateforaninterview.Perfume/colognethathasaslightscentandcannotbenoticedmorethanthreefeetawayisappropriate.,.,Dresssmartly,Forafemaleinterviewapplicant-Makeupshouldbemodestlyapplied.Hairshouldbestyledconservatively,andlong,straighthairshouldbestyledinsuchawaythatisnotconstantlybeingbrushedbackfromtheapplicantsface.Ifyouhavebadbreathoranarmpitodor,considerusingdeodorant.,.,Dresssmartly,Foramaleinterviewapplicant-Clean,pressedpantsinaconservativecolorareappropriate.Ashirtwithacollar,pressed,tuckedin,andinacolorthatmatchesorcoordinateswiththepantsisingoodtaste.Moreformalbusinessdressisrequiredifthoseonthejobwearcoatsorsuitsandties.,.,Dresssmartly,Foramaleinterviewapplicant-Anytattoosonthearmsshouldbecoveredbywearinglong-sleevedshirts.Socksthatarenearlythesamecolorasthepantsshouldbeworn.(notwhiteathleticsocks)Casualshoes,leather,low-top,cleanandshinesareappropriate.,.,Dresssmartly,ForamaleinterviewapplicantNailsshouldbecleanedandtrimmed.Youshouldbefreshlyshavenwithhair,beard,and/orfacialhairstylessimilartothosewornbythemajorityofworkersinthedepartmentofthecompanywhereyouareapplying.Useadeodorant,andifyouwish,amildlyscentedaftershavelotion(nostrongcolognes).,.,Dresssmartly,ForamaleinterviewapplicantWearminimaljewelryawatchandoneringareOKandmodestearringsonlyifcommonlywornonthejobbyotheremployees.ItsOKtowearacolorful/patternedtie.,.,BodyLanguage,Yourpotentialemployerwillobserveyourpersonality,yourcommunicationskillsandifyouarearesponsiblepersoninthisinterview.Yourbodylanguageistheanswertoabovequestion.,.,BodyLanguage,Knockbeforeopeninginterviewersdoor.Closethedoorwithcautionw/obangingthedoor.Wearasmilewhenyouwalkin.Handshakingisaveryimportantmannerinbusiness.1.the“bonecrusher”handshake2.the“deadfish”handshake3.the“upperhand”handshake4.the“two-handed”handshake5.thefirmhandshake,.,BodyLanguage,Handshakingisaveryimportantmannerinbusiness.1.Womenshouldoffertoshakehandsonlyiftheinterviewerextendshis/herhand.2.Menshouldextendafirmhandshaketoanotherman.3.Menshouldwaittohaveahandextendedbyawomaninterviewer.,.,BodyLanguage,Waittobeaskedtobeseated.Dontlookdown.Lookstraight.Maintaineyecontactwiththeinterviewer.(veryimportant)Dontfoldyourarms.Dontcrossyourlegs.,.,BodyLanguage,Situpstraightinthechair.Leanforwardinyourchair.Dontleanbackinyourchair.Keepyourhandsstill.Dontopenyourmouthuntilyourereadytosaysomething.Smilefrequentlyduringtheinterview.,.,BodyLanguage,Bepositiveinyourcomments,outlook,andattitude.Avoidchewinggumoreatcandies.Dontsmokeorevensmellofsmokeduringtheinterviewthemajorityofemployersdontsmoke.,.,BodyLanguage,Sixthingsyoudontsupposetodoinaninterview-Dontputyourbagonthedesk.Dontstartatopic.Normallyinterviewerswilldecidewhattopicstotalkabout.Dontinterruptorarguewithinterviewer.Dontcomplainorcriticizepreviousemployers.Dontmakesuggestionsunlessyoureaskedto.,.,ImportantTips,1.Planonarriving10minutesbeforeitisscheduled.2.Besureyouknowtheexactlocation(buildingandoffice)wheretheinterviewistobeheld.3.Considertrafficconditionsatthetimetheinterviewisplanned.,.,ImportantTips,4.Becareful,youmaytakethesamerouteyourco-workers,theinterviewer,evenyourfuturebosstake.Watchyourmanner.5.GototherestroomandmakeyourselfpresentableMaleCombyourhairifyourideamotorcycletoaninterview,.FemaleCheckyourmakeup.Dontlookatyourselfduringaninterview.,.,ImportantTips,6.Whenyouarrivefortheinterview,givethereceptionistyournameandtellhim/herthenameofthepersonwhoisexpectingyou(whichyouhavememorized)andthescheduledtimeforyourinterview.7.Anticipateawaitlongerthan10minutes.Interviewsthatgowelloftenlastlongerthanoriginallyexpected,andsotheinterviewerrunspasttheappointedtime.8.Whilewaitinginthereceptionareabeforebeinginterviewed,reviewyouransweragainstanticipatedquestions.,.,ImportantTips,9.Ifyoudontunderstandaquestion,asktheinterviewertosayitagainoraskaquestiontoclarifyyourdoubts.Dontpretendyouunderstandit.10.Answerquestionsataproperspeednottoofastortooslow.Yourvoiceshouldbeloudenoughforinterviewertohearit.11.Answerquestionswithclear,conciseandlogicalsentences(listing,causeandeffects,timesequence).,.,InterviewedbyForeignEnterprise,Firstimpressionsareimportant.Makesureyourtelephonemessageisprofessionalinitsentirety.Themessageyouleaveonyouransweringdevice/voicemailshouldbeconcise,containcorrectgrammar,beeasilyunderstood.Hereisanexampleforyourreference-“Hello,youhavereached(telephonenumber).Imnotavailabletotakeyourcallrightnow.Pleaseleaveyourname,number,andthetimeyoucall.Illreturnyourcallassoonaspossible.”,.,InterviewedbyForeignEnterprise,Awaytocheckistohavesomeoneyourespectandwhoisfamiliarwithgoodbusinesspracticesperhapsafamilymemberorneighborwhoisinbusinesscallyournumberandseeiftheythinkyourmessageisappropriate.Whenyourecalledintotheofficetobeinterviewed,addresstheinterviewerbynameusingMs./Mr.andsmile.,.,InterviewedbyForeignEnterprise,TostartaninterviewHi!MynameisBarbaraChen.Thankyouforgivingmetheopportunitytobeinterviewed.*Optional:DoyoumindifIaskyourEnglishname?,.,Getyourselvespreparedforthesequestions,Imgoingtointroducesomefrequentlyaskedquestionsandsuggestedanswerforyoutoprepareforyourinterviews.Howeveryourresponsesshouldbepersonalizedtoyouandyourqualifications.,.,Getyourselvespreparedforthesequestions,“Warm-up”typeofquestionsHowdoyoudo?Howdoyougettoourcompany?Wherewereyouborn?Whereareyoufrom?Wheredoyoulive?Couldyoutellmeabitaboutyourfamily?,.,Getyourselvespreparedforthesequestions,“Warm-up”typeofquestionsSo,tellmeaboutyourfamily?Howmanypeoplearethereinyourfamily?Pleasetellmeaboutyourself.Pleasegivemeabriefintroductionaboutyourselfin3minutes.,.,Getyourselvespreparedforthesequestions,Regardingyourqualifications:Whatareyourstrongestskills?Possibleanswer:IbelievemystrongestskillsareWhyshouldwehireyou?Possibleanswer:ByhiringmeyouwillbegettingWillyoupleasetellmeaboutanytrainingthatrelatestothisjob?,.,Getyourselvespreparedforthesequestions,RegardingyourqualificationsPleasedescribeyourworkexperience.Tellmeaboutyourpreviousjobs?Whatsortofcompaniesdidyouworkfor?Whatwasyourposition?Areyouinterestedinyourjob?Howdoyoulikeyourjob?,.,Getyourselvespreparedforthesequestions,RegardingyourpreviousjobsHowlonghaveyoubeenwiththatcompany?Whydidyouquit?Whatmadeyoudecidetochangejobs?Haveyouappliedforasimilarposttoanyothercompanies?*Whydoyouwanttojoinus?,.,Getyourselvespreparedforthesequestions,Regardingyourpreviousjobs:Describeyourbestandworstbosses?Suggestedresponse:Ivenothadanyreallybadbosses.Thebestbossesgiveclearinstructions,letmeusemyinitiative,arealwaysavailableforquestions.IthinkIwouldliketobeasupervisorsomeday.,.,Getyourselvespreparedforthesequestions,Haveyoudownanyresearchaboutthisjob?Whatdoyouknowaboutthisjob?suggestedresponse:Idownloaded.fromtheinternetWhydoyouwanttoworkforthiscompany?suggestedresponse:Ifoundthatyouareoneofthefastestgrowingxxxfirmaccordingtothexxxx,Iseelong-termopportunitiesandpossiblepromotionsinthisjob),.,Getyourselvespreparedforthesequestions,RegardingyoureducationalbackgroundToacandidatewithseveralyearsworkingexperience:1.Whatwasyourmajorincollege?2.Whatdidyoustudyincollege?Toanewlygraduate:1.Wereyouamemberofanystudentclubinschool?2.Wereyoueverinvolvedinanystudentorganization?3.Didyoueverdoanypart-timejob?4.Whatwasyourfavoritepart-timejob?,.,Getyourselvespreparedforthesequestions,Regardingyourcareerobjectives:Whatdoyouwanttobedoingin15years?Whatkindofworkinterestyouthemost?Whatareyoursalaryexpectationsforthefuture,say5years?Whatmotivatesyou?Doyouconsideryourselfaleaderorafollower?Doyouplantocontinueyoureducation?*,.,Getyourselvespreparedforthesequestions,Regardingyourcharacter:Whatkindofpersonalitydoyouhave?Whattypesofthingsirritateyouaboutco-workers?Ifyouhadtochooseonewordtodescribeyourpersonality,whatwoulditbe?Whatsmostimportanttoyou?AreyouOKworkingforayoungersupervisor?Canyouworkunderpressure?Whathaveyoulearnedfromyourmistakes?Whattypeofthingsdofriendsorfamilycriticizeyouabout?,.,Getyourselvespreparedforthesequestions,RegardingyourcharacterWhatdoyouthinkyourstrengthsandweaknesses?suggestedresponse:Mystrengthsaretoworkasateammember,takeinstruction,learn,quicklyandconstantlylookforbetterwaystocompleteassignments.PerhapsaweaknessmightbythatIsometimesworkonaprojectuntilitsperfect.Imbeginningtorealizethatthisisnotalwayspracticalfromatimemanagementpointofviewanditmaygivemyco-workerstoomuchpressure.,.,Getyourselvespreparedforthesequestions,RegardingyouroutlookWhatdoyouthinkinfluencedyouthemostwhenyouweregrowingup?Didyouhaveanyrolemodels?Whatdoyouthinkisthemostimportantthingforyoutobehappy?Whatattitudedoyoutaketowardslife?,.,Getyourselvespreparedforthesequestions,RegardingyourinterestsWhatareyourinterests?Doyouhaveanyspecialinterests?Whatareyourhobbies?Whatdoyoudowithyourfreetime?,.,Getyourselvespreparedforthesequestions,RegardingyourexpectationaboutsalaryWhatsalarywouldyouexpect?Howmuchdoyouhopetogetamonth?Whatstartingsalarywouldyouexpecthere?,.,Getyourselvespreparedforthesequestions,DifficultquestionsIfanotheremployeeaskedyoutosignhimin/out,howwouldyouhandlethis?Ifyourbossasksyoutodosomebirthdayshoppingforhissononyourlunchhour,whatwouldyourresponsebe?,.,Getyourselvespreparedforthesequestions,DifficultquestionsWhatareyourgreatestweaknesses?suggestedresponse:SometimesIbecomeimpatientwithcoworkerswhentheyarelateonschedule,butusuallyItrytofindoutwhatsgoingon.Mywritingskillsarenotquiteasgoodastheyshouldbe.,.,Getyourselvespreparedforthesequestions,StartasentenceAsyoucanseefrommyCV,IAfterIobtainedmydiplomain200-Asasalesassistant,Iwasresponsibleforthe.RecentlyITheresultsofmy.Havebeenexcellent.,.,QuestionsforYoutoAsk,Youshouldasksomequestionsduringtheinterviewandattheend.(Thebesttimetoaskquestionsformallyisattheendoftheinterview.)Dontaskmorethanthreequestions.Youcangainsomevaluableinformationaboutthejob,companyandsupervisorfromtheanswertothequestions.,.,QuestionsforYoutoAsk,Doingthiswilllettheinterviewerknowthatyouaresincerelyinterestedintheposition.Thiswillassistyouindecidingwhetheryouwanttoworkforthiscompanywhenajobofferismade.,.,QuestionsforYoutoAsk,AskquestionspolitelyCouldyoutellme-thisisanewpositionordidsomeoneleave?-whatskillsaremostcriticalinthisjob?-whattypeofpersonwouldbemostsuccessfulinthisposition?Couldyoudescribeinmoredetailtheresponsibilitiesofthejob?,.,QuestionsforYoutoAsk,TheappropriatequestionsHowissomeoneevaluatedontheirperformanceinthisposition.IwouldliketoknowwhetheryouthinkIamsuitabletothisjob?Whatisthefutureprospectsofthisjob?WhenmightIexpecttolearnofyourdecisionaboutfillingthisposition?,.,Howtoimpressthecompany?,Thanktheintervieweragainwhentheinterviewisconcluded.Expressaninterestintheposition.Askwhenyoumightlearnofthedecisionaboutfillingit.Shakehan

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