商务职场英语-Unit-1-上海外语教育出版社-含课后答案ppt课件

Unit1Makingyourway,Lessons,TeamProject,Review,AdditionalResources,EXIT,Unit1Makingyourway,Lesson1Timetomakeadecision,Lesson2Followingthrough,Lesson3Fillingoutforms,Lesson4Preparingyourresume,Lesson5Sendingitalloff,Lesson6Finally,itstimefortheinterview,EXIT,Unit1Makingyourway,AdditionalResources,UnitTest,ReadingResources,AdditionalActivities,WritingResources,GrammarResources,EXIT,Readthefollowingsuggestionsforfindingajoband,inpairs,discusswhichonesyouagreewithandwhy.,Lesson1Timetomakeadecision,a,Contactyourfriendsandseehowtheycanhelp.Visitanemploymentagencyandaskaboutavailablejobs.Lookforthejobthatgivesthebestsalary.ReadtheadvertisementsintheBusinessSectionofyourlocalnewspaperandtrytofindajobthatmatchesyourskills,qualifications,andinterests.Askyourparentsortheircolleaguestogetyouajobinthecompanieswheretheywork.Discussyourgoalsandinterestswithyourfriendsandmakeaplanforhowtoproceed.Talktoacounselorattheplacewhereyouarestudyingandaskforsomeadvice.,_consultwithdifferentbusinessesandfindoutwhatisrequiredineachdepartment_gotoanemploymentagency_lookatsomeadsandseewhatisavailable_thinkaboutyourspecificinterestinbusiness_getintouchwithanybusinesscontactsyourfamilymighthave_identifystrengthsandweaknessesforspecificareasofbusiness_visitcollegecounseloranddiscuss,Listentotwofriendstalkingaboutjobhunting.Checkthepointsthatarementionedintheirconversation.,b,Script,Key,Inpairs,practicemakingsuggestionsabouthowtostartjobhunting.Usethephrasesintheboxtohelpyou.,c,Ithinkitstimetostart.Maybeweshouldbeginby.Letsgosee.Whydontweread.Weneedtothinkaboutwhere.Isupposeweshouldthinkabout.Wecouldfindoutaboutavailablejobs.Isuggestwestartby.,Lookatthefollowingadsandunderlinetheskillsandqualificationsneededforeachjob.,d,Qualifications,1,2,3,_,Skills,_,_,_,_,_,_,_,_,_,_,_,_,_,_,_,noneneeded,Readtheadsagainandanswerthequestions.,e,1.WhatqualificationsareessentialfortheSecretary/Receptionistposition?_2.WhatresponsibilitiesarelistedfortheAccountsManager?_3.Fromthenewgraduatespointofview,whatadvantagesareofferedbyjobs1and3?_4.IsitessentialthattheAccountsManagerhaveauniversityqualification?_5.Whatfeatureofthesalesrepresentativejobmightbeamotivatingfactor?_,Adiplomafromarecognizedbusinessschool.,Responsibilityforanumberofkeyexistingaccountsandthedevelopmentofnewbusiness.,No,butitispreferable.,Experiencenotanecessity.,Theon-the-jobtrainingandthecommissiononcarsales.,Key,Completethefollowingsentenceswithasuitablewordusedinanyoneofthethreeads.,f,1.Thoughwehavestatedwhatwearewillingtopayasuitablecandidate,thesalaryisinfact_.2.Experienceandqualificationsare_forthisjobandthecandidateshouldhaveworkedforatleastthreeyearswithareputablecompany.3.Onegreat_tothisjobisthatthereisanopportunityforon-the-jobtraining.4.Nopreviousexperienceis_forthejobofsecretaryastrainingisprovided.,negotiable,essential,advantage,necessary,Key,Inpairs,orsmallgroups,discusstherelativemeritsofeachofthethreejobs.,g,Martha:Ithinkitstimewestartedthinkingaboutourfutureandmakingdecisionsaboutwhatwewanttodowhenwefinishthiscourse.John:Oh,Martha,yourealwayssoserious!Westillhavetwomonthsbeforewetakeourfinalexams.Martha:Iknow,butyoucantjustsuddenlywakeupthedayyoufinishcollegeandfindajob.Youneedtoplan.John:Youreright,ofcourse.Butwheredowestart?ThecourseweretakingisGeneralBusinessandtherearesomanychoiceslikeHumanResources,Sales,Marketing,Finance,andsoon.AndImnotevensurewhatIminterestedin.Martha:Yes,Iknow.Theresalottothinkabout,butmaybewecanstartbythinkingaboutourspecificinterestsinBusiness.Forexample,IthinkthatyoushouldgointoMarketing.John:Ivethoughtaboutthattoo,butImnotsure.Isupposeweshouldthinkaboutourdifferentstrengthsandweaknessesineacharea.AjobinHumanResourcesorManagementwould,probablysuityou.Youarebossyyoujustlovetellingpeoplewhattodo!Martha:Hey,thatsnottrue.ItsjustthatIlikeorganizingpeopleandIthinkImprettygoodatit.John:Well,buildonyourstrengths.Ithinkweshouldalsohavealookatsomeadsandfindoutwhatkindsofjobsareoutthereintherealworld.Martha:Okay.LetsbuythenewspapereverydaythisweekandlookatjobadsinBusiness.Wecouldalsogotosomecompaniesandfindoutwhatskillsandqualificationsareneededforeachdepartment.John:Goodplan.Ithinkmaybeweshouldgoseeourcollegecounselortoo.Shemayhavesomeusefuladviceforus.Martha:Letsdothat.Illcallherofficetomorrowandseewhenwecangetanappointment.Illarrangeforbothofustoseeher.John:Great!Ivegottohurry.Ihaveaclassintenminutes.Bye.Martha:Okay.Seeyoulater.,Lesson2Followingthrough,Inpairs,discussthesequestions.,a,1.HowmanytimeshaveyouhadatelephoneconversationinEnglish?2.WhatwerethecircumstancesofthelastEnglishtelephoneconversationthatyouhad?3.WhatdoyoufindespeciallydifficultoreasyabouttalkingbytelephoneinEnglish?,Readandcompleteeachspaceinthetelephoneconversationwiththeletterofthecorrectphrasefromthebox.Thefirstonehasbeendoneforyou.,b,a.Isthreeoclockokayforyou?b.CanIaskwhyyouarecalling?c.SeeyouonThursday.d.MayIaskwhoiscalling,please?e.Whenwouldyouliketocomein?,Martha:Goodmorning.CanIspeaktoMrs.Mills,please?PersonalAssistant:(1)_Martha:MynameisMarthaWillis.Imastudentattheuniversity.PA:ImafraidMrs.Millsisinameetingrightnow.(2)_Martha:Ineedsomeadviceonfindingajob.CanImakeanappointmenttoseeher?PA:Yes.(3)_Martha:OnThursdayafternoonifsheisfree.PA:Letmecheck.Yes,thatshouldbealright.(4)_Martha:Yes,itis.PA:Fine.So,thatsthreeoclockonThursdaythe15th.Martha:Yes.Thankyou.Oh,andcanyoualsoincludemyfriendJohnJones?PA:Yes,thatsnoproblem.(5)_Martha:Thankyou.Goodbye.PA:Goodbye.,b,e,a,d,c,Key,PersonalAssistant:CareerCounselorsOffice.Martha:Goodmorning.CanIspeaktoMrs.Mills,please?PA:(1)_Martha:MynameisMarthaWillis.Imastudentattheuniversity.PA:ImafraidMrs.Millsisinameetingrightnow.(2)_Martha:Ineedsomeadviceonfindingajob.CanImakeanappointmenttoseeher?PA:Yes.(3)_Martha:OnThursdayafternoonifsheisfree.PA:Letmecheck.Yes,thatshouldbealright.(4)_Martha:Yes,itis.PA:Fine.So,thatsthreeoclockonThursdaythe15th.Martha:Yes.Thankyou.Oh,andcanyoualsoincludemyfriendJohnJones?PA:Yes,thatsnoproblem.(5)_Martha:Thankyou.Goodbye.PA:Goodbye.,CanIaskwhy,MayIaskwhoiscalling,please?,SeeyouonThursday.,Listentocheckyouranswers.,c,youarecalling?,Whenwouldyouliketocomein?,Isthreeoclock,okayforyou?,Key,Practicethecompleteconversationinpairs.,d,Thefollowingwordsorphrasesarecommonlyfoundonresumes.Categorizetheminthechartbelow.Thenaddtwomoreitemsineachsection.,e,highschooldiplomatheaterandfilmefficientfluentinFrenchfamiliarwithMicrosoftOfficehard-workingswimmingB.A.competentinconversationalSpanishindependentdiplomaincomputerscienceknowledgeoftheInternet,efficient,hard-working,independent,familiarwithMicrosoftOffice,competentinconversationalSpanish,fluentinFrench,knowledgeoftheInternet,highschooldiploma,diplomaincomputerscience,B.A.,swimming,theaterandfilm,Key,theaterandfilmfluentinFrenchhard-workingB.A.independentknowledgeoftheInternet,ListentoMrs.MillsadvicetoMarthaandJohnandcompletethenotes.,f,Script,Key,Lookingforajob:,Business:,HumanResources:,variousstepsmatchinterestswithskills,abilities,personality,duties:,averywidearea;needtothinkabout,SalesandMarketing:,Finance:,differentkindofchallenge;,beinvolvedin,trainingandqualifications,particularstrengthsandwhatyoudoanddonotenjoydoing,matchpersonwithposition,recruitment,staffdevelopment,welfare,motivation,focusonconvincingthecustomertobuy,calculatingexpenses,profits,revenue,investment,Selectajobinbusinessthatyouthinkyouwouldenjoyand,inyournotebook,makealistofthequalifications,skills,andpersonalitytraitsthatyouthinkareimportantforthatjob.,g,Inpairs,shareandcompareyouropinionsandgiveyourreasons.Usethelanguageinthecharttohelpyou.,h,e.g.Inmyopinion,apersonwhoworksinfinancemustbeprecisebecausemakingmistakescouldcostacompanyalotofmoney.,givingareason/result,givinganopinion,Ithink,inmyview,inmyopinion,Ibelieve,because,as,consequently,therefore,asaresult,Mrs.Mills:Goodafternoon,MarthaandJohn.Itsgoodtofindstudentswhoarethinkingabouthowtogetajob.Basically,itsaprocessandcertainstepsneedtobefollowed.Letmetakeyouthroughthemostimportantones.Butbeforeweevenbeginweneedtofocusyoursearchbymatchingyourinterestswithyourskills,abilities,personality,training,andqualifications.Now,IseefromyourfilesherethatyouarebothtakingGeneralBusinesscoursesandwillgraduateinJune.ThefieldofBusinessisverybroad,soweneedtothinkofyourparticularstrengthsandwhatyoudoanddonotenjoydoing.Forexample,ifeitherofyoulikesworkingwithandhelpingotherpeopleyouwouldprobablyenjoyacareerinHumanResources.TheresponsibilityoftheHumanResourcesemployeeisto,matchthepersonwiththeposition.Recruitmentcanbedoneexternallywhenanewemployeeisbroughtintothecompanyorinternallyfromwithinthecompany,whichmightinvolvepromotion.TheHRdepartmentalsolooksafterstaffdevelopment,welfare,andmotivation.Inotherwords,hereyoutrytokeepeveryonehappy.,Nowifthatsnotyouandyouthinkyouwouldenjoythemoreaggressivesideofthebusinessworld,thereissalesandmarketing.Thereyourfocusisthecustomerandconvincinghimtobuyandforthiskindofjobyouneedtobetough.And,ofcourse,ifyoulikeprecisionandattentiontodetail,thereistheworldoffinance.Thiskindofjobincludesthemanyaspectsofcalculatingexpenses,profits,revenue,andofcourse,investment.Youaregoingtohavetogivethissomethoughtandnotonlyaboutthejobsthemselves,butthekindsofcompanieswhereyoucanwork,whichwillmakethesejobsvary.Inthemeantime,Icangetyoustartedontheform-filling,CVwriting,andtipsforinterviewing.Soshallwebegin?,Lesson3Fillingoutforms,Inpairs,combineverbsfromboxAwithphrasesfromboxBtoformappropriatecollocations.Someverbsandphrasesmaybeusedmorethanonce.,a,Amakeproofreadshort-listsubmitapplyforfilloutfollowleavelist,Basectionblankthesamestepsyourabilitiesandskillscandidatesajobtheapplicationformyourapplicationdecisionsinstructionsyourmostrecentjobs,makedecisionsproofreadyourapplicationshort-listcandidatessubmityourapplicationapplyforajobfillouttheapplicationformfollowinstructionsfollowthesamestepsleaveasectionblanklistyourabilitiesandskillslistyourmostrecentjobs,e.g.submityourapplication,followinstructions,Key,henyou(1)_forajob,youareusuallyaskedto(2)_anapplicationformaswellasyourresumeandacoverletter.Companiesliketohavestandardizedformscontaininginformationaboutcandidates.Thismakescomparisonsimplerandalsomakesiteasierforacompanyto(3)_candidatesforinterview.Itisveryimportantthatyou(4)_allyourabilitiesandskillsinthespacesprovided.,Readandcompletethetextwiththecorrectwords.,b,apply,submit,short-list,list,Key,w,Remember,thisisanemployersfirstimpressionofyousoitisveryimportantthatyou(5)_theformaccurately.Readtheformverycarefullyandanswereachquestionhonestlyandaccurately.Showemployersthatyouareableto(6)_instructions.Answerallquestionsaspreciselyandconciselyasyoucan.Donot(7)_anysectionblank.Ifaquestiondoesnot(8)_toyou,simplywrite“notapplicable.”Proofreadyourapplicationbeforeyouturnitin.,Key,fillout,leave,apply,follow,whyemployersprefertoseejobapplicationforms:makescomparisonbetweencandidateseasier;makesiteasiertoshort-listcandidateshowtofillouttheform:readtheformcarefully;answereachquestionhonestlyandaccurately,Completethenoteswithkeyinformationfromthetext.,c,Key,Readandcompletethesentenceswithuporin.,d,1.Acolleaguecalledinsicktodayandsothemanageraskedmetofill_forhim.2.Thelecturewasboringandnotveryuseful,sohefilled_thetimesendingtextmessages.3.WhenJanereturnedtowork,Ifilledher_onwhathadhappenedwhileshehadbeenaway.4.Theconferenceroomfilled_veryquickly,andatexactlytenoclock,theCEOwalkedin.,in,up,in,up,Key,NowmatchthephrasalverbsfromExercisedwiththecorrectmeanings.,e,1.tofillin2.tofill(someone)in3.tofillup(noobject)4.tofillup(withobject),a.tospendoruseup(especially)surplustimeb.totakesomeonesplacetemporarilyc.tomakeorbecomecompletelyfulld.tosupplysomeonewithrecentinformation,Key,Completethesentenceswiththecorrectformofaphrasalverbwithfill.,f,1.Whenmybossreturns,Iwillhaveto_(him)onwhathappenedwhilehewasaway.2.Johnreallywastesalotoftime.He_hisdaywithuselessonlinesearches.3.Whenyou_anapplicationform,dontleaveanysectionsblank.4.Therestaurantwasemptywhenwearrived,butitsoon_.5.Rosawasgoingtotakethedayoff,butshehasto_forasickco-worker.,fillhimin,fillsup,fillin,filledup,fillin,Lookformoreexamplesofphrasalverbsthathavemorethanonemeaningandmakenotesinyournotebook.,g,Key,ListentoMarthaandJohntalkingabouttheirstrengthsandweaknesses.Completethefollowingtablewiththeinformationyouhear.,h,Inpairs,discusswhatyouseeasyourstrengthsandweaknessesandtalkabouthowyoucouldpresentanyweaknessesinamorepositivelight.,i,goodatnetworking,goodwithpeople,organizationalskills,disorganized,organizationalskills,driveandenthusiasm,impatient,Script,Key,Martha:John,rememberMrs.Millstalkedaboutstrengthsandweaknesses?Iveseenthoseontheapplicationsandfinditreallyhardtolookatmyselfanddecidewhatmystrengthsandweaknessesare.John:Iknow,mybrothersaiditsamatteroffindingthebalancebetweensellingyourselfandwhatyouaregoodat,butnotmakingyourselfsoundperfect.Inotherwords,youneedtobeabitcriticalofyourselfwithoutoverdoingit.OK,soletsthinkandhelpeachotherout.Martha:Well,John,Ithinkyouarereallygoodatnetworking.YouhaveawaywithpeopleandmakingcontactsthatIthinkwouldbeverygoodinsalesandmarketing.John:Wow,thanks,Martha.Yourenormallynotsonicetome.Asforyou,Ithinkyourskillsareorganizational.Youareverygoodatplanningandseeingthingsthrough.Thisisdefinitelyoneofmyweakareas.IthinkImjustabitlazy,aboutgettingmyselfmoving.Martha:Well,John,Idontthinkitsagoodideatotellaprospectiveemployerthatyourelazy.Youcantcompletelyhidethenegative,butyouneedtoputitinamorepositiveway.Howaboutsayingthatyoumightbeconsideredabitdisorganized,butthatsbecauseyoufocusonthecommunicationsideofthetaskandyoureworkingonyourorganizationalskills.Asformyself,IcouldsaythatsomepeoplemightsaythatImimpatient,butthismaybebecauseIhavealotofdriveandenthusiasmtogetthejobdone.IstillorganizemyselfandcheckeverythingasIgoalong.,Lesson4Preparingyourresume,a,Readthefollowingstatementsaboutpreparingaresumeandwritedecideyouagreeordisagreewitheachone.Thendiscussyouropinionsinpairs.,Whenpreparingaresume,youshould.(a)alwaysgiveyourageandmaritalstatus._(b)provideacurrentaddressandphonenumber._(c)alwaysuseyourfriendsasreferences._(d)listallyouremploymentexperience._(e)alwaysincludecopiesofpersonalreferences._(f)useareliable,non-gimmickye-mailaddress._,Readthestepsforpreparingaresumeandnumbertheminthebestorder.Thefirstonehasbeendoneforyou.Thencheckyouranswersinpairs.,b,_Includeabriefoutlineofyourhobbiesandinterests._Providethenamesofthreereferenceswhocanbecontactedbyaprospectiveemployer._Includeyourname,andcurrentaddress,e-mailaddress,andtelephonenumber(s)._Outlineyoureducationalhistorystartingwithyourmostrecentstudies._Includeothertrainingandcoursesthatyouhavetaken._Listyourworkexperiencestartingwithyourmostrecentemployment.,1,5,6,2,4,3,Key,c,ListentoaHumanResourcesmanagertalkingaboutwhattoincludeinaresume.Checktheitemsthatshouldbeincludedandmarkwithanthosethatshouldnot.,addressageallyoureducationconsentingreferencese-mail,experienceinterestsmaritalstatusreligionvolunteerwork,Script,Key,d,Inpairs,taketurnssummarizingtheadviceofferedinthepreviousexercise.Useexpressionsfromtheboxorsimilarexpressionstoexpressobligation,recommendation,etc.,Youhaveto.Itisadvisableto.Youshouldnt.Weadviseyouto.Yourresumeshouldbe.Makesureyou.Youshould.Youdonothaveto.,e,Readthisextractfromanadvertisementforajobatalargebankingorganization.Thenreadthroughthetworesumesanddecidewhichapplicantisbettersuitedtothejob.,Responsibilities:WorkaspartofateamtotakeownershipofallHRfunctionswithinthebankincludingstaffdevelopment,training,andallissuesconcerningstaffwelfare.Maintainallstaffdocumentsincludingcontracts,leave,andsickbenefits.Participateininternalandexternalrecruitmentprocedures.,Qualifications198284CommunityCollegeDiplomainBusinessOn-the-jobshortcoursesinvariousaspectsofHRandcomputerprogramsExperience19962006RightsGeneralTradingHumanResourcesManagerResponsibilityforallHRstaffmanagementRecruitmentsupervisorAdviseronallstaffdevelopmentissues198496RFCFoodCo.HumanResourcesSupportAssistantRecruitmentEmployeecontractsOrganizationofstaffPD,Applicant1,Qualifications200305UniversityofBirminghamM.A.inHumanResourcesManagement200003UniversityofCincinnatiB.A.BusinessAdministrationspecialfocusonFinanceExperience20052006MoreMortgagesCo.AssistantinHRDepartment(temporary)PreparingdocumentsandmaintainingfilesonallapplicantsSendinglettersofinvitationtointerviewtoshort-listedapplicants20032005LibrarySupportAfternoondutiesatcirculationdeskOrganizingbooksonshelves,Applicant2,f,ListentotwopeoplefromtheHumanResourcesDepartmentdiscussingthetwoapplicants.Checkthepositivepointsforeachapplicant.,Script,Key,g,Now,usingtheideasandadvicecontainedinthislesson,writeyourownresume.,HRManager:Yourresumeisaveryimportantdocumentandwithyourapplicationandcoverletteritstheemployersfirstintroductiontoyou,andthemeasureofyoursuitabilityforthejob.Rememberthatemployersreceivealotofapplications,soyouhavetomakeallyourdocumentsasreadableandasuser-friendlyaspossible.Thelayoutofyourresumeshouldbeinasimplefont,11or12pointinTimesNewRomanorArialscript.Yourcontactdetailsshouldbeup-to-dateandthee-mailaddressseriousandnottoomuchofanattention-grabber.Wegenerallyadvisepeoplenottoincludeageandmaritalstatusbecausesomepeopleobjecttobeingaskedthesequestions.Likewise,youdonthavetoincludeinformationaboutyourreligionthoughsometimesthisquestionmayappearontheapplicationfo