走出牛津第一册 unit 6 陈晶晶老师制作

学林出版社,第一册,普通高等教育“十一五”规划教材,大学实用英语综合教程,BeyondOxfordPracticalCollegeEnglishCourse,走出牛津,2,Back,Next,SalesGuiding导购服务,After-saleService售后服务,Unit1,Six,TableofContents,SalesGuidingitsraining.TheinfluenceoftheFarEasthasbroughtinmanynewfashions.*immediatelyad.立即，立刻e.g.Illwritetoourhomeofficetowaiveourclaimimmediately.Theyimmediatelywentonstrikeinresponsetotheineffectivenessofgovernment.,3.Dealingwithcustomercomplaints,Back,Next,53,Back,Next,4.Returningtheshirt,Workwithapartnertorole-playthesituation,usingtheexpressionsintheMindMap.Situation:LisasfatherreceivedaT-shirtasagiftfromAllenbutitistoosmall.Heisnowinthestorereturningtheshirt.Buttheclerksaysthatshecanonlygivehimcredittowardanotherpurchaseinsteadofgivingarefund.,54,Back,Next,4.Returningtheshirt,MindMap,55,Back,Next,4.Returningtheshirt,56,TextLead-in,Back,Next,Watchthevideoandcommentonit.,57,*billn.账单e.g.Thegaragesentusabillforrepairingourcar.bill当名词用还可表示“议案；钞票；票据；海报”等含义。e.g.Thebillwasdefeatedby379to149.Anacceptancebillisamoremodernformofthebillofexchangeininternationaltrade.相关的短语：collectionbill托收票据；afive-yuanbill一张五元钞票；acceptabill承兑汇票；anappropriationbill拨款预算案；atheater/concertbill戏剧/音乐会海报,*unuseda.未用过的e.g.Thecarsitsinthegarageunusedallweek.相关的短语：unusedcapital闲置资金unused另一释义表示“不习惯的”，注意其发音为/。如：handsunusedtolabor不习惯劳动的手。,sayingthatheowed$0.00为现在分词短语，在句中作状语，表示伴随情况，用来说明一个相对主句动词所表示的状况来说较为次要的状况。,我们会处理此事一位男士收到一张账单，说他那张从未用过的信用卡欠了零美元。他没把它当回事，直接就扔了。,Focus25,Next,Amanreceivedabillforhisunusedcreditcardsayingthatheowed$0.00.Heignoreditandthrewitaway.,Translation,5.WeWillTakeCareofIt,Readthepassageanddotheexercises.,Back,*ignorevt.无视，不管；忽略，遗漏e.g.Sheignoredthescoffsofherworkmates.ignore的名词形式为ignorance，意为“忽略；无知，愚昧”。e.g.Hisignoranceofspellingcosthimhisjob.ignore的形容词形式为ignorant，意为“无知的，愚昧的”。e.g.Hecontinuedonhisway,ignorantofthedangerwhichlayahead.,58,第二个月他又收到一张账单，又把它扔了。第三个月信用卡公司给他寄来一个通知，提醒他如果不立即汇回所欠的零美元，他们将注销他的信用卡。男士打电话给信用卡公司，他们告诉他账单的事情纯属电脑失误，他们会处理此事。,Focus25,Next,Thenextmonthhereceivedanotherandthrewthatoneawaytoo.Thefollowingmonththecreditcardcompanysenthimanote.Itsaidtheyweregoingtocancelhiscardifhedidntsendthem$0.00byreturnofpost.Hecalledthem.Theysaiditwasacomputererrorandtoldhimtheydtakecareofit.,Translation,5.WeWillTakeCareofIt,Back,*cancelvt.注销；取消e.g.HowcanIcancelmyaccount?ManyChinesetouristscancelledtheirUStourplansinflufear.相关的短语：cancelanorder撤消一项命令；cancelaticketreservation取消票座预定cancel的名词为cancellation。e.g.Theflightisfullybooked,butifthereareanycancellationswewillletyouknow.,byreturn(ofpost)=byreturnmail由下一班回程邮递寄回；立即作答e.g.Forastamped,addressedenvelopeyoucouldgetbyreturnofpostafreesampleoffacepowder.Whatcheek!Shetakesthreeweekstoacknowledgeourinvitationandnowshewantsananswerbyreturnofpost.,*errorn.错误；谬误e.g.Thiserrorislargelyduetomyoversight.Thecaraccidentwascausedbyhumanerror.error和mistake都有错误、过失的意思，常常容易混淆。error一般表示“过失，失误，差错”；而mistake表示“因为不小心或误会而引发的错误，忽略原则而产生的错误”；当动词用时表示“弄错；误解”。,takecareof处理；照看，照料e.g.Illtakecareofeverything.Youshouldtakecareofyournieceforthesakeofyoursister.文中多次用到theydtakecareofit，目的是为了说明信用卡公司售后服务不规范，问题时常出现，给顾客带来麻烦。,59,接下来的一个月男士认为该试用这张信用卡了。他认为如果信用卡上有购物记录，应该就可以结束这桩荒谬的事情。,Focus25,Next,Thefollowingmonthhethoughtitwasabouttimethathetriedoutthecreditcard.Hefiguredthatiftherewerepurchasesonhisaccountitwouldputanendtothisridiculousthing.(tobecontinued),Translation,5.WeWillTakeCareofIt,Back,itis/wasabout/hightimethatsb.didsth.为虚拟语气中，表示“是某人该做某事的时候了”，并不表示过去时态。e.g.Itisabouttimethatthechildrenwenttobed.Itshightimethatthearticlewaspublished.,itis/wasabout/hightimethatsb.didsth.为虚拟语气中，表示“是某人该做某事的时候了”，并不表示过去时态。e.g.Itisabouttimethatthechildrenwenttobed.Itshightimethatthearticlewaspublished.,tryout试验；考验e.g.Thenewruleshavebeenpartiallytriedout.Theyretryingoutanewanchorfortheshow.,*figurev.认为，以为e.g.Ifiguredthatwearingasuitmakesyoulooklikeabankclerk.figure当动词用还可表示“出现，抢眼；计算，猜”等含义。e.g.figure当名词用可表示“外形，轮廓；身材；人物；数字；图表”等含义。e.g.Icouldseetwofiguresinthedistance.Writetheamountinbothwordsandfigures.TheillustrationinFigure2needstobebetterlabeled.,putanendto结束某事，终止某事；消灭某物e.g.Themayorisworkingtoputanendtopolicecorruptioninthiscity.Weoughttofindsomewaytoputanendtothatnoise.,*ridiculousa.荒谬的，可笑的e.g.Dontbesoridiculous!Icantpossiblyaffordtogoonholiday.Iridiculous派生自名词ridicule，意为“嘲笑，戏弄”。e.g.Hewasregardedasanobjectofridicule.ridicule还可用作动词，意为“（不友善地）嘲笑，戏弄”。e.g.Hewasridiculedforhisideas.,60,但当他用信用卡时却发现信用卡已经被注销。他打电话给信用卡公司询问原委，信用卡公司对电脑失误之事再次向他致歉并说会处理此事。,Focus25,Next,However,whenheusedhiscreditcard,hefoundithadbeencancelled.Hecalledthecompany,whoapologizedforthecomputererroronceagainandsaidthattheywouldtakecareofit.,Translation,5.WeWillTakeCareofIt,Back,who引导的从句为定语从句，修饰thecompany。,apologizevi.道歉apologize的常用结构为：apologizetosb.forsth.e.g.Weapologizeforanyinconveniencecausedduringbuildingwork.Iapologizedtoherforsteppingonherfoot.apologize的名词形式为apology，意为“道歉”，如：awrittenapology道歉信。,61,又接下来的一个月，男士又接到一张账单，账单上说他还剩最后10天时间交付零美元欠款，否则公司将不得不采取措施收回欠款。最后男士给他们寄去一张零美元支票。电脑回复给他一张对账单，说他的信用卡上没有欠款了。,Focus25,Next,Thenextmonthhegotabillfor$0.00.Itsaidthathehad10daystopayhisaccountorthecompanywouldhavetotakestepstorecoverthedebt.Finallyhemailedthemacheckfor$0.00.Thecomputerreturnedastatementsayingthathenowowedthecreditcardcompanynothingatall.,Translation,5.WeWillTakeCareofIt,Back,or表示“否则”。e.g.Wedbettermakeadecisionsoonorthewholedealwillfallthrough.Youshouldeatmore,oryoullmakeyourselfill.,62,过了一个礼拜，银行打电话来，说他那张零美元支票使银行的支票处理软件发生瘫痪。男士说：“这可与我无关，我只是照你们说的做了。”,Focus25,Next,Aweeklater,themansbankcalledhim.Hewastoldthatthe$0.00checkhadcausedtheirchecksoftwaretofail.Themansaid,“Itsnotmyfault;Ijustdidwhatyouguysaskedmetodo.”,Translation,5.WeWillTakeCareofIt,Back,causesb./sth.todosth.为cause的常见结构，todosth.为不定式作宾语补足语，表示“造成/引起”。e.g.Theincidentcausedmetoreflect.Thecoldweathercausedtheplantstodie.,causesb./sth.todosth.为cause的常见结构，todosth.为不定式作宾语补足语，表示“造成/引起”。e.g.Theincidentcausedmetoreflect.Thecoldweathercausedtheplantstodie.,Clickformoreinformationonthestructure“verb+sb+todo”,63,Next,5.WeWillTakeCareofIt,Back,通常可带不定式作宾语补足语的动词有advise,allow,ask,bear,beg,cause,command,encourage,expect,forbid,force,get,hate,help,intend,invite,leave,like,mean,need,oblige,order,permit,persuade,prefer,request,remind,teach,tell,trouble,want,warn,wish等。,64,这位男士原本打算买台电脑作为生日礼物送给妻子的，现在他决定买台打字机。,Focus25,Next,Theman,whohadbeenconsideringbuyinghiswifeacomputerforherbirthday,boughtheratypewriterinstead.,Translation,5.WeWillTakeCareofIt,Back,本句的主干结构为：Themanboughtheratypewriterinstead，who引导的从句为非限制性定语从句，起补充说明的作用，不影响句子的主要结构和含义。considerdoingsth.考虑做某事e.g.Weareconsideringsellingthehouse.。Youmightconsidermovingtoasmallerhouse.considersth.tobesth.认为是e.g.Chinaisconsideredtobeoneofthegreatestcountriesintheworld.,本句的主干结构为：Themanboughtheratypewriterinstead，who引导的从句为非限制性定语从句，起补充说明的作用，不影响句子的主要结构和含义。considerdoingsth.考虑做某事e.g.Weareconsideringsellingthehouse.。Youmightconsidermovingtoasmallerhouse.considersth.tobesth.认为是e.g.Chinaisconsideredtobeoneofthegreatestcountriesintheworld.,65,Focus25,A.Decidewhetherthefollowingstatementsaretrue(T)orfalse(F)accordingtothepassage.,()1.Themanthrewthebillawaybecausehethoughtitwasjustamistakebythebank.()2.Themanignoredthebillthesecondtimesincehehadntusedhiscreditcardyet.()3.Heconsideredusinghiscreditcardtostoptheridiculousthinghappeningagainthefollowingmonth.()4.Afterhesentacheckfor$0.00,hewasstillaskedtopayhisaccount,orhiscreditcardwouldbecancelled.()5.Thecreditcardcompanythoughtthecomputererrorwasthemansfault.,Back,Next,F,T,T,T,F,5.WeWillTakeCareofIt,66,B.Fillintheblankswiththewordsinthebox.,Back,Next,5.WeWillTakeCareofIt,1.I_himtobeaboutthirtyyearsofage.2.Theycallmerudenames,butIjusttryand_itandwalkon.3.Ido_ifmyvoiceisalittlelowIvegotratherabadcold.4.Theyvehadto_tomorrowsfootballmatchbecauseofthebadweather.5.Thelettercontainsanumberoftyping_,whichImustcorrect.,figure,ignore,apologize,cancel,errors,67,Focus26,6.Writingaletterofcomplaint,Writealettertotheafter-saleservicedepartmentaboutanMP4playeryouveboughtbyputtingthefollowingsentencesinalogicalorder.,1.Enclosedaretheinvoiceandthewarranty.2.Itisnotsupposedtobreakdownsosoonafteritwasbought.3.Imwritingtoyouaboutthemp4playerIboughtfromyourcompanyamonthago.4.Sincetheplayerwasboughtonlyonemonthago,itsstillunderwarranty.5.Thereisalsoabusinesscardwithmytelephonenumberandaddress.6.Ifyouhaveanyquestions,pleasecontactme.7.Itdoesntwork.8.Iampostingittoyouinthehopeofgettingitrepaired.9.Thankyou.10.Thepowerison,butitwontplay.11.Thereissomethingwrongwithit.,Back,Next,68,Focus26,6.Writingaletterofcomplaint,DearSirorMadam,Imwritingtoyouaboutthemp4playerIboughtfromyourcompanyamonthago.Thereissomethingwrongwithit.Itdoesntwork.Thepowerison,butitwontplay.Itisnotsupposedtobreakdownsosoonafteritwasbought.Sincetheplayerwasboughtonlyonemonthago,itsstillunderwarranty.Iampostingittoyouinthehopeofgettingitrepaired.Enclosedaretheinvoiceandthewarranty.Thereisalsoabusinesscardwithmytelephonenumberandaddress.Ifyouhaveanyquestions,pleasecontactme.Thankyou.Sincerelyyours,JohnSmith,Back,Next,69,Focus27,7.Readme!,Readthepassageandchoosethebestanswertoeachquestion.,GoodSalesmanAyoungboywanteddesperatelytoworkatadepartmentstore.Heapproachedthestoremanager,whorespondedthattheydidntneedanyhelp.Quitepersistent,theboyreturnedagainandagainuntilthemanagerfinallysaid,“Werehavingaholidaysaletomorrow.Whydontyoushowupandgiveitatry?”Theboyreturnedthefollowingdayandproceededtosell.Attheendofthedaythestoremanagercalledtheyoungsteroverandaskedhowhehaddone.Theboyrespondedthathehadsold$31,083.50worthofmerchandise.,Back,Next,70,Focus27,7.Readme!,Themanageraskedhowhehaddonesowell.Theyoungmansaid,“WellthisguywasgoingfishingsoIaskedifhewantedsomefishhooks(钓钩),hesaidsure,thats$1.50.Iaskedifhehadanicefishingpole(竿),hesaidno,soIgothimapolefor$43.50.Doyouhaveanicereel(线轴)?Notyet,repliedthecustomer.soIgothimanicequickreleasereelfor$35.00.IaskedwherehewasgoingfishingandhesaidStrawberryReservoir.Itoldhimthebestplacetocatchfishwasnearthecenter.Doyouhaveaboat?Themansaidhedidnt,soIsethimupwithaniceoutboard30-footcruiserfor$28,000.ThenIaskedifhehadatrailer(拖车).Hedidnt,soIgothimadoubleaxletrailerfor$3,000.”,Back,Next,71,Focus27,7.Readme!,Asyoucanimagine,thestoremanagerwasastounded.“Andtothinkitallbeganwiththatmanaskingforapackoffishhooks!”Theboyreplied,“Ohno,itallbeganwithhimaskingforapackofcardswhichwas$3.50,soIreplied,Wellyouarentgoingtobedoingmuchelsethisweekend,youmightaswellgofishing!”,Back,Next,72,7.Readme!,Back,Next,1.Whydidthestoremanagerrefusetogivetheboyajob?A.Becausehewasnotqualified.B.Becausehewastooyoung.C.Becausetheydidnthaveanopening.D.Becausehehadnoexperience.2.Whydidthemanageragreetogivehimachance?A.Becausehefeltpityforhim.B.Becausehebegantolikehim.C.Becausehethoughttheboycoulddoit.D.Becausehefoundthattheboywasverystrong-willed.,C.Becausetheydidnthaveanopening.,D.Becausehefoundthattheboywasverystrong-willed.,73,7.Readme!,Back,Next,3.Whatdoesoneneedattheminimumifonewantstogofishing?A.Fishhooks.B.Afishingpole.C.Areel.D.Alloftheabove.,D.Alloftheabove.,74,7.Readme!,Back,Next,4.WhichofthefollowingstatementsisNOTtrue?A.TheboysuggestedthatthemangofishingatStrawberryReservoir.B.ThebestplaceforfishingattheReservoirwasnearthecenter.C.Themanknewlittleaboutfishing.D.Theboywasafishingexpert.,A.TheboysuggestedthatthemangofishingatStrawberryReservoir.,75,7.Readme!,Back,Next,5.Whatdidthemanoriginallyplantobuy?A.Hewantedtobuysomefishhooks.B.Hewantedtobuyapackofcards.C.Hewantedtobuyacruiser.D.Hewantedtobuyafishingpole.,B.Hewantedtobuyapackofcards.,76,Focus2Grammar,Grammar,ExerciseChoosethebestanswertocompleteeachsentence.,Back,Next,1.CarolsaidtheworkwouldbedonebyOctober,_personallyIdoubtverymuch.A.itB.thatC.whenD.Which2.Wewillbeshownaroundthecity:museums,parks,schoolsandsomeotherplaces,some_peoplemaynotvisit.A.whereB.ofwhichC.whichD.that,D.which,B.ofwhich,77,Focus2Grammar,Grammar,Back,Next,3._isknowntoall,MarkTwainwasagreatAmericanwriter.A.WhatB.WhichC.ThatD.As4.Thevisitoraskedtheguidetotakehispicture_thefamoustowerstands.A.thatB.whereC.whichD.there5.Weneedachairman_everyonehasconfidence.A.forwhomB.towhomC.inwhomD.withwhom,D.As,B.where,C.inwhom,78,Grammar,Back,Next,6.Thedayisnotfaroff_peoplewillbeabletotravelunderthesea.A.whenB.thatC.whichD.Where7.Dalianisagreatseasidecity_hevisitedandhadagoodimpressionof.A.whatB.whereC.whichD.When8.Canyounameafewcompanies_yourproductsarepopular?A.onwhichB.forwhichC.withwhichD.bywhich,A.when,C.which,C.withwhich,79,Grammar,Back,Next,9.Heneverstoppedtryingtodoanything_hehaddecidedtodo.A.whenB.whichC.thatD.wha