Avaya-主要产品架构一览图ppt课件

AVAYA主要产品架构一览图,2,过去PSTN,未来IMS,现在SS,接入层,控制管理层,应用层,Application,接入层,Access,ConnectionMgmt,App,App,传统电话通信系统基于电路方式,IP,H.323,SIP,SIP,“IPT”,“E-IMS”,PresenceSOA,控制管理层,应用层,语音通信系统的结构演变,3,AvayaAura，搭建企业级IMS软交换网络EIMS,借鉴并采用适合的IMS架构设计原则和合适的协议标准，包括SIP及其他协议便于使用、丰富的功能集，更为适合于企业用户的使用环境保持系统架构的灵活性为既有客户提供可平滑演进的解决方案支持与多厂商设备和应用的集成，无论是新系统或传统设备,3GPP所定义的IMS架构,AvayaE-IMS架构,IMS模型,4,5,HSS,AvayaE-IMS(Aura)与IMS逻辑架构对比,IMS逻辑架构,P-CSCF,App,App,App,I-CSCF,ServiceProvider,IP,MiniSM,CM,SIPA/S,SessionManager,CMLSP,Apps,可选的本地自存活应用,AvayaE-IMS逻辑架构,S-CSCF,Mgmt,SystemMgr,AppEMS,ServiceProvider,IP,6,AvayaE-IMS(Aura)与IMS对比,7,MX,AvayaAura方案架构现阶段,AvayaCM分支节点,ooo,独立的Avaya交换机,ooo,SIP网关,第三方PBXs,SBC,ServiceProviders,SystemManager,SessionManager,AvayaAuraCore,SIP中继,媒体服务器,TDM电路中继,接入层,连接管理层,应用层,SessionManager,SessionManager,AccessCM,8,MX,AvayaAura方案架构下阶段,第三方SIPIP电话,SystemManager,SessionManager,AvayaAuraCore,媒体服务器,接入层,连接管理层,应用层,SessionManager,SessionManager,Avayaone-XSIPIP电话,AvayaCM功能服务器,9,MX,AvayaAura完整架构,第三方SIPIP电话,AvayaCM分支节点,ooo,独立的Avaya交换机,ooo,SIP网关,第三方PBXs,SBC,ServiceProviders,SystemManager,SessionManager,AvayaAuraCore,SIP中继,媒体服务器,TDM电路中继,用户接入层,控制管理层,应用层,SIP状态表示,SessionManager,SessionManager,Avayaone-XSIPIP电话,10,MX,AvayaAura完整架构,第三方SIPIP电话,AvayaCM分支节点,ooo,独立的Avaya交换机,ooo,SIP网关,第三方PBXs,SBC,ServiceProviders,SystemManager,SessionManager,AvayaAuraCore,SIP中继,媒体服务器,TDM电路中继,接入层,连接控制层,应用层,SIP状态表示,SessionManager,SessionManager,Avayaone-XSIPIP电话,8)减少硬件需求,6)快速的集中应用部署，如会议，消息处理，协同通信，自助服务，呼叫中心,9)降低管理成本,3)减少分支点中继需求,1)网内呼叫集中的拨号方案,2)集中的中继接入,7)创新的SIP服务,5)多厂商支持,4)Tail-EndHopOff尾端网络跳跃,GlobalServices全球服务,CommunicationManagerSoftware,MediaServers媒体服务器,MediaGateways媒体网关,AvayaIP语音通信家族,WiFiDECTwireless,4601,4602LowcostIP低成本IP,IPSoftphoneIPAgent,IPSoftConsole,IntegratedManagementSuite集成管理套件,CommunicationDevices通信设备,S87XXHighAvailabilityCommunicationServer高可用性通信服务器,S8500/MVExpressSimplexCommunicationServer单工通信服务器,S8300/S8400EmbeddedCommunicationServer嵌入式通信服务器,StandaloneorSurvivableServers独立或可再生服务器,G450StackableGatewayformediumoffices中型办公室可堆叠网关,G650High-DensityGateway高密度网关,G350IntegratedGatewayforsmalloffices小型办公室集成网关,G250IntegratedGatewaysforverysmalloffices超小型办公室集成网关,New新9620IPphoneIP电话,New新9630IPphoneIP电话,4620,4625IPstandardandcolorScreenphoneIP标准及彩色可视电话,4610IPScreenphoneIP可视电话,AVAYAIP电话系统架构,服务器,通讯终端,S8730HighReliabilityCommunicationServer,S8510/MultiVantageExpressSimplexCommunicationServer,S8300C/DEmbeddedCommunicationServer,StandaloneorSurvivableServers,G450/G430StackableGatewayformediumoffices,G250BranchGatewaysforverysmalloffices,G650High-DensityGateway,G350BranchGatewayforsmalloffices,CommunicationManager5.1.2软件,G860High-DensityTrunkGateway,IG550IntegratedGatewayforJuniperRouters,96xxSeries-H.323/SIP;16xxSeriesValuepriced,36xxSeriesWireless,UnifiedCommunications-MobilitySolutionsExtensiontoCellular,Softphones,ClientsSW,ServicesNetworkAssessmentsSMB&BranchSolutionsCMSolutionsIPPhoneAppsN/WReadinessEmprixPerformanceAssuranceSoftwareSupport+UpgradesProactiveIPSupportRemoteMgdServicesforIPTIPConvergedServices,媒体网关,CommunicationManagertrafficflow,13,14,S8700-IP-Connect,15,16,17,18,19,电话呼叫中心,计算机电话应用与数据库,判断来话者及所需所拨打的号码来话者的号码帐户号码提示所需选项提示,根据引导指令将呼叫转接给业务代表,业务代表有空,ComputerTelephonyInterface(CTI),业务代表,处理呼叫,加入进一步详细的客户记录,接到来话,引导指令选择,屏幕弹出的公式格式内容,决定行动技能，特别的业务代表或小组自我服务资源录音通知服务速度,将屏幕弹出的内容传给业务代表,查看相关记录谁是客户？他们的特殊需要是什么?最大的问题是什么？,将呼叫接入业务代表,CTI电话计算机集成,计算机电话集成R3.1版本,AllCallVisorASAIfeaturessupportedonTSAPIandJTAPITSAPI和TAPI支持全部的CallVisorASAI功能Upto16ASAILogicalLinkssupportedoneormultipleswitches一台或多台交换机可支持多达16条ASAI逻辑链路WIndowsNT4.0orlater:singleormulti-processor基于WindowsNT4.0及以上版本,支持单处理器或多处理器结构,TSAPIAppl(WIndows,UNIX,OS-2HP-UX),电话服务器引擎,TserverCoreEngine,DEFINITYPBXDriver,CallVisorASAIProtocolStack,TSAPIAppl,WindowsNTServer,JTAPIAppl(anyJavaPlatform),JTAPIAppl,.,交换机驱动程序,CallVisorASAI协议栈,Application,TSAPI,WindowsOS,NetWareClientSW,UnixWare,Application,TSAPI,WindowsOS,NetWareClientSW,OS/2HP/UX,CSTAmessages,Server-basedApplications,TSAPI/JTAPIServerLibrary,CTILinkHardware,CTILink-ASAI,PBX,PBXDriverModule,TelephonyServicesModule,WindowsNT,Application,TSAPI/JTAPI,WindowsOS,NetWareClientSW,Win3.x,Win95,LAN,Server,Clients,CTI系统结构,CTI,管理终端,决策支持系统,主管终端,外接系统,座席终端,集成的工作管理,交互式语音应答,ACD报告,C-LAN,MedPro,TDMBus,IPSI,IPSI,G650媒体网关,IP硬件话机,局域网,专用LAN及IPSI控制,IP硬件话机,S8700,S8700,集成IPSecVPN,内置防火墙,G350媒体网关,最小的网络服务,RTP语音流加密,加密的H.248控制信令,VoiceVLAN,H.323信令加密,网络区域划分,基于HTTPS、SSH安全的网络管理,不提供直接Root帐户,DoS攻击保护,强化的Linux服务器,没有执行权利的硬盘分区,管理和IP语音控制采用不同的物理端口,IP语音安全设计总体架构,25,PSTN,分支机构,语音,数据,广域网,至总心,模拟/SDN中继,传真机,G450/G430媒体网关,IP软电话,模拟话机,IP电话,可选1路模拟中继实现紧急转接,ADSLModem,Internet,VPN网关,IPSecVPN备份路由,总部S8730,模拟Modem,Modem拨号备份,可选配置S8300媒体服务器实现增强的本地自存活ELS（完整CM功能）,内置标准自存活SLS（基本语音功能）,Avaya媒体与普通VoIP网关的不同之处（五）完善的容错备份,26,VoiceVLAN,VoiceVLAN,S8730-B,S8730-A,IPSI,IPSI,IPSI,IPSI,CLAN,DSP,VoiceVLAN,DSP,CLAN,DSP,DSP,VoiceVLAN,网络1,网络2,第1级：基于内存映像的备份切换,第2级：多个控制网络接口,第3级：多个IP信令和处理资源接口,数据中心#1,数据中心#2,VoiceVLAN,VoiceVLAN,S8730-B,S8730-A,IPSI,IPSI,IPSI,IPSI,CLAN,DSP,VoiceVLAN,DSP,CLAN,DSP,DSP,VoiceVLAN,第4级：ESS备份服务器,配置自动更新,VAL,VAL,VAL,VAL,第5级：冗余的语音宣告和音乐保持,第6级：主动的广域网监控和切换（需要CAN软件支持）,ESS,G450/G350（SLS）,第7级：本地自存活（ESS/LSP/SLS）,多级可靠性设计,27,LabEnvironmentDiagram,OCSEDGE,OCSFRONTEND,CM,Client,(Optional),CellPhoneClient,(Optional),28,LocalControlofAvayaTelephone,29,RemoteControlofAvayaExtension,30,VoIPDeskTelephony,TypicalMeetingExchangeDeployment,CommunicationServicesOrientedApproach,Presence&Reach-Ability,IVR&SpeechApplications,Human-InteractionWorkflow,Messaging/UnifiedCommunications,Conferencing,AssembleResponders,DisseminateInformation,ManageNotifications&Responses,Link-InSubjectMatterExpert,ConferenceStakeHolders,AvayaCommunicationServicesPlatformorchestratesandenablestheCommunicationFlowsforNetweaverBusinessProcessIntegration,Agility:EnablesServices-BasedBusinessComposition,GUESTROOM,OPERATORROOM,COMPUTERROOM,PABXROOM,EXTERNAL,TeledexTrimline(Bathroom),LogPrinter,IntegratedManagement,FCSPMSServerCallAccountingPropertyManagement,HostInterfacePC,RS232(PMS/CDR),AttendantConsole,Charger/Battery,Parallel,LAN,SchematicDiagramforProposedSolution,Filename:Cyberport-schematic-3Aug2003.ppt,Date:3Aug2003,PABXMtcModem,24xanalogvoiceports,FCSVoicemailServer,DotMatrixPrinter*,FrontOfficeSystem,Remark:*Forwakeupandcheckin/outpurpose,CDRPrinter(forrawdata),LAN,DCP/IP,LAN,DigitalPhone,BACKOFFICE,RemoteAlarmPanel,IPPhone,PMSLink,NotebookforRemotemonitoring,G650,Avaya8710,Applications“Enabled”byApplicationEnablementServices,ApplicationEnablementServices,AvayaCommunicationManager(CM),ContactCenterExpress,CustomerInteractionExpress,AvayaIntegratedResponse,AvayaInteractionCenter,AvayaProactiveContact,AvayaVoicePortal,Witness/Verint,NICE,Avayaone-XPortal,Avayaone-XMobile,AvayaMicrosoftOCAndLotusSametimeTelephonyOffers,DevConnectCommunity241uniqueapps,CustomerDevelopedApplications-#unknown,H.323,AEServicesClientApplicationView,RTP,ProprietaryCVLANprotocol,ApplicationEnablementProtocol,AEServicesServer,ASAIthroughTCPtunnelprotocol,CSTA-1ASN.1,DLGapp,CommunicationManagerIPInterface(e.g.C-LAN),TSAPIService,CVLANService,CMAPIXMLapp,CMAPIService,CSTA-3XML,DLGService,Telephony,UserandManagement,WebServices,OSSI(Mgmtonly),WebServiceclient,SOAP/WSDL,PHP,Axis,MgmtService,UserService,Tel.WebService,TSAPIService,ASAILinkLayer,CVLANService,DLGService,CSTAROUTER,CallInfoService,DeviceControl,MediaControl,WSDL/SOAP/HTTP,CVLANApp,ASAIApp,CSTAIIIXMLApp,JTAPILib,CVLANLib,CLAN,CLAN,ProwlerorEndpoint,JTAPIApp,WebServicesApplications,TSAPIApp,CVANProtocol,ASAIQ.931TCP/IPTunnelProtocol,DAPI,H.323/CCMS,RTP,WebLM,OAM,OSSI,GIP,ISG(ASAI),TransportLayer,Apache,CLAN,Postgres,CommunicationManager,AEServicesserver,CSTA-1ASN.1,ASAI/Q.931,ASAI/Q.931,CallVisorAPI,TransportLayer,Apps,LCSOCS,UASIP,DAPI,TUI,CallControl,TR/87,TSAPILib,RHEL4.0,CSTAIIIXMLoverTCP/IP,CSTAIIIJavaApp,CSTAIIIJavaLib,Server-sidemedia,Client-sidemedia,CSTA-1ASN.1,CSTAIIIXMLoverTCP/IP,RTP,ApplicationEnablementServices4.2Architecture,RAS/Q.931,HTTPS,OAM,CommunicationManager,GIPService,ClientApplication,AEServicesArchitecture-LicenseView,AEServices,WebServices,OAM,ASAI(DLG)App,CVLANApp,TSAPI/JTAPIApp,CSTAIIIXMLorJavaAppAKACMAPI,UserService,ManagementService,CLAN,LDAPStore,OSSI,TelephonyService,CallInfoSvc,DeviceControl,MediaControl,CallControl,TransportLayer,FEAT_ADJLK(ADJ-IPorADJLK),IP_API_AVALUE_STAVALUE_IP_STA,CLAN,DAPI,MedproProwlerCrossfire,DAPI,MOC/LCS/OCSClient,Device,Media&CallControlServices(CMAPI),UASIP,TSAPIService,RTPClientMedia,H.323,RTPServerMedia,TransportService,CLANn,CLAN1,VALUE_TSAPI_USERS(BASIC)VALUE_TSAPI_ADVANCED_USERSVALUE_AEC_LARGE_ADVANCEDVALUE_AEC_MEDIUM_ADVANCEDVALUE_AEC_SMALL_ADVANCED,CVLANService,VALUE_CVLAN_ASAI,VALUE_AEC_CONNECTIONS,DLGService,VALUE_DLG,VALUE_UNIFIED_CC_DESKTOP,CSTA/XMLRouterService,FEAT_ASAI(ASAI-IPorASAI)FEAT_ASAIPLUS(ASAI-IPorASAI),ISG(ASAI),ASAI-IP,ADJ-IP,VALUE_SMSPROXY,SMSService,IBMSametime,VALUE_DMCC_DMC,Device,MediaandCallControl(CMAPI)Services,CallControl:GeneralDescription:JTAPI/TSAPIcapabilitiesbuiltintoCSTAIII(CMAPI)Client.Function:PermitsCSTAIIIappstoinvoke3rdpartycallcontrolcapabilities.CurrentfunctionalityisSingleStepConferenceandServiceObservationforrecordingapps.Infuturereleases,muchoftheJTAPIlibrarywillbeaddedtotheCSTAIIIclientlibraries.LicenseRequirement:TSAPIBasic(inAES)equaltothenumberofconcurrentcallsbeingcontrolled.ForCallRecording,thiswouldbethenumberofCMAPIrecordingports.UA:GeneralDescription:MicrosoftOfficeClientCSTAIIIinterface.Function:MicrosoftOfficeClientusingSIPtorequestthirdpartycontrolofdevices.LicenseRequirement:AUNIFIED_CC_DESKTOPlicense(inAES)equaltoconcurrentlogins.TSAPIdoesnotconsumeaTSAPIlicenseonrequestsfromtheUAservicebuthandlesallUARequests/Events.CallInformationService:GeneralDescription:Detailsaboutcallsontheregistereddevice.Function:NotasrichasASAIdata.UUI,CollectedDigitsetcarenotavailabletotheapplication.LicenseRequirement:UsesAEConnections(inAES)tocommunicatewithCM.DeviceControl:GeneralDescription:Make/answercall,pressormonitorbuttons,endpointregistration.Function:UsedbyWitnessContactStoreforBulkRecordingtoinitiatearecordingusingabuttonpushofaprogrammedfeaturebutton.Usedbyallappstoregisterendpoints.LicenseRequirement:RequiresanH.323GatewayCLAN(notlicensedwithAEConnections).Limitedtrafficwhen3rdpartyCTI(CallControlService)isusedtoinitiaterecordings.RequiresCMsoftphoneregistration(IP_API_A)foreachdevicetobemonitored.MediaControl:GeneralDescription:Send/ReceiveRTPmedia.Function:ForServerMediaapplicationsrunsonAEServer.ForClientMediaapplicationslikeNICE,Witness,andVerint,themediastreamissenddirectlytotheclient,sotheMediaControlinteractionisattheclientasopposedtotheAESServerlocation.LicenseRequirement:RequiresMediaProcessingresourcesontheCMwhicharelicensedinCM.,TSAPILicensing,TSAPIAdvancedTSAPIAdvancedrequiredfor:CTIStation,PhantomCallsAdjunctRoutePredictiveCallsSelectiveListen/HoldSoldasLARGE,MEDIUM,SMALLConnectors,TSAPIBasicTSAPIBasicRTUrequiredfor:Monitor/query/controldevices(Station,ACDSkill)ControlcallsNoLicenseneededtomonitoraVDN,Notice,anAdvancedLicensedoesnotpermitanyoftheBasicfunctionality.Ifyouaredoingbothactivities,mustpurchasebothlicensetypes.ForExample:-PhantomCallswillconsumeoneTSAPIBasicUserLicenseduringtheCSTAMakeCall.-ThemonitorofaCTIStationwillconsumeoneTSAPIBasicUserLicense.,LicenseComparison,TSAPIBasic,AEServices3.1or4.0,CTIApplication,CSTA1TSAPI/JTAPI,NoLicenseRequired,VDN654320QueuetoSkill100,HelpfulHintTSAPIBasicRTUusedto:monitor/query/controldevicescontrolcallsNoticenoRTURequiredforVDN,Skill100EXT=123456AGT=987654,TSAPIBasic,AgentStation,CallANI=3035381000DNIS=987654,TSAPIAdvanced,AEServices3.1or4.0,CTIApplication,HelpfulHintTSAPIAdvancedLicenserequiredfor:-CTIStation,PhantomCalls-AdjunctRoute-PredictiveCalls-SelectiveListen/HoldSoldasLARGE,MEDIUM,SMALLConnectors,LARGE,MEDIUM,SMALL,S87xx,S8500,S8300(inG700)AlsoS8400,csi,CSTA1TSAPI/JTAPI,AEServicesIntegrationforIBMLotusSametime,IBMServer,Domino,SametimeConnectClient,AEServer,TSAPIService,CallControlService,CSTAIIIIXML,AvayaCommunicationManager3.x,4.x,5.0,Features:ClicktoCallClicktoConferenceTelephonyPresenceEndCallAddaPartyRemoveParty,AvayaConferenceService,Sametime,AvayaPresenceService,DMCCJavaSDK/Client,Notes,SametimeVPProtocol,DMCCJavaSDK/Client,LotusNotesClient,RememberthatCMAPIisnowDMCC(Device,Media&CallControl),ASAISoftware,DLG(DEFINITYLANGateway)Clients,CVLANr6/r8Clients,AvayaCTClients,CMAPIClients,CMAPIServer,AvayaCTServer,CVLANr9/9.1Server,MAPD,MedPro,DLGonMAPD,Co-ResDLGCVLANr6/8ServeronMAPDAvayaCommunicationManager(mustbe2.0orlatertosupportCVLAN9.1),Pre-ApplicationEnablementServicesCTIOfferings,C-LAN2,C-LAN3,ApplicationEnablementServicesOffer,ProductionLAN/WAN,CallRecordingApplications,DesktopPowerDialerApplications,IsolatedLAN/VLAN,MediaProcessor,CallCenterApplications,C-LAN1,AvayaCommunicationManager3.0orGreater,Click-to-DialWebPortalInfrastructure,Services(APIs/Protocols)Device,Media&CallControl(1stparty)CVLAN,DLGTSAPI/JTAPI(3rdparty)SingleOperationalAdministration&Maintenance(OA&M)EnhancedApplicationLinkSecure/EncryptedAutomaticLoadBalancingRedundancyTransparentFailoverResiliency(single-link)WebServicesTelephonySystemManagement,ApplicationEnablementServer,C-LAN4,AEServices示例配置多重服务双服务器:多应用冗余,ProductionLAN/WAN,VLAN1,VLAN2,CiscoICMPGs,CallRecorder:-NICE,TSAPIAgent:-CCE4,TSAPIApp:-PDS-IR,CommunicationManager5.2:,AEServicesServer:-TSAPIService-CVLANService,AEServicesServer:-TSAPIService-CVLANService,CommunicationsManagerServerandGateway,AEServicesLicenseMatrix,VPKeyComponents,GeneratesstandardJavaservletsOpeneclipseframeworkWindowsplatform,AnyJavaJ2SE/J2EEIBM,Apache,BEA,Sun,etc.Anyplatform,IBMWebSphere,ApacheTomcatRequires:RedHatLinux,Intel,RedHatLinuxEnterprise3.0IntelplatformincludingAvayaMediaGateways,AvayaVoicePortalArchitectureLogicalView,AvayaCommunicationManagerH.323VectorSteps,CTI,CallControl,MediaProcessingPlatformVoiceXMLtoH.323/SIP,ApplicationExecutionEnvironment,ApplicationDevelopmentEnvironment,Components,AvayaDialogDesignerGeneratesstandardJavaservletsOpenEclipseframeworkWindowsplatform,AnyJavaJ2SE/J2EEenvironmentIBM,Tomcat,BEA,etc.Anyplatform,AvayaGxxxMediaGatewayRTP/RTPCG.711,VoicePortalManagementSystem,MediaProcessingPlatformVoiceXMLtoH.323/SIP,EnterpriseServiceBus(EJB,.NET,Servlets,JNI),AvayaVoicePortalMPPRedHatLinuxEnterprise4.0Intelplatform(includingS8x00),AvayaVoicePortalManagementTomcatRequires:RedHatLinux,Intel,VoicePortalSoftwareComponents:Detail,VoicePortalManagementSystem,ApplicationServer,https,Configuration&Management,VoicePortalSystem,MRCPV1,VXMLBrowser,VXMLDocumentsHTMLhttp/https,VXMLDocumentsHTMLhttp/https,Configuration&LogDB,H.323SIP,H.323SIP,RTPSRTP,RTPSRTP,MRCPProxies,Management,MediaProcessingPlatform,Management,Log/Alarm,SNMP,Licensing,WebServices/https,VXMLApplications,DialogDesigner,WebServices/https,ASAI,OtherVXMLDevelopmentEnvironment,VXMLBrowser,MRCPProxies,Management,MediaProcessingPlatform,Telephony,TelephonyResources,Telephony,CTIConnector,ICConnector,DBConnector,CorporateDB,InteractionCenter,ConfigurationManagementWebInterface,JavaConnectors,VXMLApplications,CorporateResources,OtherConnectors,CorporateResources,WSConnector,WebService,AppLogging,WebServices/https,VoicePortalManagementSystem(VPMS),VoicePortalManagementSystem,ApplicationServer,https,Configuration&Management,VoicePortalSystem,MRCPV1,VXMLBrowser,VXMLDocumentsHTMLhttp/https,VXMLDocumentsHTMLhttp/https,Configuration&LogDB,H.323SIP,H.323SIP,RTPSRTP,RTPSRTP,MRCPProxies,Management,MediaProcessingPlatform,Management,Log/Alarm,SNMP,Licensing,WebServices/https,VXMLApplications,DialogDesigner,WebServices/https,ASAI,OtherVXMLDevelopmentEnvironment,VXMLBrowser,MRCPProxies,Management,MediaProcessingPlatform,Telephony,TelephonyResources,Telephony,CTIConnector,ICConnector,DBConnector,CorporateDB,InteractionCenter,ConfigurationManagementWebInterface,JavaConnectors,VXMLApplications,CorporateResources,OtherConnectors,CorporateResources,WSConnector,WebService,AppLogging,WebServices/https,VPMSArchitecture,NoteVirtuallyallVPMScomponentsgothroughPostgreSQLServertoaccessVoicePortalDatabase.Thelineswereomittedtoenhancereadability.,MediaProcessingPlatform(MPP),VoicePortalManagementSystem,ApplicationServer,https,Configuration&Management,VoicePortalSystem,MRCPV1,VXMLBrowser,VXMLDocumentsHTMLhttp/https,VXMLDocumentsHTMLhttp/https,Configuration&LogDB,H.323SIP,H.323SIP,RTPSRTP,RTPSRTP,MRCPProxies,Management,MediaProcessingPlatform,Management,Log/Alarm,SNMP,Licensing,WebServices/https,VXMLApplications,DialogDesigner,WebServices/https,ASAI,OtherVXMLDevelopmentEnvironment,VXMLBrowser,MRCPProxies,Management,MediaProcessingPlatform,Telephony,TelephonyResources,Telephony,CTIConnector,ICConnector,DBConnector,CorporateDB,InteractionCenter,ConfigurationManagementWebInterface,JavaConnectors,VXMLApplications,CorporateResources,OtherConnectors,CorporateResources,WSConnector,WebService,AppLogging,WebServices/https,MPP4.0ArchitectureProcessView,CallFlowBuilder,Nodescomponents,ProjectNavigatorListsprojectresources,SwitchPerspectives,AvayaVoiceBrowser,OutlineView,PropertyInspectorForeditingprojectresources.,LiveHighlightingandDebugging,AvayaVoiceBrowser,TomcatConsoleVXMLOutput,ModularMessagingArchitecture/Options,LAN,MessageStoreOptions*,MicrosoftExchangeStoreServer,AvayaMessageStoreServer(Linux),or,or,IBMDominoStoreServer(Win),MessagingApplicationServerwith:Aria/AUDIX/SerenadeTUI,MessagingApp