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UnitThreeStatusEnquiry公司资信咨询,.,2,LearningObjectivesofUnit3,1.Howtoentruststatusenquiries(outgoingletters去函,提出调查请求)2.Howtoreportstatusinvestigationresults(replyingletters回复,报告调查结果)3.Languagepoints-usefulexpressions,.,3,Backgroundofletterwriting,1.Whendoyouthinkstatusenquiryisnecessary?Why?2.Whichaspectsmaybeinvestigated?,(1)Businessscope经营范围(2)Financialposition财务状况(3)Credit信用状况(4)Reputation声誉(5)Businessstatus经营状况,.,4,DEFINITION,Astatusenquiryisarequestforopinionsonacustomersabilitytomeetagiventransactionorcommitment.,.,5,Reference证明人,1.Banks,2.Chambersofcommerce,4.Enquiryagencies,3.Othercompanieswhohavetradedwiththecompanyinquestion,1.Thecompanyentruststheenquiryagencywiththestatusenquiry,2.Theenquiryagencystudiesthefeasibilityofmakinginvestigation,3.Theyenterintoacontract,4.Theenquiryagencycollectsinformation,5.Theenquiryagencyreportsinvestigationresults,Lettersentrustingstatusenquiries:,Thetrainofthought?写作思路?,Content+Structure,Whodoyouwanttoinvestigate?Whatdoyouwanttoinvestigate?Andwhy?Whoisthereference?Showgratitude(+promisetokeepconfidence),SAMPLELETTER1,DearSirsWehavereceivedaletterfromtheAutoEngineeringCo.,Ltd.inNigeria,expressingtheirdesiretoenterintorelationswithusonconditionthatweallowthemastandingcreditofUSD5,000tostartbusiness.Asstatedintheirletter,theirreferenceistheNationalBankofNigeria,Ibadan.,Enquiryobject,Enquiryreason,Reference,.,9,Reference证明人,史密斯先生向我们介绍了您的名字,以作为他的信用证明人。YournamehasbeengiventousasacreditreferencebyMr.Smith.你们可与标准渣打银行(StandardCharteredBank)在本市的分行联系查询有关他们公司的信用状况。YoucanrefertothebranchofStandardCharteredBankinthiscityfortheircredit.,.,10,Itisourprincipletohavemoreconnectionsabroad;however,forsafetyssake,weshouldliketoknowthefinancialandcreditstandingoftheabove-mentionedcompany,especiallybecausetheyhaverequestedusforastandingcredit,whichweseldomgranttonewcustomers.Weshouldbeverypleasedifyouwouldassistusinthisrespect,andwecanassureyouthatanyinformationyoumaygiveuswillbetreatedinabsoluteconfidence.,Writeinpoliteandappreciativeterms!,Whattoinvestigate,.,11,EnquiryContent,我们想了解A.B.C.公司是经营批发贸易还是经营零售贸易。WewouldliketoknowwhethertheA.B.C.Companyisinthewholesalestradeorinretail.请坦率的告诉我们,我公司给他们1万美元的信贷你们认为是否安全。PleaseinformusfranklywhetheryouconsiderwemaysafelygivethemthecreditofUSD10,000(ornot).,.,12,不用说,我们一定不会泄露您提供的任何信息,您也不需要承担任何责任。Itgoeswithoutsayingthatanyinformationyouprovidewillbetreatedinthestrictestconfidenceandyouarefreefromanyresponsibility.,.,13,Lettersentrustingstatusenquiries:,Thetrainofthought?写作思路?,Content+Structure,Whodoyouwanttoinvestigate?Whatdoyouwanttoinvestigate?Andwhy?Whoisthereference?Showgratitude(+promisetokeepconfidence),WritingAnalysis:howtowritetothereferenceforinformation?,From:WilliamSmithTo:Messrs.Jones&CompanyofCardiffReference:Jones&CompanyWhoistobeinvestigated:Messrs.Evans&SonsWhatistobeinvestigated:solvency,DearSirsYournamehasbeengivenbyMessrs.Evans&Sonsastheirreference.Wewouldappreciateitifyoucouldfurnishuswithreliableinformationconcerningthem.Wehavereceivedanorderfromthemforaconsignmentoftea,sincethisisthefirstdealbetweenus,wedesiretoknowiftheirfinancialpositionisconsideredstrong.Weshallbemostgratefulforanyinformationyoucanobtainforus.YoursfaithfullyWilliamSmith(WholeGrocer),.,16,InvestigationResults,1.FavorableReply有利的答复,2.UnfavorableReply不利的答复,TheTrainofThought?,3.InexactReply不确切的答复,DearSirs,ItisabsolutelyoutofourexpectationthatthecompanymentionedinyourenquiryletterofMay15hadpresentedusasthereference.Asfarasweareconcerned,theyarereputable.However,ourknowledgeoftheirfinancialstandingisinsufficient.Indeed,theyhaveplacedseveralorderswithusinthepasttwoyears,however,thesuminvolvedwasmuchlowerthanthatmentionedinyourletter.Eventhough,theycouldnotpunctuallypayoffvariousdebtsformanytimes.Consideringthisshouldbetreatedwithcaution,weadviseyoutorefertotheenquiryagency.Weacceptyourassurancethatthematerialsweprovidedwillbekeptinabsoluteconfidence.,.,18,Howtoreporttheinvestigationresults?,1.Indicatethecompletionofinvestigation.表明完成调查2.Describethecollectedinformation.描述调查到的相关信息3.Providesuggestion.给出建议4.Stressconfidenceanddisclaimresponsibility.强调信息的机密性并进行免责声明,1.Itis_agreatprivilegeandpleasuretoansweryourletteraboutAnita&SonsCorp.2.Theyhavebeenacreditcustomer_ours.3.Ithasalwayspaiditsaccount_time.4.WerecommendAustraliaTradingCo.,Ltd.toyou_noreservations.5.Wouldyoupleaseletushaveareport_thereputationandfinancialstandingofthefirm?,Fillintheblanks,1,2,3,4,5,.,20,6.Weshouldalsolikeyouradvice_themaximumamountforwhichitwouldbesafetograntcreditonaquarterlyaccount.7.Weshouldliketoknowthefinancialandcreditstanding_theabove-mentionedcompany.8.Weshouldbemuchobligedifyouwouldtellus_theabove-mentionedcompanyisreliableintheirdealingswithyou.9.Wemustadviseyoutoregardtheirrequestforcredit_caution.10.Thiscompanyenjoysthefullestrespectandunquestionableconfidence_thebusinessworld.,Fillintheblanks,6,7,8,9,10,.,21,ReferencesfortheTranslation,1.Thefirmwithwhomweintendtodealhasreferredustoyouforparticularsrespectingtheirbusinessstandingandtrustworthiness.2.Weshouldbemostgratefulifyouwouldfurnishuswithyouropiniononthefinancialstatusandreliabilityoftheabovecompany.3.Asfarasweknow,theirfinancialstandingissound.4.Thefirmyouinquireaboutisoneofthemostreliableimportersinourdistrictandhasformanyyearsenjoyedagoodsreputationamongthetraders.,.,22,ReferencesfortheTranslation,5.ThexxBankofyourcitywillgiveyouanyinformation
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