职业模块unit-2Procedures-and-Duties

Unit2,ProceduresandDuties,Contents,UnitGoals,Lead-in,Listeningorder,F,E,A,C,D,B,1.WheredoesRuthwork?_2.Whatcanshedoforameeting?_3.Hasshereceivedanyvocationaltraining?_4.Whatofficemachinesisshefamiliarwith?_5.Isshehappywithhernewjob?_,Short-answerQuestions,Afterreadingthetext,giveshortanswerstothefollowingquestions.,Sheworksinacarcompany.,Shecanreceiveguests,keeprecordsandpreparemeetingdocuments.,Yes,shehasreceivedthevocationaltrainingforthreeyears.,Computers,printersandfaxmachines.,Yes,sheis.,Writing,Supposeyouareasecretary.SomecustomersarecomingfromAmerica.Accordingtothefollowingpicturesandthemainpointsofthetext,writeoutfoursentences.,1,2,3,4,1.Iwill_intheearlymorning.2.Iwill_thewholemorning.3.Iwill_duringthemeeting.4.Iwill_afterthemeeting.,meetsomecustomersfromAmericaattheairport,prepareforameeting,keeprecords,printdocuments,LanguageinUse,PartI.Spell,PartII.Listen,PartIII.Speak,PartIV.Read,PartV.Write,ProblemSolving,CultureTip,PartI.Spell,Spelloutthemissingwords.Thefirstletterofthewordsisalreadygiven.,1Maryiskeepingar_.,2MrMillerismeetingag_.,3Jennyisa_ingaphonecallfromherfriend.,4Joanist_ingoutthispaper.,ecord,uest,nswer,yp,PartI.Spell,Spelloutthemissingwords.Thefirstletterofthewordsisalreadygiven.,5Helenworksasas_inanoffice.,6Thed_forthemeetingisimportant.,7Couldyoushowmeyourboardingp_?,8Bettyboughtanewf_machineforthecompany.,ecretary,ocument,ass,ax,PartII.Listen,Listenandchoosetherightanswer.,Script,1.Thetelephonecallisbetween_.A.asecretaryandasalesmanB.DavidBlackandMrBrownC.asalesmanandamanager2.Thecallisfrom_.A.DavidBlackB.BettoSmithC.MrBrown,3.Thecallersayshehassome_.A.printersB.computersC.faxmachines4.MrBrownis_now.A.travelingB.talkingwithaguestC.havingameeting,Script,A:Goodafternoon.MrBrownsoffice,CanIhelpyou?B:Goodafternoon.ThisisDavidBlackfromBetto.Wehavesomenewcomputers.IthinkMrBrownwouldbeinterestedin.A:Imsorry,MrBrownisatameetingnow.Wouldyouliketoleaveamessage?B:Yes,please.Thanksalot.A:Yourewelcome.,PartIII.Speak,Speakout.Inpairs,practicethedialoguebyusingthepicturesbelow.Seeifyoucansaymore.,A:Goodmorning.Thisis_.Wehavesomenew_.Ithink_wouldbeinterestedinthem.B:Imsorry,heishavingameetingnow.Wouldyouliketo_?A:Yes,thankyouverymuch.B:Yourewelcome.,printer,faxmachine,answeringmachine,MikeSmith,printers,MrMiller,calllater,PartIV.Read,Readthestatementsbelowandtrytomatchthemwiththepictures.,BettoCompanysellsmanykindsofofficemachines.2.Oneofthemostimportantdutiesforasecretaryistoordertheofficemachines.3.Theysaidthecomputerwouldbemadeinhalfayear.4.Thecomputerwasverylightandhandy.,A,B,C,D,PartV.Write,Writeoutthemissingwordstocompleteastory.,Iama_.Oneofthemostimportant_formeistoordertheofficemachinesneededforthework.BettoCompanysellsmanykindsof_machines,soIalwaystradewiththem.Yesterdaytheyintroducedanewcomputertome.Itwasverylightandhandy.Iwasvery_andaskedwhenwecouldgetit.Theysaidthe_wouldbemadeinhalfayear.,secretary,duties,office,interested,computer,ProblemSolving,Part1,Part2,Part1,Helptheguestsbelowbyfollowingthecommonprocedureinahotel.,CouldIhavealookatyourroomcard?Whatkindofroomwouldyoulike?Howwouldyouliketopaythebill?MayIcleanyourroomnow?,Part1,Helptheguestsbelowbyfollowingthecommonprocedureinahotel.,Conversation1FrontDesk:Goodafternoon.Roomreservation,mayIhelpyou,sir?Guest:Yes,Idliketoreservearoom.FrontDesk:_Guest:Adoubleroom.Illcomewithmywife.,Whatkindofroomwouldyoulike?,Part1,Helptheguestsbelowbyfollowingthecommonprocedureinahotel.,Conversation2Bellman:Whatsyourroomnumber,please?_Guest:Oh,yes.Myroomnumberis1302.Bellman:Isee.Nowpleasefollowme.,CouldIhavealookatyourroomcard?,Part1,Helptheguestsbelowbyfollowingthecommonprocedureinahotel.,Conversation3Roomattendant:Housekeeping.MayIcomein?Guest:Yes,please.Roomattendant:Goodmorning,sir._,MayIcleanyourroomnow?,Part1,Helptheguestsbelowbyfollowingthecommonprocedureinahotel.,Conversation4Guest:Wedliketocheckoutnow.Cashier:Yes,sir._Guest:Incash,please.Hereyouare.,Howwouldyouliketopaythebill?,Part2,Workwithyourpartnerandtalkaboutasecretarysdutyduringtheweek.,AWeeklyPlan,OnMonday,shebooksticketsfortenpeopletoShanghai.OnTuesday,shebooks5roomsintheHiltonHotel.OnWednesday,shehasawholedaymeetingforthenewproduct.OnThursday,shecollectsinformationfromcustomersanddiscussestheafter-service.OnFriday,shetypesoutareportafterthemeeting.,CultureTip,无论在欧洲还是美国，企业聘用秘书更为注重工作经验和能力，在国外从事秘书工作必须通过考试，取得职业证书后才能够执业。“国际行政管理者协会”每年举办一次“特许职业秘书考试”，在世界各地设250个考场，考试必须同时进行。报考条件是：高中生为6年秘书工龄，大学生为总共6年的大学学龄和秘书工龄，有学士学位的人须工作一年后凭证明方可报考。考试科目有企业法、企业行为科学、企业管理、人际学、秘书会计学、秘书技能、办公室秘书工作程序等。考试连续进行12小时，合格者获“特许职业秘书”资格(简称CPS)。,秘书职业资格证,UnitTask,Whatareasecretarysdutiesforasuccessfulmeeting?1.Asecretaryandhermanagerwillattendameetinginanothercity.Whatwillthesecretarydobefore,duringandafterthemeeting?Discusswithyourgroupmembersandlistherduties.Beforethemeeting:(1)_(2)_(3)_,UnitTask,Duringthemeeting:(1)_(2)_(3)_Afterthemeeting:(1)_(2)_(3)_,UnitTask,2.Reportyourgroupworktothewholeclass.,ExtendedActivities,PartA,PartB,PartC,PartA,Listenandnumberthepictures.,3,2,4,1,Script,PartA,1.Weshouldbehonesttotheboss.Whenthebossisintrouble,weshouldhelphim/her.2.Weshouldremembertheimportantthingsfortheboss.3.Weshouldkeeppapersingoodorder,sothatwecanfindthematonce.4.Weshouldbepatient.Whensomeonedoesntagreewithus,weshouldntbeangry.,PartB,Readanddecidethedutiesforasecretary.Tick()inthebrackets.,1.()Asecretaryshouldhelpwhenthebossisintrouble.2.()Asecretaryshouldhaveagoodmemory.3.()Asecretaryshouldkeeppapersingoodorder.4.()Asecretaryshouldalwaysaskthebosssomequestions.5.()Asecretaryshouldbefriendly,patientandhonest.,PartC,Writedownthemissinginformationtosumupthesecretaryworkingrules.,Tobeagoodsecretary,weneedtobe_withtheboss.Weshould_importantthings.Weshouldkeeppapersingood_.Andweshouldbe_with