人力资源管理专业英语完整ppt课件

.,Chapter1AnOverviewofHumanResourceManagement,第一章人力资源管理概论,班级：人力1103班组长：,.,Contents,KeyWords【重点词汇】,1.1DefiningHumanResourceManagement人力资源管理的定义,1.2ResponsibilitiesofHumanResourceDepartments人力资源管理部门的主要职责,1.3SkillsofHRMProfessionals人力资源管理者的主要技能,1.4WhatAretheEnvironmentalDevelopmentsandHowtoKeepUpwiththeChanges?环境的变革和人力资源管理者的应对,.,KeyWords,humanresourcemanagement人力资源管理humanresourcemanager人力资源经理humanresourceplanning人力资源规划recruitment招聘selection选拔humanresourcedevelopment人力资源开发compensationandbenefits薪酬与福利,.,KeyWords,safetyandhealth安全与健康employeeandlaborrelations员工关系humanrelationsskills人际关系技能decision-makingskills决策技能leadershipskills领导技能technicalskills技术技能,.,1.1DefiningHumanResourceManagement人力资源管理的定义,.,KeyWords,Alternative:lt:ntvadj.非正统的，不寻常的；两者择一的n.二中择一；可供选择的事物；取舍；非传统（或他择性）生活方式的追随者（或鼓吹者）Qualificationkwlfkenn.资格，授权；条件，限制；合格证书；任职资格、职位要求Questionnairekwestne(r)n.调查表；调查问卷,.,KeyWords,Appropriatelyprprtladv.适当地，合适地，相称地Structurestrkt(r)n.结构；构造；建筑物；体系vt.构成，排列；安排Episodeepsdn.插曲，片断；插话；一集,.,1.1DefiningHumanResourceManagement,Humanresourcemanagement(HRM)istheutilizationofthefirmshumanresourcestoachieveorganizationalgoals.（人力资源管理是通过利用公司的人力资源，来实现组织目标的活动）Tounderstandthecontentofhumanresource,weshouldfirstreviewthekeyobjectivesofHRMtobeachieved.,.,人力资源管理的定义,1.员工目标2.绩效目标3.管理变革的目标4.管理的目标5.提供人力资源管理的目标,.,1.1DefiningHumanResourceManagement,FiveobjectivesformthecontentofallHRactivity:StaffingObjective员工目标Humanresourcemanagersarefirstconcernedwithensuringthatthebusinessisappropriatelystaffedandthusabletodrawonthehumanresourcesitneeds.Therightpeople,withtherightskillsprovidetheirserviceswhenneeded.,.,PerformanceObjective绩效目标Oncetherequiredworkforceisinplace,humanresourcemanagersseektoensurethatpeoplearewellmotivatedandcommittedsoastomaximizetheirperformanceintheirdifferentroles.TheachievementofperformanceobjectivesalsorequiresHRspecialiststoassistindiscipliningemployeeseffectivelyandequitablywhereindividualconductand/orperformancestandardsareunsatisfactory.绩效目标的实现也需要HR专业人士来帮助公司在基层工作的员工,1.1DefiningHumanResourceManagement,.,1.1DefiningHumanResourceManagement,Change-managementObjective管理变革的目标ThethirdobjectivesinnearlyeverybusinessrelatestotheroleplayedbytheHRfunctionineffectivelymanagingchange.Changecomesindifferentforms.Sometimesitismerelystructural,atothertimesculturalchangeissoughtinordertoalterattitudes,philosophies哲学orlong-presentorganizationalnorms组织制度.,.,1.1DefiningHumanResourceManagement,AdministrationObjective管理的目标Thefourthobjectiveislessdirectlyrelatedtoachievingcompetitiveadvantage,butisfocusedonunderpinningtheachievementoftheotherformsofobjective.（主要集中在一些基础目标的实现上面）Inpartitissimplycarriedoutinordertofacilitateanorganizationssmoothrunning.Thereisalsoalegalaspecttomuchadministrativeactivities,meaningthatitisdonebecausethebusinessisrequiredbylawtocomply.,.,1.1DefiningHumanResourceManagement,DeliveringHRMObjective提供人力资源管理的目标Thelargertheorganization,themorescopethereistoemploypeopletospecializeinparticularareasofHRM.Anothercommonareaofspecializationisinthefieldoftraininganddevelopment.另一个同样变得专业化的领域是培训和发展Inadditiontothepeoplewhohavespecialistrolestherearemanyotherpeoplewhoareemployedashumanresourcesorpersonnelgeneralists.除了有专业知识的人之外，许多人被受雇为人资或个人通才,.,1.2ResponsibilitiesofHumanResourceDepartments人力资源管理部门的主要职责,.,KeyWords,Performancepf:mnsn.绩效；履行；性能；表现；演出Coordinatek:dnetvt.使协调，使调和；整合；使（身体各部份）动作协调；（衣服、布料等）搭配vi.协调；协同；成为同等；被归入同一类别adj.同等的；语法学并列的；同等级的；带有同等性质的n.坐标；（颜色协调的）配套服装；复数（颜色、织料、式样等配合协调的）女套服；同等重要的人（或物）Accommodationkmdenn.住处；适应；便利；和解,.,KeyWords,Supervisorsu:pvaz(r)n.监督者，管理者；镇长Implementmplmntvt.实施，执行；使生效，实现；落实（政策）；把填满n.工具，器械；家具；手段；法履行（契约等）Assemblysembln.装配；集会；军集合号，集合鼓，集合；机装配，装配车间，供装配的零件Multiplemltpladj.多重的；多个的；复杂的；多功能的n.倍数；电工学并联；连锁商店；下有多个分社的旅行社Preciselyprsasliadv.精确地；恰好地；严谨地，严格地；一丝不苟地,.,1.2ResponsibilitiesofHumanResourceDepartments,Inallbutthesmallestorganizations,ahumanresourcedepartmentisresponsibleforthefunctionsofhumanresourcemanagement.LetstakeanoverviewoftheHRfunctionsandsomeoftheoptionsavailableforcarryingthemout.Humanresourcemanagementinvolvesboththeselectionofwhichoptionstouseandtheactivitiesofusingthoseoptions.Laterchaptersofthebookwillexploreeachfunctioningreaterdetail.,.,人力资源管理部门的主要职责,1.工作分析和工作设计2.招聘雇佣员工3.培训发展员工4.绩效管理5.规划管理薪酬福利6.保持良好的员工关系7.建立和管理人事政策8.确保员工的安全与健康9.支持组织战略,Openthebookpage5,.,1.2ResponsibilitiesofHumanResourceDepartments,AnalyzingandDesigningJobs工作分析和工作设计Toproducetheirgivenproductorservice(orsetofproductsorservices)companiesrequirethatanumberoftasksbeperformed.Thetasksaregroupedtogetherinvariouscombinationstoformjobs.Jobanalysisistheprocessofgettingdetailedinformationaboutjobs.（工作分析是一种获得工作详细信息的过程。）Jobdesignistheprocessofdefiningthewayworkwillbeperformedandthetasksthatagivenjobrequires.（工作设计是工作执行时起决定性作用的方法以及工作需求任务。）,.,1.2ResponsibilitiesofHumanResourceDepartments,RecruitingandHiringEmployees招聘雇佣员工Basedonjobanalysisanddesign,anorganizationcandeterminethekindsofemployeesitneeds.Withthisknowledge,itcarriesoutthefunctionofrecruitingandhiringemployees.Recruitmentistheprocessthroughwhichtheorganizationseeksapplicantsforpotentialemployment.（招聘就是组织寻找优秀员工的过程）,.,1.2ResponsibilitiesofHumanResourceDepartments,Selectionreferstotheprocessbywhichtheorganizationattemptstoidentifyapplicantswiththenecessaryknowledge,skills,abilities,andothercharacteristicsthatwillhelptheorganizationachieveitsgoals.（公司会选择一些有必要的知识、技术、能力以及在某些方面有突出才华的应聘者，这能够帮助组织有效的完成其目标。）,Openthebookpage7,.,1.2ResponsibilitiesofHumanResourceDepartments,TrainingandDevelopingEmployees培训发展员工Althoughorganizationsbasehiringdecisionsoncandidatesexistingqualifications（尽管组织的招聘决定是基于应聘者的任职资格）,mostorganizationsprovidewaysfortheiremployeestobroadenordeepentheirMallknowledge,skills,andabilities.Todothis,organizationsprovideforemployeetraininganddevelopment.,.,Trainingisaplannedefforttoenableemployeestolearnjobrelatedknowledge,skills,andbehavior.Forexample,manyorganizationsoffersafetytrainingtoteachemployeessafeworkhabits.Developinginvolvesacquiringknowledge,skills,andbehaviorthatimproveemployeesabilitytomeetthechallengesofavarietyofneworexistingjobs,includingtheclientandcustomerdemandsofthosejobs.,1.2ResponsibilitiesofHumanResourceDepartments,.,ManagingPerformance绩效管理Managinghumanresourcesincludeskeepingtrackofhowwellemployeesareperformingrelativetoobjectivessuchasjobdescriptionsandgoalsforaparticularposition.Theprocessofensuringthatemployeesactivitiesandoutputsmatchtheorganizationsgoalsiscalledperformancemanagement.（确保员工活动所完成的产量与组织目标相匹配的过程就是绩效管理,1.2ResponsibilitiesofHumanResourceDepartments,.,PlanningandAdministeringPayandBenefits规划管理薪酬福利Thepayandbenefitsthatemployeesearnplayanimportantroleinmotivatingthem.Planningpayandbenefitsinvolvesmanydecisions,oftencomplexandbasedonknowledgeofamultitudeoflegalrequirements（要建立在比较复杂且有群众基础的法律知识之上）Administeringpayandbenefitsisanotherbigresponsibility.Organizationsneedsystemsforkeepingtrackofeachemployeesearningsandbenefits.（组织需要建立起一个系统的维护员工薪酬福利的轨道）,1.2ResponsibilitiesofHumanResourceDepartments,.,MaintainingPositiveEmployeeRelations保持良好的员工关系Organizationsoftendependonhumanresourceprofessionalstohelpthemmaintainpositiverelationswithemployees.Thisfunctionincludespreparinganddistributingemployeehandbooksthatdetailcompanypolicies.（准备和发放细化公司政策的员工手册）Thehumanresourcedepartmentcanalsoexpecttohandlecertainkindsofcommunicationsfromindividualemployees.（收到员工心声的其他交流方式）,1.2ResponsibilitiesofHumanResourceDepartments,.,EstablishingandAdministeringPersonnelPolicies建立和管理人事政策Allthehumanresourceactivitiesdescribedsofarrequirefairandconsistentdecisions,andmostrequiresubstantialrecordkeeping.OrganizationsdependontheirHRdepartmenttohelpestablishpoliciesrelatedtohiring（雇佣）,discipline（纪律）,promotions（升职）,andbenefits（福利）.,1.2ResponsibilitiesofHumanResourceDepartments,.,Allaspectsofhumanresourcemanagementrequirecarefulanddiscreetrecordkeeping,fromprocessingjobapplications,toperformanceappraisals,benefitsenrollment,andgovernment-mandatedreports.（人力资源管理的所有方面都需要有认真和谨慎的态度，如：从整理求职表到绩效评估，从福利信息登记以及政府授权批准的报道等方面）,.,EnsuringEmployeesSafetyandHealth确保员工的安全与健康Safetyinvolvesprotectingemployeesfrominjuriescausedbywork-relatedaccidents.Healthreferstotheemployeesfreedomfromillnessandtheirgeneralphysicalandmentalwell-being.（健康涉及职工远离疾病以及他们的身心能够健康发展）Theseaspectsofthejobareimportantbecauseemployeeswhoworkinasafeenvironmentandenjoygoodhealtharemorelikelytobeproductiveandyieldlong-termbenefitstotheorganization.,1.2ResponsibilitiesofHumanResourceDepartments,.,SupportingtheOrganizationsStrategy支持组织战略Animportantelementofthisresponsibilityishumanresourceplanning,identifyingthenumbersandtypesofemployeestheorganizationwillrequireinordertomeetitsobjectives.（人力资源在支持组织战略的过程中一个很重要的工作是为满足组织的工作需要而进行人力资源计划，对员工的数量以及类型的预测。）,1.2ResponsibilitiesofHumanResourceDepartments,.,Skilledhumanresourceprofessionalscanapplyknowledgeofhumanbehavior,alongwithperformancemanagementtools,tohelptheorganizationmanagechangeconstructively.（建设性的、有助益的）专业的人力资源工作者可以应用人类行为学的有关知识，用绩效管理工具来促进组织有建设性的发展和改变。,.,ThefunctionalareasofHRMmentionedabovearenotseparateanddistinct;theyarehighlyinterrelated.Managersmustrecognizedecisionsinoneareawillaffectotherareas.（上面提到的人力资源管理所涉及的领域不是分开的和不同的，他们之间是高度联系的。）TheinterrelationshipsamongthenineHRMfunctionalareaswillbecomemoreobviousasweaddresseachtopicingreaterdetail.（当我们对每个部分更加细致的了解时，9个HRM职责会更加明显）,1.2ResponsibilitiesofHumanResourceDepartments,.,1.3SkillsofHRMProfessionals人力资源管理者的主要技能,.,KeyWords,Significancesgnfknsn.意义，意思，重要性adj.意义重大的Appraisalprezln.考评，评价，估量；鉴定，估价（尤指估价财产，以便征税）Ethicalekladj.伦理学的；合乎道德的，道德的，伦理的；凭处方出售的Overseevsi:vt.监督，监视；俯瞰；错过，宽恕，省略Stateoftheart先进的Complywiththelaw遵守法律,.,Withsuchvariedresponsibilitiesdiscussedabove,thehumanresourcedepartmentneedstobringtogetheralargepoolofskills.TheseskillsfallintothefourbasiccategoriesshowninFigure1.1:humanrelationsskills,decision-makingskills,leadershipskills,andtechnicalskills.,1.3SkillsofHRMProfessionals,.,人力资源管理者的主要技能,1.人际关系技能2.决策技能3.领导技能4.专业技术技能,.,FIGURE1.1FourBasicSkillsofHRMProfessionals,1.3SkillsofHRMProfessionals,.,Humanrelationsskills人际关系技能Theabilitytounderstandandworkwellwithotherpeopleisimportanttovirtuallyanycareer,buthumanrelationsskillshavetakenonnewsignificanceforhumanresourcemanagementtoday.,1.3SkillsofHRMProfessionals,.,Decision-makingskills决策技能Humanresourcemanagersmustmakeawidevarietyofdecisionsthataffectwhetheremployeesarequalifiedandwhethertheorganizationisoperatingefficientlyandcomplyingwiththelaw.,1.3SkillsofHRMProfessionals,.,LeadershipSkills领导技能Throughtheirknowledge,communicationskills,andotherabilities,HRmanagersneedtoplayaleadershiprolewithregardtotheorganizationshumanresources.Intodaysenvironment,leadershipoftenrequireshelpingt