高中英语投诉信PPT课件.ppt

.,1,PracticalWriting,LettersofComplaint,PracticalWriting,.,2,Whenyouhaveproblemswithfaultygoodsorservices.Whatshouldyoudo?,Whenyouaredissatisfiedwithyourteacher.Whatshouldyoudo?,.,3,itisoftenagoodideatoputthedetailsofyourcomplaintinwriting.,.,4,Lettersofcomplaintusuallyincludethefollowingstages:,第一段：开头，自我介绍，交代投诉内容，尽可能做到客观礼貌.Iamwritingtocomplain/makeacomplaintaboutIamwritingtoexpressmydissatisfaction/disappointmentabout第二段：正文，写明投诉的原因、问题的经过及产生的结果。Thereasonformydissatisfactionis.Inthefirstplace,.Inaddition,.注意:要点准要点全而不漏，时态合理运用衔接美巧妙衔接过渡，读文如沐春风,.,5,第三段：结尾，提出解决建议并希望尽快得到满意的答复，表示感谢。Iappreciateitverymuchifyoucould.IhopeyouwilltakemycomplaintsseriouslyandThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.,.,6,TeamworkAfterlearninghowtowritealetterofcomplaint,letswritealetterofcomplaintaboutyourEnglishteacher.,1.DoyoulikeyourEnglishteacher?,ThereisaninterviewwithLIHuaabouttheviewsoftheClass3Senior2ontheirEnglishteacher.,.,7,Dear_,Iam_(自我介绍).IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout_(交代投诉内容).Thereasonformydissatisfactionis_(总体介绍).Inthefirstplace,_(抱怨的第一个方面).Inaddition,_(抱怨的第二个方面).Inthesesituations,Ifindit_(感觉)to_(抱怨的方面给你带来的后果).Iappreciateitverymuchifyoucould_(提出建议和请求).ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Yourssincerely,LiHua,.,8,PracticalWriting,Summingup,Today,Welearnedwhatweshoulddowhenwemeetwithsomethingunreasonable.,Andhowtowritealetterofcomplaint.Weshouldkeepthosewrittingtipsinmind.,Homework,Finishyourletterbyyourself.,.,9,PracticalWriting,Tilltheendoflifeasilkwormkeepsspiningsilk,Tillburingitselfouta