项目管理人-商务模板

ProjectNamePost-MortemPresentationTemplate,PerformanceAgainstGoals,Actual:summarizewhatreallyhappenedinrelationshiptogoalsListprogressagainstmetricsGoal:stateoriginalgoalorgoalsofprojectListkeymetrics(itemsformeasuringsuccess),PerformanceAgainstSchedule,Plan:summarizeoriginalscheduleofprojectListkeymilestonesActual:summarizewhatreallyhappenedinrelationshiptoplanListdifferencesintermsoforiginaldates(xweekslate,xmonthsearly,etc.),PerformanceAgainstQuality,Qualitygoal:stateoriginalqualitygoalorgoalsfortheprojectListkeymetrics(itemsformeasuringsuccess)Actual:summarizewhatreallyhappenedinrelationshiptoqualitygoalsListprogressagainstmetrics,PerformanceAgainstBudget,Budget:stateoriginalqualitygoalorgoalsfortheprojectListkeycostgoals,expenditurelimitsActualcost/expenditures:summarizewhatreallyhappenedinrelationshiptobudgetListprogressagainstgoals&limits,Post-MortemByDepartment,ProjectPlanningHowWastheProjectPlanned?,Whowasresponsiblefororiginalplans?Howdidthatwork?Rightsetofpeople?Wasprojectwelldefinedfrombeginning?Wasthereanactualwrittenplan?Howwasprojectplancommunicated?Howwelldidthatwork?,ProjectPlanningWasthePlantheRightOne?,Wastheplanagoodone?Whatwasgood?Whatwasmissing?Wastheplanrealistic?Howdidtheplanevolveovertime?Wasthechangegoodorbad?Howdidthechangesaffecttheproject?Keyareasforimprovement:Makeveryspecificrecommendations.,Research&DevelopmentHowWasR&DManaged?,HowwastheprojectmanagedthroughR&D?Howmanyteams,numberofpeople,reportingstructure,etc.Howwelldidthatwork?Improvements?HowdidtheR&DteamscommunicateWhatmethods,timing,etc.Howwelldidthatwork?,Research&DevelopmentHowEffective&EfficientWasR&D?,Identifying&solvingtechnicalproblemsWereissuesidentifiedearlyenough?Wereproblemssolvedwell?Whatworked?Didntwork?Couldbebetter?Estimates&executionWereestimatesontrackwithactuals?Whathelpedpeopleestimatewell?Whatcausedpeopletoestimatepoorly?,ProjectManagementHowWastheProjectManaged?,Meetings:who/when/howoftenHowwelldidthiswork?Communication:who/when/howoftenHowwelldidthiswork?Changes:howtracked,communicatedHowwelldidthiswork?Othermethods:email,schedules,databases,reports,etc.,Manufacturing,Wasteamproperlypreparedtoreceiveproduct?BOM&paperworkcomplete&accurate?Materialsordered&ready?Didproductmeetmanufacturabilitygoals?Werethereunexpecteddelaysorproblems?,QualityAssurance&Support,Howwasproductqualitymeasured?Wasthiseffective?Efficient?Howdidfinalproductcompareagainstqualitygoals?Howwerequalityissuesresolved?Weresupportteamsproperlyprepared?Isproductqualityconsistentwithsupportresources?,Marketing,Didpositioningmatchfinalproduct?Waspositioningsuccessful?Appropriate?Effective?Wasproductlauncheffective?Weremarketingprogramseffectivelyimplemented?Didproduct&launchmeetmarketinggoals?,Sales,Waschannel&salesforceappropriatelyinformedaboutproduct?Didproductandmessagemeetcustomerneed?Wastimingappropriate?Cost?Howdoinitialsalescomparetogoals?Howhasproductbeenreceived?,KeyLessons,WhatWentRight,SummarizeinquickbulletpointsspecificthingsthatworkedwellUsespecificexamples:“daily15-minutemorningstatusmeetingsworkedwell”insteadof“teamcommunicatedwell”.Distributeorlistnetworklocationofforms,procedures,reports,etc.thatwerefoundtobeparticularlyuseful.,WhatWentWrong,SummarizeinquickbulletpointsspecificthingsthatcausedproblemsTrytoisolatespecificattitudes,procedures,methods,timingissues,etc.thatcausedproblemsHowdidteamrespondtoproblems?,Recommendations,Byd