《饭店情景英语》ppt课件

.,.,关于考试：平时成绩（70%）：课堂发言+考勤卷面成绩（30%）,上课方式：课本内容学生自己发言,.,PART1TheFrontOffice,TheManagersRemarks,1.Whatistheaimofahotel?2.Canyousaysomethingaboutthegreatimportanceofthefrontoffice?3.Whyshouldthehotelstaffhaveastrongsenceofresponsibility?4.Howcanthehotelachievegreaterfinancialsuccess?,Questions:,.,UNIT1,RoomReservations,1-1ALongDistanceCallReservations(长途电话预定)1-2AGroupReservation(团体预定)1-3AFace-to-faceReservation(门市预定),equivalent平行的arrival到达的May26th5月26日creditcard信用卡takecareof照顾，处理parkinglot停车场10%discount九折,representative代表UA美国联合航空confirmation确认assist协助；帮助southward向南available可获得的referral参考的,Dialogues:,NewWards:,.,UNIT1,RoomReservations,Exercises2:,Self-IntroductionPleasemakeabriefself-introductionin3minutesatleast,youcantryitfromtheaspectsbelow:namehometowninterestsnobodywilleverknow.Youjustflyintothesky;thewholeskyisyours.Buttheparrotwasclingingsodeeply,sohard,thatthemansaid,Whatisthematter?Areyoumad?Hetriedtotaketheparrotoutwithhisownhands,buttheparrotstartedpeckingathim,andatthesametimehewasshouting,Freedom!Freedom!,3,.,Thevalleysinthenightechoedandreechoed,butthemanwasalsostubborn;hewasafreedomfighter.Hepulledtheparrotoutandthrewhimintothesky;andhewasverysatisfied,althoughhishandwashurt.Theparrothadattackedhimasforcefullyashecould,butthemanwasimmenselysatisfiedthathehadmadeasoulfree.Hewenttosleep.Inthemorning,asthemanwaswakingup,heheardtheparrotshouting,Freedom!FreedomHethoughtperhapstheparrotmustbesittingonatreeoronarock.Butwhenhecameout,theparrotwassittinginthecage.Thedoorwasopen.,4,.,Unit3PersonalizedServices个性化服务,.,Dialogues:3-1AbouttheRoomServices(客房用餐服务)3-2SolvingtheMinibarProblem(解决小冰箱的问题)3-3AboutBaby-sittingServices(托婴服务),FunctionStudy：P132StructureStudy：P131Exercises：1P135III2P136IV3P134I,.,Thestorygoesthattwofriendswerewalkingthroughthedesert.Duringsomepointofthejourneytheyhadanargument,andonefriendslappedtheotheroneintheface.Theonewhogotslappedwashurt,butwithoutsayinganything,hewroteinthesand:Todaymybestfriendslappedmeintheface.“Theykeptonwalkinguntiltheyfoundanoasis,wheretheydecidedtotakeabath.Theonewhohadbeenslappedgotstuckinthemireandstarteddrowning,butthefriendsavedhim.,1,.,Afterherecoveredfromtheneardrowning,hewroteonastone:Todaymybestfriendsavedmylife.“Thefriendwhohadslappedandsavedhisbestfriendaskedhim,AfterIhurtyou,youwroteinthesandandnowyouwriteonastone.Why?Theotherfriendreplied:Whensomeonehurtsusweshouldwriteitdowninthesandwherewindsofforgivenesscaneraseitaway.Butwhensomeonedoessomethinggoodforus,wemustengraveitinastonewherenowindcanevereraseit.,2,.,LEARNTOWRITEYOURHURTSINTHESANDANDTOCARVEYOURBENEFITSINTHESTONE.Theysayittakesaminutetofindaspecialperson,anhourtoappreciatethem,adaytolovethem,butanentirelifetoforgetthem.Sendthisphrasetothepeopleyoullneverforget.Itsashortmessagetoletthemknowthatyoullneverforgetthem.,3,.,Unit4LaundryServices,Dialogues:4-1ExplainHowtoGettheService(介绍洗衣服务)4-2SuggestingExpressingServices(建议快洗服务)4-3“HonestyIstheBestPolicy”(诚实至上),.,Unit4LaundryServices,StructureStudyFunctionStudyExercises(练习)：1P145IV2P146V3P144I,.,Unit5MiscellaneousServices,Dialogues5-1OpentheDoorwiththeDupl