AvayaAura解决方案

AvayaAuraANewEraofBusinessCommunications,Overview02June2009,2,2009AvayaInc.Allrightsreserved.,YourCommunicationsJourneyEmpoweringthebusinessuser,NETWORK-CENTRIC,Enablers:NetworkBusinessBenefit:TotalCostofOwnership,OperationalEfficiencies,ORGANIZATION-CENTRIC,Enablers:Mobility,Collaboration,VideoBusinessBenefit:CustomerService,EmployeeProductivity,USER-CENTRIC,Enablers:Web2.0,Personalization,SocialNetworksBusinessBenefit:UserEmpowerment,User&BusinessProductivity,CompetitiveAdvantage,Yesterday,Today,Tomorrow,3,2009AvayaInc.Allrightsreserved.,AvayaAura,4,2009AvayaInc.Allrightsreserved.,Vocabulary,SIPH.3233GNGNIMSTDM/ISDNPSTNSIPTrunkSBCSOA,5,2009AvayaInc.Allrightsreserved.,LargeEnterprisecommunicationrequirement,CommunicationchallengetoLargeEnterpriseMulti-vendorsystemintegrationUniformDialPlanReliabilityandSecurityAcentralmanagementIncreasingMobilityrequirementSomeExample:PingAnInsurance:40,000employeeacross3000branchesPetrolChina:InstalledAvayasolutionatHQ(3000user),planninginstall18,000IPphonesineverygasstation.,6,2009AvayaInc.Allrightsreserved.,CaseStudy(Imperatives),Scenario450locations450separatePBXs56contactcenterapplicationsRequirementsAsingleSIP-enabledcore56CCto6CCThenationwidedeploymentmustbecompletedwithin6months,7,2009AvayaInc.Allrightsreserved.,CommunicationIndustryTrend-Enterprise,MobilityanddistributionofnetworksPresenceCommoditizationofVoiceServicesApplicationIntegrationtoimproveTCOofcommunicationEndtoEndIPSIPtrunkingbeingdeployedasaPSTNserviceandforsitetositepeering),8,2009AvayaInc.Allrightsreserved.,CommunicationIndustryTrendServiceProvider,3GNGNIMSImpacttotheEnterprisecommunicationmarketSIPTrunkingserviceTransparentintegratingIMSbaseApplication,9,2009AvayaInc.Allrightsreserved.,AvayaAura,10,2009AvayaInc.Allrightsreserved.,AncientStory,11,2009AvayaInc.Allrightsreserved.,AuraCreatesOrderoutofChaos,AuraCreatesaSingle,CentralizedDialplanAuraCentralizesCallAdmissionControlAuraSimplifiesNetworkInterconnect,VM1,VM-N,VM-2,CC,VM,12,2009AvayaInc.Allrightsreserved.,DataCenter2,ContactCenter,DataCenter1,CommunicationManager(Active),CommunicationManager(Standby-ESS),AuraCentralizedDialPlan,OOO,OOO,OOO,PSTN,SIPTrunks,SIPTrunks,ContactCenter,i120,ContactCenter,45-XXX,445-XX,630-XXXX,22-XXXXX,SM,SM,13,2009AvayaInc.Allrightsreserved.,CutsCostswithCentralTrunking,PBX,CC,PBX,KTS,CC,AuraCore,SP#2,SP#1,SP#3,CC,CC,PBX,KTS,SP#3,PBX,SP#1,SP#2,$,$,$,$,$,$,$,$,$,$,14,2009AvayaInc.Allrightsreserved.,Geo-Scaleto450,000Users,Upto10DataCentersallGeoRedundantandActiveTLSConnectionstoEveryUserWorldwide,15,2009AvayaInc.Allrightsreserved.,Aura:Enterprise-WideMobility,LetsUsersRegisterFromAnywhereintheWorldSameNumberSameNameSameLoginandPasswordSameFeaturesHandlesEmergencyDialing-911,Core,SM,16,2009AvayaInc.Allrightsreserved.,MX,AvayaAuraArchitecture,3rdPartyendpoints,AvayaCMBranch,ooo,AvayaCMStandalone,ooo,G860,3rdPartyPBXs,SBC,ServiceProviders,SystemManager,SessionManager,AvayaAuraCore,SIPTrunks,MediaServers,TDMTrunks,Access,Connection,Application,SIPPresence,SessionManager,SessionManager,Avayaone-Xendpoints,17,2009AvayaInc.Allrightsreserved.,Huge3rdPartySIPInteroperability,GrandStream,Couterpath/eyeBeam,AudioCodes,Polycom,DiVitas,FreiTel,TeleDex,SNOM,Mitel,QuesCom,CiscoATA,Ascom,InnoMedia,Samsung,Dasan,Motorola,Cisco,18,2009AvayaInc.Allrightsreserved.,SM,SM,AuraCore,AuraQuickerAppDeploymentsExample,Steve,CharlieG.,CallCharlieG.),DB,CM,SIPA/S,CallBlocker,19,2009AvayaInc.Allrightsreserved.,CaseStudy(AuraDeployed),PaybackResultsandOtherBenefits$3Mannualsavingsfromreducingtrunkaccessfees$1.25Mannualsavingsfromconsolidating56callmanagementserverstojust6$2.8Mannualmaintenanceplusupgradesavingspotentialfromconsolidatinghardwareandupgradeprotection.(Paybackinlessthan6months)StandardizeonasingledialplanCentralizedmanagementCustomerservicewillbeimprovedsignificantly,20,2009AvayaInc.Allrightsreserved.,AuraisaadvancedcommunicationsolutionforlargeenterpriseAurabaseontheE-IMSArchitectureThesolutioncanSupportupto10datacentres,25,000locationsand450,000usersSupportfastapplicationdeploymentRuninActiveActiveredundantmodeLowTCOCentralTrunkingShareMediaServerShareApplicationCentralManagementOn-NetandOff-NettollbypassEnterprisewideMobility,Conclusion,21,2009AvayaInc.Allrightsreserved.,AvayaAura,22,2009AvayaInc.Allrightsreserved.,CostSavings,5ValuePropositions:CuttingtheCoreDeterminethehighestprioritybusinessdrivers,LongDistanceSavings,TrunkReductionSavings,RoutingSimplicitySavings,3rdParty/LegacySwitchIntegration,BusinessUserAppEnablement,Whichonestousedependsonthecustomerssituation,ValuePropositions,BusinessAgility,ApplicationEnablement,23,2009AvayaInc.Allrightsreserved.,AvayaAura,24,2009AvayaInc.Allrightsreserved.,AvayaAuraEditions,EasytopurchaseperusersoftwarepricingbyEditionNormalcustomerupgradefromcurrentCommunicationManagerEditions,25,2009AvayaInc.Allrightsreserved.,AvayaAuraPackaging,-included-availableforfee,26,2009AvayaInc.Allrightsreserved.,AvayaAuraPresenceServices,Multi-vendorpresenceaggregationOpenXMPP,SIP/SIMPLEstandardsMicrosoftOCS,IBMLotusSametimeReal-timeAvayatelephonypresenceComplimentarytoenterpriseroll-outsofMicrosoftandIBMpresenceHighscaletohundredsofthousandsofuserswithsub-secondresponseReal-time“always-on”,active/activehighavailabilityEnterpriseanduserpolicies,availabilityrulesEnablepresence-awareapplicationsAvayaone-XCommunicatorAvayaone-XPortalResidentExpert(SmartFinder)FutureUCandContactCenterappsThird-partyapplications,27,2009AvayaInc.Allrightsreserved.,27,CONFIDENTIALSALESTRAINING.2009AvayaInc.Allrightsreserved.,AvayaAuraCommunicationManager,OngoingevolutionofrichcapabilitiesStraightforwardupgradeforcustomersCanbedeployedas-iswithnewPresence,SessionManagerandothercapabilitiesaddedwhenneededContinuetodeploywithAvayaS8xxxservers,GxxxgatewaysandallphonesNewchoicesforallbranchsizesVideoaseasyasaphonecallIntegratedcontrolofAvayaone-XCommunicator,PolycomandTandbergNewextendedarchitectureNew“SIP-ISCfeatureserver”integrationwithSessionManagerSIPintegrationofmanyCMs,third-partyPBXs,centraltrunks,NewFeatures,G430withmodularexpansion,SmallbranchsurvivableSIPgateway,5.2release,28,2009AvayaInc.Allrightsreserved.,AvayaModularMessaging5.0,ModularMessagingLeadershipFlexible,proven,high-scalesolutionOver5millionusersservedsofarSuperiorredundancyandfailoverEasiestevolutiontoUCforover100millionOctelandIntuityAUDIXusersPowerfulone-Xspeechincluded*Speech-to-textfromMutare/SpinVox*Visualvoicemailfromone-XclientsHighsecurity,restrictedclientchoicesSessionManagerenhancesSIP-basedModularMessagingdeploymentsCentralSIPmanagement,loadbalancing,active/activegeo-redundantcore,routearoundfailures,enterprise-widecalladmissioncontrol,NewFeatures,*SpeechinEnglish,ShippingNow,MessagingMigrationIncentiveProgram(MMIP)Upto50%offforqualifiedmigrations,29,2009AvayaInc.Allrightsreserved.,AvayaVoicePortal5.0,Market-leadingselfservicesolutionEnablingcustomerserviceeverywhereAwardwinningDialogDesignerMassivedistributedscale,highavailabilityOpenstandards:WebServices,VoiceXML,ccXML,JEE,Eclipse,MRCPIntegratedwithleadingJEEappservers:IBMWebSphere,Oracle/BEA,TomcatOutboundProactiveOutreachEvolutiontoSIPfromTDMandH323Nowenablingvoice,speech,andvideoVideoself-helpandwait-treatmentForin-storekiosksand3Gmobileacces