商务礼仪 英文版

BusinessEtiquette,Contents,1、Receptionetiquette2、Tablemanners,Receptionetiquette,Exchangingbusinesscard,Whataretherulesformakingintroductions?,Amanisalwaysintroducedtoawoman.Ayoungpersonisalwaysintroducedtoanolderperson.Alessimportantpersonisalwaysintroducedtoamoreimportantperson.Asinglepersonisalwaysintroducedtoamarriedperson.,MakingIntroductions,Handshakeetiquette,Theprinciplesforshakinghands:,Manandwoman,womanoffershandfirst.Youngpersonandolderperson,olderpersoninitiatesahandshake.Superiorandsubordinate,superioroffershandfirst.Teacherandstudent,teacheroffershandfirst.,Handshakeetiquette,Pleaseremember:,1.Stretchrighthand.2.Standatattentionlegs,upperbodyslightlyforward.3.Eyecontact,facetohaveexpression,showingasinceresmile.4.Keepingabout3secondsisappropriateforhandshake.,Handshakeetiquette,Dont:,Stretchlefthand,Handshakewithanotherhandinthepocket,Handshakeetiquette,Dont:,Handshakewithwaterorsweat,HandshakewithExcessiveforce,Businesscardetiquette,Theetiquetteofexchangingbusinesscard:,1.Handingbusinesscard,Observingthewillandseizingthemoment.Payingattentiontotheorder.Beingpoliteandstandardizingtheposture.,Businesscardetiquette,Theetiquetteofexchangingbusinesscard:,2.Acceptingbusinesscard,Beingmodestandgentle.Readingcarefully.Placingorcollectingproperly.,Businesscardetiquette,Elevatoretiquette,Holdtheelevator,guestfirst.Ifguestsaremorethanone,weshouldentertheelevator,onehandholdsopen“.Exitfirstenterbehind.,Theetiquetteoftakingtheelevator:,Ridingetiquette,Ridingetiquette,Ridingetiquette,Ridingetiquette,Tablemanners,DifferencebetweenChineseandWestern,Tablemanners,SeatinginChina,Theseatofhonor,reservedforthemasterofthebanquetortheguestwithhigheststatus,istheoneinthecenterfacingeastorfacingtheentrance.Thoseofhigherpositionsitclosertothemasterofthebanquet.Theguestsoflowestpositionsitfurthestfromtheseatofhonor.Whenafamilyholdsabanquet,theseatofhonorisfortheguestwiththehigheststatusandtheheadofthehousetakestheleastprominentseat.Ifroundtablesareused,theseatfacingtheentranceistheseatofhonor.Theseatsonthelefthandsideoftheseatofhonoraresecond,fourth,sixth,etcinimportance,whilethoseontherightarethird,fifth,seventhandsooninimportance,untiltheyjointogether.,Tablemanners,SeatinginWest,Theyalsothinktherightishonorandtheleftislow.Inthebanquet,thehostandhostesssitfromeachother,gentlemanofhonorsitnearthehost,hisMadamesitnearthehostessandtheothersfollowthem.Intheinformalparty,itfollowsthatwomenisfirst.,Tablemanners,Difference?,Tablemanners,PeoplepreferroundtableintheChinesebanquets.Inthewest,thelongtablesarethechoiceinthebanquet.,InChina,peopleliketoseataroundandsharetheplates.Chinesepeoplevaluecollectivism.InWest,peoplehavetheirownplateandeattheirownfood.Westernpeoplevalueindividualism.,Difference,Tablemanners,Tableware,China,West,Tablemanners,whenenjoyingthemeal:,InChina:Atmosphereislively,p