BEC中级写作PPT课件

.,1,小作文(40-50)1.email2.memo3.note内部往来,大作文(120-140)1.posal商务往来,BEC中级写作,.,2,.,3,To:P.JonesFrom:LuisaGambonDate:1November,2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarestartingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m.inmyoffice.Thankyou.,.,4,Email,.,5,备忘录(Memo/Memorandum),主要是用来提醒、督促对方或就某个问题提出自己的意见或看法。,.,6,Memo,.,7,1.To:收信人的姓名与职衔如To:Mr.JohnSmith,SalesManager2.From:发信人的姓名与职衔3.Date:英式英语-日、月、年如15thAugust,2018,Memo,.,8,.,9,.,10,注意：1.一般采用平头式（左对齐）和缩进式2.称呼、结束语和落款可不写3.必要时可编写常见称呼和落款人的名字,.,11,正文告知事由：事件拓展细节：具体信息建议或要求,.,12,S1告知事由Ihavelearned/noticedthat_.Iamwritingtoinformyouthat_.Iwouldlikeyoutoknowthat_.Wearegoingto_.,.,13,S2拓展细节1.原因(because)2.重要性3.具体信息说明或询问Pleaseletmeknowif_.,.,14,S3建议或要求Idohopethat_.Inorderto_,Isuggestthat_.Wearerecommendingthat_.Please_.,.,15,Youworkforalargecompany.Youaregoingtobetransferredtoanotherdepartmentwithinyourcompany.Writeanemailtoallstaff:tellingthemwhichdepartmentyouaremovingtosayingwhenyouwillbemovingdepartmentexplainingwhatyournewresponsibilitywillbe.Write40-50words.,1.告知信息类,.,16,Dearcolleagues,IwouldlikeyoutoknowthatIwillleavethisdepartmentandtakeoveranewjobinthepurchasingdepartment.Mydepartmentwillstarton1stJuly,2016andmymaindutyistonegotiatesupplycontracts.Thankyou.Karen,.,17,.,18,Youarethetrainingmanagerofacompanywhichhaswonalargeexportorder.Youhavebeenaskedtoorganizeforeignlanguagetrainingforsomeofyourstaff.Writeamemotostaff:explainingwhythecoursesarenecessarysayingwhichmembersofstaffshouldattendannouncingwhenthecourseswillstartWrite40-50wordsonaseparatesheet.,.,19,To:AllstaffFrom:thetrainingmanagerDate:1March,2016Subject:AForeignLanguagetrainingcourseIwasaskedtoorganizeaforeignlanguagetrainingcoursebecauseofthelargeexportorderwereceivedrecently.Itwillstarton15Marchandisexpectedtoconcludeon1.May.Thosewhowilldealwiththeordersshouldattendthiscourse.,.,20,Youarethemanagerofasmallexportcompany.PeterWatson,animportantclient,isvisitingyourcompanyforthreedaysfrom22October.WriteanotetoyoursecretaryAskinghertobookahotelroomSayingwherethehotelshouldbeGivingherthedateWrite40-50words.,2.布置安排类,.,21,Mary,MrPeterWatsonisvisitingusinOctober.Couldyoupleasehireahotelroomforhim?Heisarrivingon22ndOctoberandwillstayforthreenights.Ifpossible,thehotelshouldbeoneneartheoffice.Thankyou.,.,22,Youarethefactorymanagerofacarcompany.Youarewaitingforurgentlyneededcomponentsfromyourpurchasingdepartment.WriteanotetoMr.Grayson,theAssistantPurchasingManagerenquiringaboutthereasonforthedelaystatingwhenthecomponentsareneededsuggestingameetingtodiscussfuturedeliveriesWrite40-50wordsonyourAnswerSheet,3.询问信息类,.,23,Iamwritingtoenquireaboutthereasonofthelatedeliveryoftheorderedcomponents.WeneedthecomponentsnextMonday.Inordertosmoothourcooperation,Isuggestthatwehaveameetingtodiscussfuturedeliveries.,.,24,YouareaProjectTeamleader.Youhavehadtopostponeyournextprojectmeetingbecausesomeofthemembersofyourteamwillbeabroad.Writeamemotoyourprojectteam:informingthemofthepostponingandgivingthereasonstatinganewdateandtimeforthemeetingrequestingsuggestionsfortheagenda.Write40-50wordsonyourAnswerSheet,4.征求意见类,.,25,Iamwritingtoinformyouthatthenextprojectmeetingwillbepostponed.Becauseseveralteammemberswillbeabroadforanotherproject,wewillholdournextmeetingon1August,startingfrom9a.m.Pleaseletmeknowifyouhaveanysuggestionsastotheagendaofthemeeting.,.,26,Youhavelostyourcalculator,andyouwanttoorderanewone.Youneedtomakeawrittenrequesttoyoursupervisor,AnnRay.WriteamemotohersayingthatyouneedareplacementexplainingwhathappenedtotheoldoneaskinghertoapprovetherequestWriteabout40-50words.,5.求助申请类,.,27,Iamwritingtoapplyforareplacementcalculator.Ifoundtheoldonemissingaftertheclientmeetingyesterday.Asacalculatorisessentialtomydailywork,couldyoukindlyapprovethisrequest?,.,28,Youwouldliketogotoseminaronpresentationskills.Writeanemailtoyourlinemanager:requestingtimeoffworktogototheseminarsayingwhentheseminarisexplainingwhyyouwanttogoWrite40-50wordsonaseparatesheet,.,29,TO:NickJohnsonSubject:PresentationSkillsSeminarIwouldliketoattendaseminaron3April.Itisaboutpresentationskills.SinceIhavetomakemanypresentationstocustomers,thisseminarwillbeuseful.Couldyoutellmeifitspossibletotaketimeoffworktoattendthisseminar?ThanksAngela,.,30,YourcompanysSalesDepartmenthasaskedyoutogiveatalknextFridayonyourmostrecentproject.WriteanemailtoMrs.JayintheSalesDepartment:agreeingtogivethetalkandsuggestingatimesayingwhatequipmentyouwillneedrequestinginformationabouttheparticipantsWrite40-50wordsonaseparatesheet.,6.推荐建议类,.,31,To:AnnaJaySubject:TalkNextFridayIwouldliketogivethetalksuggestedbyyouandIthink9.30a.m.,afterthebreak,wouldbetheperfecttime.TheequipmentIwillneedisoverheadprojector.Pleasegivemesomeinformationaboutthepeopleparticipating.Renate,.,32,大作文商务信函报告建议书,.,33,大小作文不同点读者：内部（信函）/外部要点：3个/5个字数：40-50/120-140,.,34,DearMr.Wang,称呼,Iamwritingtheletter,正文,Yoursfaithfully,LiMing,落款,Herearemysuggestions.,.,.,35,DearMr.Wang,称呼,Iamwritingtheletter,正文,Yoursfaithfully,LiMing,落款,Herearemysuggestions.,.,.,36,一、商务信函,称呼：顶格写，用逗号1)给组织机构/单位，不确定具体收件人：DearSirorMadam,.,37,称呼2)给个人：Dear+人名/职务DearBob,DearMr./Mrs.Wang,一、商务信函,.,38,一、商务信函,落款Yoursfaithfully/sincerely,DavidJohnson,.,39,订单类handlingorder询问类enquiryandreply投诉类complaintandapology告知变化类noticeofchanges,一、商务信函,.,40,1.订单类Youaretheownerofaclothingfactory.Acustomerhassentyoualettersummarizingarecentnegotiation.Youhavewrittensomenotesontheletter.Writea120-140wordsreplytothebuyerusingtheletterandyournotes.WriteonyourAnswerSheet.,.,41,DearParveen,Itwasgoodtoseeyouagainlastweekandwearedelightedthatyoursilkblouseswillbeincludedinourwintercatalogue.Aspromised,listedbelowarethepointsagreedatthemeeting.1.ThecontractisfortheShebarangeofsilkblousesinthreecolors.2.YouwillgrantusexclusiveimportrightsfortheblousesintheUK.3.Thequantitywillbe5000pieces,withafurtheroption3000.4.Thepriceperpiecewillbe$5.65forthefirst5000.Youwillconfirmthepricefortheoptional3000pieces.5.Paymentwillbebyletterofcredit.6.Theinitialorderwillbereadyexfactoryby1August1999.Itrustyouwillfindthisinorder.Ilookforwardtoyourwrittenconfirmationinduecourse.BestregardsStephaniePowellChiefPurchaser,.,42,SampleDearStephanie,Thankyouforyourletterof1March.WearedelightedthattheShebarangewillbeinyourcatalogue.Thereare,however,somesmallpointswhichneedclarifying.TheShebarangecomesinsixcolors.Pleaselookatthesamplesandconfirmwhichthreecolorsyouwouldlike.Youreferredtothefurtheroptionof3000pieces.Ithoughtweagreedon4000.Pleaseconfirmthecorrectfigure.Icanconfirmtheoptionalpieceswillcost$5.25each.Unfortunately,duetoafullorderbook,weareunabletodeliverby1.8.99.Theearliestdatewouldbe15.8.99.Ihopethiswillbeacceptable.Ilookforwardtohearingfromyousoon.Yourssincerely,Parveen,.,43,2.询问类Thecompanyyouworkforisexpandingrapidlyandislookingfornewpremises.YourManagingDirectorisinterestedinWatersideIndustrialPark,andhasaskedyoutowritealettertofindoutmoreinformation.ReadWatersideIndustrialParksadvertisementbelow,onwhichyourmanagingDirectorhasalreadymadesomenotes.Then,usingallyourManagingDirectorshandwrittennoteswriteyourlettertoRosemaryBrownatWatersideIndustrialPark.Donotincludepostaladdresses.Write120-140wordsonaseparatesheet.,.,44,WATERSIDEINDUSTRIALPARK(Whichotherfirmsareinthearea?)Avarietyoflargeandsmallunitesavailable.(sizes?)FinancialhelpavailableformanycompaniesmovingtotheArea(Whowouldqualify?)Excellentroadandraillinkswithallpartsofthecountry.Skilledlaborforceformanufacturingorservicesectorbusiness(Laborcostscomparedwithotherareas?)Foraninformationpack,pleasecontact:RosemaryBrown(Askforthis)WatersideindustrialparkPhone(11)8008866Fax(11)3236644,.,45,SampleDearMrs.Brown,Withreferencetoyouradvertisementinthelocalnewspaper,Iwouldliketohavemoreinformationabouttheabove.Couldyoutelluswhichotherfirmsareinthearea,andwhatarethesizesoftheunitsavailableforrental.Regardingthefinancialhelpmentioned,couldyouinformuswhowouldyouqualifyforitandhowtoapply.Anotherpointtoclarifyistheskilledlaborcostscomparedwithotherareas.Finally,wewouldbegratefulifyoucouldsendustheinformationpacktoouraddress.Welookforwardtohearingyoufromyousoon.Yourssincerely,AlyaMaideen,.,46,3.投诉类Yourecentlyattendedaone-daytrainingcourseonhealthandsafety.Youweredisappointedwiththecourseandyouhavedecidedtowritealetterofcomplainttothetrainingcompany.Readtheadvertisementbelow,whichgivesdetailsofthecourse.Youhavealreadymadesomenotesontheadvertisement.Then,usingallyourhandwrittennotes,writeyourlettertoMoiraGeddingsatGBGCertificationServices.Donotincludepostaladdresses.Write120-140wordsonaseparatesheet.,.,47,GBGCertificationServicesGoodforbusiness,goodforyouRegardlessofwhetheryouareinamanufacturingorserviceindustry,youarerequiredbylawtooperateyourbusinessinamannerwhichissafeandhealthyforyourworkforce.Ourcourseswillhelpyouprovideasafeandlegallysoundworkingenvironmentforyourstaff.,.,48,Ourone-daycoursesinclude:Experiencedandhighly-qualifiedtrainers(trainerwassick-replacementpoor)High-qualityinformationpacks(pileofloosephotocopies)Smallgroups(maximum8people)(nottrue)priceincludeslunchandrefreshments(explainwhatwaswrongwithlunch)Allone-daycoursesrunMonday-Fridayfrom9:30-17:00.(startlate)Formoreinformationcontact:MoraGeddingsGBGHouseSummerfieldRoadOxfordOX84DN,.,49,SampleDearMrs.Geddings,IamwritingtocomplainthetrainingcourseonhealthandsafetywhichIattend27November.WhenIbookedthiscourse,Ichoseyourcompanyasitcamehighlyrecommendedandthecoursesseemedtobeofahighstandard.Iwaspromisedanexperiencedtrainerbutunfortunatelyhewassickandthereplacementwasnotasgoodasexpected.Regardingtheinformationpacksthesewereonlyapileofloosephotocopies,whichwasnotpromised.Theclasssupposedtobeabout8peoplebutinminetherewereabout15.Finally,shouldmakeitclearthattheclassstarted1hourlate,andthelunchthatwasnotserved,wascold.Iamsureyoucanunderstandmydisappointment.Iwouldthereforebegladifyoucouldinvestigatethismatter.Ilookforwardtohearingfromyou.Yourssincerely,LisaKostevska,.,50,道歉信Youarethesecretaryinacompanywhichmakesplastictableware.Yourbosshaslefttheletterbelowforyoutoanswer.Writealetterof120-140wordstoMs,Jerome,explainingthereasonforthedamagedgoods.Usetheinformationinherletterandthenotesfromyourboss.Donotincludeaddresses.Writeonyouranswersheet.,.,51,Chris:pleasewritebacktoMsJeremeQUALITYwithregrets,etc.WemustntCAFETERIAINC.losethiscustomerNEWROADThanksMELBOURNE6October1997ThemanagerPlastic-A-PlentyCo.GoughIndustrialEstateMelbourne,.,52,DearSirorMadamPLASTICTABLEWARE-Productnos.0821(folks)and7234(bowls)Wehaveusedyourcompanyasasuppliertoourrestaurantsforseveralyears,(5yearstobeexact.)anduntilrecentlythequalityofyourproductshasalwaysbeengood.However,on2Septemberthisyear,wetookdeliverofsomeplastictablewarewhichwasofextremelypoorquality.Manyofthebowlswerechipped(wewillreplacethemfreeofcharge)andseveralofthefolkswerebroken.Wecannotusetheminourcafeterias.Idohopethatsuchadeliverywillnotberepeated,andthatyousuppliestousinthefuturewillagainbeofhighquality.(SodoI!Itwasthefaultypackingmachine-nowrepaired)If,however,wereceiveanyfurtherfaultyplastictablewarefromyou,wewillbeobligedtofindanothersupplier(tellheritwonthappenagainshesanexcellentcustomer,sopleaseofferourapologies)toprovideuswithgoodswhichmeetourownhighstandards.Iamsureyouwillbeabletoprovideuswithasatisfactoryexplanation.Yoursfaithfully,AnnJeremeRestaurantsDirector,.,53,SampleDearMsJereme,Thankyouforyourletterof6October.Aftersupplyingyourrestaurantsfor5years,Iwasextremelysorrytohearthatthebatchofbowlsandforkswhichyoureceivedon2Septemberwasnotofusualquality.（表示歉意）Aftercarefulinvestigation,wefoundthatthecauseoftheproblemwasafaultypackingmachine.Ithasnowbeenrepaired.Icanpromiseyouthatthistypeofproblemwillnothappenagain.（解释原因）Accordingtothesalescontractbetweenus,wewill,ofcourse,replaceyourfaultydeliveryfreeofcharge.(处理意见)Iwouldliketoofferourapologiesonceagainandthankyoubeinganexcellentcustomer.(再次道歉)Yourssincerely,.,54,4.告知变化类YouworkintheSalesDepartmentofaninternationalcompany.ManuelaGarcia,animportantclient,isvisitingyourcompanyforaday.Therearesomechangestotheitineraryyousentherlastweek.Writealetterof120-140wordstoMsGarcia,usingtheoriginalandyourhandwrittennotes,informingherofthechanges.,.,55,Proposeditineraryforone-dayvisitofManuelaGarciaWednesday20October11:00MsGarciaarrivesonflight1B432fromMadridJohnSallistomeetMsGarciaatairport11:30Arriveatcompany(Originalarrivaltimetoooptimistic)JohnSallistogiveMsGarciaanintroductorytourofthecompany12:30LaunchatWhiteHartrestaurant(Restaurantfull.ItsnowtheSwanhotel)(JohnSallis,CarolSnape,SueSmith,Ms.Garcia)(Carolcantmakeit.Explainwhy?)14:00Meetinginboardroom(JohnSallis,CarolSnape,SueSmith,Ms.Garcia)15:30Coffeebreak16:00Productpresentation(givesomedetails)(JohnSallis,CarolSnape,SueSmith,Ms.Garcia)18:00JohnSallistotakeMsGarciatotheairport(Johnhastogoearly.SuewilltakeManuelatotheairport)19:30MsGarciadepartsonflight1B886toMadrid,.,56,SampleDearMs.Garcia,Furthertolastweekscorrespondence,IamwritingtoinformyouthatwehavetomakeafewchangestotheoriginalitineraryforWednesday20October.Firstly,inordertoallowplentyoftimeforyoutotravelfromtheairport,yourtourofthecompanywillbeslightlyshorterthanthehourwhichwehadoriginallyplanned.Secondly,pleasenotethatastheWhiteHartisfullonWednesday,lunchwillbeattheSwanHotel.CarolSnapewill,however,notbejoiningusduetoapreviousengagement.IthasbeenconfirmedthatTomMcAllisterwillshowthenewvideoaboutournewnaturalshampoorangeat16:00.AsJohnSallishastoleaveearly,SueSmithwillaccompanyyoutotheairportforyoureveningflight.Ifyouhaveanyquestions,pleasedonothesitatetocontactme.Yourssincerely,.,57,二、商务报告(report),下级部门用书面形式向上级部门或上级领导汇报工作、反映情况、提出建议等使用的上行公文。常见的有请示报告，工作报告和调查报告。,.,58,题型分析:1.文字类2.图表类柱状图:barchart饼状图:piechart曲线图:linechart表格:table,二、商务报告(report),.,59,标题：Reporton.引言：Introduction正文：Findings结论：Conclusion建议：Recommendation,二、商务报告(report),.,60,注意：1.报告标题可不写2.报告通常包括三项(Introduction,Findings,Conclusion),建议书包括四项(recommendation),.,61,IntroductionThereportaimsto_.Thepurpose/aimofthereportisto_.,.,62,FindingsThesurvey/researchaboveclearlyrevealsthat_.Fromthechartshownabove,wecanclearlylearn/noticethat_.Thekeyfindingscanbesummarizedasfollows.,.,63,ConclusionTherefore,Itcanbeconcludedthat_.Basedontheanalysisabove,wecanconcludethat_.,.,64,RecommendationItissuggestedthat_.Werecommendthat_.Itisadvisablethat_.,.,65,1.文字类,Youworkforacompanythatsellselectricalgoods.YouhaverecentlyvisitedapotentialsupplierinSlovakia.LookatthememoandyourhandwrittenNotes.Writea120-140wordreportrecommendingwhetheryourcompanyshoulddealwiththesupplierornot.,.,66,AlanHerestheinformationaboutLudovaTechnologies.Itisntmuch,Imafraid,butitsallwehave.Thecompanyis15yearsoldandemploysabout20people.ItslocatedinthesouthwestofSlovakia,ontheAustrianborder.Theymakeelectricalgoodssuchaspocketradios,butwerenotreallysurewhatelse.Canyoufindoutthefollowingandwriteareportrecommendingwhatweshoulddo?Dontforgettomakeafinalrecommendation,.,67,ThefactoryWhataretheproductionfacilitieslike?Oldequipment,butmodernizationplannedWhatistheproductioncapacity?QuitelowduetooldmachinesProductsWhatistheproductrangelike?Widerange,goodqualityProductiontimesHowquicklycanyoudeliver?Longdeliverytimes-explainwhy?,.,68,ReportonsuitabilityofLudovaTechnologiesSlovenko(LTS)IntroductionThisreportaimstoassesswhethertheSlovakiancompanyLudovaTechnologieswouldbeasuitablesupplierofelectricalgoods.FindingsArecentvisittothecompanyshowedthatitsfacilitiesarequiteold,resultinginalimitedproductioncapacity.Despitethis,LTSproducesanextensiverangeofhigh-qualityproductsincludingradios,cassetterecordersandCDplayers.However,out-of-datemachinerymeansdeliverytimesofuptothreemonths.Thismaychangewhentheplannedmodernizationtakesplace.ConclusionLTSwouldnotbesuitableforlargeorderstha