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.,1,Etiquette,WhatisEtiquette?Etiquetterelatestoacodeofbehaviouramongpeoplewithinanorganisation,grouporsociety,.,2,Buthaveyoueverwonderedhowitallbegan?Whomadetheserules?Aretheyreallythatimportant?,.,3,Wehaveanexpertwhowillguideyouthroughthisjourneyoffinesseandgrace.HernameisEti!,.,4,Etiquette,Asthestorygoes,LouisXIVsgardeneratVersailleswasfacedwithaseriousproblemhecouldnotstopmembersofthenobilityfromtramplingaboutitindelicateareasofthekingsgarden.Hefinallyattemptedtodissuadetheirunwantedbehaviourbypostingsignscalledetiquetswhichwarnedthemto“Keepoffthegrass”.Whenthiscourseofactionfailed,thekinghimselfhadtoissueanofficialdecreethatnoonecouldgobeyondtheboundsofthesigns.Later,thename“etiquette”evolvedandthenamewasgiventoaticketforcourtfunctionsthatincludedrulesregardingwheretostandandwhattodo.,.,5,SowhatdoesEtiquetteinvolve?,Knowing/respectingpeoplescustomsandtraditionsObservingcertainbehaviourandactionswheninagroupofpeopleObservingappropriatemannersAlwaysRemember:Yourbehaviourandmannersshouldconsistentlycorrespondwithyourwellgroomedimage,.,6,Thesearesomecommonslip-upswhichweoftenmakePoorlisteningskillsDisregardofsharedpropertyandothersspaceEmbarrassingothersPoortablemannersInappropriatepraiseofothers,.,7,InappropriatelanguageDisregardofotherstimeInappropriatedressandgroomingMisuseoftelephoneFailuretogreetsomeoneappropriately,Andsomemoreofthem,.,8,TherearevariousaspectstoSocialEtiquette.OurfirstmodulewillfocusonDININGETIQUETTE,.,9,DiningEtiquette,Herearesomeusefultipsforyouon:TablesettingSeatingarrangementTypesofmenu,.,10,Aquickglanceatthetablesetting,.,11,Aquickglanceattheseatingarrangement,.,12,MealManagement,TypesofMenu:(Clicktofindout),Tabledhote,Alacarte,Buffet,NextSlide,.,13,MealManagement,TabledhoteisliterallytranslatedasTableofthehost.Thistermindicatesasetmeal,usuallywith3or4courses,withatleastonechoiceineachcoursenon-vegetarianandvegetarian,Back,.,14,MealManagement,AlaCarteisliterallytranslatedasFromthecard.Thisisthetypeofmenuwearemostfamiliarwith.Thereisalistofitemsforeachcourse,eachoneseparatelypriced.Youorderitem-wise.Thereisawaitingperiodbeforeyourorderarrivesatthetable.Remember,youhavetopayforeachdishyouaskfor,Back,.,15,MealManagement,Buffetisadisplayofaselectionofitems.Thereisachargeforthemeal(asopposedtoseparateitems)andyouhelpyourselftowhateveryouwish,withasmanyreturns/helpingsasyoulike,Back,.,16,TimeforaquickEtiquettetest.LetsfindouthowyoufareontheEtiquettogram!,.,17,MealManagement,MANAGINGSOUPQ:ShouldIspoonsoupawayfrommyself?,Clickhereformore!,A:Yes,youspoonsoupawayfromyou.,.,18,MANAGINGSOUPQ:Isitcorrecttosay,Ihaveeatenmysoup?,Clickhereformore!,MealManagement,A:Yes,soupiseaten;itisinappropriatetousedrinkwhenreferringtosoup,nomatterhowclearthesoupmightbe.,.,19,MealManagement,MANAGINGSOUPQ:ShouldIsipfromtheedgeofthesoupspoon?,Clickhereformore!,A:Yes,youshouldsipfromtheedgeofthesoupspoon.,.,20,MANAGINGSOUPQ:CanIblowonthesoupwhilehavingit?,MealManagement,Clickhereformore!,A:No,youshouldnotblowonthesoupwhilehavingit.,.,21,MANAGINGSOUPQ:AsIreachthelastpartofmysoup,inwhichdirectionmustItiltthesoupbowl/cup?,MealManagement,Clickhereformore!,A:Onreachingthelowerpartofthebowl,tipthebowlawayfromyouandgetthesoupintoyourspoonwithanin-to-outmotion.,.,22,MANAGINGSOUPQ:ToshowthatIamnotyetthroughwithmysoup,whereshouldIplacemysoupspoon?,Clickhereformore!,MealManagement,A:Inthesoupbowl.,.,23,MealManagement,Clickhereformore!,A:Neverleaveyourspooninthesoupcuporbowl;placeitonthesaucer,MANAGINGSOUPQ:WhereshouldIplacethespoonafterfinishingmysoup?,.,24,MealManagement,MANAGINGSOUPQ:IsitallrightifIslurpormakenoiseswheneatingmysoup?,Clickhereformore!,A:No,itisinappropriatetoslurpormakenoiseswheneatingyoursoup.,.,25,MealManagement,MANAGINGSALADSQ:ShouldIuseaspoontoeatmysalad?,Clickhereformore!,A:No,youshoulduseaforkandnotaspoontoeatyoursalad.,.,26,MealManagement,MANAGINGBREADSELECTIONQ:HowdoImanagebutteringmybun?,Clickhereformore!,A:Breakthebunintosmallbite-sizedpiecesandbuttereachpieceasneeded.,.,27,MealManagement,MANAGINGTEA/COFFEEQ:Isitcorrecttoaskforblacktea?Ifnot,whatisthecorrectalternative?,A:Teaisnevertermedblacktheappropriateterminologyiswithmilk,withoutmilkorwithlemon.Whencoffeeishadwithoutmilk,itmaybetermedblack.,Clickhereformore!,.,28,MealManagement,MANAGINGTEA/COFFEEQ:WhereshouldIplacetheteaspoonafterstirring?,Clickhereformore!,A:Youshouldplacetheteaspoononthesaucerafterstirring.,.,29,MealManagement,MANAGINGTEA/COFFEEQ:CanIpourteaintothesaucer?,Clickhereformore!,A:Neverpourteaintoasaucertodrink.,.,30,MealManagement,MANAGINGTEA/COFFEEQ:IsitallrightifIslurp,blowintotheteacupormakenoisewhendrinking?,Clickhereformore!,A:No,itisnotappropriatetoslurp,blowintotheteacupormakenoisewhendrinking.,.,31,ThatmusthaveprovidedsomeREALinformationCheckyourscores:If0-5:Timetotakeaction!5-10:Alittlemoreeffort,andyoushallseethedifference!Above10:Keepupthegoodwork!,.,32,OK,herearesomemoretipstokeepinmindwhendiningout,Sitstraightwithbothfeetonthefloor,legstogetherElbowsneveronthetableSpeaksoftlytothosenearesttoyouThankthewaiteronlyonceortwiceTipwell,.,33,Enquirefromthehost/hostessaboutdresscodeforthefunctioninvitedAbidebylocalcustoms/religiouspracticesofhost/hostessMenshouldassistladiestobeseatedbypullingoutthechair,.,34,Placingyourhandbag/purseonthetableGesturingwithyourknifeorspoonPuttingfoodintoyourmouthwithaknifeChompingyourfoodTalkingwithyourmouthfullWipingyourmouthwithyourhandwhenholdingaknife/fork,Youshouldavoidthiswhiledining,.,35,Reachingacrosspeopletogetadish.InsteadaskforittobepassedtoyouPlayingwiththecutleryaroundyouWipingyourfacewiththenapkinApplyinglipstickatthetableSmoking(unlessthehostgivesthelead),Youshouldavoidthiswhiledining,.,36,Now,letslookatsomeofthedilemmasthatweoftenfaceFindanswerstoyourdoubtshere!,.,37,Whenindoubt,askEti!,Q.Isitconsideredrudetotakeasipofmydrinkwhilestillchewing?A.Itisconsideredgoodmannerstowaituntilyouhavefinishedchewingandhaveswallowedyourfoodbeforetakingasipofyourbeverage.Q.Whatisthecorrectpositionforacoffeecupinaformalplacesetting?A:Thecoffeecupandsaucerisplacedtotherightoftheplacesetting,totherightofthefarthestutensil.Sincemostpeopleareright-handed,thehandleshouldfacetotheright.,.,38,Q.Afterthecompletionofaformaldinner,wheredoIplacetheutensils?A.Placetheknifeandforkparalleltooneanotheracrosstheplatewiththeknifebladefacinginwardtowardtheplate.Q.HowshouldIfoldalargenapkinbeforeplacingitonmylap?DoIwaitforthefoodtoarrivebeforepickingupthenapkinfromthetable?A.Largedinnernapkinsshouldbefoldedinhalfafteropeningandbeforeplacingononeslap.Itisappropriatetopickupthenapkinassoonasyouareseated,unfolditandplaceitonyourlap.,Whenindoubt,askEti!,.,39,Q.WhereshouldIputmynapkinatthecompletionofthemeal?A.Onceyouaredoneeating,carefullyplacethenapkinattherightofyourplacesettingoriftheplateshavebeencleared,placethenapkininthecenterwithoutactuallyrefoldingtooriginalstate.Q.IfIwanttobeexcusedfromthetableforafewminutesbuthavenotyetfinishedmymeal,whereshouldIleavemynapkin?A.Whenbrieflyleavingthetablemid-meal,placeyournapkinonthechairtoindicatetotheserverthatyouwillbereturningsoon.,Whenindoubt,askEti!,.,40,Q.Whenshouldthehost/hostessofadinnerpartybeserved?A.Thehost/hostessofadinnerpartyshouldbethelastoneserved.Ifthemealisgettingcold,thehost/hostessmaystatesomethingtotheeffect,“Pleasebeginwhilethefoodisstillwarm.”Q.Ataformaldinnerparty,howdoIproperlyserveandremovethedishesandglasses?A.Whenentertainingformally,dishesarepresentedorservedatguestsleftandremovedfromtherightside.Glassesarefilledfromtheright.,Whenindoubt,askEti!,.,41,Q.Whatdirectionshouldfoodbepassedatthetable?A.Foodshouldbepassedtotherightorcounter-clockwise.Q.Isitwrongtostandwhenaladyexcusesherselffromthetable?Whatistheproperetiquettewhenthewomanexcusesherselfandreturns?A.Inasocialsetting,itisalwaysappropriateforamaletostandwhenafemaleistakingherleave.However,inabusinesssetting,itisnotalwaysnecessaryforamaletorisewheneverhisfemalecoworker(s)leavethetable.,Whenindoubt,askEti!,.,42,Q.Whopaysthebillwhendiningout?A.Whenentertainingaguest,suchas,whenoutfordinnerorcocktails,thepersonwhoextendedtheinvitation(regardlessofgender)isresponsibleforpayingthebill.Q.WheredoIplacethefingerbowlaftercleansingmyfingers?A.Whenusingafingerbowl,aftercleansingyourfingers,placethefingerbowlontheupperleftsideoftheplacesetting;thisclearsthedessertplateforthedessert,Whenindoubt,askEti!,.,43,Q.WhichsideoftheguestshouldIpourwinefromatthedinner
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