Unit5-meetings.ppt

Unit5meetings,商务会议,TaylorSwift-youbelongwithme,ThinktomyselfBringsbdownhighheels/sneakersbleachers,Ifameetingistobeproductive,itshouldhaveaclear_thatalltheparticipantsknowandunderstand.Youshouldappoint_whomanagesandcontrolsthemeeting.Youmustwrite_,orlistofitemsandsendit_.Theyshould_themeetingandcometoitwithideastocontribute.Youhaveto_toeachpoint,otherwisethereisariskthatsomeoftheitemswillnotbedealtwithatall.Youshouldlimitthemeetingto_.Ifnot,youhaveto_intotheagenda.Youdontneedtoinvite_toeachmeeting.Butyoushouldsendother_theminutes,orsummaryofwhatwasdiscussed.Theminutesshouldincludeaclearsummaryofimportantpoints-youdonthavetoincludeeverythingatthemeeting.However,youneedtoincludeactions_atthemeeting.Lastly,theminutesshouldbesentwithintwenty-fourhours.Itisessentialtokeep_andfutureactionsclearineveryonesmind.,purpose,achairperson,anagenda,toallthepeopleconcerned,preparefor,attachatimelimit,90minutes,schedulebreaks,alltheimportantstaffmembers,seniorstaffmembers,decidedupon,meetingresults,会议知多少？,Meeting：是各类人为了某一目的进行聚会的通用总体称谓。由于会议的定义相当广泛所以很难清晰的区分，它意指各类聚集，有准备或无准备的，正式或非正式的，时间可长可短，规模可大可小，参加人数可多可少等等。为了明确会议种类，因此会议名称需要进一步划分。Conference：是指正式的会议，通常持续几天，有一个特定的主题，将有共同爱好目的的人聚集到一起，在讨论会上经常发生正规讨论。相比较而言，讨论会一般是指特殊专业或学术活动。与congress比，规模较小，但涵义较高，信息交换较易。Congress：基本特点是由专属国家的，政府或非政府组织的代表或委员参加。它的举办是为了讨论争端，计划和公众利益。通常规模大，有代表性，范围广。举例说明：第二届世界妇女大会由联合国举办，有来自世界各地的两万名代表出席。Convention：是一种例行会议，大量聚集人群讨论其组织和政团事务。例如每年的联合国大会，两年一次的金属协会会议。通常由博学的社团，专业学术协会或非政府组织主办。参加者是依指示参加，目的是为了组织特定目的或商讨政策等，convention有时会附带小型分组展览。,Symposium：它的复数形式为Symposiums或者Symposia。专指特殊学术讨论的集会。某种特定领域的专家，学者和与会者探讨一个特定的主题。与Conference相比较，Symposium一般更狭义特指某一范围。在规模上专题会比Conference小，类似forum，但参与人数较多，会期2-3天，而且较正式。Seminar学术会议：通常是类似课堂的会议，一群专家藉一次或一系列集会来达到训练或进修的目的。不同于一般情况的会议，主要由发言者演示，同时其它的人先听之后参与讨论或发问。在这种意义上，一个学术会议可看成演讲加讨论-讨论通常跟在演讲后面。Forum：论坛实际上是一种公众集会，在那里人们交换思想，讨论问题，特别是重要的公众问题。举例：亚洲经济论坛会。Workshop研习会：由几个人进行密集讨论的集会，通常需当场作练习，如：国际礼仪、站姿等等。PanelDiscussion座谈：座谈成员是一群专家，对于专门课题提出观点再进行座谈，并且有一位主持人。Assembly集会：正式的全体集会，参加者以组织成员为主，固定时间及地点定期举行。,Classificationsofmeetings,Formal/InformalAproblem-solvingmeeting/AplanningmeetingInternalmeetings(staffmeetings)/ExternalmeetingsSmall/medium/large,Vocabularybuildup,开会：Call/hold/openameetingPeopleinthemeeting:Absenteen.缺席者Attendeen.出席者Delegaten.代表Keynotespeaker主要发言人Latecomer迟来者Participantn.参加者Chairperson主席Secretary秘书Minute-taker会议记录员Assistant助理。,Everymeetingneedsana_.Thesecretarykeepsthem_.Beforethemainmeetingwehadashortb_meeting.At12:30wedecidetoa_forlunch.Mr.Blackwilladdressthemeetingonmyb_.Noonevotedagainst-thedecisionwasu_.Thereareafewmorem_itemstodiscuss.,1)OpeningaMeeting,“Abusinessmeetingisnormallyopenedaccordingtothefollowingprocedures.”CallingeveryonesattentionTellingeveryoneyouaregoingtobeginTellingthemwhyyouarehavingthemeetingTellingthem,inorder,whatyouaregoingtodiscussAskingsomeonetobeginthediscussionStartingandstatingthepurposeSettingtheagendaDefiningrolesandstatethefirstitemTiming,2)ControllingaMeeting,RejectingtopicsKeepingpeopleonthesubjectPostponingatopicReferringtotimeChanginganitemCompletingtheagendaSummarizingAgreeingandassigningactionsClosing,3)ParticipatinginaMeeting,SettingoutfactsandfiguresExpressingopinionsSolicitingopinionsAgreeingDisagreeingLimitedagreementWaitingtobeconvincedRespondingneutrallyInterruptingStrongrecommendationsNeutralrecommendationsWeakrecommendations,4)Cooperating(verbalornonverbal),Followingrituals(welcoming,introducing,smalltalk,thanks,sayinggoodbye)Followingroutines(timelimits,e.g.letothersspeak)Clarifying(Ibegyourpardon?/Ididntcatchwhatyousaid.)Askingforexplanations(Couldyouspeakindetail?)Showingunderstanding(nonverbal:nodding;verbal:Iseewhatyoumean.)Confirming(AmIright?),5)Problem-SolvingMeetings,StatingproblemsProposingobjectivesClarifyingReactionstosuggestionsSummarizingandallocatingtasks,6)Planningmeetings,GivingbackgroundinformationInvitingopinionsOfferingopinionsMakingpredictionsReferringtodatesandtimesAllocatingtasksSummarizingandallocatingtasksReactionstosuggestionsClarifyingProposingobjectivesStatingproblems,Casestudy1,Listeningtotherecord,andthenwriteupthemainpointsofthismeeting.People:M1=AlexM2=AlanF=GraceAgenda:1.thejointventurewiththeStarrCompany,whichisasmallbutsuccessfulcompanywhomwecouldlicensetomanufactureourproductsoutthere.2.thepossibilityofalinkwithamajorregionaldistributerthere;onewithexistingretailersinallkeymarkets.3.thequestionofdirectexporttoindividualcountries.Results:1.2.3.Reasons,Casestudy2,Pleaseholdameetinginyourgrouptosolvethetwoproblems:A:Nowadays,mostofyourcolleaguesandyouarenotsatisfiedwiththebusinesslunchinyourcompany.Therehavebeenafewchoicesforthefood,andthetasteisgettingworse.However,thefoodwasnotthiswaybefore,anditusedtobeverygood.Whatcanyourcolleaguesandyoudo?B:Astheeconomyisrecovering,yourcompanyhasrecentlybeenfloodedwithorders.Everybodyiskeptreallybusy,andsomeofthestaffinthecompanyhavefeltgreatstress.Theefficiencyhasthereforedecreased.Howcanyourcolleaguesandyousolvetheproblem?,Solutions,CreatingarelaxingworkingenvironmentAgendaitems:Introducinganopen-planenvironmentAbolishingthecompanysdresscodeEncouragingstafftooperateonfirst-nametermsImprovingproductivityReplacingtheproductionlinewithworkteamsIntroducingpreferredworkinghoursforproductionstaffIntroducingaprofit-sharingbonusschemeIntroducinganon-si