高速铁路乘务员英语.ppt

EnglishforRailwayService,High-speedBeijing-Tianjinrailwayopens,ThefirstintercitytrainbetweenBeijingandTianjindepartsfromBeijingSouthRailwayStationforTianjin,August1,2008.TheintercityraillinebetweenBeijingandTianjinisahigh-speedrail.Thenewtrainservicewouldcutthe120-kmjourneyfromthecurrent70minutestoabout30minutes.Therearefivestationsalongtheline:theBeijingSouthRailwayStation,Yizhuang,Yongle,WuqingandTianjin.,“watchfor”在字典上的意思是“等待，期待”之意。若将警示牌上的英文再翻译过来，是“请等待一个安全”。所以，不妨翻译为：“Carriageconjunction,pleasebecareful”。,“keepout”的解释是，“用于警示牌，切勿靠近（进入）”。这个翻译成“Danger！NoTouch”更准确,翻译人员将firefight一词理所当然地翻译成“消防器材”，殊不知，这一词在英文中是“交火、炮战”之意“Fireextinguisher,pleasedontmoveitatwill”才符合其中文意思。至于“safetydevice”二词也是完全是可以删掉的。,Garbageonly,notforcigarettebutt,carriagesleepingcar,sleeperdiningcar,restaurantcar,ticketofficeticket-collectorplatformplatformticket,railwaypolicemanbuffetwaitingroomVIProom,1Which_doesthe164fromChengduarriveat?2Pleasewaitatthe_untilitsannounced3Mealsareservedin_.4The_usedapunchertocheckthetickets.,售票处,Atthebookingoffice,1HowlongwillthistraintaketogotoBeijing？这列直达快车开到北京要多久？2ThisexpresswillgostraightfromBeijingtoTianjin.这列快车从北京直达天津。3WhattimeisthenexttraintoBeijing?下一趟去北京的车几点开？,4IdliketohavetwosoftberthticketstoShanghaifortomorrow.我想买两张明天的到上海的软卧票。(hardberth,hardseating,softseating)OK.Itcomesto1，200yuanincludingservicefee.好的，加上手续费一共1，200元。5MayIhavetwolowerberths？我可以要两张下铺吗？Sorry.Weusuallypairtheupperandlowertogethertosell.对不起，我们通常上下铺搭配在一起卖。,Checking-inandboarding检票上车,1.WheredoIboardthetrain?Firstyougotothewaitingroom.Thenoticeboardwilltellyouwhichwaitingroomyouneedforyourtrain.公告板上有你要乘坐车次的候车室编号。2.Inthewaitingroomyoucanaccessseveralplatforms.候车室可以通向好几个站台。Trytogettotheplatform15minutesbeforethetrainleaves.尽量在开车前十五分钟到达站台。,Findingbedorseat找铺位或座位,1.Excuseme,canyouhelpmefindmyseat?劳驾，你能帮我找一下座位吗？Pleaseshowmeyourticket,itsayswhichseatisyours.给我看一下你的车票吧，上面有你的座位号。2.Excuseme,Ineedtogetapass.CanIhelpyouwithyourbags?CanImoveitplease?,补票用语,1、Yourchildisalreadyover1.1m，pleasebuyachildrenticket.你的小孩已超过1.1米了，请买小孩票。Yourchildisalreadyover1.4m，pleasebuyanadultticket.你的小孩已超过1.4米了，请买大人票。Sorry，yourluggageisoverweight，pleasebuyaluggageticket.对不起，你的行李已超重，请补票。2、Pleaseaddmoreyuanforyourticket.您需要加补元钱。,关于临时停车,1、Howlongshallwestophere,please?请问在这停车多久？Thisisatemporarystop.现在是临时停车。Itstaysforminutes.停车分。Pleasedontgetoffthetrain.请不要下车。2、Thetrainisnowminuteslate.列车现在晚点几分钟。Pleasedontworry，thetrainwillarriveonschedule.请别着急，列车将正点到达。Thetrainwillsoonbeonschedule.列车很快就会正点的。,旅客遗失物品用语,1、Whathaveyougotinside?里面有什么东西？Dontworry.Welltrytofinditforyou.请不要着急，我们设法帮你找。Dontworry.wellmanagetogiveitbacktoyouifwefindit.请放心，如果我们找到了，我们设法转交给你。Wellkeepyouinformed.我们将随时通知您。,2、IhavegotabutIdontknowwhetheritisyours?我刚拾到，不知道是不是你的？Pleasegotothechiefconductortoclaimit.请到车长那去领。3、Pleasecheckyourbag.Ifthereisnoproblemwithit，pleasesignhere.请检查一下您的行李是否完好无损，如果没有问题，请您在这里签字。,提醒乘客,1、NoDangerousgoodsareallowedtobringonthetrain!严禁携带危险品上车！2、Theseareinflammables，pleaseleavethemtoourcare.这些是易燃品，请交给我们适当处理。3、Pleasetakecareofyourvaluables.请保管好贵重物品！4、Helpustokeepthetrainclean.请协助我们，保持火车清洁卫生。,提醒乘客,5、Takecarewhenyougetoffthetrain.下车时当心。6、Luggagemustnotbeputinthegateway.行李不准放到过道上。7、Mindthegap.小心台阶间跨度8、Pleasekeepgatewaysclear.请保持过道畅通。,严禁携带危险品上车！,这些是易燃品，请交给我们适当处理,请保管好贵重物品！,小心台阶间跨度,行李不准放到过道上,1Thenexttrainleavesfromthat_.a.Shelfb.Platformc.Walkd.Table,2Thatguyistravellingwithoutaticket.Hehasntpaid!Hesafare_.a.Banditb.Dodgerc.Wasterd.Thief,3ImcomingbacktodayandsocouldIhavea_ticket?a.Comebackb.Singlec.Onewayd.Return,4Imlatebecausemytrainwas_.a.Delayedb.Earlyc.Ontimed.Cancelled,Seats,1.Thetrainhasdifferentsections,suchashardandsoftsleepers,andhardandsoftseating.Whatisthedifference?有什么区别吗？,2.Thesoftsleepersarefor4peopleandyouhaveadoortocloseyourcompartment.软卧包厢可睡四人，包厢的门可以关。3.Thehardsleepersarefor6peopleandthereisnodoor.硬卧可睡六个人，没有门。,Food,1.CanIbuyfoodonthetrain?我可以在火车上买食物吗？Yes,acrewmemberwillcomebywithfoodtosell.是的，乘务员从你身边经过卖东西。2.Istherearestaurantonthetrain?Canyoushowmewhereitisplease?你能告诉我餐车在哪吗？Yes,thereisarestaurantcarriagebysoftsleepercarriage.是的，有餐车，在软卧车厢旁边。,Drinks,(iced)mineralwaterblackteagreenteahotwatermilkbeeryogurtice-cream,Smoking,1.CanIsmokehere?我能在这里吸烟吗？No,thesmokingsectionisattheendofthecarriagebetweenthiscarriageandthenext.不可以，吸烟区在两节车厢之间。3.CanIbuycigarettesonthetrain?我能在火车上买到香烟吗?Acrewmemberwillcomebywithfoodtosell.是的，乘务员从你身边经过卖东西。,Toilet,1.Thereisawashroomattheendofeachcarriage.在每节车厢的末端都有洗漱间。2.Whyisthetoiletlocked?厕所的门为什么锁上了？Thetoiletisalwayslockedwhenthetrainisatthestation.Whenthetrainbeginsmovingagainwewillunlockit.火车进站后经常要锁上厕所的，火车重新开动后，我们就开门。,Commonusefulsentences,1OurtrainwillarriveatBeijingRailwayStationat18:27.列车到达北京车站的时间是18点27分2OurnextstopwillbeStation.Pleaseprepareyourselfforgettingoffthetrain.下一站将要到达站，请您提前做好下车的准备3Thedestinationwillbereachedinabouttwominutes.还有大约2分钟到达终点站4Ourtraincurrentlytravelsat350kilometresanhour.现在的时速大概350公里/小时,（Buyingberthtickets）,A：HowlongwillthisexpresstaketogotoShanghai？B：_A：Howmanystationswillitstopat？B：_A：Oh.Isthereatrainthatleavesintheafternoon？B：_Doyouneedaticket？A：Idliketohave_.B：OK.Itcomesto1，200yuanincludingservicefee.A：MayIhavetwolowerberths？B：Sorry.Weusually_A：Isee.Thanksalot.B：Haveanicetrip.,RailwayinChina,1.AsdemandmeansthattrainticketsaregenerallydifficulttocomebyinChina,dopurchasethemasearlyaspossible;makeyourbookingthrougha_(旅行社)oryourhotelmayprovemorehelpful.,2.Afteryouhavepurchasedyourticket,youshouldarriveatthetrainstationatleasthalfanhour_(提前)ifyouarenottomissyourtrain.,3.TheChinaMinistryofRailways（铁道部）stipulatesthattheweightof_(手提行李)youcarryontothetrainislimitedtoamaximumof20kilograms(44pounds);otherbaggagecanbecheckedontothetrainandtherelatedformalitiesshouldbetransactedattherailwaystationbeforeyourdeparture.,4.The_(公告、通知)oftherailwaystationisbroadcastinChinese,butinsomebigcitieslikeXian,BeijingandShanghai,itisalsobroadcastinEnglish,andthebilingualsignsinbothChineseandEnglishwillbehelpful.,5.Trainsstandinstationsjustlongenoughforpeopleto_(上下车).Forthatreasonitiswisenottoalight（下车）fromatrainduringyourjourneyforanyreason.,6.Most_(夜车)haveadinningcarwhereyoucantakeameal.Onalltrains,atrolleyservicesellingitemsoffood,drink,magazinesandothersmallwares,willgoregularlybackandforththroughthecarriagesduringyourjourney.,7.Dokeepsafeandbecarefulto_(提防)theft.Neverleaveyourseatemptyorunattendedatanytime.,8.Bepreparedtocopewiththecrowdsandsomeinconvenience,railtravelinChinaisaculturalexperiencetobeenjoyed;itisboundtobememorable!,1travelagency2aheadofdeparturetime3handluggage4announcement5getonandoff6overnigh