英语职业模块完整unit 4ppt课件

.,Unit4,ServingCustomers,Contents,UnitGoals,Lead-in,Listening&Speaking,Reading&Writing,LanguageinUse,UnitTask,ExtendedActivities,FunTime,UnitGoals,Learnersshouldbeabletogiveandtakecustomersordersgivesuggestionstocustomersunderstandthedutiesandcommunicativeskillsofanattendantwriteaboutworkingexperience,Lead-in,Peopleneedserviceat(in)_.,anairport,ahospital,atravelagency,abank,ahotel,ashop,apostoffice,arestaurant,Listening&Speaking,PartI,PartII,WordsandExpressions,PartI,Listening1,Dialogue1,RolePlay,Listening1,Tickintheboxesthefoodanddrinksyouhear.,Script,Customer,1,chickensoupsandwichfriedricetea,Customer,2,orangejuicesaladhamburgermilk,Customer,pizzacoffeenoodlesFrenchfries,3,Script,1.A:Whatwouldyouliketoorder?B:Idlikeabowlofchickensoupandasandwich.2.A:Whatwouldyouliketoorder?B:Idlikeahamburgerandacupofmilk.3.A:Whatwouldyouliketoorder?B:IdlikeapizzaandsomeFrenchfries.,Dialogue1,AreYouReadytoOrder,Madam?(Awaiteristakingordersinarestaurant.)Waiter:Areyoureadytoorder,Madam?Guest:Yes,Iam.Waiter:Whatwouldyoulike?Guest:Idlikeahamburger.Waiter:Wouldyoulikesomethingtodrink?Wehaveorange,mangoandapplejuice.Guest:Idlikeaglassoforangejuice,please.,RolePlay,Practicethedialoguebyusingthepicturesbelowandseeifyoucansaymore.,applepie/acupoftea,friedchicken/acupofcoffee,apizza/acanoforangesoda,PartII,Listening2,Dialogue2,RolePlay,Listening2,Listenandnumberthepictures.,Script,A,B,C,D,4,2,1,3,Script,1.IfyougotoAmerica,dontforgettovisittheWhiteHouse.2.IfyougotoChina,IrecommendyougoandvisittheGreatWall.3.TheLeaningTowerofPisainItalyisdifferentfromothertowersintheworld.Itsamusttosee.4.WhenyougotoLondon,youmustvisitTowerBridge.Itisoneofthemostfamousbridgesintheworld.,Dialogue2,CanYouRecommendSomewhereforMe?(Amyisgoingonaholidaytrip.Sheisatatravelagency,talkingwithatravelagent.)Amy:IdliketobookashortholidaysomewhereinBritain.Agent:Doyouhaveanyplaceinmind?Amy:Well,Ihaventmadeupmymind.Canyourecommendsomewhereforme?Agent:ThereisLondon,ofcourse.Amy:Soundsgreat.WhataretheplacesofinterestinLondon?Agent:Well,theresTowerBridge.Itsoneofthemostfamousbridgesintheworld.Itsamusttosee.,RolePlay,A:Idliketobookashortholidaysomewherein_.B:Doyouhaveanyplaceinmind?A:Well,Ihaventmadeupmymind.Canyourecommendsomewhereforme?B:Thereis_,ofcourse.,Rome,Italy,1,2,London,England,3,Paris,France,Practicethedialoguebyusingthepicturesbelowandseeifyoucansaymore.,WordsandExpressions1,sandwich/5sAnwIdV,5sAndwItF/n.三明治fried/fraId/adj.油炸的hamburger/5hAmb:E/n.汉堡包pizza/5pi:tsE/n.比萨饼mango/5mANEu/n.芒果recommend/rekE5mend/v.推荐；推介tower/5tauE/n.塔Italy/5ItElI/n.意大利,WordsandExpressions,WordsandExpressions2,WordsandExpressions,bridge/brIdV/n.桥somewhere/5sQmweE/n.某处holiday/5hlEdI,95hlEdeI/n.假日，假期trip/trIp/n.旅行agency/5eIdVEnsI/n.代理处agent/5eIdVnt/n.代理人book/bUk/v.预订Britain/5brItn/n.英国,WordsandExpressions3,WordsandExpressions,sound/saUnd/v.听起来must/mQst,mEst/n.口必须做的事；必需的东西abowlof一碗acanof一听；一罐travelagency旅行社travelagent旅行社代理人have.inmind有想法；心存placeofinterest名胜,Reading&Writing,Reading,Writing,Reading,Pre-readingActivity,Text,WordsandExpressions,ReadandMatch,Short-answerQuestions,Pre-readingActivity,Haveadiscussionwithyourpartnerandticktherightchoicesaboutabartender.,Abartender()shouldhavesomespecialtraining.()mixesdifferentkindsofdrinks.()doesntneedtoworkatnight.()shouldbekindandfriendlytoguests.()canoftendrinkalcoholduringhisworktime.()cangetsometipsifhedoesagoodjob.,Text,ABartendereingabartenderhasbeenmydream,soIattendedatrainingschoolandstudiedtherefor2yearsaftergraduatingfrommymiddleschool.NowIamskillfulatmixingdifferentkindsofdrinks.Iworkfournightsaweekandearnalotofmoney.Imeetdifferentpeople,youngandold,menandwomen.Ikeepsmilingandtrytosatisfythem.Becauseofmygoodserviceandthoughtfulness,Ialwaysgetsometips.Yousee,Igetalongwellwithmycustomers.,B,WordsandExpressions4,WordsandExpressions,bartender/5bB:tendE/n.酒吧招待；酒吧侍者special/5speFEl/adj.特别的；特殊的mix/mIks/v.调制；配制during/5djuErIN/prep.在期间dream/dri:m/n.梦想attend/E5tend/v.参加graduate/5rAdVueIt/v.毕业,WordsandExpressions5,skillful/5skIlfl/adj.熟练的；有技巧的earn/:n/v.赚得；获得satisfy/5sAtIsfaI/v.使满足；使满意thoughtfulness/5WC:tfl9nIs/n.体贴；细心customer/5kQstEmE/n.顾客always/5C:lweIz/adv.总是；一直tip/tIp/n.小费,WordsandExpressions,WordsandExpressions6,trainingschool培训学校middleschool中学beskillfulat精于earnmoney挣钱getalongwith与相处,WordsandExpressions,ReadandMatch,Matchthewordswiththeirmeanings.,1._dreamA.gaininreturnforwork2._skillfulB.havingabilitytodowell3._mixC.pictureoffuture4._earnD.meettheneedsof5._satisfyE.puttogether6._tipF.extrapaymentgivenforservice,C,B,E,A,D,F,Short-answerQuestions,Afterreadingthetext,giveshortanswerstothefollowingquestions.,1.Howmanyyearsdidthebartenderstudyatatrainingschool?_2.Ishegoodathisjob?_3.Howlongdoesheworkeveryweek?_4.Whatkindofpeopledoeshemeetatwork?_5.Ishesatisfiedwithhisjob?_,2years.,Yes,heis.,Heworksfournightsaweek.,Hemeetsdifferentkindsofpeople.,Yes,heis.,Writing,Writeoutapassageaccordingtothefollowingpictures.Youcanrefertothetext.,1,2,3,4,Iamworkingasabartendernow!Iattended_in2006.Ilearnedhowto_.My_isonMonday,Wednesday,FridayandSundaynights.I_.Igetalongverywellwithmycustomers.,atrainingschool,mixdrinks,workingtime,keepsmilingandworkhard,LanguageinUse,PartI.Spell,PartII.Listen,PartIII.Speak,PartIV.Read,PartV.Write,ProblemSolving,CultureTips,PartI.Spell,Spelloutthemissingwords.Thefirstletterofthewordsisalreadygiven.,1Tomworksasatravela_.,2Albertoftens_swarmly.,3Ab_isstandingbehindthetable.,4Jamesiso_ingsomedishesinarestaurant.,gent,mile,artender,rder,PartI.Spell,Spelloutthemissingwords.Thefirstletterofthewordsisalreadygiven.,5Igetsomet_sformygoodservice.,6Myfriendr_saplantome.,7Philipservesc_severyday.,8Didyoub_ahotelroomyesterday?,ip,ecommend,ustomer,ook,PartII.Listen,Listenandchoosewhatyouhear.,Script,Script,Salesman:Goodmorning,sir.WhatcanIdoforyoutoday?Customer:Idliketohaveabike.Nottoobig,andnottoosmall.Salesman:Letmecheck.Whatdoyouthinkofthisone?Customer:HmmWhereisthelight?Iremembertherewasoneontheposter.Salesman:Well,sir.Thatsbeensoldout.,PartIII.Speak,Speakout.Inpairs,practicethedialoguebyusingthepicturesbelow.Seeifyoucansaymore.,A:Goodmorning,sir.WhatcanIdoforyoutoday?B:Idliketohavea_.A:Letmecheck.Whatdoyouthinkofthisone?B:Hmm,itsnice.Andithasalovely_,too.,camera,bag,computer,mouse,1,2,3,4,camera,bag,PartIV.Read,Readthestatementsbelowandtrytomatchthemwiththepictures.,A,B,C,D,1)TheBicycleStoresellsmanykindsofbicycles.2)Thereisalsoaprettygirlintheposter,butwedontsellprettygirls.3)Acustomercameinandwantedtobuyabike.4)Therewasalightonthebikeintheposter.,PartV.Write,Writeoutthemissingwordstocompleteastory.,Thebicyclestoresellsmanykindsofbikes.Oneday,a_cameinandwantedtobuyabikethatwasadvertisedintheposter.The_showedhimabike.Thecustomerhadalookatthebikeandcomplainedthattherewasnotalightonthebike,buttherewasoneonthebikeintheposter.Thesalesmanthensaid_,“Sir,thereisalsoaprettygirlintheposter,butwedont_prettygirls.”,customer,salesman,politely,sell,ProblemSolving,Part1,Part2,Part1,Thecoupleneedshelp!,Checkthemenubelowandrecommendsomedishestothem.,Part1,Thecoupleneedshelp!,Waiter:Areyoureadytoorder,sir?Husband:Hmm.,IdlikeanAmericandish,butIhatepotatoes.Waiter:Well,whatabout_?Husband:Soundsnice.Waiter:Andyou,Madam?Wife:Well,IwantaChinesedish.Whatwouldyourecommend?Waiter:Howabout_?Wife:Thatsfine.Waiter:Whatwouldyouliketohavefordessert?Husband:Hmm.,Iwantanapplepieandmywifewantssomethingcoldandsweet.Waiter:Well,whatabout_?Wife:Soundsgreat.,roastfish&tomatosoup,steamedfish,icecream,Part2,CanyouhelpMaryout?,Rosewantstovisityourcity,butsheknowsnothingaboutthehotelsthere.Canyouhelpheroutbytellinghersomeusefulinformation?,1.Isthereabetterqualityhotelinyourcity?2.Howfarisitfromthesupermarket/shoppingcenter/placesofinterest?3.Isiteasytotakeabus/subway/taxifromthehotel?4.WritedownthehotelsnameforRose.,_,Therearemanygoodhotelsinourcityofferingfirst-ratefacilitiesandhigh-qualityservice.FlyingHotelisoneofthem.ItisclosetotheTVTowerwhereyoucanoverlookthewholecity.Andittakesonlya15-minuteridetotheshoppingcenterindowntown.Andyoucaneasilyreachthehotelbothbybusandbytaxi.,CultureTips,伦敦(London),英国首都，英格兰首府，全国政治、经济和文化中心，第一大城及第一大港，全球三大金融中心之一。,CultureTips,伦敦市最漂亮的开启式大桥，在两个巨大的桥墩上建有5层楼高的高塔，连接双塔顶层的是一条高出水面140米的行人桥，站在塔顶可观赏附近的绮丽风光。,伦敦塔桥(TowerBridge),小费(tip),源于18世纪的英国伦敦，是服务行业中顾客感谢服务人员的一种报酬形式，通常占到消费额的10%20%。,UnitTask,WhatcanIdoforyou?SomeAmericanfriendsaresightseeinginyourcity,buttheydonotknowverymuchaboutthecity.Asatourguide,workwithyourgroupmemberstointroducethecitytothem.1.Brainstormwithyourgroupmemberssomeplacesofinterestinyourcity.Thenwritedownthreepopularplaces.(1)_(2)_(3)_,UnitTask,2.Writedownthereasonsforyourchoicestoacertainplace.3.Interviewyourclassmatesabouttheirfavoriteplacesofinterest.,ExtendedActivities,PartA,PartB,PartC,PartA,Listenandnumberthepictures.,Script,A,B,C,D,(),(),(),(),3,1,4,2,Script,RulesforServingCustomers1.Weshouldalwayskeepsmilingandbepatient.2.Neverarguewithcustomerseveniftheyarewrong.3.Weshouldalwayslistentocustomers.4.Wetrytobeniceandfriendlypeople.,PartB,Readanddecidethegoodwaystoservecustomers.Tick()inthebrackets.,1.()Neverarguewithcustomers.Itwillonlymaketheproblemmoreserious.2.()Keepsmilingandpatientevenwhenyouknowwhattheyaregoingtosay.3.()Trytoenjoylisteningtopeopleevenwhenitisdifficulttogetalongwiththem.4.()Trytobetheniceandfriendlypersonthatyouare.,PartC,Writedownthemissinginformationtosumupthecustomer