winning with leadership以领导力取胜

winningwithleadership!,aboutthispresentation.,youllhear:,ThedifferencebetweenmanagementandleadershipHowtogetyourpeopleonboardWaystomaximisepeopleperformanceIdeastocreatethecultureyouwant,whatsthedifferencebetweenmanagementandleadership?,managers,maintainthestatusquomonitorsituationallocateresourcescommunicatetargetsmeasuretheresultsfeedbackonthetrends,leaders,strategicthinkerslookforwardandcreatevisionschallengemotivateinspire,“aleadersjobistorallypeopletowardabetterfuture”,marcusbuckingham,whyisleadershipsoimportant?,“Thesurplussocietyhasasurplusofsimilarcompanies,employingsimilarpeople,withsimilareducationalbackgrounds,workinginsimilarjobs,comingupwithsimilarideas,producingsimilarthings,withsimilarprices,warranties,andqualities.”,JonasRidderstraleandKjelNordstromAuthors,FunkyBusiness,“whenpeopleleavecompanies,theytendnottoquitthecompany,theyaremorelikelytohavequittheboss.”,KenBlanchard,“Thetalentedemployeemayjoinacompanybecauseofitscharismaticleaders,itsgenerousbenefits,anditsworld-classtrainingprograms,buthowlongthatemployeestaysandhowproductiveheiswhileheisthereisdeterminedbyhisrelationshipwithhisimmediatesupervisorResearchfromthousandsofemployeesMarcusBuckinghamFirstBreakAllTheRules,trustinmanagementisdeclining,“Only36%ofemployeestrustseniormanagementtocommunicateeffectively”“Thisdropstoonly26%ofemployeeswithmorethan15yearsexperience”,Source:mercerhrconsulting,“Only53%felttheirorganisationdidagoodjobofkeepingemployeesinformed”,ideaone,getthatvisionthing,gettingthatvisionthing,Creatingaclearpictureofthefuturethatstimulates,excitesandinspiresGettingeveryonetobuyintoitEnsuringthateveryoneunderstandswhatsexpectedofthemTurningitintomeaningfulgoalsandtargetsCommunicatingprogresstowardsitcontinuouslyCelebratingsuccessesWorkingOnitconsistently,strategic,operational,tactical,on,in,whatdoesavisionlooklike?,avision,IsnotsimplyasetoffinancialfiguresIsnotabusinessplanIsnotapieintheskyideaIsmorethanwordsintheMDsannualspeechIsapictureofthefuturethatwewantIncludescustomers,peopleandfinancesTypicallyisa2year/1year/6monththingIsapointofstrategicfocusfortheleadershipofthebusinessIssomethingforeveryonetoworktowards,peopletellustheyneedtoknow,Howisthisvisionrelevanttome?,Whatspecificallydoyouwantmetodo?,HowwillIbemeasured?,WhatconsequenceswillIface?,Whattoolsandsupportareavailable?,Whatsinitforme?,Howarewedoing?,theleadersrole?,tohelppeopleanswerthesequestions,valueYourvalues,ideatwo,itsnotwhatyousay,itswhatyouDO!,valuescan:,definethefundamentalcharacterofabusinesshelpcreatethecultureyouwantcreateasenseofidentityforthebusinessreducegameplaying,politicsandconfusionprovideguidelinesformanagersandstaffprovideguidanceforacceptableandunacceptablebehaviours,HarleyDavidsonsValues:TellTheTruthBeFairKeepYourPromisesRespectTheIndividualEncourageIntellectualCuriosityMutuallyBeneficialRelationships,45%,feelthattheirmanagersbehaveinawaywhichisconsistentwithcompanyvalues,only,Source:mercerhrconsulting,35%,feelthatwhattheirorganisationsaysitvaluesisconsistentwithwhatitactuallyrewards,only,Source:mercerhrconsulting,turnyourvaluesintopreferredbehaviours,TEAMWORK,OfferssupportdoesntwaittobeaskedStrivestounderstandandcontributetodepartmental/teamgoalsRecognisestheimplicationsoftheiractions/inactionsonothersShowsrespecttotheneeds,feelingsandviewsofothersPromotescollectiveownershipacrossthebusinessEncouragescontributionsfromallteammembers,bearolemodel,“TheresnoIinTeam,butthereisaMeifyoulookhardenough”DavidBrent,ideathree,getengaged,Only17%areactivelyengaged,63%arentengaged,20%areactivelydisengaged,88%wanttoworkhardanddotheirbest,50%workedjusthardenoughtoavoidbeingfired!,75%believetheycouldbesignificantlymoreproductive,Source:Gallup,thebenefitsofanengagedworkforce,50%,morelikelytohavelowerstaffturnover,source:gallup,56%,morelikelytohavehigherthanaveragecustomerloyalty,source:gallup,38%,morelikelytohaveaboveaverageproductivity,source:gallup,27%,morelikelytoreporthigherprofitability,source:gallup,ideafour,giveyourpeopleadamngoodlisteningto,“Thebestengineerssometimescomeinbodiesthatcanttalk.”,nolanbushnell,founderofatari,ideasforaction.,setupfeedbacksystemsthatsuityourteam,notyoubeatthebrainwashingaskyournewcomerstospotyourbusinessstupiditieskillastupidrulecommercebankoffers$50experiencedaysfiverdownthepubfridayspizzasandproblemsresistrecruitingreplicants,askyourteamwhatdoyouwantfromme?,StopStartContinue,beanenemyofthestatusquo,ideafive,whentwopeopleinbusinessalwaysagree,oneofthemisunnecessary,williamwrigleyjr,fourcommontraits:,leadershipsystemsandprocessesculturemeasurement,whatprocessesdoyouhavetoencourageyourpeopletorevolutioniseyourbusiness?,“findgreatideas,exaggeratethem,andspreadthemlikehellaroundthebusinesswiththespeedoflight”,JanCarlzon,HeadofScandinavianAirlines,ideasix,createotherleaders,notfollowers,PEAKPERFORMER,MISMATCH,STAR,PROBLEMPERFORMER,PRODUCTIVITY,UNUSEDPOTENTIAL,HIGH,LOW,LOW,HIGH,andfinally.,ideaseven,takeaction,notnotes,“Visionwi