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酒店英语口语:洗衣服务【篇一】Good morning,Housekeeping,may I help you?早上好,客房部,我能够帮您吗? Yes,Id like to know about your laundry service hours是的,我想了解你们的洗衣服务时间。 If your laundry is received before am,we will deliver it to your room by pm the same day如果您的衣服是在早上点前送洗的,我们将在当天下午点把衣服洗好送到您房间。 If we receive your laundry before pm,we will get it back to you by noon the next day如果您的衣服是下午点送洗的,我们将在第二天中午前把您的衣服送回给您。 The laundry rate chart is contained in the stationery folder in your dressers drawer,sir洗衣价目表放在您梳妆台抽屉的文具夹里,先生。 Would you please send someone to room to pick up some laundry for me?您能够派人到房间来取一下我的送洗衣服吗? Yes,sir The roommaid will be there in a few minutes好的,先生,服务员过几分钟就到您的房间来。 I have some shirts to be washed 我有一些衣服要洗。 When do you need them,sir?您什么时候需要取回,先生? Will tomorrow morning be all right?明天早上送给您行吗? Thatll be fine,but I have a suit that I would like pressed before this evening能够,不过我有一套衣服想在今晚点前烫好。 I am sorry It wont be possible for this evening 对不起,今晚恐怕不行。 Housekeeping,may I come in? can I help you?客房服务,我能够进来吗?有什么能够帮您? Could you fill out the laundry form,please?请您填一下这张洗衣单,好吗? The laundry form is in the drawer of the writing desk洗衣单放在写字台的抽屉里。 Do you want these shirts starched,sir?您想要这些衬衣上浆吗,先生? Id like this sweater to be washed by hand in cold water,it might shrink otherwise我想这件毛衣要放在冷水中用手洗,否则它会缩水的。 By hand in cold water,I understand用冷水手洗,我明白了。 Could you send someone to pick up my laundry,please?您能派人来取一下我的送洗衣服吗? Certainly,madam But Im afraid its too late for todays laundry We can deliver it tomorrow around pm当然能够,太太,不过恐怕今天洗衣太晚了,我们能够明天下午点前送回来。【篇二】May I know your room number,please?请告诉我您的房号,好吗? Could you leave your laundry on the bed,if you are going out,sir?如果您要外出,先生,请您把送洗的衣服放在床上好吗? Id like this garment dry-cleaned,please我想把这件衣服干洗一下。 We dont have the facilities and we cannot take responsibility for any damage 我们没有这方面的设施,而且我们对任何损坏不负责任。 Im sorry,but we dont have the special equipment necessary对不起,我们没有这种必备的特殊洗衣设备。 Im sorry we couldnt help you,madam非常抱歉,我们帮不了您。 Do you have a mending service for clothes?你们有织补衣服服务吗? Im sorry,sir We can mend a seam but not a hole对不起先生,我们能够补裂缝,但不能补洞。 There is a stain on this jacket,Id like it removed before its dry-cleaned这件夹克上有污迹,我想在干洗前先去掉它。 What kind of stain is it,sir?是哪种污迹,先生? I spilled some sauce on it我把酱油洒在上面了。 We will do our best to remove the stain but we cannot guarantee the result我们将尽力去掉这块污迹,但我们不能保证肯定能够去掉。 For laundry service,please dial and you will get the housekeeping需要洗衣时,请拨,那是客房部。 The laundry forms and bags are in the top of the right-handed drawer of the writing table洗衣单和洗衣袋放在写字台右手的第一个抽屉里。 Is this for washing,madam?女士,这是要洗的衣服吗? Is this for dry-cleaned,sir?先生,这衣服要干洗吗? We have a special -hour laundry service 我们有小时特别洗衣服务。 If you are a hurry,we have a two-hour quick service如果您很急,我们有个小时加急服务。 We deliver your laundry within hours at extra charge我们在小时之内将衣服送给您,并加收费用。 There is an extra charge of for quick service 快洗服务要额外加收费用。 Im sorry,but we dont have the special equipment necessary 对不起,我们没有所需的特种设备。 Im afraid we couldnt remove the stain恐怕我们无法擦掉这块污点。 We can only do simple mending我们只能做简单织补。【篇三】We will refund the cost of the laundry and the new sweater我们将退还您洗衣服的费用和毛衣钱。 We are very sorry for the inconvenience给您带来不便,非常抱歉。 If you have some laundry to be washed,just leave it in the laundry bag the laundry bag is hung behind the bathroom door洗衣袋在浴室门的后面挂着,如果您有衣服要洗,请放在洗衣袋里,每天上午点左右收取。 Id like to have my overcoat dry-cleaned,my shirt and pyjamas laundered and my suit pressed我的大衣要干洗,衬衫和睡衣要水洗,并烫一套西服。 Im in a hurry,I have to wear it tomorrow morning这件衣服要快件,明天早上我要穿。 You can get your laundry back earlier,but there is an extra charge for quick service衣服能够早些时间送回,但您要付额外的加急费。 The collar of this woolen sweater isnt clean,please ask them to re-wash it 这件羊毛衫领口没洗干净,请再洗一遍。 Sorry,the cuff of your shirt was damaged when we pressed it Well pay for it对不起,这件衬衫的袖子烫坏了,我们会赔您的。 We apologize for having trouble you so much抱歉,我们给您添了很多麻烦。 Please fill out this pressing form and I will call the laundry to get it for you请填写这张烫衣表格,我会叫洗衣服务来收取的。 Do you have anything to be cleaned?您有衣服要洗吗? Yes,I have two pairs of trousers and some other things to be washed and ironed有的,这两条裤子要洗,还有一些要烫。 When do you need them back?is it in a hurry?您想什么时候返回?要快洗吗? When can I get the laundry back?什么时候能够送回我的衣服? Here is the money we found in the pocket of your pants这是我们在您交洗的裤子口袋里发现的钱。 This coat is not mine,and there is one shirt missing这件衣服不是我的,我还缺一件衬衣。 Im sorry for this inconvenient We will handle it soon 给您带来不便真抱歉,我们会马上处理。 There is a hole in this coat,please mend it for me衣服上有一个洞,请代为织补一下。 I dont think it will look nice after mending,because the hole is too big这个洞比较大,织补后不一定能恢复原样。 Y

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