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咨询1Dear Mr. Li .your firm has been recommended 1 to us by the Dickson electric company,with whom we have done business for many years。we are interested in your electric typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and currentYours sincerely,苏珊布洛克管理员A ReplyDear Ms Block、we welcome you for your enquiry of fed。1 and thank you for your interest in our commodities。we are enclosing 3 some copies of our illustrated catalog Ues and a price list giving the details you asked for。we trust that you will agree that our products and price appleal to 4 the most selective buyer。and we also allow a proper discount 5 according to the quantity ordered .thank you again for your interest in our products。we are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention。Yours truly2.Dear Mr. Lu .we have notiiced from your advertisement 1 in www . China . cn 2 that you export large quantities of cushions 3 to European market .being specialized in this line for a long time,We are well connected with 4 many customers in our country . at present,We are interested in baccountry . at presentit will be highly apprecated if you could send us some brochures and samples for Our reference and quote 5 your lowest price on cif basis including Our 3should your goods prove satis factory and price be found competitive 7,you may expect substanial 8 orders from us。we are looking forward to your early reply。Yours faithfullyA Reply德尔贝安先生,we warmly welcome your enquiry of April 4 and thank you for your interest in our cushions。we are enclosing samples and price list of back cushions giving the details you asked for .web feel configdent that you will find the goods both excellent in quality and reasonable in price。Best regards、Yours sincerely一、汉英信函泛文控制1、外贸信函:的答复外贸函电:回复(英文版)Dear Mr./Ms,thank you for your letter congratulating on my appointment。I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future。Sincerely外贸函电:回复(中文版)尊敬的老师,谢谢你对我任命的信。感谢大家对我工作的支持,期待以后能有更好的合作。真挚的心2、外贸函电:回应投诉外贸函电:回应投诉(英文版)20 May 2000Kee Co .Ltd34 Regent StreetLondon,UKDear Sirs:thank you for your letter of 20 may refereing to your order no . 252 . we are glad to hear that the consignment was delivered promptly .Weregret,however,that case no . 46 did not contain the goods you ordered。wehave investigated the matter and find that we did make a mistake in putting the order together。we have arranged for the correct goods to be dispatched to you at once。the relevant documents will be mailed to you as soon as they are ready。please keep case no . 46 and its contents until called for by our agents who have been informed of the situation。we apologize for the inconveniece caused by ou rror。Yours faithfully,东尼史密斯奇普塞勒外贸函电:回应投诉(中文版)老师:感谢您5月20日关于订单252号的来信。得知货物及时到达,很高兴。关于第46号箱的货物错误运输,在此向贵公司道歉。调查结果显示,由于装船时放错了东西,所以有这样的错误。缺货时已安排立即装运,相关文件准备好后将立即寄出。运错的货物很麻烦,但本公司知道代理商,不久将与贵公司联系。因此,对因失误造成的不便深表歉意。营业部主任东尼史密斯2000年5月20日3、外贸函电:对货物运输的答复外贸函电:货物运输的答复(英文版)20 May 2000Kee Co .Ltd34 Regent StreetLondon,UKDear Sirs:thank you for your letter of 20 may regarding your order no . 645we are sorry to learn that there was a mix-up in your order。we are now sending the consignment to you by air freight。it should be with you within a week。the neceary documentation will be sent under separate cover。please hold the goods which were wrongly shiped for collection。we offer our sincere apologies for the delay . shoud you have any further problems,please do not hesitate to contact us immediately。Yours faithfully,东尼史密斯奇普塞勒外贸函电:商品送货错误(中文版)老师:5月20日收到了关于订单645号的信。得知货物的错误装运,我们公司感到抱歉。正确的货物已安排空运,必须在一周内装运。相关文件用额外邮件寄。麻烦您给我方准备一下运错的东西。如有疑问,欢迎光临本公司。第二次错过了,再次道歉。营业部主任东尼史密斯2000年5月20日外贸函电英文版1.主动联系买方Dear Sirs: May 1,2001inquiries regarding our new product,the deep mountain bike,Have been coming in from all parts of the world .reports from users confirm what we knew before it was put on the market-that it is the best mountain bike available。enclosed is our brochure。Yours faithfully2.提交询价Dear Sirs: Jun.1,2001wereceived your promotional letter and brochure today。we believe that your would do well here in the u . s . a . kindly send us further details of your pr Ices and terms of sale . weask you to make every effort to qo.特鲁利3.提供快速报价Gentlemen: June 4,2001thank you for your inquiry of June the 1st concerning the deer mountain bike。it gives us great pleasure to send along the technical information on the Model together with the catalog and price list . after studening the prices andwe look forward to the opportunity of being of service of you。交易的机会4.怎么讨价还价Gentlemen: June 8,2001We have received your price lists and have stuied it carefully . how ever,the price level in your quotation is too high for this market,
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