Grooming Standard 仪容仪表标准课件

GroomingStandard仪容仪表,Objective课程目标,Bytheendofthecourse,youwillbeableto:在本次培训结束之际，你将能够：Importanceofthegroomingstandard说出仪容仪表的重要性Explainthestandardgrooming阐述出酒店员工仪容仪表标准Pleaselistthehygienestandardofthestaff列举出员工的个人卫生所注意的有哪些,Doyouknow？你知道吗？,第一印象从何而来？Studieshaveshownthatmorethan60%ofwhatisbelievedaboutusisbaseduponvisualmessages研究显示,对一个人的印象60%以上基于可视信息第一印象产生大概需要多久时间？Greatfirstimpressionshappeninthefirstfour(4)minutes良好的第一印象产生在前4秒钟内第一印象能够轻易改变吗？Firstimpressionsarelastingimpressions第一印象具持续性,Wewillknow我们将共同了解,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,Hair头发Cleananddandruff-free清洁无头屑Well-trimmedandwell-combed修剪、梳理整齐Hairlengththatisbelownecklevelmustbebunnedwithaplainblackhairclip/ribbon.过颈长发应使用简朴的黑色发夹或丝带盘结于脑后。Hairlengththatisatnecklevelmustbeheldwithaplainblackhairband.齐颈头发应使用简朴的黑色发带系于脑后。,Hair头发EmployeesworkingintheKitchenandHousekeepingmayberequiredtoputonspecialheadgear.在厨房和客房部工作的员工可能被要求穿戴工作帽。Thefringemustnotcoverthefacewhilebowing.低头时，头发不应遮住脸。Nofallinghair.头发不应散落。Noimproperhairornament/decoration.不应佩戴不适当的发饰。Hairmustnotbedyedinanyothercolorexceptblack.不许染发，黑色除外。,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,Face面部Maintainacleanface.保持面部清洁。Colorandshadeofmake-upmustbegentle.化妆的颜色及眼影的使用须行当。Noheavymake-up.不允许化浓妆。Lightlipstickshouldbeapplied.应使用淡色口红。,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,Mouth嘴巴Nofoodremainsstuckin-betweenteethandiskeptodourfree.口腔清洁，无异味，齿缝无食物残渣。Nobadbreath.无口臭。,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,Stockings袜子Stockingsshouldbewornbyallemployeeswhowearskirts.穿裙子的员工需穿戴长筒袜。Skincolorstocking.应穿肉色丝袜。Welltakencareandnottattered.Visibleholesarenotpermitted.丝袜应完好，无脱丝。Shoes鞋StandardshoesapprovedbytheHotel.员工须穿着经酒店批准的标准式样的鞋。Cleanandwell-polished.清洁并保持光泽。,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,Uniform制服Uniformmustbecleanandwellironed.工服应干净，并熨烫平整。Norips,stainsordirt.无破损、污迹或灰尘。Nolooseormissingbuttons.无松扣或掉扣。NovisibleT-shirtunderthehoteluniform.内穿T恤不能露出饭店工装。Uniformmustbefullandproper.工服应完整，穿戴整齐。,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,NameBadge名牌Namebadgeispartofyouruniform名牌是你制服的一部分Pleasewherethemontheleftatchest-height请将其佩戴在左胸，齐胸高度Nameshouldbevisibleandnotfaded名字应清晰可见，未出现褪色,PersonalGroomingGuidelineforFemaleEmployee员工个人仪表（女）,Hair头发Simpleandneathaircut,nottouchingtheearsorcollar.简洁的发型，头发不应超过耳部和衣领。Cleananddandruff-free清洁无头屑Well-combed.Gelcanbeappliedwhennecessary.梳理整齐，如果需要可以用嗜喱水。Hairmustnotbedyedinanyothercolorexceptblack.不许染发，黑色除外。,PersonalGroomingGuidelineforMaleEmployee员工个人仪表（男）,Hair头发Hairmustnotbedyedinanyothercolorexceptblack.不许染发，黑色除外。Nosideburns不留鬓角。EmployeesworkingintheKitchenandHousekeepingmayberequiredtoputonspecialheadgear.在厨房和客房部工作的员工可能被要求穿戴工作帽。,PersonalGroomingGuidelineforMaleEmployee员工个人仪表（男）,Mouth嘴巴Nofoodremainsstuckin-betweenteethandiskeptodourfree.口腔清洁，无异味，齿缝无食物残渣。Nobadbreath.无口臭。,PersonalGroomingGuidelineforMaleEmployee员工个人仪表（男）,Shirt衬衫Collarandendsofsleevesmustbeclean.保持衣领及袖口整洁。Topofcollarandendsofsleevemustnotbefrayed.衣领及袖口无磨损。Allbuttonsmustbeproperlyattached.钮扣齐全。Well-ironed.熨烫平整。,PersonalGroomingGuidelineforMaleEmployee员工个人仪表（男）,Necktie领带Mustmatchwiththeuniformcoloranddesign,orasdirected.必须与公司制服在颜色及风格上相搭配或者与指定款式相同。Notsoiledordirty.干净无污点。Mustbeproperlytiedwiththeknotinproperposition.领带必须打结得体，领结位置适中。,PersonalGroomingGuidelineforMaleEmployee员工个人仪表（男）,Socks袜子Notlooseandfalling.不松弛，脱落。Visibleholesarenotpermitted.无破损。Plainblackcolor.单黑色袜子。Changeeverydayandmustnotbesmelly.每日更换，以便不发出异味。Shoes鞋StandardshoesapprovedbytheHotel.员工须穿着经酒店批准的标准式样的鞋。Cleanandwell-polished.清洁并保持光泽。,PersonalGroomingGuidelineforMaleEmployee员工个人仪表（男）,Hands,Fingernails手/指甲Handsaretobekeptclean.双手保持清洁。Nailvarnishshouldbeofnon-color(preferablynottowearnailpolish).指甲油应为无色，最好不用指甲光亮剂。Fingernailsmustbekeptshoutandclean,well-manicured.指甲须剪短及保持清洁。,Weallneedtopayattention！我们都要注意的！,Weallneedtopayattention！我们都要注意的！,Accessories饰物Heavy,glaringornoisyaccessoriesmustnotbewornexceptweddingring.除结婚戒指外，不允许佩戴笨重、耀眼或能发出噪音的饰物。Forsafety&hygienereasons,KitchenandStewardingstaffarenotallowedtowearring.鉴于安全的卫生的关系，厨房和管事部的员工不不准戴戒指。Necklacemustnotbedisplayedostentatiously.项链不可显耀地佩戴在外。Earringsmustsimple,smallandnotdangling.允许戴简单的、小的、不晃动的耳环。,Glasses眼镜ThestaffofOperationDepartmentshouldwearingcontactlenses.运作部门的员工当值时需佩戴隐形眼镜。ThestaffofBackstageDepartmentareallowedtowearsimpleglasses.后台区域的员工可佩带简单大方的框架眼镜。,Weallneedtopayattention！我们都要注意的！,Others其它Heavyperfumemustnotbeused.不应使用浓郁的香水。Bunchofkeysmustnotbehungonthebelt.不许将钥匙挂在腰带间。Writinginstrumentsorcombsshouldnotbeplacedintheexternalchestpocket.笔具或梳子不应置于上衣胸部外的口袋内。,Weallneedtopayattention！我们都要注意的！,Kitchen厨房Hatsmustbewornatalltimes.时刻佩戴工作帽。Hairmustwashedeveryday.每天清洗头发。Nojewelryofanysortallowed.不允许佩戴任何装饰物。Mustwearkitchenshoes/boots.必须穿着厨房的鞋或靴子。,Ifyouareachef如果您是一名厨师,PersonalHygiene个人卫生标准,ShowerDaily每天冲澡,Useperfumeorcologneinmoderation.可使用温和清淡的香水。,Avoidgarlic,onions,strongspicysmellingfoodbeforereportingtowork工作前不允许吃蒜，大葱及某些刺激性气味较强的食品。,Keepyourfingernailsclean,