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Unit9ModernAdministration,MoreThingstoDo,4,Section1GettingThingsReady,1,understandthefunctionsofmodernadministration,understandrulesandregulationsofacompany,draftrulesandregulations,Inthisunit,youwilllearnhowto:,2,3,Section1GettingThingsReady,Activity2:ReadthepassageinSection2andcompletethefollowingparagraph.,Section1GettingThingsReady,Thereare4basicmanagementfunctions:1)_,organizing,2)_,andcontrolling.Planningisthefirststepformanagementtomeetthe3)ofanorganization.Organizingfunctioninvolvesobtainingandcoordinatingnaturalresource,capitalresourceand4)resourcetoaccomplishtheobjectives.Directingistheprocessofinfluencing,guidingand5)_subordinatestocarryoutanorganizationsactivities.Atthislevelofmanagement,managersfocusonthe6)_ofemployees.Managersevaluatingworkperformanceiscalled7)_.Managementcheckstoseethatplansarecarriedouttoachieveobjectives.,planning,directing,objectives,human,leading,value,controlling,Section2ThingstoDo,Activity1,available,10,responsibility,resource,objective,control,direct,5,organize,plan,function,Section2ThingstoDo,Activity1ListenandWrite.,1,management,2,3,4,6,9,8,7,Section2ThingstoDo,Question3Doyouthinkyouhavethepotentialfordoingmanagingwork?,Question2Whatisthegreatestassetaccordingtothemanagers?,Question1Whatarethebasicfunctionsofmanagement?,Read,and,Think,Section2ReadandThink,FunctionsofManagementWhatamanagerdoesisalsocalledmanagementfunction.Therearefourbasicmanagementfunctions:planning,organizing,directing,andcontrolling.Managementbeginswithplanning.Sincethepurposeofmanagementistoachieveorganizationalobjectives,themostimportantfunctionofmanagementisplanning.Therearetwotypesofplans:long-termplansandshort-termplans.Aschangesoccureverydayintheavailabilityofresources,amountsofmoneyavailable,customerdemands,andtechnology,managersofeverylevelmustrespondtothesechangesandrevisetheplansoftheirorganization.,Organizinginvolvesobtainingandcoordinatingresourcessothatabusinesssobjectivescanbeaccomplished.Managersdealwitheverytypeofresource:natural,capital,andhuman.Thismeansthattheorganizingfunctionincludesrecruitingandtrainingpeopletofillpositionsintheorganization.Amanagertypicallybreaksdownanorganizationsplansintospecifictasksandevaluateswhatresourcesarenecessaryforperformingthetasks.Iftheresourcesareavailablewithinthecompany,themanagerwillmakesurethattheyareallocatedtothetaskwhentheyareneeded.Iftheresourcesarenotavailable,themanagermustlocateandobtainthenecessaryresourcesbeforetheyareneededbytheorganization.,Section2ReadandThink,Section2ReadandThink,Directingistheprocessofinfluencing,guiding,andleadingsubordinatestocarryoutanorganizationsactivities.Directingisthemostwidelyrecognizedfunctionofmanagement.Itisparticularlyimportantatthefirst-line,orsupervisory,levelofmanagement.Managersoftensaythat“peopleareourgreatestasset”.Bythistheymeanthatacompanyshumanresources,itsemployees,arewhattrulydistinguishtheexcellentperformanceofonecompanyfromtheordinaryperformanceofanother.Amanagersapproachtodirectingsubordinatesshouldfocusontheirvalue.Itshouldnotviewworkerssimplyintermsoftheiroutput,problems,andcosts.,Section2ReadandThink,Amanagermustrecognizeasubordinateshumanpotential.Oneaspectofdirectingisthatamanagermustbuildemployeeresponsibilityandachievementintoajob.Tofullyrealizetheirpotential,workersneedandwantthedemand,thediscipline,andtheincentiveofresponsibility.Thefinalmanagerialfunctioniscontrollingorevaluatingworkperformance.Controllingistiedtotheplanningfunction.Onceobjectiveshavebeenset,managementcheckstoseethatplansarebeingcarriedout.Ifnecessary,adjustmentsmustbemadetoensureorganizationalsuccess.(381words),translation,Section2ReadandThink,HenriFayoliswell-knownforhismanagementtheories.Trytofindoutwhoheisandhis14principlesofmanagement.HenriFayol(1841-1925)wasaFrenchmanagementtheorist.Hewasaminingengineer.Thenhemovedintogeneralmanagementandwrotevariousarticlesonadministration.His14managementprinciplesareasfollows:1.DivisionofWork2.AuthorityandResponsibility3.Discipline4.UnityofCommand5.UnityofDirection,Task1Testyourproblem-solvingability.,Section2ReadandThink,6.SubordinationofIndividualInterest7.Remuneration8.TheDegreeofCentralization9.ScalarChain10.Order11.Equity12.StabilityofTenureofPersonnel13.Initiative14.EspritdeCorps(Thisreferstotheneedofmanagerstoensureanddevelopmoraleintheworkplace;individuallyandcommunally.Teamspirithelpsdevelopanatmosphereofmutualtrustandunderstanding.),Section2ReadandThink,Fayolalsodividedthemanagementfunctionintofivekeyroles:ToorganizeToplanandforecastTocommandTocontrolTocoordinate,Section2ReadandThink,Task2Tellwhetherthefollowingstatementsaretrueorfalse.WriteTforTrueandFforFalse.1.Whatdoes“managementfunction”mean?2.Whatarethetwotypesofplansmanagersmaketomeettheorganizationsobjectives?3.Whatresourcesdomanagersdealwithfortheperformanceoftasks?4.Whatfunctionisparticularlyimportatthefirst-linelevelofmanagement?5.Whatshouldamanagerfocusonwhendirectingsubordinates?6.Isthereanyrelationshipbetweenplanningfunctionandcontrollingfunction?,F,T,T,F,F,T,Section2ReadandThink,Whatdoes“managementfunction”mean?Whatamanagerdoesiscalledmanagementfunction.2.Whatarethetwotypesofplansmanagersmaketomeettheorganizationsobjectives?Long-termplansandshort-termplans.3.Whatresourcesdomanagersdealwithfortheperformanceoftasks?Naturalresource,capitalresource,humanresource.,Task3Givebriefanswerstothefollowingquestions.,Section2ReadandThink,4.Whatfunctionisparticularlyimportantatthefirst-linelevelofmanagement?Directing.5.Whatshouldamanagerfocusonwhendirectingsubordinates?Theirvalue.6.Isthereanyrelationshipbetweenplanningfunctionandcontrollingfunction?Yes.Controllingistiedtotheplanningfunction.,Section2ReadandThink,Task4MatchAwithB.,1-j2-g3-c4-i5-f6-d7-h8-b9-e10-a,Section2ReadandThink,Task5Fillintheblankswiththerightwordsorphrases.Changetheformwherenecessary.1.Johncheckedtheroomcarefullyto_thatnobodywasthere.2.Allplansmust_simultaneouslytomeetthefinalgoal.3.Whatyou_inyourEnglish-learningthistermwillhelpyoualotwithyourfuturework.4.Theresponsibilityofpublicrelations_theGeneralOfficeofthiscompany.,makesurecarryoutachievebetiedtorespondtoavailabledealwithwidelyprocessbreakdowninto,makesure,becarriedout,haveachieved,istiedto,Section2ReadandThink,5.Theresponsibilityoftheafter-salesdepartmentisto_thecustomerdemands.6.Detailsofthecompetitionare_fromourheadoffice.7.Allcomplaintswillbe_byourbusinessagent.8.HenriFayolis_knownforhis14principlesofmanagement.9.Managementisthe_ofplanning,organizing,directing,andcontrolling.10.Thework_specifictasksfordifferentemployeestoperform.,respondto,available,dealtwith,widely,process,hasbeen/wasbrokedowninto,ReadandThink,Task6ReadandTranslate1.Youmusttakesomerelatedtestsbeforeyoutakeupthejob.Youmustfinishthisreportbeforeyouattendthemeeting.2.IfIcanbecauseanemployerofthecompany,Iwillworkfaithfully.Iftheheadcompanyexpandsitsbusiness,wewillchangetheplanforrecruiting.3.Advertisingisthemostwidelyusedpromotionaltoolbyproducers.Environmentprotectionisthemostconcernedproblemofalcompaniesthisyear.,ReadandThink,4.Themanagerofcompanyisalsocalledthegeneralleader.Humanresourcesarealsocalledthemostvaluedwealth.5.Oneaspectoffinishingthetasksuccessfullyisteamwork.Oneaspectofourfurthercooperationisthatwecanhelptotrainyouremployee.6.Oncetheeconomiccrisisbreaksout,smallbusinesswillsuffergreatly.Oncethecontracthasbeensigned,thetwopartiesshouldundertaketheobligations.,Section3ThingstoWrite,Activity1:Task-basedWriting,Section3ThingstoWrite,Activity1:Task-basedWriting.,RulesandRegulationsofaCompany,Task1Studythefollowingtipsforwriting.,Task2Studythefollowinglanguageforwriting.,Task3Studythefollowingmodelforwriting.,Task4Completethefollowingrules.,Section3ThingstoWrite,CompanyRegulationisthebasicrulesofstandardizingacompanysorganizationandbehaviour.TheRegulationusuallyconsistsof:1.Ageneralintroduction:statingthereasonswhytherulesaresetandexpressinghopesthattherulesaretobeobserved;2.Specificrules:detailedrulesconcerningtheworkplacebehaviorsofemployees.Rulesmayvaryfromcompanytocompany.ButgenerallytheyincludeDosandDontsregardingtimekeeping,healthandsafety,companyproperty,dailybehaviorssuchsmoking,dressing,etc.,Task1Studythefollowingtipsforwriting.,Section3ThingstoWrite,Task2Studythefollowinglanguageforwriting.,Wordsandphrases:basicstandardsofconduct行为基本准则bywayofillustrationonly仅作示例companypremises公司场所disciplinaryprocedure处罚程序immediatesupervisor直接上司regulationsofacompany公司章程safetyguards安全保卫人员,Section3ThingstoWrite,Therulesbelowarebindingonallemployees.下列规定对所有雇员具有约束力。Failuretoobservetheruleswillresultindisciplinary(惩戒的)actiontakeninaccordancewiththecompanysdisciplinaryprocedure.忽略遵守规定将导致根据公司处罚程序所采取的处罚行为。Allemployeesareexpectedtoreportforworkpunctuallyandtoobservethenormalhoursofwork.所有员工均需按时上班,遵守正常工作时间。,Sentencepatterns:,Section3ThingstoWrite,Thecompanyreservestherighttomakedeductions(扣减)fromwagesorsalariesinrespectoflatenessorabsence.公司保留因迟到或缺勤扣减工资的权利。Statementsmustbesenttothecompanywithoutdelay.证明必须尽快送交公司。Gamblingisforbiddenoncompanypremisesatalltimes.严禁任何时候在公司范围内赌博。,Section3ThingstoWrite,Task3Studythefollowingmodelforwriting.,CompanyRulesIntroductionThegeneralinterestofallemployeesandtheefficientoperationofthebusinessrequiretheobservance(遵守)ofcertainbasicstandardsofconduct.Therulesbelowarebindingonallemployees.Youareaskedtoreadthemcarefullyandtodiscusswithyoursupervisoranypointsyoudonotfullyunderstand.Failuretoobservetheruleswillresultindisciplinary(惩戒的)actiontakeninaccordancewiththecompanysdisciplinaryprocedure.THEFOLLOWINGLISTISPROVIDEDBYWAYOFILLUSTRATIONONLYANDISNOTINTENDEDTOBEEXHAUSTIVE(详尽).,Section3ThingstoWrite,Attendanceandtimekeeping1)AllemployeesareexpectedtoreportforworkpunctuallyandtoobservethenormalhoursofworkintheirStatementofTermsandConditions.2)Iflateforwork,youaretoreporttoyoursupervisorandexplainthereasonforlatenessbeforestartingwork.3)Thecompanyreservestherighttomakedeductions(扣减)fromwagesorsalariesinrespectoflatenessorabsence.Absenceandtimeoff1)Ifforanyreasonyouareunabletoreportforwork,youshouldtelephoneorsendamessagetoyoursupervisor.Youshouldindicatethereasonfor,andprobabledurationof,yourabsence.,Section3ThingstoWrite,2)Incasesofsicknessabsencelasting7daysorless,youshouldobtainandcompleteacompanyself-certificationformimmediatelyuponyourreturntowork.Allperiodsofsicknessabsenceinexcessof(超过)7daysmustbecoveredbymedicalStatements(certificates).Statementsmustbesenttothecompanywithoutdelay.3)Iftimeoffworkisrequiredfordomesticorotherreasons,priorauthorizationistobeobtainedfromyoursupervisor.Healthandsafety1)Employeeshaveaparticulardutytosafeguardthehealthandsafetyofthemselvesandallotherswhomaybeaffectedbytheiractsoromissions(疏忽).,Section3ThingstoWrite,2)Allsafetynoticesandinstructionsaretobestrictlyobserved.3)Safetyguardsarenottobeadjustedorremovedfrommachineryexceptbyauthorizedpersons.4)Nomachineryistobecleanedoradjustedwhilstinmotion.5)AllinjuriesfromworkmustbereportedtoyoursupervisorimmediatelyandenteredintheAccidentBook.Companyproperty1)Allcompanypropertyshallbetreatedwithduecare.2)Nocompanypropertyshallberemovedfromthecompanyspremises(场所)withoutpriorauthorizationfromamemberofmanagement.3)Thecompanystime,materialsandequipmentshallnotbeusedforunauthorizedwork.,Section3ThingstoWrite,CompanybusinessAllinformationaboutthecompanybusinessacquiredinthecourseofemploymentistoberegardedasstrictlyconfidential(机密)andmustnotbedisclosed(泄露)toanotherpartyexceptasrequiredinthenormalcourseofyourwork.VisitorsVisitorsareonlytobebroughtontocompanypremiseswiththepriorconsentofmanagement.SmokingSmokingisonlyallowedinthecanteenanddesignatedrestareas.Ashtrays(烟灰缸)aretobeusedandsensiblefireprecautionsobserved.Smokingisstrictlyprohibitedinproduction,warehouse,storesandfoodpreparationareas.,Section3ThingstoWrite,DrinkingAlcoholicbeverages(饮料)arenottobebroughtonto,orconsumed,oncompanypremises.Gambling(赌博)Gamblingisforbiddenoncompanypremisesatalltimes.PrivatetelephonecallsUrgentprivatetelephonecallsmaybereceivedbutshouldbekeptasbriefaspossible.Essentialoutgoingcallsmaybemadewiththepriorapprovalofyourimmediatesupervisor.,Section3ThingstoWrite,Task4Completethefollowingrulesbytranslatingthewordsgiveninbrackets.,GrossMisconduct(严重违规处理办法)Thefollowingbreaches(违背)makeupgrossmisconductandwillrender(致使)anemployeeliable(可能)toimmediatedismissal(开除)i.e.dismissalwithoutnotice.1.Refusalorfailureto1)_(执行合理指令).2.Aseriousbreachofthecompanys2)_(安全条例).3.3)_(工作中的任何行为)whichseriouslyendangersthehealthorsafetyofanyotherperson,includinginterferencewithanyequipmentprovidedforthehealthandsafetyofemployees.,carryoutareasonableinstruction,safetyrules,Anyactatwork,Section3ThingstoWrite,4.Violence,assault(侵犯)ordangeroushorseplay(胡闹).5.Theftorfraud(欺骗),4)_(包括替其他雇员打卡).6.5)_(蓄意破坏)tothepropertyofthecompanyorafellowemployee.7.6)_(上班睡觉).8.Beingundertheinfluenceofdrinkornon-prescribed(非处方)drugs7)_(上班期间).9.Conductwhichisinconsistent(矛盾的)withthecontinuanceoftherelationshipofloyalty8)_(公司和雇员之间).10.9)_(严重违反)ofInternetandE-mailpolicy.,includingclockingforanotheremployee,Willfuldamage,Sleepingduringworkinghours,duringworkinghours,betweenthecompanyand,Seriousbreach,anemployee,Section3ThingstoWrite,Task1Lookatthewordsorexpressions.,aisle走廊economize节约minor未成年人nail钉牢;钉子officesuppliesandfiles办公用品和文件passage过道litter乱扔垃圾,sanitation卫生scribble涂画socket插座spit吐痰stack堆放sundries杂物vulgar粗俗的workplacerules工作场所规定,Section3ThingstoWrite,Section3ThingstoWrite,Section3ThingstoWrite,工作场所规定一、工作秩序1.禁止在工作场所制造噪音和打闹。2.禁止说脏话和使用庸俗语言。3.保护公司财产和设施,节约资源。4.未经许可,不得带未成年人进入公司。二、保持环境卫生1.办公室设备和文件必须摆放整齐。2.不得在走廊或过道堆放杂物。3.禁止未经许可在墙上涂画和钉钉。4.禁止随地吐痰。5.禁止在非吸烟区吸烟。6.禁止乱扔杂物和烟头。7.禁止在电线或插座上放置物品,以防因过热起火。,Section4MoreThingstoDo,Activity1,BillGatesandMicrosoftIn1978,BillGatesandPaulAllen1)Microsoft,whichgrewfromasmallbusinessintoagiant.Microsoftquicklysurpassed(超过)thevalueofIBM.BillGates30%stockownershiphasbeenvaluedatover$70billion.ThegrowthofMicrosoftisdirectly2)toGatesdedication(贡献)toinnovation(创新)andhardwork.,Section4MoreThingstoDo,managelaunchedpresentindependentrunintoavailablesuchasrelatedtoknownasinterruptsaccusedoffailure,Task1Readthepassageandfillintheblankswithappropriatewordsfromtheboxbelow.,launched,relatedto,Section4MoreThingstoDo,BillGates,3)ademandingboss,encouragescreativityandrecognizesemployeeachievements.Hedemandsthathiscolleaguesbewell-informed,logic,vocal(坦诚的),andthick-skinned(厚脸皮的).Employeesoftenspendlonghoursinteractinginitems.Teamsthatdevelopandmarketprogramminglanguagesmust4)theirideasattheso-called“Bill”meeting.DuringBillmeeting,Gatesoften5)presentationstoquestionfactsandforcefulstatements.Heisknowntoshoutcriticismandchallengesatteammembers,whoareexpectedtostanduptohimwithgoodanswers.BillGatesactivelyparticipatesinandco-ordinatessmallunitsdevotedto(专用于)functionalareas6)programmingandmarketing,buthedelegates(委任)authoritytohismanagerstoruntheirdepartments.Eachpartofthecompanyis7),knownas,present,interrupts,suchas,independent,Section4MoreThingstoDo,yetGatesistheglue(凝聚力)thatholdsitalltogether.GatesoverallbusinessgoalsandplantoMicrosoft,knownastheMicrosoftVision,areclearlystatedandeffectivelycommunicatedthroughoutthecompany.Hislong-rangevision,“InformationatYourFingertips”,willtakeatleastadecadetorealize.Hebelievesthatanypieceofinformationthatthepublicwantsshouldbe8).BillGatesalsowantstocontrolthesoftwaremarketfortheWorldWideWeb(Internet).However,hehasbeen9)_tryingtomonopolizethemarketandhas10)_somelegalproblemswiththeDepartmentofJustice,towhichheadmittedthatMicrosoftrestricts(限制)theabilityofitsInternetpartnerstodealwithitsrivals(竞争者).,available,accusedof,runinto,Section4MoreThingstoDo,Task2Choosetheanswerthatbestcompleteseachsentence.1.Microsoftwaslaunchedin1978by.A)BillGatesB)PaulAllenC)BillGatesandPaulAllenD)Others,Section4MoreThingstoDo,2.BillGatesencouragescreativityandrecognizes.A)hemarketshareB)employeeachievementsC)hiscompetitorsD)hisproducts,Section4MoreThingstoDo,3.Theword“monopolize”inthelastparagraphmostprobablymeansto.A)leadbyoneselfB)manageindependentlyC)holdfirmlyD)controlalone,Section4MoreThingstoDo,4.WhichofthefollowingstatementsisNottrue?A)BillGatesdelegatesauthoritytomanagerstoruntheirdepartments.B)BillGatesnevercriticizeshisteammembers.C)BillGateshasneverhadanytroublesinrunninghisbusiness.D)BillGatesisapowerfulleaderthatholdsthecompanytogether.,Section4MoreThingstoDo,5.FromthepassagewecanlearnthatBillGateshasbeenaccusedbecause.A)MicrosoftoffersbadserviceB)herestrictstheabilityofhisemployeesC)hetriestomonopolizethemarketD)hefailstopaytax,Section2ReadandThink,FunctionsofManagementWhatamanagerdoesisalsocalledmanagementfunction.Therearefourbasicmanagementfunctions:planning,organizing,directing,andcontrolling.Managementbeginswithplanning.Sincethepurposeofmanagementistoachieveorganizationalobjectives,themostimportantfunctionofmanagementisplanning.Therearetwotypesofplans:long-termplansandshort-termplans.Aschangesoccureverydayintheavailabilityofresources,amountsofmoneyavailable,customerdemands,andtechnology,managersofeverylevelmustrespondtothesechangesandrevisetheplansoftheirorganization.,Section2ReadandThink,FunctionsofManagementWhatamanagerdoesisalsocalledmanagementfunction.Therearefourbasicmanagementfunctions:planning,organizing,directing,andcontrolling.Managementbeginswithplanning.Sincethepurposeofmanagementistoachieveorganizationalobjectives,themostimportantfunctionofmanagementisplanning.Therearetwotypesofplans:long-termplansandshort-termplans.Aschangesoccureverydayintheavailabilityofresources,amountsofmoneyavailable,customerdemands,andtechnology,managersofeverylevelmustrespondtothesechangesandrevisetheplansoftheirorganization.,Section2ReadandThink,Organizinginvolvesobtainingandcoordinatingresourcessothatabusinesssobjectivescanbeaccomplished.Managersdealwitheverytypeofresource:natural,capital,andhuman.Thismeansthattheorganizingfunctionin
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