HND人力资源管理outcome1

Individual Reportf 84 t 34 managingpeoplesandorganisionsOutcome 1NAME: uSCN:类别：Contents (内容)Introduction2section 1: relationshipbetweengoals，对象和策略2section 2: differeferencesbetweenformalandinformalorganization 3section 3:开放系统技术3section 4: different stakeholders 4section 5: effectivecontrolstrategy 4Conclusion5参考资料5Introduction了解组织管理的完整性theprupposeofthereationsofthereationofthereprofthereationoftheofthegration vethecompanyusgoals.thisreporteshasfiverse gbetweengoals，objectives and policies，differentersbeetheformalandinformalorganization，open System Theory，differentstakeholdersansection 1: relationshipbetweengoals，objectives和policiesThe relationship between goals，objectivesandpolicyfacilitiestotheeffectivemanagement.goalsandobjectivesprovidethedesiredresults，以及终点ls:goalsareinlong-term.consumergoalsaretoprovidetothecustomerthedemandofconsumers.shangri-lahotelmaintainahighqualityofcustomerse I-ductgoalsaretoprovidecustoprovideswithhighqualityproduct.cragiinsisistonoselectinthfre shestfruitsant ngri-lahotelproductgoals.servicegoalsaretoprovidecustomerswithhighstandardsofservice.the shans gri-lahotelpromiseswhencustomersnn waterarrivewithinfiminutestothecustomerside.thisistheshangri-lahotelservicegoguls .Objectives:objectivesareshort-term.objectivesaremorespecificthanthegoals； titcandeterminethespecificdirection.objectivescanconfilentermineandofffireconfirturnschasthetimefactorandthecausalfacto RS.the se hencustomersneedthewater waterarrivewithinfiminutestothecustomerside.the shangri-lahotelmaintaineda3- starmichelinchenchef.thesa ect ivers.smartmakeobjectivesomefectiverefectrefectiffectitionconcrete.kitchenstafftrainingdatebymay 1999.waitingstafftoattendetePolicies:polisitionprovideafixedsetforguidelines.craigistoconlyinthegordonmeldrumcompany.ailsaincreasessalary.allstaffreceivedtr 000000000section 2: differeferencesbetweenformalandinformalorganizationecbusinessorganizationhasaformalandaninformalaspectoforganization。Formal organizationformalorganizationhaacleroningoralstructionandclearremanagementedelegationandhaa designtobeclearregulationsanddeterminingrole.ss信息组织(Informal organizations )informal组织areflexibleandloosestructure rmalorganized t & pleasure inworkinglife.cragiperspersencedcontrontitycontritykitchenhasmanycomplianinformalarganization。section 3:开放系统问题什么是开放系统redectrictionisalarywillllllorthestaffactioninserventityinserventityinserventityofthestaff .peistiseusedtoanalyzetheexternalandmacro-environment.sowttisusedtoanalyzettheinternalandexternalenvironment.fiverferesareusedttSWOTanalysisofCasesstrengthstheshangri-lahotelisamuchicoved3- starmichelinmaward.highestratedthree-starmichelineninayear其中有未检查的本地行为hass enstarsisshangri-las strength.antonioisthereceptionmanager与 hithofmanagementerexperience和problem-solvingmethodsencounterdifficule veproblemsintime.allstaffsaregoingtoth elocalcollege.trainstafftoalocaluniversity，youcanimprovetheoverallqualityofstaff，soastoicCraigspersensercentidecontrontandemployeesworkdepressing.cragisperperationalinsistheworkingationationa depressed， many employee complaints titleadstolowerqualityserviceationandserviceofthestaff.persepercentidecontrolmancementmakeycomplogrations otheongordonmldrumsrawmaterial.ifthecontheenhandvaringporeforsandwillcau se the hotel suppliers to break，affectingthenormaloperationopportunitiescraigontvshowtojoincochefscompetitioncanenhancethehotelSr equitation.craigonbehalfofshangri-la hotel appeondontelel eletomenterpromenterpromenterprothehotelsdetails.theeconomicrisistwomulti-nationalcompaniesareabouttosetupdoutedupd ased in玻璃it has a lot of potential customers，fors shangri-lahotelisanewopportunityforthedevelopment .threadseconomiccrisiscollapseofthreecompanies和这些com