礼宾部介绍沈增渔

,火车站接待用语,Conciergeattheairportortrainstationreception:,GoodmorningSir/MadamWelcometoWhenZhou.IamairportrepresentativeofParadiseReport,mynameis,andMayIknowyourname,please?早上好，先生/小姐，欢迎到市，我是温州宾馆梨春苑的迎宾代表，我的名字叫，请问贵姓（如一位就不用问，中招呼先生/小姐）。Thecarisready,itisbeingparkedatthefront.Letmeshowtheway.MayIhelpyoutocarryyourbaggages?让我带你们去班车，车辆就在前边，我可以替您拿行李吗？Thisis.hewilldriveusbacktohotel.这位司机叫，他会载我们一起到酒店。,礼宾部机场,Theindividualbaggagehandlingrecordsofyourdeparture,散客离店,礼宾部需要做些什么？,Conciergeneedtodo？,Luggageservice行李服务,Deliveryservice派送服务,Arespectfulguests迎送客人,Thehallandoutsubtleservice,门厅迎送细微服务,Bringthecarshouldbepaidattentionto引车时应注意Thecardooropen开车门Toprotectthetop护顶Rainandsnowday雨雪天Helpguestscarryingluggage帮助客人搬运行李Greetings问候,Hotelgoldenkey,Theservice代办服务,Arriveattheairport,railwaystation,theshuttleguests到达机场，火车站，接送客人,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Sendtheletteranditemsofallkindsofguests送各类客人的信和物品,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Behalfbuystamps,food,medicine,dailynecessities,computeraccessories,suchastrafficticket.代买邮票、食品、药品、日用品、电脑配件、交通客票等。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,PrintingbusinessCARDS,lettering,etc.印名片，刻字等。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Taketheluggage,shoes,computers,glasses,etc.修行李、鞋子、电脑、眼镜等。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Bookinghotel,reservation,orderingandbookingtheship.订酒店、订餐、订车、订船。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Mailandarticles.代寄邮件、物品。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Totheairport,baggage,cargoandmailatthestation.去机场，车站取行李、货物、邮件。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Performvisas,travel,holidayarrangements.代办签证、旅游、度假安排。,酒店金钥匙简介,Hotelgoldenkey,Theservice代办服务,Rentfromdriving,cycling,camera.出租自驾车、自行车、相机。,酒店金钥匙简介,门童,Doorman,Following职责:,Greettheguest.Openthecardoorfortheguest.Remindtheguestwith“Mindyourhead,please”.Movetheluggageoffwiththehelpofthebellboy.Checkwhetherthereissomethingleftinthecar,行李员,Following职责,Movetheluggageofffromthecar.Countthenumberofluggageandconfirmitwiththeguest.AskthegurstwhetherthereisreservationandleadhimtotheFron