西餐行业人力资源研究----以迪欧咖啡为例

A1A0A1A2A3A41西餐行业人力资源研究以迪欧咖啡为例摘要10年来,随着大量国外餐饮品牌的引入，我国餐饮行业年营业额连续高速增长，西餐正在成为全国城市餐饮消费的重要文化追求，这不仅极大的丰富了国内餐饮市场，也为西餐行业发展开拓了广阔市场。虽然我国西餐行业近几年出现了快速发展趋势，并迅速成为一个新兴餐饮产业，但是西餐行业自身还是处于初期发展阶段，各方面管理都存在一些问题和困难，其中人力资源管理存在的问题已普遍成为西餐行业健康、持续发展的阻碍。本文先简要描述了西餐的概念和在中国的经营现G4465，G3476出了G3244G2376G2930业G1296G2776G2196G1477G1636G3347人力资源管理中存在G3052G1443人力资源管理的G1684念、G4180G1629内G998G2464G1358G1718G2972、G4305G2871G3035G1281G1254一化、G1589G3626G1629G4532G1491G3685不G1278G3626、G2817G3902不成G3480G3714、G3816G1135管理G4389G1383处于G1294G1386G3331G4473、G3052G1443G1915G3794管理G4041G3245G1289问题，G4206G4104了G2548G3342G2540G3859求G1034G1201理G2530、G1772G1201G981G1612的G3328G4057G3373理G2530、期G3596理G2530、G1636G2876理G2530、G3248G4104新的G3816G1135方G3252、人G4180G2821G4386中的G1818G992增G4372G4176理和G3061G3480G4518G4366行为理G2530G2066G1766人力资源管理G1902G1156理G2530，G3476出G4104重G3274人力资源管理的G4532G4104、G3248G4104G1629G4532G1491G3685G937G2425G3010G3689的G1589G3626G1629G4532G3338G2652G3296、G1958G2972G1395人力资源的G4167G1033、G3579G3167G4305G2871G3035G1281、G2009G2379高G3794G4104的人G1004G2255G1903G4389、G2009G2379G1766理的G2817G3902G3480G3714G1923G3757G1681G4389G1383、G3579G3167G1915G3794G2879G1657G3480G3714、G2972化G1915G3794G2217G2879、G4106化G3816G1135G4389G1383、增G2972G4180G1629G3061G3480G1891力G1289G3535经G4532为G2067G2181G1296G2776G2196G1477G1636G3347的人力资源管理G1567G2089的方G803，为我国的西餐行业人力资源管理的G1567G3167G3476G1634一些G1395G1030G4144G1013G2217。关键词西餐行业人力资源管理G1296G2776G2196G1477指导老师签名WESTERNFOODINDUSTRYHUMANRESOURCESRESEARCHA1A0A1A2A3A42BYDIOCOFFEEASANEXAMPLEABSTRACTACCORDINGTOTHENATIONALBUREAUOFSTATISTICSINTHEPAST10YEARS,CATERINGENTERPRISESINCHINAFORGROWTH,THEANNUALTURNOVEROFQUITEANUMBERFROMTHEWESTERNFOODINDUSTRYGROWINGUPWITHCHINASACCESSIONTOTHEWTOSINCE,WESTERNFOODISBECOMINGNATIONALCITYOFFOODCONSUMPTIONISANIMPORTANTCULTURALPURSUITINRECENTYEARS,LARGENUMBEROFFOREIGNFOODBRANDINTRODUCED,GREATLYENRICHEDTHEDOMESTICFOODANDDRINKMARKET,BUTALSOFORWESTERNSTYLEFOODINDUSTRYDEVELOPMENTDEVELOPBROADPROSPECTSWESTERNSTYLEFOODINDUSTRYAPPEAREDINRECENTYEARSTHERAPIDDEVELOPMENTTRENDANDQUICKLYBECAMEANEMERGINGCATERINGINDUSTRIES,INTHECATERINGECONOMICDEVELOPMENTPLAYSANIMPORTANTROLEBUTWESTERNFOODINDUSTRYSTILLATANEARLYSTAGEOFDEVELOPMENT,VARIOUSASPECTSMANAGEMENTTHEREARESOMEPROBLEMSANDDIFFICULTIES,INCLUDINGHUMANRESOURCESMANAGEMENTPROBLEMSBECOMEWESTERNSTYLEFOODINDUSTRYALREADYCOMMONHEALTH,SUSTAINABLEDEVELOPMENTBLOCK,THISPAPERFIRSTBRIEFLYDESCRIBESTHEWESTERNCONCEPTANDINCHINASBUSINESSPRESENTSITUATION,PROPOSEDTHEEXAMPLEENTERPRISEDEANUEFACOFFEECOMPANYHUMANRESOURCEMANAGEMENTEXISTINLACKOFHUMANRESOURCEMANAGEMENTCONCEPT,EMPLOYEESINTERNALFLOWOVERPOWEREDANDRECRUITMENTCHANNELSIMPLIFICATION,POSTJOBANALYSISDOESNOTREACHTHEDESIGNATEDPOSITION,TRAININGNOSYSTEM,SALARYMANAGEMENTSYSTEMINTHELOWENDLEVEL,PROBLEMSSUCHASLACKOFPERFORMANCEMANAGEMENTCONSCIOUSNESS,USINGAMASLOWSHIERARCHYTHEORYOFNEEDS,HECTORTIMESSULZBERGERDOUBLEFACTORSTHEORY,EXPECTATIONSTHEORY,THEJUSTICETHEORY,USINGTHENEWPAYWAY,PERSONNELALLOCATIONINCOMPLEMENTARYAPPRECIATIONPRINCIPLEANDMASSORGANIZATIONALBEHAVIORTHEORYCOMBINEDWITHHUMANRESOURCESMANAGEMENTTHEORY,PROPOSESTHEUSEOFEMPHASISONHUMANRESOURCESMANAGEMENTFUNCTION,USEOFJOBANALYSISISBUDGETINGCLEARPOSTWORKINSTRUCTION,TOSTRENGTHENHUMANRESOURCEPREDICTION,PERFECTINGTHERECRUITMENTCHANNELS,ESTABLISHEFFICIENTUSETALENTMECHANISM,ESTABLISHINGTHEREASONABLETRAININGSYSTEMANDRELEVANTSYSTEM,ANDIMPROVETHEPERFORMANCEEVALUATIONSYSTEM,STRENGTHENPERFORMANCEEVALUATION,THEA1A0A1A2A3A43OPTIMIZEDSALARYSYSTEM,STRENGTHENEMPLOYEEGROUPSSUCHASSOLVETHROUGHENERGYCHAMPIONSCOFFEECOMPANYSHUMANRESOURCEMANAGEMENT,THEIMPROVEDSCHEMEFOROURCOUNTRYSFOODINDUSTRYOFHUMANRESOURCESMANAGEMENTTOPROVIDESOMECOUNTERMEASURESTOIMPROVEWITHREFERENCEKEYWORDSWESTERNSTYLEFOODINDUSTRYHUMANRESOURCEMANAGEMENTDIOCOFFEEA5A6A5A7A8A94目录1引言11选题依据及意义A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10（05）12国内外研究综述A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10（05）13研究的思路与论文的框架A10（08）2我国西餐行业的人力资源管理现状与问题21我国餐饮行业的经营特点和现状（08）22西餐的概念及经营的特点（15）23我国西餐行业的人力资源管理现状与问题分析A10A10A10A10A10A10A10A10（15）3迪欧咖啡公司人力资源管理现状与问题31迪欧咖啡公司发展简介A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10A10（17）32迪欧咖啡人力资源调查问卷的设计、回收及分析A10A10A10A10A10A10A10A10A10（18）33迪欧咖啡人力资源管理现状（19）331迪欧咖啡组织结构状况A11A11A11A11A11A11A11A11A11（19）332迪欧咖啡人力资源结构状况A11A11A11A11A11（21）333迪欧咖啡人力资源管理出现的问题与原因分析（23）4迪欧咖啡公司人力资源管理的改进思路与对策41树立G17227人力资G7424G16278念A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11A11（27）42G13546G2027G4715G1313G5049G1328G16840G7138G1082A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（28）43G2058G4462人力资源G16280G2022A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（29）44G4448G2904G6319G13868G9204G17959A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（30）45G5326立G4448G2904G7389G6940的G3533G16769G1319G13007A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（32）4G25G4448G2904G8503G2533G9620G2181的G13501G6940G16792G1284G1319G13007A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（35）47G5326立G1867G7389G12466G1117力与公G5191G5627的G15230G18240G1319G13007A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（38）48G7389G6940G17828G11004G1126G15929G3698G1552原理A12A12A12A12A12A12A12A12A12A12（39）5全文总结参考文献A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（43）致谢A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（44）A13A14A13A15A16A175附录A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12A12（45）西餐行业人力资源研究以迪欧咖啡为例1引言11选题依据及意义G17829G1972G1022G5192G1207G1209G7481G712G1008西G7053文G2282的G993G7041G6770G1999、G9195G17891与G1144G15713G712G1002G11040经G8994的G980G1319G2282G12255G5242G17246G7481G17246G20652G712G1025国的G11346G4007G5062经G17892G9188G1114G16311G2052西餐G1025G2520G1022G14768G5347的G993G2528特点G712G5194G5332G3999G2318G2047G4557G5465G1114G452G980G1135G20652G13435G20289G5227G1075分G2047G5332设G1114G8873G5347餐G2393、意G5347餐G2393、G7097G5347餐G2393、综G2524G5347的咖啡G2393G12573G712G1000G1782910G5192G7481西餐G2393的营业G14551G3272G1075G1186G20652G13435G18214G5227G1025G17220出G7481G712G5332G3999G7389G1114G14270G5061的G10432立G19388G5227G712西餐的G3822G7691G2282与G17842G19157G2282G1075G17246G7481G17246G6116G10099G712G3324G1025国的G980G13459和G1120G13459城市都能看G2052西餐的影子G712特G2047是G980G13459城市西餐受G2052欢迎G12255G5242非常G20652G712像麦当劳、肯德基、星巴克G5062经G6116为很大G980部分人的G7097常生活G1025的G980部分G452西餐G1328为G980G1022笼统的概念G17892G9188趋于淡G2282G712但西G7053餐饮文G2282G1328为G980G1022整G1319概念还是会继续存G3324G452G1025国的西餐业G8503G1209每G5192超过30的G3698长率G3324飞速发展G452西餐G1328为餐饮业的G980种重要组织形G5347G712显示出G1114强大的生命力和民展潜力G452G3324南昌G712你可G1209看G2052G7389精致浪漫的G8873餐G712辛辣时尚的G1008南亚餐G712漂亮美味的G7097餐G712琳琅满目的G14270助餐G712G15713G2524的G1025西G2524壁餐G712优雅舒适的咖啡G2393G452我们的西餐行业G1075G17246G7481G17246接G17829G5191民G2282G712G17246G7481G17246贴G17829老G11346G4007G712G1186消费的角G5242G712西餐G5062经G9188G9188G17220进G1114人们的生活G452但G1186总G1319上看G712西餐行业经营G17227步晚G712G3324管理理念、技术G17828G11004、人力资源管理水G5191、资金G17828G11004、物流G16280G2022、战略G17828行G12573G7053面都远G993及G980G1135国际G7389名餐饮企业G452因为西餐是劳动密集型行业G712而人G1328为企业资源G1025唯G980的能动因素G712G4557西餐行业的发展G17227着决G4462G5627G1328G11004G452G1328者G7424人曾G3324迪欧咖啡就业过G980段时间G712亲身G5875受G2052西餐G3324G1025国受G2052的欢迎G712但G7368G1075看G2052西餐行业因为G3800于G980种G20652速发展而G5194G993G6116G10099的行业G712很G3822问题都G3324G2058G13434着G1866G2533行业G1593G5259G6357续的发展G452研究西餐行业的发展G712分析行业G1025存G3324的问题就显G5483G4600为重要G452G7424文G17902过分析西餐行业G3324G1025国发展出现的问题G712G5194结G2524人力资源管理理论G712G1209迪欧咖啡为G1375G3324发展过G12255G1025存G3324的G1039要人力资源管理问题G712G6564出G11468G5224的G16311决G7053G7708与思路G45212国内外研究综述1国外研究综述A13A14A13A15A16A176MEHMETYEİLTA1,YKSELZTRK2,NIGELHEMMINGTONG463G717G464（2010）G6564出人力资源管理G3324G3315G13831G1866G7065G9228行业管理G1867G7389重大影G2721G452研究G15932G7138G712G3926G7536G8821G7389适当的人力资源管理战略G712经G8994和G12050会G6940G11422的G7065G9228G4570G7092G8873G4466现G452VINHQNGUYENG712BETHFCLENNEYG712GSTEPHENTAYLORG463G718G464（2009）G17828G11004调G16311G2604的G7053G5347G4570人力资源G4466G17353和G2604G5049的G1863G13007进行G5332发研究G452G16825研究G1209G6518G16764G1866G1025介G6940G7536G1209及理G9177G2604G5049的意G3282G712G17828G11004G3247种G7053G5347G726G15929G1619G712G1039管G6915G6357G712G6116长G7438会和G3533G16769G7481G6564G2331人力资源管理G13501G6940G452SLOBODANCAMILOVICG463G719G4642009G6564出人力资源G3324组织G10627G3671G19668G8726适G5224的过G12255发G6393G1114G1863G19202G1328G11004G452G5529要的人力资源G712G5049G1328G6227G16846和发展G712是人力资源管理的基G7424G1231G2165G452TOMBAUMG463G720G464（2007）分析G1114人力资源管理G4557于G7065G9228G5049G1328的影G2721和G16792G1284过G244720G5192是G2554G6564G1391行业内的重大G2476G2282的G16789据G452HELENFRANCISG463G721G464（2006）G6518G16764潜G3324的G6221G16792G16817G16833分析（CDA）G6564G1391G7044的和G993G2528的人力资源管理的理G16311和组织G2476G19773的过G12255G712G5194G12373出G1114G2031G17908G5627的G1328G11004G3324组织和管理G4466G17353形G6116的G16833G16340G452STUARTMAGUIREG712TOMREDMANG463G722G464（2007）研究G1114G2488G3867欧G16780G3822组织G712G1363G11004G2058G4462和G4466G7057G1461G5699G13007统G5381点G712G6564出人力资源管理G3324G1461G5699资源管理的G4466G17353G1328G11004G452G11013于国外经G8994与技术的G20652G5242发展G712G11468G4557我国G7481G16840G712国外G4410者G3324理论与G4466G17353的研究都G17751为G17220G3324G2081面G712但是G11013于每G1022国G4490因为G20130G3315人G5785的G993G2528G712饮G20147行为与G1076G5827上都存G3324很大G5058G5334G712行业的G5058G5334G5627G1075G17751大G712G4557我国餐饮的G4466际G6363G4560G993大G4522国内研究综述目G2081G1025国餐饮企业G5062经G2325分G8892重G2709G10272的G3621G17908和企业G16280G8181的G6205大G452G17902过G17842G19157经营和特G16780经营G12573G3822种G7053G5347G712G1025国餐饮业G8503G12227G7509进G1903G9035外市G3342G452G1025国的餐饮市G3342G1025G712G8503餐G1209G1025G5347G8503餐为G1039G712西G5347G8503餐G17892G9188G1864G17227G712目G2081G16280G8181G8503G3324G6205大G712G6164G1209G4557于G1025餐行业和整G1319的餐饮业的人力资源研究G11468G4557西餐行业的人力资源研究是G7368G3921G3822的G712研究G7053面G1039要G7389G1209G991G3247点G7261G3324研究G7053G5347G2031G7044G7053面G452G20544G12255G12255G463G723G464（2010）G16825文G17902过G4557麦当劳的G6116G2163经G20576进行G1114分析G712着重的G17828G11004G2520种G9620G2181理论,特G2047是G20544G7043G8943G19668G8726G4630G8437理论进行分析,G6363G7138G3324餐饮业人力资源管理G1025要G7138G11842的因素和G8892意的问题G452G9620G2181的意义G3324于G11507G8503重G16282人的因素G712G9620发人的潜能,充分发G6393G2604G5049的G12227G7509G5627和G2031G17908G5627G712G3698强企业的凝聚力G452王志华G712王爱娜G712钱桂G463G464（2009）结G2524G1025小餐饮企业人力资源管理的特点,G4557我国G1025小餐饮企业人力资源管理的现状进行G1114SWOT分析,G5194针G4557存G3324的问题G6564A13A14A13A15A16A177出G1114G11468G5224的G4557策G712G1209期为我国G1025小餐饮企业人力资源管理G1319G13007的与时俱进和G4448G2904G6564G1391理论G6915撑G452（2）理论分析G7053面G452耿翔媛G463G464（2010）G6518G16764G1114目G2081餐饮业的特G5627、发展状况G712针G4557餐饮服G2165人力资源G7053面存G3324的问题、G4600G1866是教育G3533G16769问题做出简要的分析G452王利娜郑G2533敏G463G717G464（2010）G6564出人力资源G6116G7424控G2058的重要G5627引G17227G1114人们的重G16282G452G1328为餐饮业G6116G7424G2058G20652点之G980的人力资源G6116G7424却容易G6116为G6116G7424控G2058G1025的盲点G452G16825文章G1209人力资源管理理论为依据G712G3324分析餐饮业人力资源G6116G7424控G2058G5529要G5627的基础上G712针G4557人力资源五大G6116G7424G712G6363出G1114餐饮业人力资源G6116G7424控G2058G1025存G3324的问题G712进而G6564出G1114G11468G5224的G16311决G7053G7708G712G1209期能G4557我国餐饮业G6116G7424控G2058带G7481启示G452耿晓春G463G717G717G464（2010）G6564出要做G3921餐饮部的人力资源管理G712充分调动全G1319G2604G5049的G12227G7509G5627G712G2031G17908G7368G3921的经G8994G6940G11422和G12050会G6940G11422G712G5224G16825G1186G2524理G4462G2604、科G4410安排、全G2604G3533G16769、G9620G2181G7438G2058G12573G1972G7053面进行改G19773G452邢妍G712王薇G463G717G718G464（2010）针G4557G1025G5347餐饮G17842G19157企业分析G1114餐饮G17842G19157企业人力资源目G2081的发展现状和存G3324的问题G712G5194针G4557G1866存G3324的问题G6564出G11468G5224的G5332发策略和G7053G8873G452吕菊芳G463G717G719G464（2010）分析餐饮业是G980G1022劳动密集型的服G2165行业,做G3921餐饮业服G2165G2604人力资源管理很重要,但是现G4466G1025,餐饮业服G2165G2604人力资源管理G16278念落后G712缺乏科G4410G5627G7389失公G5191G5627,G993G8892重G4557餐饮业服G2165G2604的G9620G2181G1328G11004G452因此,G1186G6564出现G1207人力资源管理角G5242出发G712G6564G20652餐饮业服G2165G2604人力资源管理水G5191G452G20544卓亚G463G717G720G464（2010）G6564出餐饮业G12466G1117的G993G7041加剧G712人才G12466G1117G4570G6116为餐饮企业生存的保G16789G452餐饮企业G1867G7389人力资源密集G5627特点G1000G1866服G2165产G2709质量直接与G2604G5049的G5049G1328状况G11468G1863G452因而G712餐饮企业的人力资源管理就显G5483G4600为重要G452G16825文G3324G17902过分析餐饮企业人力资源管理G1025存G3324的问题G712G6564出G16311决G1866问题的G4557策G452苏志G5191G46315G464（2009）认为餐饮业G3324市G3342经G8994G1025遇G2052的最大问题是G4557人力资源的管理问题G452目G2081G712餐饮业普遍存G3324着缺乏人力资源管理的战略G16280G2022、人力资源管理G7438构的设置及管理G7053G5347G993G2052G1313、缺乏人才引进G7438G2058、G15230G18240及奖G2181G7438G2058G993G1593全、人力资G7424的投入G993足G12573问题G452因此G712要G16311放思想、树立“G1209人为G7424”的管理理念；淡G2282G4490族G5347管理G712构G5326科G4410的人力资源管理G1319G13007；G5326立G13501G6940考核G1319G13007G712G4448G2904G9620G2181G7438G2058；G5326立教育G3533G16769G2058G5242G712G6564G2331G2604G5049素质；G3621G17908餐饮业文G2282G712G3698强餐饮业的G2533心力和凝聚力G452张淑红G46316G464（2006）分析企业只G7389做G3921“人”的G5049G1328人力资源管理G712才A13A14A13A15A16A178能G4466现G6357续、G1593G5259的发展G452西餐企业G1075G993G1375外G712我国西餐业的发展G8503G3324遭遇严重的“人才瓶颈”G712这G5062是G993G1117的事G4466G452G2528时G6564出G1867G1319的G4557策G7481G16311决目G2081存G3324的问题G452（3）G1209G7708G1375研究G7053面G452王冰睿G46317G464（2010）分析G1114星巴克借外脑G712G17828G11004业G2165流G12255外包的G7053G5347G1209加强人力资源管理G712G1186而为星巴克的EHRG13007统带G7481G7368G3921的数据质量G712G7368G20652的G3800理G6940率G712G7368显著的HR优势G6116G7424G452蔡智萍G46318G464（2009）G1025国餐饮企业G1867G7389人力资源密集的特点G1000G1866服G2165质量直接与G2604G5049的G5049G1328状况G11468G1863G452因而G712餐饮企业的人力资源G3533养和管理就显G5483G4600为重要G452G16825文G1209广G1008省湛江市的餐饮企业为研究G4557象G712G3324G4557G1866人力资源现状进行G4466地调查的基础上G712分析G1114湛江市餐饮企业人力资源G3533养和管理G1025存G3324的G993足G712结G2524湛江G7065G9228大G10627G3671G712G6564出G1114G16311决的G4557策和措G7057G4524G1209G4466G16789分析G7053面G452周静莉G712尹汝龙G712邵G1008G20130G46319G464（2010）针G4557餐饮业人力资源管理调查问卷的结G7536G712分析G6518G16764石G4490G5208餐饮业人力资源管理G1025存G3324的问题G712G5194G6564出G1114G6238核心能力G7905入人力资源G1319G13007G5455G5225改G2476G1268统的G15230G18240设计理念G712G1209G9620G2181G2604G5049的G5049G1328动G7438G712做G3921G2604G5049G13856业生G9091G16280G2022G7481G11053G1315餐饮业的人才G452目G2081国内外G4557餐饮行业人力资源管理的研究理论与G4466G17353研究都G7389G16780G3822G6116就G712但是G4557西餐行业的研究却G11468G4557却非常G4581G712G3324G5062G7389的研究G1025G1075G7389G1135G993足的地G7053G726G3822G1186G2345G980理论研究G712G3822G4410科G1144G2461研究G993足；G3822进行G17331G17406国外研究G712缺乏G14270G5061理论G1319G13007G712G14270G1039G2031G7044G993G3827；G4466际调查G12255G5242G4581G712G1867G1319问题G1867G1319分析G12255G5242G993G20652；G17751G3822是G1022G2047G2318G3507研究G712G4557西餐行业大G14551G3272研究G17751G4581G45213研究的思路与论文的框架G7424文G17902过介G13473西餐的概念和种G12879G712G16765大G4490G4557西餐G7389G1022G2033步的G1114G16311G712接着介G13473西餐经营的特点G712G5194G1186G1025看出这G1022行业与G1025餐行业G6164G993G2528的地G7053G452接着总结分析我国西餐行业的人力资源管理现状与问题G712G5194G1209G14270G5061的亲身G1319G20576的迪欧咖啡为G1867G1319G1375子进行研究G712之后结G2524人力资源管理的理论G712G5194借G18504国内西餐企业G6116G2163经G20576G712利G11004问卷调查G7053G5347G5483出迪欧咖啡G2604G5049G4557人力资源G7053G6116的意G16277与想G8873G712G7481G4557迪欧咖啡的存G3324的人力资源问题G6564出改进G4557策和G7053G7708G452G7424文G8454G17902过G7424人G4557西餐企业的亲身G1319会与G16278G4531和与西餐企业管理人的G9157G5242G8819G17902G712能G4557G2058G13434迪欧咖啡发展的人力资源问题进行研究G712G5194G1186G1025G6378G6508出我国西餐行业G18336的企业G3324人力资源管理上存G3324的G980G1135问题和G993足的地G7053G712G1186G1025G6226G2052我国西餐行业G3324G20652速发展的G13984G7235G991G16311决人力资源管理上问题的G7053G7708G712为西餐企业迎接G6373战和G3698强行业G12466G1117力G6564G1391G980G1135G2454考意G16277G712G1075想为消费者G5483G2052G7368为G14403G3921的西餐服G2165G4625G2052G13513G15192之力G452A18A19A18A20A21A2292我国西餐行业的人力资源管理现状与问题21我国餐饮行业的经营特点和现状1、餐饮业G19658G2818G20081G17892G5192G6564G20652G712产业G16280G8181G993G7041G6205大G452我国G4557外G5332放和G1002G11040经G8994G980G1319G2282G12255G5242G17246G7481G17246G20652G712国民经G8994的G5567速发展G712G4633民的收入水G5191G1075G17246G7481G17246G20652G712G19555着G2842G2165活动和G4557G1022人饮G20147质量的G17873G8726G712加上G9035G5414人G3775的G3698G3822G1209及西G7053G2842业人G3775G4557G1025国餐饮行业G15519G12969的G10928分G712G1025国的餐饮消费G7097G11422G7118G11439G712营业G20081G980直保G6357G17751强的G3698长势G3848G452据统计G7122006G5192全国餐饮业的营业G20081是45436G1171G1815,G20522009的营业G20081是87932G1171G1815,G86162006G5192G3698长G11149353,G86162006G142792009G5192GDP名义G3698长率G20652出G1114357餐饮业的发展G712G993但G2572G13447G1114G12050会上大量的劳动力G712G1075带动G1114与餐饮行业G11468G1863的G2520种行业G3926G1904业、G4490G1867业、G4472内设计与G16025G1474业、G10299业、G7536G15104业、G18214水业、饮G7021业、调G7021业、餐G1867业、G3533G16769业、餐饮G20147G2709加G5049设G3803G5049业、G19530G10955G10639G10839业的发展G712间接的为很G3822人G6564G1391G1114就业G7438会G712因为G14270身G1075是劳动密集型的行业G712G6164G1209G14270G9994而G9994的G6116为G2572G13447劳动力的最重要行业之G980G452A23A24A25A26A27A28A29A30A31A28A3220032004200520062007200820092010A33A34A35A36A37A38A39A40A41A4201002003004005006007008009001000A43A44A38A39A402、企业总G1319发展水G5191依G9994G17751G20652G712G2081G7235G1060G162782008G51928G7388G712G1025国G17842G19157经营G2339会G13864G2524德G2232华G8716会计G5084事G2165G6164G3272G13481目G2081G1025国G17842G19157餐饮业发展状况、G17842G19157企业G4557发展战略进行的调整G1209及G1025国经G8994发展G5589势G4557G17842G19157餐饮业发展产生的影G2721进行调查G712G18331G16787G1114G3324业G5589G12879型、G6164G3800地G3507G12573G7053面G1867G7389G980G4462G1207G15932G5627的G3926全聚德、西G17137、G1443江南、德G5208、小G3837G21529、小G13945G13662、肯德基G12573行业G20058G1820企业的G17139G17143人G45290G1209上企业管理者认为行业G7422G7481发展G1185会G7389G17751G20652的G3698长G5145G5242G712企业的经营G2399力G4570G5483G2052G17892步G13543G16311G712G4557G7422G7481发展G6357G12227G7509G1060G16278G5589G5242G452但G2528时G712当G2081G17842G19157餐饮业G1075A45A46A45A47A48A4910面G1032原G7460G7021、劳动力、G6163G12211G12573构G6116的经营G6116G7424G2399力G3698大和人力资源G2306乏、G7643G1946G2282G19602G5242大G12573G6373战G4523、餐饮企业G1186G2345G5227经营G17728为G2709G10272和G17842G19157G2282的G16280G8181经营G712经营G13605点数量G993G7041G3698加G3324餐饮业G2030进入G11346G4007生活的时G1517G712全国G5194G8821G7389G17842G19157这G1022名G16801G712很G3822人G1075G993能G6329G7389G3838G3822资G7424G2447进行G6205张G452而G1000因为G1025国的国G5785和国G3315广G19432G712每G1022地G2318的饮G20147G2487味G5058G17329过大G712人G2487流G17902G1075很G1314G712还G7389G1186管理G1319G2058和管理思想的落后G712G19471G11873G1114很G3822企业G3324全国和G3324国际上的发展G712G15441G7389G1268统和地G7053特G14406G712但G1075G8821G7389形G6116G3324全国G5627G7389G17751大影G2721力的G2709G10272G712G1375G3926G2283G1152的G11346G5192老G5227聚全德G712G3324G2283G7053是G7389名G712但G3324G1025部与南部就很G4581G16277G452G1186G991G15932可G1209看出G7122005G5192的G19388G5227总数是9748,G2052G11142009是13739,G11468G4557于2005G5192G7481G16840是G3698长G11144094G712可G1209G16840G3698长速G5242还是G993G19181的G452G1025国餐饮G2709G10272G208110G1313G7389G726G7489州饮服、杏花楼、小G13945G13662、全聚德、G1443江南、广州G18214G4490、小南国、G22