商务英语高级写作高分范文

1、商务英语高级写作高分范文 商务英语高级写作范文：投诉与索赔原因1. complaint for poor quality投诉货物质量欠佳写作案例详解hsehong seng electronicsblk 3024 #01-118 ubi roadsingapore 408720fax:65-747-4644; tel:65-744-081727 march 200-mr chua chee hiengvidex sdn bhd4-6 jalan pasar83000 batu pahatjohor darul takzimmalaysiadear mr chuashipment of vide

2、x (l15) videocassette recorders w/remote control:order no.987303the above shipment of 60 videx model l15 video cassette records with remote control was delivered on 25 march 200,and was checked on delivery.i am afraid that i really must complain about the quality of these machines.you appear to have

3、 supplied us with a product which falls far below the standard our customers expect.the l15 vcrs that you delivered were poorly finished and shoddy.what is more,they are certainly not as good as the demonstration models that i was shown when your representatives visited my shop in early february.thi

4、s matter is causing us great inconveniences,since we have now included the l15 in our new catalogue and we are receiving a large number of enquiries about it.we shall now be faced with canceling it from our catalogue,and explaining to customers that it is no longer available.i should like you to ref

5、und the money we have paid you for these machines.alternatively,if this is unacceptable,i should be prepared to accept the l16 model as a replacement for the l15 at the same price.i look forward to hearing from you in the very near future.yours sincerelygoh eng jeeshop manager2. complaint for shorta

6、ge投诉产品数量不足写作案例详解kcdptklotz cable distributors ptji.cideng timur 19jakarta,indonesiatel:62-21-2312288 fax:62-21-2312136to: mr jimmy loo,export manager, fax:603-3670122syntex cable corporation,selangordarul ehsen,malaysiafrom: mr samir rahardjo,klotz cables, fax:62-21-2312136 indonesiadate: 13 august

7、200-subject: missing reel of cabledear mr loo,consignment no.ccd 32176we received the above consignment of half-inch multicore lan cable from you this afternoon.however,on checking the consignment we have discovered that one of the reels of cable (500m) is missing.the bill of lading reference number

8、 is cc/3a.as you know,we have a number of industrial clients who urgently require cable,and this mistake is causing a great deal of inconvenience,and may lead to loss of business.i should appreciate your looking into this matter and arranging for delivery of the required cable as soon as possible.yo

9、urs sincerelyfor klotz cable distribution ptsamir rahardjosamir rahardjomanager3. complaint for invoice mistake投诉单据有误写作案例详解sinolibsinolib book ltd.shop 350 ocean centrecanton road-kowloonhong kong sartel:23737689 fax:2373125427 may 200-mr w mak,sales departmentpalette publishing co.14/f hopeful buil

10、ding22-24 po heng roadaberdeenhong kong sardear mr maksubject:invoice no.p5643/9we have just received the above invoice for a consignment of books which was delivered on 4 may 200- as part of our exhibition of contemporary chinese photographers work.however,your invoice states that the consignment c

11、ontained 240 copies of china on the move by shui man-hing,whereas,in fact,it contained only 200 copies.if you check our original order (no.4378528- copy attached) you will see this was all we ordered.we trust you will arrange for a new invoice to be issued in the near future,as we shall be happy to

12、settle this account as soon as possible.yours sincerelysophia wansophia wanaccounts clerk4. complaint for delivery delay投诉延误交货时间写作案例详解dear mr.smith:the 1,000 cameras under order 383 shipped per s.s.pacific arrived here yesterday.on examination weve found that 100 cameras in 2 cases are severely dama

13、ged. at first we thought that damage had resulted from the rough handling of the carrier,but an investigation made by the most authoritative surveyor here,china commodity inspection bureau (ccib),reveals that the damage is attributable to your improper packing.the camera being delicate instrument,we

14、 have emphasized repeatedly in your previous letters that proper packing is of utmost importance,and you have made your definite assurance of the reliability of your packing.however,you actual practice has breached the stipulations set forth in order 383.for further particulars,we refer you to the e

15、nclosed inspection certificate issued by ccib.therefore,we are compelled to claim against you.with the inspection fee us $80 included,our loss amounts to $12,200.we hereby enclose a draft for that amount at sight for you to honor.regarding the damaged cameras we leave them at your disposal.we expect

16、 you to pay prompt attention to this matter.sincerely yours,cc:president king5. complaint for wrong items投诉收到的货物与订单不符写作案例详解dear thomas moore:referring to our order no.26 dated june 16th,you have delivered some wrong goods,which arrived on r.p.charger at bangkok.we appreciate your prompt delivery.but

17、,when opening case no.14,we found that it contained chinaware,which we had not ordered.we assume that a mistake may have been made in assembling the order.all other items are correct and in good condition.as the items we have ordered are needed urgently,please dispatch the missing articles at once.w

18、e enclose a list of detailed description about the items that should have been in case no.14.please check this with our order and your copy of the invoice.meanwhile,we are holding case no.14 at your disposal.please email us on how to do with it.yours sincerely,david parker6. complaint for poor packa

19、ging投诉包装不良写作案例详解dear mr.petri:we havent got the personal computers we ordered on june 3.on june 3,we placed an order for ten sets of personal computers.when we discussed the matter on delivery,you promised that it would be made before june 20.however,it is 10 days past the deadline,and your goods st

20、ill have not reached us. we need these pcs urgently to improve the efficiency of our work; therefore,your failure to deliver them has put us into trouble.we appreciate your seeing the matter seriously and arranging for the delivery within 5 days.im sorry to say if you are still unable to deliver the

21、m by july 5th,we shall reluctantly cancel our order and ask for compensation.sincerely yours,joe wisdom商务英语高级写作范文：货物运送1. 装运申请书 application letter of shipment写作案例详dear sirs,we shall shortly have ready for shipment from liverpool to alexandria four cases of crockery.the cases measure 1.51.51m,each wei

22、ghing about 70kg.will you please quote your rate for freight and send us details of your sailings and the time usually taken for the voyage.we understand that s.s.merchant prince is due to sail on 25th july,but we should like an earlier sailing if possible.yours faithfully,matthew kent2. 告知已装运 notif

23、ication of ready shipment and delivery写作案例详解dear sirs:we are now pleased to inform you that we have shipped the above goods on boards s.s.“wuxi”which sails for your port tomorrow.enclosed please find one set of shipping documents covering this consignment,which comprises:1. one non-negotiable copy o

24、f b/l2. commercial invoice in duplicate3. one copy of certificate of quality4. one copy of certificate of quantity5. one copy of insurance policy6. weight memo in duplicatewe are glad to have been able to execute your order as contracted and trust that the goods will reach you in good time to meet y

25、our urgent need and that they will turn out to your entire satisfaction. we avail ourselves of this opportunity to assure you of our prompt and careful attention in handling your further orders.sincerely yours,jack baldwin3. 货物 notification of product shipmentsample 1写作案例详解dear mr.atkinson,we have r

26、eceived your letter of credit,the contents of which are satisfactory to us.arrangements for shipment have been already made,and the details are as follows:date of shipment from yokohama:october 6,2000.vessel: m/v yokohama maru.eta new york:october 30,2000.if you have any questions or require additio

27、nal information,please do not hesitate to contact us.yours sincerely,david parkinsonsample 2写作案例详解dear sirs,your order no.228 of august 10we are pleased to inform you that the mp3 players have now been shipped to you as specified below.packing:in 15 cases,10 players to a case. marking numbering:hth1-15 in circle,los angeles.particulars of weight and measurement are given in the enclosed sheet.shipment:by ss.“arirang”of ksc line,which sailed from pusan on septembe