培训体系-管理-培训-咨询-辅导-QualityManual品质手册.ppt

1、品质手册,目录,Page 2前言 Page 5组织 Page 8内容 Page 9过程定义模式 Page 10缩写词列表 Page 12公司运作过程 Annex 1文件历史版本 Annex 2ISO/TS要素距阵图-品质手册,此手册是XXX公司的品质手机. 本手册内容得到了公司管理层的批准. This electronic presentation is always the latest version (see footer). It is the responsibility of the document administrator that changes are implement

2、ed like requested by the process owners and that changes are approved and communicated like foreseen.Annex 1 shows the history from the manual.,前言,Foreword,This manual is based on the requirements of the international standards:- ISO 9001:2000- ISO/TS16949:2002 (item 7.5.1.7. Feedback of information

3、 from service and item 7.5.1.8. Service Agreement are excluded)- Supplemented with the implemented aspects of the Philips Business Excellence model. (= EFQM) The manual is classified according to the by PSS defined Core processes, Sub processes, Management and Support processes including the interac

4、tions between these processes. Annex 2 shows the relation matrix manual - ISO/TS requirements.,Organisation,Addresses: Head Office: Design, Sales and manufacturing Location N.V. Philips Innovative Applications Philips Sound Solutions Hoogveld 50 B-9200 Dendermonde Belgium,Remote Manufacturing Locati

5、ons: Hungary: Hungarian Speaker Systems LLC Sosto Ipari Park, Finn Ut, 2 H-8000 Szekesfehervar Hungary Ukraine VAT Muchachevo Factory Tochprilad Beregowskaya Str 110 89600 Mukachevo Ukraine,Remote Development Location: APAC: Philips Sound Solutions Asia Pacific Philips (China) Investment Co. Ltd. Sh

6、enzhen Branch 38F Pangling Plaza No 2002 Jia Bin Road, Luo Hu District Shenzhen P.R.C. 518001 - China,The Business Unit Philips Sound Solutions: develops produces sells Loudspeakers, Loudspeaker Systems and Sound Solutions for the international market in the following market segments : - Automotive

7、- Consumer (Audio - Video anticipated build schedule for selected items for monthly periods - Resource requirements and adjustments,- Methods / tools - Instructions - COS-Sales meeting - MPS meeting - Mfg-Pro / MS Excel,- CLISP (HQ) - RLIP (HQ) CVP (HQ) CLIP (HQ) Inventories (HQ) Logistics Costs (HQ

8、),MAIN INPUT,PROCESS OWNER: Planner,DOCUMENTS,MAIN OUTPUT,MAIN RESOURCES / TOOLS,MAIN PI,MAIN PROCESS: 03 Supply Chain SUB-PROCESS: 03.02 Plan Process Step: 03.02.02 MRP/CRP,Plan,MRP: Master Production Plan Sales orders and forecasts Inventory data and scheduled order receipts Bill of material Plann

9、ing factors CRP: Rough-Cut Capacity Plan Schedule of planned factory order releases Work order status Routing data 03.04 Work center data,- DDP-03-72-002 Planning process - DDP-06-54-012 Wekelijkse MRP berekening,MRP: Schedule of planned factory order and purchase order releases for weekly time buck

10、ets Action notices CRP: Work center load report Revised schedule of planned factory and purchase order releases,- Methods / tools - Instructions - MRP/CRP Mfg-Pro / MS Excel,- CLISP (HQ) - RLIP (HQ) CVP (HQ) CLIP (HQ) Inventories (HQ) Logistics Costs (HQ) Backorders (HQ),MAIN INPUT,PROCESS OWNER: Pl

11、anner,DOCUMENTS,MAIN OUTPUT,MAIN RESOURCES / TOOLS,MAIN PI,MAIN PROCESS: 03 Supply Chain SUB-PROCESS: 03.02 Plan Process Step: 03.02.03 Scheduling FMEA; SPC; Measurement system analysis; . Other use full tools: egg. problem solving tools; tips about communication, teamwork, ; QFD; guiding books for improvement and project teams; .,MAIN INPUT,MAIN PROCESS: 00.09 Methods & Tools Definition Process,PROCESS OWNER: Process Owners,- 00.01 & 01.03 Method or Tool requirement (internal & external),DOCUMENTS,- DDI-10-1000 Toolbox,MAIN OUTPUT,MAIN RESOURCES / TOOLS,- Deployed method or tool,- Curr