明爱九龙社区中心.ppt

1、a,1,2014周年大會 暨服務集思會Annual General Assembly cum Service Focus Meeting 20143.5.2014,明愛九龍社區中心 Caritas Community Centre - Kowloon,a,2,明愛九龍社區中心,2013-14 服務回顧 Service Review,2014 周年大會 AGM,a,3,明愛九龍社區中心,4/2013-3/2014 統計數字 Statistics *每月平均數字,2014 周年大會 AGM,a,4,2009-2013 服務使用者滿意程度 Service Users Satisfaction Sur

2、vey,明愛九龍社區中心,2014 周年大會 AGM,a,5,明愛九龍社區中心,一）你對中心的接待服務是否滿意,2014 周年大會 AGM,09-13年平均分數：8.80,a,6,明愛九龍社區中心,二）你對中心的社工、福利工作員在下列各方面的表現是 否滿意,2014 周年大會AGM,09-13平均分數：8.63,a,7,明愛九龍社區中心,三）你對中心提供的活動/服務在下列各方面是否滿意,2014 周年大會 AGM,09-13年平均分數：8.40,a,8,明愛九龍社區中心,四）你對中心的環境及設施是否滿意,2014 周年大會 AGM,09-13平均分數：8.64,a,9,明愛九龍社區中心,五）你

3、對中心提供的資訊是否滿意,2014 周年大會 AGM,09-13年平均分數：8.51,a,10,明愛九龍社區中心,六）你所參與的小組能促進閣下的成長,2014 周年大會 AGM,七）整體而言，你對中心的滿意程度,2009-13平均分數：8.82,a,11,明愛九龍社區中心,2013-14 工作 簡 報 Service Report,2014 周年大會 AGM,a,12,明愛九龍社區中心 2013-15,Team 3社區工作三隊,Team 4社區工作四隊,青年關社) (Youth Voice,舊區居民 (社區增權) (Community Empowerment,基層家庭 (家庭友善) (Fami

4、ly Friendly,少數族裔 (種族融和) (Social Integration,義工發展 Volunteer Development (社會責任,社區伙伴 Community Partner (社會責任,Team 1社區工作一隊,Team 2社區工作二隊,2014 周年大會 AGM,青少年人,a,13,2013-14年度檢討 Evaluation,成效 Effectiveness: 樂天服務發展成熟，外間的評價亦高，深受信任 Good response and feedback to our emotional support service for children and thei

5、r families,a,14,2013-14年度檢討 Evaluation,少數族裔服務與不少全港及地區性團體建立了良好的合作伙伴關係 The service of Ethnic Minority has established good collaboration with different community partners,a,15,2013-14年度檢討 Evaluation,青年人參與大部份由中央及地區舉辦的關社活動，參與率更達全部人數的三份之一以上，在活動上也積極表達意見。 Outstanding youth participation of our youth member

6、s in both district and Caritas central activities,a,16,2013-14年度檢討 Evaluation,4.為舊區家庭籌辦的基層飯局得到堂區及熱心人士的支持 The grassroots family dinner is organized with great support from parishioners and community leaders,a,17,明愛九龍社區中心,2014-2015 年度計劃 Annual Planning,a,18,明愛九龍社區中心,2013-15年度目標 Annual Objectives 2013-

7、15 1.促進不同人士的互相交流和接納、 建立共融文化 To build up harmonious culture through enhancement of interaction and mutual acceptance among different background of people,2014 周年大會 AGM,a,19,Caritas Community Centre - Kowloon,2013-15年度目標 Annual Objectives 2013-15 2.提昇弱勢社群的增權意識及能力、 倡議政策改善。 To advocate for policy change

8、 through conscience raising of empowerment and capacity building among under-privileged groups,a,20,明愛九龍社區中心,工作策略/手法(Service Strategies) 1.1社區教育： 分享及交流社區資訊, 讓不同人士掌握共同關心的議題 Community Education: To share and exchange community news among different people with common concern,工,a,21,明愛九龍社區中心,工作策略/手法(Ser

9、vice Strategies) 1.2社區聯繫： 接觸及連結類同背景群體, 關注及討論有 關議題的意見 Community Engagement: To contact and engage groups with similar background to discuss and make comments on common concerned issues,a,22,明愛九龍社區中心,工作策略/手法(Service Strategies) 1.3社區行動： 動員及組織受影響的群組, 提出及表達有關 議題的建議 Community Action To mobilize and organ

10、ize groups with common concern to express and voice out their needs,a,23,社區工作一隊 : 家庭友善 Community Work Team 1:Family Friendly,1. 促進家庭溝通，尊重家庭不同的角色、建立和 諧關係，達致家庭成員間彼此支持互助。 To enable communication and respect among different family members, so as to the establish harmonious relationship and support among

11、 them,a,24,社區工作一隊 : 家庭友善Community Work Team 1:Family Friendly,2. 鼓勵家庭間彼此連繫，建立互助關愛精神。 To encourage network with each other, so as to establish mutual caring among them,a,25,社區工作一隊 : 家庭友善Community Work Team 1:Family Friendly,3. 鼓勵家庭以持分者的角色，於政策、社區事務及自身需要發聲。致力營造自己的社區成為一個大家庭，建立家庭友善社區化的精神，消除歧視。 To encoura

12、ge families as stakeholders to voice out their needs in policy planning and community services, so as to strive for a family-friendly community discrimination elimination,a,26,社區工作二隊 :種族融和Community Work Team 2: Racial Integration,2.1 促進華裔及非華裔心士互相認識及尊重 Mutual understanding To provides social informat

13、ion so as to help residents understand their rights and to provide opportunities for community involvement so as to improve existing disadvantaged situation,a,33,社區工作四隊:社區增權Community work team 4: Community Empowerment,4.2 提供平台、發揮居民能力，共同討論及 關注社區問題及社區未來發展 To provide a platform for residents to demonst

14、rate their ability in discussion of social issues and community development,a,34,社區工作四隊:社區增權Community work team 4: Community Empowerment,4.3 推動居民運用本身的能力，以社區利益 為依歸，建立社區力量，改善生活 To motivate residents to make use of their own abilities to establish community capacity and improvement of living with commu

15、nity interest,a,35,2014-15年度計劃 Planning,期望 Looking Forward 樂天服務來年需要向深化發展，鼓勵受眾認識對影響自身情況有關的政策，在適時發聲; To encourage users of emotional health service to children and their families in understanding the policy affecting them and voicing out their need if necessary,a,36,2014-15年度計劃 Planning,2. 需持續推行文化敏感度訓

16、練, 讓不同族裔人士加強互相尊重的文化; To further organize cultural sensitivity training for strengthening mutual respect of culture among diferent ethnic groups,a,37,2014-15年度計劃 Planning,3. 以正向心理學提倡社區精神健康，並以能耐取向角度了解不同青少年的需要，鼓勵他們關心社區; To encourage social concern among young people in use of positive psychology for promoting community mental health and strength base perspective for understanding youth needs,a,38,2014-15年度計劃 Planning,4. 地區工作尚有很多空間正待發展; 基於本區舊樓多，估計租金亦較其他區域為低，所以較其他地區多基層人士，而他們正需要社會資訊及社會資源援助 To provide community information and mobilize community resources to those living in ol