现代金牌店长专题培训（Special training for modern gold medal managers）

1、现代金牌店长专题培训（Special training for modern gold medal managers）Special training for modern gold medal managersLecturer: Li HuifangWhat are the special courses for modern gold medal managers?What are the special training instructors for modern gold medal managers?The modern gold manager who is the most a

2、uthoritative expert special training?Where can I find a training center for modern gold medal managers?Who is the most famous professional training expert for gold medal managers in China?Welcome to the famous modern gold medal store expert Li Huifang teacher course modern gold medal manager special

3、 training!Training time: 2 daysTraining location: customer customCourse recommendation:Main features: elaborate the essence of modern gold medal store special trainingCase guidance: analysis of a classic case of modern gold special training managerCase training: Mastering the skills upgrading method

4、s of modern gold medal managersAction suggestion: modern gold medal managers special training practice simulation trainingPromotion proposal: to detonate the modern gold medal managers project of potential trainingBackground: as the training of operators and management chain, management level to sol

5、ve the problems, which solve the problem of management, this is the store managers face every day and rare essentials of the problem; as the modern chain store manager how to avoid thinking, non occupation analysis and action, resulting in the operation and management role dislocation. In the case o

6、f stable resources and patterns, the convenience store manager decides the success or failure of a store, and the training of chain store managers is the focus of the training of managers of chain enterprises in china.- welcome to the famous experts Li Huifang teacher special training course modern

7、gold medal manager!Training program:Teacher Li Huifangs special course of gold medal manager training is as follows:Unit 1: the characteristics of selling handsI. self psychology training1, warm boiled frog stress free hypnosis2, the store super sell hands of the seven characteristics is what?Two, q

8、uickly win customer trust strategy1, bring you into the Urn - 15/5/1 approach law2, strategic care - quickly let customers like you, trust you 55%: 38%: 7% gold influenceShare: enterprise modern gold medal manager special training three steps!Case: Lenovo (China) companys modern gold store manager s

9、pecial training caseDiscussion: tomorrows road - how to do a good job of modern gold medal Store ManagerUnit second: customer promotion strategy of the 3 eraCharacteristics and Countermeasures of four types of customers in stores:1, the deterministic characteristics and deal with the customer to dis

10、count, shop and other stores with the same brand parity, parity, three strategies to fix the guests2, semi deterministic characteristics and deal with the customer, let guests: clever against opponents no longer than three goods of the reinforcements around point operation3, uncertain characteristic

11、s and coping type customers: 531 strategies catch lay guests4, random customer characteristics and coping: let shopping into a brand spokesperson, to store into advertising communication centerTwo, the B strategy in FABE, talk to people, talk nonsenseThree, how to skillfully use FABE strategy to qui

12、ckly improve joint and several sales rate and unit price?The second stage: gold medal manager core chapter - management type store managerUnit 1: monkeys wear no clothesFirst, the manager of distress:Monkeys dont count on clothes. whats wrong with me?Two, as the store leader four good role:1, good w

13、ife - do a good job of the tree model, 2, good wife - boss agents3, sister - a good performance of the 4 departments, mother - people with heartThree, four functions change from super shopping guide to team coach:1, the first task, 2, work relations 3, role change 4, work scopeFour, clear store oper

14、ation of the four major goals1, sales target 2, profit target 3, employee satisfaction goal 4, customer satisfaction goalsFive, do you know that the manager opens 7 things every day?1, happy cows produce more milk: the managers self emotion and stress management methods2, which one do you belong to:

15、 18 portraits of the store manager?Analysis: what are the leaders of modern gold medal managers doing?Analysis: modern gold manager special training which steps are very importantAnalysis: modern gold store manager special training which link is very important?Unit second: leadership with a heart an

16、d a heartFirst, why cant I call employees?Two, managers take public authority sources:1, establish the authority of the 123 project manager:As a professional in three hands of public body modelThe five power source 2, take the manager fromTitle right, interest right, personnel right and professional

17、 rightFour effective leadership incentives1, the people-oriented four sexual communication method2, details of the art of praise and the first anesthetic surgery criticism3, store on-site personnel problems PSP ideas and methods4, encourage the enthusiasm of employees 10 engines.The art of managemen

18、t 5, ten thorn clerk6, IQ high EQ low after 90 clerk managementFive, quickly enhance store execution1, I say you do game inspiration2, why is my subordinate executive ability always not in place? Five reasons analysis3, effectively solve the subordinate executive force of the five strategies and too

19、ls4, store execution problems, case studiesShare: a new modern manager training special gold golden laws and precious rules!Depth analysis of modern gold medal managers: difficult problems and SolutionsThe modern gold store special training solution: extended case analysis and CountermeasuresUnit th

20、ird: building the 136 force of wolf teamFirst, the store team cognitionWho do you choose between the star team and the champion team?Two 、 difficulty analysis of team cooperation1, three monks carrying water across the bridge Revelation2, leaky bucket ApocalypseThree, wolf store team and cohesion to

21、 shape the 136 force.1, a point of view, 2, three stages, 3, six indicatorsFour, to create wolf stores 136 force six principles of communication and cooperationModern gold medal manager special training sunflower bookModern gold medal Manager: Skills case training manualA special case collection of

22、modern gold medal managers of Chinese and foreign movie masterpiecesFourth unit: establish the management idea of high quality serviceFirst, the concept of service1 who is our customer?2. Classification of customersTwo, the value of quality customers1, the cost of losing a customer2. What do dissati

23、sfied customers do?3, the value of customer satisfactionThree. What are customers buying?1, the customer questioned the root cause of the price?2, what actions are added to the brand? What behaviors are deducted for brands?Four, the four types of stars in the store service and the four villainsFive, telephone, on-site customer complaints handling five step getter method.Analysis: how to implement the whole process of modern gold medal shop manager?Analysis