英语邮件语气

1、精品好资料学习推荐便函和电子邮件的语气和措辞 （1）语 气便笺和电子邮件的语气能反映出发信人和收信人之间的关系，主要体现在信文是否正式和语气是否肯定这两个方面，通常为下表所示的几种情况：肯定程度（CERTAINTY） +委婉、正式A较肯定、正式肯定、正式B+正式程度（FORMALITY）委婉、较正式较肯定、较正式肯定、较正式委婉、非正式C较肯定、非正式肯定、非正式D上表中的A，B，C和D四种语气分别用于以下四种情况：（1） 资历较浅的雇员向老板作简短的书面汇报，就某个目提出一系列可行的建议（语气A）；（2） 要求严格的经理发出通知，要求员工遵守公司守则（语气B）；（3） 同事就确定午餐会日期提

2、出建议（语气C）；（4） 细心周到的经理对公司新来的同事表示欢迎（语气D）（2）措辞下列所列的语言可用于表达前面提到的几种作用。每一种表达方式都根据其正式程度正式（F）、较正式（N）或非正式（I）和肯定程度肯定（C）、较肯定（N）和委婉（T）进行分类。这只是个大致的分类，读者的理解会受到这些用语的上下文影响。 请注意阴影部分的词汇的用法：正式程度肯定程度询问情况I want you to pass me all the information you have aboutNCI should like to know exactly what action has been takenFCI

3、should like you to give me a record ofFC请求采取措施Can you please arrange forICPlease find out（表示尊敬的词语）ICCould you please ensure thatNNI would like you toNCDo you think it would be possible to?NTI am writing to remind you thatNN报告情况说明查询的背景I have looked into this matterNCI have made enquiries/dealt with t

4、he enquiry/aboutFCI have investigatedas requested in your memo of 2 February.FC就查询作出解释I am told thatNNI am informed thatFNI understand that Ms Robinson was unaware of the situation.FTI have found/discovered thatNC解释跟进查询的情况I have offered/arranged a discount of 10%NCI have sent an invoice for the outs

5、tanding sum to Mrs Lau.NC提供建议Can we get together sometime later this week to discuss?ITYou really ought toINDont forget toICIt seems to me that you shouldNNPerhaps it would be a good idea if you were toNTIt would probably not be a good idea toNTMay I suggest that?FTI think that we shouldNNWe need to

6、NC警告Our supplies are becoming increasingly depleted.NCUnless we order, the store might run out in the middle of the heavy season.NNWe urgently needif we are to meet demand.NCI am concerned that, unless we are very careful, our position will be compromised.NC承担责任/道歉I am afraid I was responsible for confusing the invoice.NCIm afraid it was me who confused the invoice