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1、精品文档Unit 1Task 2M: Come in, please.W:Good morning, sir. I m Karen Yang.M: Good morning, Miss Yang. I m Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M:Thank you. AhMiss Yang, I ve gone through your resume. I d like to ask yous
2、ome questions now, if you don t mind.W: Of course not. please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Don t you thi
3、nk it s a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life.W: By the way, could you tell me how much the new job pays?M: Sure. There is a five-month probationary period and you can only get RMB2,00
4、0 for each month. After that, we ll determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that?M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays.
5、W: That sounds fine. How much time will it take for me to be promoted here?M: I m not sure. It depends on your ability and performance. Maybe we ll send youto one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And,
6、 where is your company based?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.Follow-up practiceCai: May I come in?Ms. Smith: Yes, please.Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as request
7、ed.Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department.Cai: Nice to see you, Ms. Smith.Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea?Cai: Tea is fine. Thank you.Ms. Smith: I ve read your C
8、V. It looks good. Now, I wonder if you can tell me more.精品文档about yourself, for example, your personalityCai: Well, I think I m- mindedaseriousgirl, I m calm and I don t panic in a crisis. I likejokes and have a good sense of humor. And I also enjoy working with all kinds of people. I can even get a
9、long with people who are bad-tempered or something like that.Ms. Smith: Well, then, what do you consider your strengths and weakness?Cai: Strengths and weakness? Well, I think my ability to work with all types of peopleis a particular strength.Ms. Smith: Yes.Cai: My weakness? Er, I ma little bit per
10、fectionist. I m quiteoften dissatisfied withwhat I ve done. I alwayshinkt I can do it better or in a different way.Ms. Smith: I wouldn t call that a weakness. I d call that a strength.Cai: Well, apart from that, I suppose sometimes I am not patient enough.Ms. Smith: Now, can you tell me about your p
11、ast experience?Cai: I have six years financial industry experience, working for several companies. For the past two years, I have been working in an investment bank. Ms. Smith: What qualifications have you had for this position?Cai: I graduated from Peking University in 2001, majoring in accounting.
12、 I can speak fluent English and I can deal with bookkeeping and accounting in English quite well. Ms. Smith: Why did you leave your last position?Cai: I want to find a job that is challenging, where I can grow.Ms. Smith: Now, isthere anything else you d like to ask me?Cai: Yes,if I get this job with
13、 HDC, would I be able to work abroad in one of your overseas branches?Ms. Smith: Oh, yes, certainly. Our staff regularly does six-month placements in otherbranches.Cai: Oh, thatgreats.Ms. Smith: Right, time is pressing, I m afraid, so thank you very much for coming tosee me and we ll be in touch wit
14、h you before the end of the week.Cai: thank you for seeing me.Ms. Smith: Goodbye.Cai: Bye.Video 1Chen = C.Ms. Mandel = M.C: Good morning, Ms. Mandel.M: Good morning. Sit down, please.C: Thank you.M: You are Chen Bo, aren t you? I m Cathy Mandel, Director of the HR Department.C: Yes, I m Chen Bo. Nic
15、e to meet you, Ms. Mandel.M: Nice to meet you, too. I vegone throu gh your resume and would like to know more about you.C: Thank you for your interest in me.M: To start with, would you like to tell me a bit about yourself?.精品文档C: Sure, I m a senior student at Guangdong University of Finance. I expec
16、t to graduate this summer. My major is international finance.M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working herewould give me the best chance to use w
17、hat I ve learned at university.M: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must fist analyze the problem and work out its major cause. Then I will be able to search for ways to solve it from the ava
18、ilable data.M: Sometimes data is not enough. Have you got any relevant experience in this field?C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess people s strengths and abiliti
19、es.M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don t care about pressure or the environment as long as I enjoy the work.M: Good. Now, do you have any questions to ask?C: Yes, I vegot one. Are there any opportunities for Chinese employees to be transferre
20、d to the head office in New York or other branch offices around the world?M: Um, probably. I think you are likely to be sent to work in an overseas branch to getexperience later on once you ve proved your worth.C: Oh, great. If I m accepted, I will do my best for the company.M: I wish you luck! We l
21、l notify you of our final decisionbyFriday.C: Thank you, Ms. Mandel. Goodbye.M: Goodbye.Video 2Wang = W,Mr. White = M.W: May I come in?M: Yes, please do.W: Good morning, sir. My name is Merry Wang. I vecome for an interview, as requested.M: Nice to meet you, Miss Wang. I am Harry White, Director of
22、the HR Department. I was expecting you. Please, take a seat.W: Thank you.M. Well, Miss Wang, you are applying for the position of Sales manager, right? Howdid you know about our company?W: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me d
23、eep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in GZ.M: Really? That s good. Then you must know something about our company?W: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world
24、.精品文档M: Huh, that s right. Miss Wang, can you tell me which university you attended?W: Sun Yat-sen.M: And what degree have you got?W: I have a bachelor s degree in business administration.M: How is your English? You know, some staff members in our company are Americans, so conversational English is
25、very important.W: I passed TEM8 at college, and I am good at oral English. I think I can communicate with Americans quite well.M: Good. I know you are now with United Butter. What is your chief responsibility there?W: I ve worked there for five years, since I graduated from college. Two years ago, I
26、 was appointed Brand Managerresponsible for the Panda line of biscuits.M: Why do you want to change your job?W: I want to change my work environment, seek new challenges and broaden my experience. That s why I want to move into sales.M: What do you think is the most important qualification for a sal
27、esperson?W: I think it-confidencesself and quality products.M: I agree with you. What salary would you expect to get here?W: well, I would leave it to you to decide after you consider my abilities. My currentannual income at United Butter is 150 thousand. But, er,could you tell me a littlemore about
28、 what the job entails?M: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You dreport directly to the Regional Sales Director.
29、Do you have any other questions?W: Yes, only one. When can I have your decision?M: I need to discuss with other board members. We ll notify you of our decision assoon as possible. Butto be honest, you seem to be a good candidate with the rightkind of experience and personality. You re high on my lis
30、t.W: That s good! Thank you, Mr. White. I look forward to hearing from you.odbyeGo.M: Goodbye.Case AnalysisInterviewer: Where do you see yourself in three years?Candidate: Well, I see myself in sales, you know. I must say, I would rather like toestablish my own company, you know, in my home town.Int
31、erviewer: What specifically about our company attracted you?Candidate: Well, first of all, you know, I want to leave my present company. Itsmall, and you know, I don t like the boss. He doesn t know how to motivate people.You know, he is also bad-tempered. You know, the job is routine and boring.Int
32、erviewer: UmCandidate: Can I ask a question? If I get this job, you know, would I be able to work abroad in one of your overseas branches? You know, I like travelling.Interviewer: Our staff members regularly do six-month placements in other branches.精品文档Candidate: Oh, well, that s what I m intereste
33、d in.Interviewer: What do you think of your strengths and weaknesses?Candidate: Strengths and weakness? Well, that s hard to answer. You know, I mhumorous. I think that mys particular strength. My weaknesses? I suppose I don t have any, you know.Interviewer: Ok. Is there anything else you d like to
34、ask?Candidate: Oh, yeah. If I get this job, can I take time off for vacation? You know, I love travel.Interviewer: I m afraid I can t answer that.Candidate: And also, when can you give me a definite answer about this job?Interviewer: I guess you ll just have to wait until the end of the week. Well,
35、Iwe have to stop here. Thank you very much for coming to see me.Unit 2Task 11. I haven t seen you for years.2. What do you do now?3. I m in the Research and Development Department.4. I knew you d do something very challenging and creative.5. I sometimes stay in the office after work to deal with unf
36、inished tasks.6. I am still the accountant of that cosmetics companyTask 2Jack: Hi, I m Jack. I m the manager of the Research & Development Department. Ibeen in this position for three years. I have to manage all aspects of the productdevelopment process, including resource allocation, budget requir
37、ements andpersonnel management. I have to work with marketing teams to analyze the needs ofthe developing markets and direct our work accordingly. I m responsible for creatingand managing the R&D teams and for the overall planning, execution, and success ofthe projects.Janet: I mJanet, Sales Manager
38、 of R&T Company. Since I was promoted totheposition of manager four years ago, I ve been engaged in various responsibilities. Myresponsibilities include: developing sales strategies; achieving sales targets; recruitingand training sales staff; supervising and motivating team performance; expanding t
39、hecustomer base and ensuring high levels of customer satisfaction.Stanley: Hi,I mStanley. As the managerof the ProductionDepartment,I mresponsiblefor selecting, developing andmanaging ahighlycompetentandmotivated staff of employees; ensuring thatproductionis cost-effective and theproducts are produc
40、ed on time and of good quality. Moreover, I have to work out thehuman andmaterial resources needed. I malso responsible for identifyingthetraining needs of our staff and cultivating culture of continuous improvement in all aspects of manufacturing.精品文档Video 1Introducing titles and responsibilitiesPr
41、esident = P;Robin= RP: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge of the accounting work. Let gives him a warm welcome!R: Thank you!P: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have hi
42、m here. Now, Mr. Copperfield, I liked to introduce the vice presidents and managers to you.R: It s OK, thank you!P: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department.R: Nice to meet you, Ms. Bates.Ms. Bates: Nice to meet you, Mr. Cop
43、perfield.P: And this is Dennis Hayes, Vice President in charge of the Marketing Department and the Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.R: Glad to meet you, Mr. Hayes.P: And this isoh, where is Andrew Jefferson?R: Mr. Jefferson? I vemet him before. I heard
44、he is one of the secrets of thiscompany s success. Everyone was raving about what a great job he s done inP: Uh speak of the devil Mr. Jefferson has just arrived. Mr. Jefferson: Hi, Mr. Copperfield, good to see you again.R: Good to see you, Mr. Jefferson.Mr. Jefferson: Sorry, I m late. I was talking
45、 to a client.R: Oh, that s ok. How many departments aren youchargei of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, andProject Preparation.R: No wonder you re so busy.P: Mr. Copperfield, there are three managers who report directly to you, and they are a
46、ll ladies. So, ladies, can you introduce yourselves?Ada Black: I m Ada Black, responsible for management accounts.Caroline Clinton: I m Caroline Clinton, responsible for financial accounts.Lucy White: I m Lucy White, responsible for data processing.R: Oh, good. Nice to meet you all, ladies.Video 2Do
47、 you like your job?Robin = R; Jerome = J; Frank = F; Colin = C; Janet = JaR: What s your job now, Jerome? Do you still work for that wholly funded American company?J: No, I left it three years ago. I have my own business now.F: Gee, that s great! How do you feel as-employedaself entrepreneur?J: I fe
48、el good. I can make a lot more money than before and I have a lot ofindependence in doing things. But, sometimes I get tired. As you know, it s not v.精品文档easy to run a business on your own. What about you, Frank? What are you doing now?F: I ve worked for several companies. After graduation, I went t
49、o a private company. Then a year later, I changed to a Sino-Japanese joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and workedin export sales. And now, I m an advertising executive.C: Oh, you are a real job-hopper. Why have you changed job
50、s so often?F: I m always interested in new challenges. I knowhangingc jobs frequently can be awaste of a company s human resources, but I m gaining a lot of experience! How isyour job, Colin?C: I ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Super
51、visor.F: Do you like your job?C: The salary and benefits are OK, but I don t like the work environment. You know,the workshops are very noisy sometimes. Also, I don t often get an opportunity to goanywhere. I hate staying in the same place all the time. You often travel on business,right, Robin?R: Y
52、es. As a buyer, I must travel to purchase stock. I ve been to a lot of places.C: Maybe I should think about becoming a buyerR: Mm , everything has two sides. I get fed up with traveling. Nowadays, I want to spend more time with my family.Ja: Hi, guys, may I join you?Everybody: Sure. Have a seat.Ja:
53、You enjoy getting together, don t you? What are you talking about?R: Jobs. What kind of job do you have, Janet?Ja: I m the Public Relations Manager in a holding anycomp.C: Do you enjoy it?Ja: Yes. What I like about it is that I can meet a lot of new and interesting people.R: How about your working h
54、ours?Ja: That s the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I don t get enough time with my family and baby.Unit 3Task 1O: Good morning. Luck Promotions. May I help you?M: Hello, this is Mike Twist from Smooth Communication. Could I speak to Stev
55、e Turner, please?O: Just a moment, please.S: Hi, Mike. Itsnice to hear from you. Howsthe English weather?M: It spretty good for this time of year. Whats it like in New York?S: Not good,I m afraid.M: that sa pity I m planning to come by next week.S: Really? Well, you ll come by and see us whileere,youI hope. re h.精品文档M: that s what I m phoning about. I ve got a meeting with a customer in Bos
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