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1、NC-ZZG001-103198Shimp-RC.ppt McKinsey Case Interview Workshop FUQUA SCHOOL OF BUSINESS October 31 1 NC-ZZG001-103198Shimp-RC.ppt TODAYS TOPICS Case interview overview Purpose Types Suggested approach Successful problem-solving 2 NC-ZZG001-103198Shimp-RC.ppt RESUME AND CASE INTERVIEWS WHAT FIRMS ARE

2、LOOKING FOR From your resume Work experience Advancement faster than norm Selection by superiors to lead important projects/special recognition Evidence of leadership and teamwork Education Academic excellence Significant leadership roles Personal initiative Outside interests Athletic/cultural achie

3、vements Community activities Drive/perseverance From the case Approach Genuine interest in solving complex problems Structured, logical approach Curiosity, creativity Logical, probing questions Synthesis and conclusions Skills Comfort with ambiguity/poise under pressure Broad functional skills Analy

4、tical rigor Quantitative, numerical agility Practicality Judgment, common sense Business acumen/instinct Clear, logical communication Evidence of ExcellenceProblem Solving Ability 3 NC-ZZG001-103198Shimp-RC.ppt TYPES OF CASES Business cases “What will the impact of industry consolidation be on compa

5、ny X?” “Should company X enter/exit a new/old market?” “How should company X react to a new entrant?” “Should company X add capacity?” Estimation cases “How big would the Ivy Gardens apartment complex have to be for everyone on Earth to live there?” “What is the size of the skateboard market in the

6、U.S.?” “What do you think annual residential real estate commissions are in Atlanta?” Responses should demonstrate Big picture perspective Ability to structure Broad functional skills Comfort with details, analysis Responses should demonstrate Comfort with ambiguity Ability to structure Facility wit

7、h numbers Poise 4 NC-ZZG001-103198Shimp-RC.ppt . . . but there are wrong answers Ignoring or forgetting important facts Not recognizing that some material may be extraneous Defending impractical solutions Force fitting a framework that just does not work There is no There is no right answerright ans

8、wer The goal is to demonstrate “how you think” WHAT TO REMEMBER WHEN APPROACHING A CASE 5 NC-ZZG001-103198Shimp-RC.ppt SUGGESTED APPROACH FOR CASES What to do Listen to introduction do not think ahead to your answers Ask 1-2 clarifying questions, if necessary; take a few notes if you like; do not ex

9、pect every piece of data to be available Organize your thoughts and structure the problem Pick one branch to probe, develop hypotheses, ask for a few relevant facts, defend/refine hypotheses based on new information, probe further, and describe implications you see Pick another branch and continue (

10、Make sure you are prioritizing your responses) Put it all together: try to answer the overall question (big picture) with a reasonable, actionable conclusion Review what you know Clarify what you do not understand Solidify and tender recommendation What not to do Play 20 questions Assume 1 framework

11、 fits all Cover 1 issue without mentioning and prioritizing all key issues Dig your heels in Hide from the details (or the numbers) Get frustrated Conduct a postmortem in the interview 6 NC-ZZG001-103198Shimp-RC.ppt FIVE EASY STEPS TO BULLET-PROOF PROBLEM SOLVING Step 1 State the problem Step 2 Disa

12、ggregate the issues Step 3 Eliminate all non-key issues Step 4 Conduct critical analyses, porpoise between data and hypotheses Step 5 Synthesize findings and build argument ? 7 NC-ZZG001-103198Shimp-RC.ppt Clear statement of problem to be solved or issue to be resolved STEP 1: STATE THE PROBLEMLEM C

13、haracteristics of a good problem statement A leading question or firm hypothesis Specific not general Not a statement of fact or non-disputable assertion Actionable Focuses on what the decision maker needs to move forward ? Interviewer states the problem Problem has been clearly stated, and you unde

14、rstand it Problem has NOT been clearly stated, or you dont understand it You must clearly understand the problem Paraphrase the problem to make sure you have it right Ask questions to clarify the issue Step 2. You are responsible for ensuring the clarity of the problem 8 NC-ZZG001-103198Shimp-RC.ppt

15、 STEP 2: DISAGGREGATE THE ISSUES Why use logic trees? 1. To break a problem into component parts so that Problem-solving work can be divided into intellectually manageable pieces Priorities can be set among the parts Responsibilities can be allocated to individuals 2. To ensure that the integrity of

16、 the problem solving is maintained Solving the parts will really solve the problem The parts are mutually exclusive and collectively exhaustive (i.e., no overlaps, no gaps) Subissue Subissue Subissue Subissue Subissue Subissue Issues/hypothesis No. 1 Issues/hypothesis No. 2 Issues/hypothesis No. 3 P

17、roblem statement Suggestions - Describe your approach to the interviewer as you proceed. Dont assume they know what you are thinking! - State your hypotheses as crisply as possible. - Only use frameworks if they are appropriate - dont force fit. - The ideas are important, not the framework. “I think

18、 we should look at the power of buyers and industry competitiveness” is better than “Id like to apply part of the Porter Five Forces framework”. 9 NC-ZZG001-103198Shimp-RC.ppt STEP 3: ELIMINATE ALL NON-KEY ISSUES Why First step in constant, interactive refinement process Focuses your effort on what

19、is most important Dos & Donts Always ask yourself “so what” . . . but also ask yourself what you might have missed Tell the interviewer what you are cutting and why Problem statement Issue 1 Issue 2 Issue 3 Issue 4 10 NC-ZZG001-103198Shimp-RC.ppt STEP 4: CONDUCT CRITICAL ANALYSIS Dos Be hypothesis-d

20、riven and end products-oriented “Porpoise” frequently between hypothesis and data Keep the analyses as simple as you can. Be suspicious of huge linear programs and their ilk. Do order of magnitude estimates before you start detailed analyses Use 80/20 and back-of-envelope thinking Do not be afraid t

21、o be creative Donts Do not just “run the numbers” ask yourself “what question am I trying to answer?” Do not chase your tail Do you really need to calculate the WACC? Dont miss the forest for the trees. Beware of “polishing dirt” Look for breakthrough thinking 11 NC-ZZG001-103198Shimp-RC.ppt STEP 5:

22、 SYNTHESIZE FINDINGS AND BUILD ARGUMENT Complication Situation Resolution Use situation, complication, resolution format Pyramid structure or decision tree Main assertion Supporting data Supporting data Supporting data Supporting data Question Sub-assertionSub-assertion Question Question Yes Action

23、1 NoAction 2 Yes Action 3 NoAction 4 and / or State the conditions at point of problem Flesh out barriers to improving situation Lay out possible solution path 12 NC-ZZG001-103198Shimp-RC.ppt APPENDIX: INTERVIEWING WITH MCKINSEY 13 NC-ZZG001-103198Shimp-RC.ppt FORMAT FOR 30 MINUTE FIRST ROUND INTERV

24、IEW Minutes 15-20 5 5-10 Resume-related questions and Q&A Introduction Case First round On campus Two 30 minute case/resume interviews Second round Two 30 minute interviews Generally both case interviews Third round In an office five 30-45 minute interviews 3-5 cases XII VI III 14 NC-ZZG001-103198Sh

25、imp-RC.ppt WHAT WE ARE LOOKING FOR Problem solving Intellectual capacity Creativity Practical approach and business judgment Quantitative comfort Personal impact Presence Empathy Drive / Aspiration Drive for excellence Energy level/perseverance Leadership Personal initiative Entrepreneurship McKinse

26、y profile 15 NC-ZZG001-103198Shimp-RC.ppt RESUME RELATED QUESTIONS Focused Questions “Describe a situation in which youve led a project to success?” “What strengths and weaknesses would your teammates recognize in your work abilities?” “Describe a situation in which youve had to overcome obstacles t

27、o reach a desired outcome.” Why? Evidence of excellence Personal growth plan Logical career plan Depth of preparation for interview Open Ended Questions “Tell me about yourself.” “Why did you choose Darden?” Why? Clear understanding of personal selling points Ability to clearly communicate in a stru

28、ctured way 16 NC-ZZG001-103198Shimp-RC.ppt INTERVIEWING STYLES FOR CASES From one extreme Detailed introduction Specific problem to be solved A few starter facts Lots more facts available, if asked Conversational feel throughout the interview Why? Test analytical ability Test ability to sort out key

29、 facts and stay focussed to the other Brief introduction Very broad description of problem (e.g. poor performance) Few, if any , facts available What do you think” responses to most questions Why? Test overall problem structuring, hypothesis generating ability Test for creativity and business instin

30、ct Look for comfort with ambiguity 17 NC-ZZG001-103198Shimp-RC.ppt IMPROVING CASE PERFORMANCE Indirectly through classes Policy Strategic frameworks Business instinct Industry structure Economics/finance Variable vs. fixed cost structures Evaluating investment opportunities (ROI, Cost of Capital, ) Income Statement/Balance Sheet/Cash Flow Statement thinking Value chain thinking Marketing Customer segmentation Channel management Brand management Operatio

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