全国国际商务英语培训认证考试(一级)笔试模拟试题(1)知识讲解

1、 全国国际商务英语培训认证考试（一级）笔试模拟试题（1）china national business english certificate test(level one)试卷册（120 分钟）_注 意 事 项一、请将自己的姓名、准考证号写在答题卡和答题纸上。试卷册、答题卡和答题纸均不得带出考场。考试结束，监考人员收卷后考生才可离开。二、全部考试时间为 120 分钟，不得拖延。三、选择题的答案一定要涂写在答题卡上；听力理解（listening）部分第一节（section a）以及翻译和写作(translating & writing ) 部分的答案要写在答题纸上，凡是写在试卷册上的一律不给分

2、。四、选择题每题只能选一个答案；如多选，则该题无分。选定答案后，用hb 或 2b 浓度铅笔以上的铅笔在相应字母的中部划一条横线。正确方法如下：a b c d五、如需改动答案，必须先用橡皮擦净原来选定的答案，然后再按上面的方法重新填涂。-part i listening(25 minutes)section adirections：in this section, you will hear five short sentenceseach sentence will be spoken twice. at theend of each sentence, there will be a pau

3、se. during the pause, you are required to fill in thecorresponding blank according to what youve heard. then write your answer on the answersheet.example: youll hear:youll read: mr. whitewill be back before _.from the sentence we learn that mr. white will be back before 5:00. therefore you should wr

4、ite 5: 00in the corresponding blank on your answer sheet. now the test will begin.1. the speaker works for _ company in seoul, south korea.2. the mans phone number is _.3. the discount for buying 450 units is _ %.4. the date of conference is _ may.5. the predicted sales for every month next year is

5、_ units.section bdirections：in this section, you will hear ten short conversations. at the end of each conversation, aquestion will be asked about what was said. both the conversation and the question will bespoken only once. after each question, there will be a pause. during the pause, you arerequi

6、red to read the four choices marked a, b, c and d, and decide which is the best answer.then mark the corresponding letter on the answer sheet with a single line through the center. example: you will hear:you will read: a. she will post it later.b. she could not contact the man.c. shes not sure if th

7、e computer is fixed.td.sesnhde ictanright now.from the conversationwe learn thatthe woman cannot send the new catalogueimmediately.therefore, the correct answer is d. now the test will begin.6. a. making an appointment.c. discussing a price.7. a. whos calling, please?c. wait a minute.b. fixing a clo

8、ck.d. going to a shop.b. hang up, please.d. youve dialed the wrong number.8. a. mathematics.b. banking.c. credit.d. computers.9. a. the typist has already typed it.c. hell need her help.b. he completed the typing himself.d. he wants the woman to type more carefully.b. the meeting was put off.10. a.

9、the meeting was cancelled.c. the meeting was held last wednesday. d. the meeting was overcrowded.11. a. in a travel agencby. in an airport. c. in a bank. d. in a government office.b. a hotel receptionci.sta. real estate agedn.t.a hotel guest.12. a. a tour guide.13. a. customer and supplier.c. boss a

10、nd employee.b. lawyer and client.d. shop assistant and customer.b. tuesdays and fridays.14. a. thursdays and fridays.c. tuesdays and thursdays.15. a. he is worried. b. he is happy.section cd. tuesdays, thursdays and fridays.c. he feels confidendt. he feels tired.direction：s in this section, you will

11、 hear two recordings. at the end of each recording, some questiobe asked about what was said. you will hear the recordings and the questions only once. aeach question,therewillbe a pause.during the pause,you are requiredto read the fourchoicesmarked a, b, c and d, and decide which is the best answer

12、.then mark thecorresponding letter on the answer sheet with a single line through the center.task 116. a. how to use the software his store selbl.s.customer at his store.c. people working in his store.d. his job responsibilities.17. a. they are good at bargaining.b. they often report to the head off

13、ice in sydney.c. they are good at dealing with customerds. they are happy.18. a. sending complaints.c. submitting payroll information.task 2b. supervising staff.d. reporting to the head office.19. a. they are talking about the cso mdpeacniys i o n to move away.b. they are talking about the customers

14、 in kenton.c. they are talking about their old office in kenton.d. they are talking about a meeting in kenton.20. a. the public relations department.c. the sales department.b. the finance department.d. the customer service department.part ii reading(55 minutes)section a directions：choose the best an

15、swer for each sentence from the four choices marked a, b, c and d, andmark the corresponding letter on the answer sheet with a single line through the center.21. organizations which aim at high market _ generally have long product lines.a. segmentb. profitc. shared. mix22. as a manager, you should m

16、ake sure your subordinates know your _ and how you are going toachieve them.a. examples23. remember this special offer _ on may 1st. dont miss it.a. expires b. completes c. finishesb. objectivesc. recordsd. relationshipd. goes24. the company keep a careful eye on the _ of their new cosmetic products

17、.a. launch b. produce c. issue d. announce25. could you please send me the latest catalogue and make sure that i am on your _ list for futuremail shots?a. catalogue26. could you _ the line a moment, please?a. take b. holdb. dialoguec. mailingd. guestc. catchd. extend27. unfortunately ms. zhong is no

18、t able to _ the appointment with you on wednesday, as arrangedbefore.a. run28. _ refers to knowing that there is little risk of losing ones job.a. bureaucracy b. promotion c. job safetyb. keepc. maked. managed. job security29. draft(s) drawn _ the credit must be negotiated in china on or before may

19、12, 2007 after whichdate this credit expires.a. at30. the order no. 105 is so urgently required that we have to ask you to _ shipment.a. quicken b. fasten c. speed up d. put upb. inc. withd. undersection bdirections：read the following passage. fill each gap with the best answer from the four choices

20、 marked a,b, c and d, and mark the corresponding letter on the answer sheet with a single line throughthe center.a 31beyond being satisfied. a customer who makes a referral is putting his own reputation on the 32and takes this risk only if he is loyal. fred reichheld, a leader beyond the subject of

21、customer loyalty,33 this in his latest book, the one number you need to grow. reichheld 34 that customerloyalty can be measured by asking customers a single question: how likely would you be to remember ouris perhaps one of the strongest sign of customer loyalty, because making a referral goes-compa

22、ny to a friend? by analyzing the 35firm will grow compared with its 36lets take this notion a step 37, reichheld believes it is possible to predict how fast a.and look at referrals to customers loyalty programs themselves.not only do customers refer people to companies, they also refer people to loy

23、alty programs. eighty-twopercent of americans 38 in customer loyalty programs have referred friends and families to theirfavorite loyalty programs, according to the “2004/2005 customer loyalty research report” by marketing39firm parago. high income earners (with household incomes more than $125, 000

24、) tend to bein referrals: more than 90 percent of high income members refer one or more people to amost 40program: 64 percent of high income members. 31. a. suggestion32. a. product33. a. pointsb. recommendationb. companyb. saysc. questionc. lined. complaintd. businessd. echoesc. approvesc. argues34

25、. a. agrees35. a. answers36. a. competitors37. a. backb. disagreesb. sayingsd. provesc. remarksc. customersc. fartherd. responsesd. responsesd. nextb. staffb. further38. a. proposing39. a. advising40. a. slowb. participatingb. advisorc. relatingc. consulatec. unwillingd. comparingd. consultingd. act

26、iveb. passivesection cdirections：read the following passage and the statements that follow. choose the best answer for eachstatement from the three choices marked a, b, and c, and mark the corresponding letter onthe answer sheet with a single line through the center.dear sir or madam:im writing to c

27、omplain about the way i was treated on the 4 p.m. bus from swindon to wottonbassett. i had to take the bus home. for several days, my age was questioned by the bus driver.as i was embarrassed at the driver making a scene (吵闹), the first time, i paid the 1.05, instead ofjust 70p. when i got off i ask

28、ed for my 35p back and was told to go to the bus station with proof of myage.the next day i asked once again for a child single from blagrove to wotton bassett, and the maledriver asked my date of birth, and then for proof. is everyone expected to carry a birth certificate orpassport around because

29、of arrogant bus drivers? i gave the driver 70p which was the only money i had onme. i told the driver this and he stopped the bus.the other passengers were clearly frustrated and told him not to be so stupid. one of the adults knewme and tried to tell him that i was only 14 and at school but he igno

30、red her. luckily another passengergave the driver the extra 35 p so that hed drive on.how does someone like this get a job dealing with the public when he acts like this? i understand thatstagecoach is short of drivers but i think this particular driver is just going to make customers feelthreatened

31、 and reluctant to travel with him.im sure there are other people who must have complained about his attitude and something should bedone about him.id like my money refunded and would hope that in the future the drivers would believe what they aretold.yours faithfully(miss) emma harrow41. the writer

32、was unhappy about the bus service by the 4 p.m. bus from swindon to wotton bassett.a. true.42. the bus driver had some doubts about the writers age and believed she was an adult.a. true. b. false. c. not mentioned.b. false.c. not mentioned.43. as a girl of 14, the writer believed she should pay only

33、 35p for a child single from blagrove to wottonbassett.a. true.b. false.c. not mentioned.44. the other passengers were annoyed by the drivers behavior and they were on the girls side. a. true.b. false.c. not mentioned.45. the driver will lose his job because a lot of people have complained about his

34、 attitude.a. true.b. false.c. not mentioned.section ddirections：look at the tables and charts below. for each table or charts, there are four statementsdescribing it. choose the best statement from the four choices marked a, b, c and d to matchit. then mark the corresponding letter on the answer she

35、et with a single line through thecenter.46. favorite movie between teenagers aged 1218.sciencefiction, 8%foreign, 8%horror, 11%comedy, 27%drama, 14%action, 18%romance, 14%a. teenagers prefer foreign movie than science fiction.b. the most popular movie among teenagers is comedy.c. teenagers like horr

36、or movie least.d. action movie is the most popular type of movie among teenagers.47.american exports to mainland china, 1999-2003productall goodsrefined copperoranges2003 exports$28.4 billion$157 million$16 million$1.1 million$452 million$2.4 billion$250 million$325 million$175 million$2.2 billion$3

37、6 millioneyeglassessteel520%340%220%115%$2.1 billion$49 million4%grain-27%sources: u.s. international trade commission, chinese customs servicea. american refined copper imported from mainland china increased to $157 billion in 2003.b. american airplanes exported to mainland china increased by $2.2

38、billion in 2003.c. compared with 1999, america exported less still to mainland china in 2003. d. compared with 1999, all the american exports to mainland china increased except grain in 2003.annual average number of new files opened per trustee, canada, 1992200348.19017916416416316116013010015914712

39、2199219931994199519961997199819992000200120012003a. the year 2003 sees the biggest amount of new files opened per trustee.b. there is a decrease in new files opening from 1996-1999.c. there are more new files opened in the year 2002 than in the year 2001.d. more new files are opened means canadians

40、are getting richer.413,000596,000centralcapital region200,000591,00049. a. the west part of canada spends the most amount of money on the language program.b. the less developed region tends to spent less money on the language program.c. the capital region spends the most amount of money on the langu

41、age program because people therehave stronger drive to learn languages than people in other regions.d. the east part of canada spends more than twice of the money on the language program than thecentral part.50.average daily traffic for ir 270north outerbelt widerning projects completed-(1965-2005)

42、200,000150,000100,00050,0000196519701975198019851990199520002005a. there is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.b. in general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.c. the increase in peoples income

43、 led to an increase in average daily traffic.d. the project was completed in 2005.section edirections：read the following two passages. choose the best answer for each statement or question fromthe four choices marked a, b, c and d, and mark the corresponding letter on the answersheet with a single l

44、ine throw the center.passage onemost products must be contained before they can be moved from one place to another. to functionsuccessfully, the package must contain the product. this containment function of packaging makes a hugecontribution to protecting the environment. faulty packaging (or under

45、 packaging) can lead to spillagesand result in major losses and serious damage.packaging plays a vital role in protecting products as they go from the manufacturer to the consumer.packaging is designed to ensure that the product reaches the consumer in good condition. the product isprotected: during

46、 transport and distribution; from climatic effects (heat and cold, moisture, vapour, drying atmospheres); from hazardous substances and contaminants; from infestation.packaging can also provide supplementary product protection. this may be achieved by forms ofcushioning such as shredded papers, shee

47、ts of corrugated paperboard (瓦楞纸板), foamed plastic orwrappings. thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine)protect fragile goods. structures that resist damage can also be created by tightly enclosing products inshrinkable or stretchable films or in

48、 tighter and smaller bundles of paperboard and corrugate.packaging serves as a shield against infection by contamination. improved standards of publichealth and processing sanitation (卫生设备) have contributed to the reduction of infection around theworld. food quality and safety are guaranteed by tamp

49、er proof packaging. child proof closures onhousehold chemicals/ detergents, pharmaceuticals and care products are devices developed by thepackaging industry to protect against misuse.food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageingand by microbiological

50、decomposition caused by bacteria, yeasts ( 酵母) and moulds. packaging assists in the preservation of foods and can reduce the rate of spoilage and decomposition. packaging thereforecontributes to food safety, quality and nutrition. packaging technology has made major contributions toadvancing food sc

51、ience and food safety and reduction of food spoilage.a package must protect what it sells and sell what it protects. modern methods of consumermarketing would fail were it not for the messages communicated on the package. it is not only the primarypackage that must communicate. warehouses and distri

52、bution centers would be less efficient if secondaryand tertiary packages lacked labels or carried incomplete details. when international trade is involvedand different languages are spoken, the use of unambiguous, readily understood symbols on thedistribution package is essential.packaging protects

53、the interests of consumers. the information contained on the package tells theconsumer what the product is and how to use it. such information includes: product brand names anddescriptions; manufacturers name and address; quantity; use-by dates; directions fro use; storage anddisposal; and cautionar

54、y or emergency information. food packaging lists: ingredients; new weight of thecontents and the number of servings; methods of preparation; recipes and serving ideas; and often thenutritional benefits of the contents. much of this information is required by law.the printed codes on packages (includ

55、ing bar codes) help ensure the control of the flow of products tothe consumer during bulk-distribution. information includes: quantity, price, inventory levels, lot numbers,distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.the information provided on packaging allows the consumer to make informed decisions on theproducts purchase and use.51. the main idea of this passage may be expressed as _.a. the roles of packagingb. the types of packagingc. the importance of packagingd. the development of packaging52. according to