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1、书山有路勤为径,学海无涯苦作舟。祝愿天下莘莘学子:学业有成,金榜题名!语言类考试复习资料大全企业管理 Corporate Management企业管理 Corporate Management PART ONE Questions 18 Look at the statements below and the five extracts about management from an article. Which extract (A, B, C, D or E) does each statement (18) refer to? For each statement (18), make

2、 one letter (A, B, C, D or E) on your Answer Sheet. You will need to use some of these letters more than once. A.Over the next 10 years, there will be a dramatic increase in the use of electronic systems to accelerate employee learning, augment decision making, and monitor performance. Proponents of

3、 these systems argue that they enable employees to learn their jobs faster, provide workers and managers with immediate performance feedback.B.Today, college grads and professionals are just as likely to send in an electronic resume as a traditional paper-based document. And HR departments often squ

4、irrel the information in a database, which allows them to later search for applicants based on specific criteriaeducation or skills set, for example. The entire process-without paper, mail and filing-is faster and far more efficient.C.Work methods and functions are no longer permanent and immutable

5、structures; they are fluid processes that require workers to adapt continuously. Organizations will be forced to question many of the stable state assumptions under which theyve traditionally operated, such as who their competitors are and who their potential customers may be.D.Multimedia combining

6、voice, image, text, and data redefines industries and competitors and creates new markets. Suppliers can act alone or in combination to market and sell goods in new ways directly to customers while bridging cultures, improving service, and collapsing cycle time.E.Now payroll and tax processing is en

7、tering the world of electronic commerce. Thanks to the Internet, companies now can zap financial data off to a bureau. Once there, the service can handle payroll calculations, spit out transaction reports, issue paychecks or manage direct deposits, complete year-end tax filing and more.1. There is a

8、 tendency of computerized coaching and electronic monitoring.答案:A2. It is the birth of the dynamic work force.答案:C3. Technology convergence is transforming education, medicine, materials, core competencies, whole enterprises and even the definition of industries.答案:D4. It can be predicted that elect

9、ronic systems will decease employees dependence on managers for coaching, training, and performance feedback and help make self-directed learning a reality.答案:A5. There are new linkages everywhere as traditional boundaries erode and markets are redefined.答案:D6. Outsourcing payroll has become immense

10、ly popular.答案:E7. Handling resumes electronically speeds up the process.答案:B8. One impact of the new trend is that managerial performance will be based less on the ability to direct and coordinate work functions and more on improving key work processes.答案:CPART TWOQuestions 914 Read the text about m

11、anaging priorities. Choose the best sentence to fill each of the gaps. For each gap (914), mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once. Managing Priorities Most of us are kept so busy managing our own lives that we cant imagine how top executives manage the work

12、of thousands of people and millions of dollars and still have time to eat, sleep, and live. 1 But in talking about how they run their lives and companies, they do tend to focus on common themes. Unfortunately, popular time management courses are not the answer. Even the founder of the time managemen

13、t movement, Alec Mackenzie, agrees that few people who take his courses stick with the techniques and really benefit from them. 2 Like many other company executives, Alcoas CEO, Paul ONeill, lists quality among his highest priorities But at the very top of his list is a surprise, safety. Alcoa leads

14、 its industry in safety and has been cutting its injury records by 50% every five years. ONeill feels that to make an operation truly safe, you must understand it perfectly and make sure that the operation isnt inefficient in any way that would encourage dangerous shortcuts. 3 One principle that wor

15、ks for many busy managers is the 80/20 rule, 4 20% of its customers. A business that can identify the 20% and what they order can focus attention on those products. Illinois Tool Works, for example, used the 80/20 rule to identify which of its thousands of products it should concentrate on as it rea

16、ligned its manufacturing processes. In an other instance, Office Club, a discount office-supplies supermarket, decided to carry 2,200 items instead of its competitors 5,000 because it found that 85 % of its sales came from only 650 core items. Every CEO has techniques for making time in a hectic sch

17、edule, 5 Some count on expert secretaries to arrange their time; others learn to walk out of a meeting if participants are late. According to management expert, Peter Drucker, 6 A. You will find different things at the top of CEOs priority lists B. Establishment of priorities is a key factor in mana

18、gerial and organizational effectiveness C. There is no one secret that successful executives share D. the most important skill for setting priorities and managing time is simply learning to say No E. In other words, quality and safety go hand in hand F. doing important thinking while jogging or show

19、ering or flying to meetings G. Defined as a ranking of goals, objectives, or activities in order of importance, priorities play a special role in planning H. which states that 80% of a companys business generally comes from a small group 1.答案:C2.答案:A3.答案:E4.答案:H5.答案:F6.答案:DPART THREEQuestions 1520 R

20、ead the following article on what a management trainee is. For each question (1520) mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose. In every industry there is a need for managerial staff. From first-line supervisors to top executives, managers plan and direct the work

21、of the organization, set policy, establish channels of communication, and evaluate the work that is done. These functions require knowledge, skills, and judgment that are most effectively developed on the job. To prepare individuals for management responsibilities, many companies use Management Trai

22、nee positions. These positions are most often found in finance, trade, manufacturing, and in government agencies. Depending on the business, the position may also be referred to as marketing trainee, purchasing trainee, accounting trainee, or management intern. Whatever the title, the purpose of the

23、 position is the same: to qualify individuals for management functions within the organization. Specific duties of a Management Trainee vary widely according to the nature of the industry and the individual firm employing the trainee. Very often, a trainees assignments are rotated among the various

24、departments in order to develop familiarity with the whole organization and its functions. Trainees may also get classroom instruction in subjects related to their rotational experience. Instruction may include lectures, guest speakers, projects, and oral presentations. Some organizations evaluate w

25、ith tests or exams to move to another level. A Management Trainee hired by a department store may spend several months working as a clerk in one or more of the sales departments, followed by additional time working in customer services, purchasing, merchandising, and personnel departments, for examp

26、le. Many firms have formal written training programs which lay out the instruction and types programs which lay out the instruction and types of assignments the trainee will receive. They also specify times for periodic evaluation of the trainees performance. Management traineeships may range in len

27、gth from six months to two or more years. Some programs are set up, where based on the trainees knowledge and skill set, the trainee will progress to more challenging projects or finish the program early with incentives. The idea of a management trainee job is to evaluate the trainees leadership, de

28、cision-making, problem-solving, communication and organization skills, then find their niche in the company. Basically, trainees will progress and succeed based on how hard they work and the area where they excel. A permanent placement is not always guaranteed but is highly possible. A management tr

29、ainee role is a great way to obtain an overview of an organization and of various kinds of jobs within the o organization. 1. Which of the following is not managers function?A.Managers need to communicate with the employees about technical knowledge, instructions, and information.B.Managers have to

30、consider many things such as the chain of command, division of labor, assignment of responsibility.C.Managers are responsible for training the trainees.D.Managers can make decisions who to be hired on the spot.答案:D2. What is the purpose of Management Trainee Position?A.To train qualified managerial

31、individuals.B.To familiarize with the organization of the company.C.To make progress on trainees knowledge and skills.D.To employ qualified men for vacant positions答案:A3. Which is not right about management trainees?A.Management trainees need to learn knowledge from different departments.B.It takes

32、management trainees a week to work in each department.C.Management trainees will receive lectures in classroom and be tested by examinations.D.Management trainees have already worked in the company for a period of time.答案:B4. Which statement is not true about the paragraph 4?A.Management trainees ha

33、ve many training programs, including oral programs and written programs.B.Training period often lasts at least half a year.C.Many training programs are set up according to the organizations policy and strategy.D.The trainee will be awarded for finishing the work in advance.答案:C5. What can be guarant

34、eed after management training?A.A permanent position.B.Valuable experience.C.A certification.D.Modest salary答案:B6. What is a management trainee?A.An individual who receives managerial training for management work in the future.B.A leader in the company.C.An employee of the companyD.An applicant for

35、interview答案:APART FOURQuestions 2130 Read the article below about the employee selection techniques Choose the correct word to fill each gap from A, B, C or D. For each question (2130), mark one letter (A, B, C or D) on your Answer Sheet. Employee Selection Techniques That Are Too Good to Be True Se

36、lecting future employees is one of the most important and difficult processes for 1 human resource managers are responsible. The time-honored approach of interviewing, investigating an applicants experience and education, and talking with references, although time-consuming, may still be the best me

37、thod. 2 interviewing today is a minefield of legal dos and donts. You may ask an applicant about 3 convictions but not about arrests. You may ask about medical background but not about race and 4 And, 5 if you hire a person who then hurts a customer, you can be sued for not having known about his or

38、 her prior arrest record. Faced with such difficulties, many companies buy quick-and-easy solutions to the selection 6 Many of these solutions are, in fact, too good to be true. Take the 1980s, for example, Polygraphlie detector-tests seemed at that time to be the wave of the future. Companies began

39、 relying on machines and polygraph experts to screen applicants. Disturbed by this trend and by the 7 of many of the best results, Congress severely restricted polygraph use. In the 1990s, equally questionable selection techniques are being offered as the human re source managers best friend. Some c

40、ompanies borrow a technique from country fairs and try to 8 applicants on the basis of their 9 Others turn to honesty tests which claim to be able to uncover applicants who would be problem employees. Some pencil-and-paper tests do provide 10 managers with useful information, but many tests now bein

41、g marked simply do not live up to their claims. 1.A.whichB.whatC.whoD.that答案:A2.A.exceptB.apart fromC.besidesD.despite答案:C3.A.priorB.previousC.beforeD.former答案:A4.A.politicsB.religionC.interestD.education答案:B5.A.practicallyB.ironicallyC.unfortunatelyD.actually答案:B6.A.fixB.issueC.matterD.dilemma答案:D7

42、.A.inaccuracyB.mistakesC.accuracyD.error答案:A8.A.selectB.evaluateC.judgeD.interview答案:C9.A.appearanceB.knowledgeC.characterD.handwriting答案:D10.A.personalB.personnelC.personD.human答案:BPART FIVEQuestions 3140 Read the article below about management ethics. For each question 31-40, write one word in CAP

43、ITAL LETTERS on your Answer Sheet. A Fair Days Pay? How much is a good CEO worth? The high pay of 1 executives can create employee distrust and sometimes outright hostility, especially during times of financial hardship. More and more companies are facing the question of 2 to set ethical pay standar

44、ds for their top brass. How can anyone judge whether Walt Disneys Michael Eisner is 3 the $ 40 million in total compensation he received in 1988? One way to make 4 of such figures is to com pare them with wages earned by the companys lowest paid workers Does Disney do work equivalent to that of more

45、 than 2,000 people who run rides and pick up trash at Disney World? The question 5 confined to Walt Disney. A study showed that the 6 CEO was making 93 times the salary of an average factory worker, 72 times that of a teacher, and 44 times that of an engineer. Moreover, executives can now take advan

46、tage of many more tax breaks than they could 30 years ago. Some corporationsincluding a number of well respected and very successful ones-under stand how much resentment such figures can create in employees. They have put a ceiling on the amount their top executives can make. The pretax income of of

47、fice furniture maker Herman Millers CEO is limited to 20 times that of the companys manufacturing 7 Ben 答案:TOP2.答案:HOW3.答案:WORTH4.答案:SENSE5.答案:ISNT6.答案:AVERAGE7.答案:EMPLOYEES8.答案:LOWEST9.答案:WORST10.答案:GLOBALPART SIX Questions 4152 Read the text below from a report about managements global agenda. In

48、most lines (4152), there is one extra word. It either is grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Managements Global Agenda for the 1990s, According to GEs Jack Welch 1. The pace of change in the nineties will make the eighties look more like a picnic-a答案:MORE2. park. Competition will be relentless. The

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