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1、书山有路勤为径,学海无涯苦作舟。祝愿天下莘莘学子:学业有成,金榜题名!语言类考试复习资料大全剑桥商务英语中级分类模拟46剑桥商务英语中级分类模拟46LISTENINGPART ONE You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below, You will hear each recording twice. Conversation One Look at the
2、 notes below. You will hear an answerphone message from a woman about a meeting. MESSAGE To: Paul James From: Maria Hopwood, London office Re: Planning Meeting next week Also attending meeting: 1 Please bring (a) details about 2 (b) suggestions for 3 will send you the 4 by email (如需获取本MP3听力录音请搜索标题名)
3、 1.答案: (A) (NEW) TRAINEE听力原文 W: This is a message for Mr. James. Its Maria Hopwood calling from the London office. Please could you give him some information about our meeting next week? First of all, would you let him know that a new trainee should be coming along, too? Unfortunately the sales mana
4、ger has had to drop out, but I dont want to change the date at this stage. Ask him to make sure he brings the information we worked out last time about our profit margins, as I dont seem to have a note in the latest report of how we arrived at those figures. 1ll bring a draft press release, which Iv
5、e been working on since we last met. Oh, and could he also bring along all the ideas he has in mind for the product launch? Ive got the advertising copy to show him. It should be a good meeting! Ill fax the final agenda the day before the meetingno, on second thoughts, Ill E-mail it. Itll be easier
6、that way. 2.答案: (OUR) (PROFIT) MARGIN(S)3.答案: PRODUCT LAUNCH4.答案: (FINAL) AGENDAConversation Two Look at the notes below. You will hear a woman phoning her companys legal department about employment contracts. Phone Message for Simon Smith Emma Paynton has a query about contracts for new 1 . She nee
7、ds to know the maximum length allowed for a 2 . Also, if 3 is required, can she include it in the hourly rate? Could you check a contract from a new 4 . (如需获取本MP3听力录音请搜索标题名) 1.答案: TRAINING STAFF听力原文 M: Legal Department, Simon Smiths office. W: Hello, is Simon available? M: Hes in a meeting. Can I ta
8、ke a message? W: Please. Its Emma Paynton, Production Supervisor. Simon usually does the contracts for our Service Engineers. Um.weve decided to take on some training staff, and Id like to check details before I finalise their contracts. M: Aha. W: Last time Simon okayed some contracts he recommende
9、d including a trial period of three months, and the employee hadnt been qualified for long. Id like to do the same this time. My question is, is 3-month the maximum time allowed? M: Right, got that. W: My other questions are about fees. Im going to pay by the hour, and also give annual bonuses. I kn
10、ow they wont get sick pay, but could Simon advise on whether were obliged to offer holiday pay, and whether that can be calculated into the hourly rate? M: Fine. W: Oh, one other matter. If I fax him another contract, could he look through it? Were changing to another distributor, whos sent us the d
11、raft document, and the warehouse manager wants someone to go over it for him. M: OK, Ive got it all. 2.答案: TRIAL PERIOD3.答案: HOLIDAY PAY4.答案: DISTRIBUTORConversation Three Look at the notes below. You will hear someone in the Production Department of a company phoning a colleague in the Human Resour
12、ces Department. Notes Re Production Departments Requirement New business means that production needs staff to work 1 until May work at weekends will be paid at 2 application forms should be given to 3 by 1st Dec. Staff should indicate which 4 they are able to work. (如需获取本MP3听力录音请搜索标题名) 1.答案: OVERTIM
13、E听力原文 W: Human Resources. M: Nina, this is Malcolm, from Production. W: Hi. What can I do for you? M: Weve just had a big order, to be finished in May. Im going to need all the people I can get to do overtime. W: OK, Ill put out a notice for applications. Whats the pay rate? M: Itll be the usual rat
14、e of one and a half times, except for Saturdays and Sundays. Then theyll get double rate. W: Right, Ill get some application forms organised. Who should the staff send them to? The Production Manager? M: Better to hand them to their line managers, then they can bring up any questions. And Ill need t
15、he names by the first of December. W: OK, Ill do that straight away. M: Oh, and ask them to put down which shifts theyd prefer. Well work out the hours we need later. W: All right. M: Thanks, Nina, Bye. W: Bye. 2.答案: DOUBLE (RATE)3.答案: (THEIR) LINE MANAGER(S)4.答案: SHIFT(S)PART TWOSection One You wil
16、l hear five short recordings. For each recording, decide which is the most important action for that speaker. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. You will hear the five recordings twice. A. sort out staff disagreements B. depute tasks fai
17、rly C. obtain all the facts D. develop a range of strategies E. establish clear goals F. carry out regular schedule G. clarify all job descriptions H. act immediately (如需获取本MP3听力录音请搜索标题名) 1.答案: E听力原文 W: Well, if you dont know what your aims are, how can you achieve anything? The secret is to decide
18、what your priorities are first. Of course, its essential that everyone in your team knows what youre aiming for. Then you can work out a plan of action to reach these aims. 2.答案: C听力原文 M: We all know how plans can fail to fit reality within weeks. The only way to get over problems is to make sure yo
19、uve got all the necessary information about the particular situation. Once you had a good understanding of all aspects of the problem, then it becomes clearer what needs to be done next. 3.答案:H听力原文 M: I dont believe in spending too much time finding and analysing every possible solution to a problem
20、. Success depends on one thing and one thing alone: getting things done as soon as possible. Once youve decided what to do, take immediate action and work out the details laterthats my principle. If I waited until I had all the information available, I wouldnt get anywhere. 4.答案: A听力原文 W: Dont forge
21、t that organisations are made up of individuals with their own interests. And they often use information and plans to further their own aims. Politics and differences in opinion are common in large firms. So as I see it, a managers main task is to solve problems and differences between team members
22、in a way that everyone can accept. 5.答案: G听力原文 W: Achieving success is simpler than we all think. Above all, a manager needs to make sure that everyone is clear about what it is that their post involves. Every employee needs to know exactly what their roles and their responsibilities are. Then thats
23、 one less thing to worry about, and they can get on with their work. Section Two You will hear another five recordings. For each recording, decide which visitor the speaker is talking about. Write one letter (A-H) next to the number of the recording. Do not use any letter more than once. You will he
24、ar the five recordings twice. A. a health and safety official B. a realtor C. an insurance agent D. a journalist E. a foreign buyer F. a lawyer G. a marketing consultant H. a travel agent (如需获取本MP3听力录音请搜索标题名) 1.答案: E听力原文 M: The thing is, he was a very good customer of ours until about five years ago
25、, when we had that safety problem with the R21. He didnt reply to our literature or anything for all that time, and then suddenly theres this phone call Ill be in England next week. Could I fix a time to meet you? I think hell like the present range, so lets hope we can get back to normal business r
26、elations. 2.答案: D听力原文 W: What he wants to interview us about is our new annual travel insurance packages. As you know, theyre selling pretty well at the moment, so the competition is getting fierce. Anyway, after interviewing me, hes going to talk to the MD and then he wants a photograph. The articl
27、es coming out in next months publication. 3.答案: H听力原文 M: Apparently, the company she represents is part of a big American chain and they can offer some better deals on the kind of foreign trip we have to go on, especially on hotels. The fact is, I dont think our usual people have been doing a partic
28、ularly good job, so this will be some healthy competition. Anyway, shes coming here at 4. 4.答案: F听力原文 M: As far as I can understand, shes come across some problems with the ownership of the land. The owners of part of the site cant find the relevant papers. She wants to check our insurance policies,
29、 too, you see, we may be able to claim if we have to postpone the move for legal reasons. Oh, and there are some documents weve got to sign for her, so we may need you as a witness. 5.答案: A听力原文 W: I quite liked him, actually. He didnt have as many questions as the one who came last time, but he was
30、thorough. There were a few problems with the latest legal requirements regarding electrical equipmentleaving cables lying around with the plug in the socket, that sort of thing, but nothing too serious. Theres no reason why we shouldnt get a reasonable report again. PART THREE You will hear a radio
31、interview with Richard Wood, the founder of Bookstore, a company that sells books on the Internet. For each question 23-30, mark one letter (A, B or C) for the correct answer. You will hear the recording twice. (如需获取本MP3听力录音请搜索标题名) 1. Richard Wood started the Internet company, Bookstore, because he
32、feltA.he was earning very little in his job.B.he had reached the age for a career change.C.he had to respond to a business opportunity.答案:C听力原文 W: Good morning, Richard. Now, in 1994 you were a computer science graduate with a good job working for an investment company, and then you started Bookstor
33、e. Why? M: Well, I was thirty and settled at work, but then I came across a report predicting annual Internet growth at 2,300%. The figure was like an alarm clock ringing in my head. I start to think about the regrets I might have at eighty. I realised I probably wouldnt even remember the things tha
34、t seemed important in my thirties (like getting my end-of-year pay bonus). But Id definitely tell myself Id been a fool to ignore the Internet. W: How did you go about choosing a product? M: Well, I drew up a list of twenty products, from clothes to gardening tools, and from that I got a shortlist o
35、f five, and then I assessed them. I thought about market growth in different countries and I also did some research into suppliers. But there were other important factors as well. I wanted a product that didnt retail for a too high figure. I thought that since my people would be buying from the Inte
36、rnet for the first time, they might be afraid to take a risk with large amounts of money. W: And what made you decide on books? M: Well, basically, I found out that books had an eighty-two billion dollar market world-wide. Theres also a high demand for CDsa product we went for earlierbut with books
37、theres a much wider choice. Therere 3 million items in the book category, but only 300,000 in CDs. This choice meant the capabilities of the computer, in organisation and selection, could be put to good use. W: Bookstore has certainly been very successful. Why do you think that is? M: Well, its not
38、been easy. For the first five years, it was a struggle raising funds and developing the right software. The ideas werent the difficult bit. If you and I sat down here for an hour, wed come up with a hundred good ideas. The hard bit is making those ideas work. There are several key elements, which fo
39、r me were researching, recruiting the right staff, and prioritising. W: And are you satisfied with your customer growth? M: Well, it was a bit slow at first but then it picked up and from May 1997 we started to see our greatest growth. We went from a hundred and twenty million dollars annual sales r
40、evenue to two hundred and thirty million dollars by the end of that year, and from 340,000 customers to 15 million, 58% of them were repeat customers. By 1998, sales had reached almost three hundred and ten million dollars. W: And is Bookstores success reflected in its profits? M: Well, at the momen
41、t were focusing on introducing ourselves to customers and we spend a lot on advertising. Anything else would be a poor management decision. But, of course, its reflected in our final figures. Its not unusual for a four-year-old company like ours to be in an investment cycle. What is more unusual is
42、for a young company like Bookstore to be sold on the stock market, which happened in July 1997. W: Bookstore is well-known for its high-quality customer service. What is the secret of your success in this area? M: Well, firstly our books are delivered fast and any complaints are dealt with by email
43、and whats important is that the email is always answered in a friendly way, with the emphasis on the customer is always right. In fact, customers sometimes feel guilty about complaining because Bookstore staff are so helpful! Regular customers are recognised when they go to our website, and we sugge
44、st titles to them, based on their previous purchases. W: Do you think Bookstore offers a better service than its competitors? M: Well, yes. Wed been in the market for about two years before most of our competitors started, so we had a head start and although some have caught up now, were still cheaper. Our book price includes tax and delivery. Most of our competitors prices dont. But whats more important is that Book-store has a talented, hard-working staff. As an incentive, everyones offered shares in the company and th
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