BMW_客户关系管理(CRM)解决方案

1、BMW_客户关系管理(CRM)解决方案Project for BMWAka. BSM2011- 11 by peterCrandTecProfileBeijing Crand science and technology co., LTD. is a leading enterprise application and management software provider. It engages in application software, including Web applications, office automation, business intelligence, E-c

2、ommerce, production management, fixed assets and customized products.CrandTec has much experience in financial services, telecom, manufacturing, retailing and distribution these industries. It boasts professional IT service package, providing customers with IT consulting, solution and outsourcing se

3、rvices, including enterprise solutions, application software development and maintenance, quality assurance and testing, research and development, infrastructure outsourcing and business processes outsourcing services. We can help customers to focus on their core business and to maximize investment

4、returns.CrandTec has been an important partner of many multinational companies, such as Mitsubishi, Toyota, Sony Ericsson, NEC, TIBCO, Dongan Power, TWT and NO.704 Aerospace Institute. To date, a total of 180 staff are in Telemob, and all hold a college degree or above. Over a third of staff are tec

5、hnicians, and most of them received certification from Microsoft, IBM, Sun, Oracle, Sybase, and BEA. The developers work on AIX, SCO, Windows system platform, master developing tools such as C/C+, Java, PHP, and especially have rich theory and experience in DB2, Sybase, Informix, Oracle, SQL Server

6、these large-scale databases.Case StudyTypical case study:Mitsubishi Motors Desknet Groupware, Production ManagementToyota Group Production Management, Fixed Asset ManagementSE Group Production Management, Warehousing and Logistics ManagementShanghai Musashi Paint Desknet GroupwareSuzhou Musashi Pain

7、t Production Management, Desknet GroupwareZhongshan Musashi Paint Production Management, Desknet GroupwareGreat wall Motor Production Material Barcode and Warehousing SystemDongan Power Production Material Warehousing and Distribution SystemBeijing Railway Signal Factory Production ManagementTWT Gro

8、up Insurance SystemNo. 704 Aerospace Institute Production Management, Product Tracing Management Reporting & Business IntelligenceReporting previewBusiness Process & System ModuleData InputtingInformationManagementcontract managementCustomer Info ManagementPrepayment ManagementInventory Mana

9、gementDelivery Financial Management Authorization ManagementReporting SystemStaff managementUser authorityconfigurationSystem authority ManagementExcel InputOnline reportOfflinereportBusiness IntelligenceStaff key inApprovalManagementSystemManagementDatabaseManagementUserManagementBasic typeManageme

10、ntInside reportDepartment managementorganization structureSystem OperationStep 5Step 4BStep 4AStep 3AStep 3BStep 3CDevelop/TestingRequirement StudySystem AnalystDesignExecuteImplement PlanDeliveryDelivery PlanSystem SupportStep 2AStep 2BStep 2CProject StartRequirement Standard Specification Confirm

11、& Design FinishedSystem Design Specification CompletedTestingImplement Plan CompletedDelivery Plan CompletedDelivery OverSupport OverStep 1BStep 1AWhat we will do in this project Time ScheduleStep 5Step 4BStep 4AStep 3AStep 3BStep 3CDevelop/TestingRequirement StudySystem AnalystDesignExecuteImpl

12、ement PlanDeliveryDelivery PlanSystem SupportStep 2AStep 2BStep 2CProject Start15 days2 days3 daysSupport OverStep 1BStep 1A15 days daysSolution 1 Time FirstSection 1You can getAll the ReportSpecific one can use this system without authority divisionNormal Stuff can not use this systemSection 2You c

13、an getSpecific person can check out all reportingFinished the management of authorityAccording to the authority of the users, can check different reportingSection 3 You can getAll the stuff can use this systemSolution 1 Time FirstData InputtingInformationManagementcontract managementCustomer Info Ma

14、nagementPrepayment ManagementInventory ManagementDelivery Financial Management Authorization ManagementReporting SystemStaff managementUser authorityconfigurationSystem authority ManagementExcel InputOnline reportOfflinereportBusiness IntelligenceStaff key inApprovalManagementSystemManagementDatabas

15、eManagementUserManagementBasic typeManagementInside reportSection 1 Reporting system CompletedDepartment managementSolution 1 Time FirstData InputtingInformationManagementcontract managementCustomer Info ManagementPrepayment ManagementInventory ManagementDelivery Financial Management Authorization M

16、anagementReporting SystemStaff managementUser authorityconfigurationSystem authority ManagementExcel InputOnline reportOfflinereportBusiness IntelligenceStaff key inApprovalManagementSystemManagementDatabaseManagementUserManagementBasic typeManagementInside reportSection 2 Everyone can see different

17、 reportsDepartment managementSolution 1 Time FirstData InputtingInformationManagementcontract managementCustomer Info ManagementPrepayment ManagementInventory ManagementDelivery Financial Management Authorization ManagementReporting SystemStaff managementUser authorityconfigurationSystem authority M

18、anagementExcel InputOnline reportOfflinereportBusiness IntelligenceStaff key inApprovalManagementSystemManagementDatabaseManagementUserManagementBasic typeManagementInside reportSection 3 all things overDepartment managementSolution 2 Management FirstSection 1 You can getComprising reporting without

19、 Business IntelligenceFinished the authority managementAll the stuff can use this systemSection 2Finished all the reportingFinished function of importing data from excelImplement the management of databaseSolution 2 Management FirstData InputtingInformationManagementcontract managementCustomer Info

20、ManagementPrepayment ManagementInventory ManagementDelivery Financial Management Authorization ManagementReporting SystemStaff managementUser authorityconfigurationSystem authority ManagementExcel InputOnline reportOfflinereportBusiness IntelligenceStaff key inApprovalManagementSystemManagementDatab

21、aseManagementUserManagementBasic typeManagementInside reportSection 1 Reporting& Staff key inAll Stuff can use this systemDepartment managementSolution 2 Management FirstData InputtingInformationManagementcontract managementCustomer Info ManagementPrepayment ManagementInventory ManagementDeliver

22、y Financial Management Authorization ManagementReporting SystemStaff managementUser authorityconfigurationSystem authority ManagementExcel InputOnline reportOfflinereportBusiness IntelligenceStaff key inApprovalManagementSystemManagementDatabaseManagementUserManagementBasic typeManagementInside reportSection 2 all things overYou can 6view the history report and enjoy BI Departme